Managing Sticky Situations at Work

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313362793
Total Pages : 232 pages
Book Rating : 4.3/5 (133 download)

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Book Synopsis Managing Sticky Situations at Work by : Joan C. Curtis

Download or read book Managing Sticky Situations at Work written by Joan C. Curtis and published by Bloomsbury Publishing USA. This book was released on 2009-06-08 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace. Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples of common, real-life workplace situations, followed up with a new and effective way to respond-the Say It Just Right model of communication-applied to each case. Managing Sticky Situations at Work ranges over a myriad of all-too-familiar problems involving and affecting bosses, co-workers, clients, and subordinates. Examples come from the health care professions, information technology companies, small businesses, retail, the public sector, and other sources. From back-stabbing and personality clashes, to bullying bosses and awkward office romances, to inappropriate Internet use and nasty emails, it gives readers recognizable scenarios, practical solutions, and the parameters to help them "say it just right" when it is time to act.

Business Finesse

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Author :
Publisher :
ISBN 13 : 9780964815513
Total Pages : 158 pages
Book Rating : 4.8/5 (155 download)

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Book Synopsis Business Finesse by : Linda L. Talley

Download or read book Business Finesse written by Linda L. Talley and published by . This book was released on 1998-01-01 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Mean Girls at Work: How to Stay Professional When Things Get Personal

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071802053
Total Pages : 209 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Mean Girls at Work: How to Stay Professional When Things Get Personal by : Katherine Crowley

Download or read book Mean Girls at Work: How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

A Survival Guide for Working with Bad Bosses

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814428979
Total Pages : 226 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis A Survival Guide for Working with Bad Bosses by : Gini Graham Scott

Download or read book A Survival Guide for Working with Bad Bosses written by Gini Graham Scott and published by Amacom Books. This book was released on 2006 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: The sad fact is that the majority of people in the workforce have a less than perfect relationship with their supervisor and many of them consider themselves to be working for "a bad boss". But what can they do about it, short of leaving their job? "A Survival Guide for Working with Bad Bosses" gives readers all the guidance they so desperately need not just to survive, but thrive while reporting to someone incompetent, mean, unethical, or even worse.

Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071606203
Total Pages : 225 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions by : Susan Benjamin

Download or read book Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions written by Susan Benjamin and published by McGraw Hill Professional. This book was released on 2008-08-29 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of stickycircumstances with coworkers, and leave you in control. If you’re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you’ll have the best words for every situation, including: Handling criticism and being heard criticizing Picking up the ball when someone else has dropped it Getting credit for your project when an associate takes the praise Deflecting a flirtatious client or coworker Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have “Perfect Phrases.”

Business Express: Managing difficult situations and discussions

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Publisher : Pearson UK
ISBN 13 : 129206319X
Total Pages : 20 pages
Book Rating : 4.2/5 (92 download)

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Book Synopsis Business Express: Managing difficult situations and discussions by : Nic Peeling

Download or read book Business Express: Managing difficult situations and discussions written by Nic Peeling and published by Pearson UK. This book was released on 2014-09-24 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need to know about handling difficult situations, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch - it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. - Save time – it’s quick and easy to read - Get smart – just the essential knowledge you need - Feel good – watch your confidence grow Business Express – know how in no time! It'll only take about 30 minutes for you to get up to speed on one of these other great Business Express subjects too. Seach by title, download your copies and start knowing more in no time: Managing Your Time Productively Developing Your Influencing Skills Delegating Effectively Managing Upwards Successfully Persuasive Communication Leading Your Team Through Change Making Effective Decisions Managing Performance and Appraisals Managing Difficult Situations and Discussions Negotiating With Confidence Writing Compelling Reports and Proposals Presenting With Confidence How to be Assertive Effective Mentoring Coaching Effectively Managing Productive Meetings Motivating Your Team Embracing Diversity Within Your Team Effective Problem Solving Interviewing With Confidence

Bad Behavior, People Problems and Sticky Situations

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Publisher :
ISBN 13 : 9781941870075
Total Pages : 128 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis Bad Behavior, People Problems and Sticky Situations by : Gregg Ward

Download or read book Bad Behavior, People Problems and Sticky Situations written by Gregg Ward and published by . This book was released on 2014-12-01 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move foward with confidence. The first four chapters are practical "primers" on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with "real-life" case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.

Radical Candor

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Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Conquer Sticky Situations

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Author :
Publisher :
ISBN 13 : 9781736213407
Total Pages : 154 pages
Book Rating : 4.2/5 (134 download)

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Book Synopsis Conquer Sticky Situations by : Jill Shroyer

Download or read book Conquer Sticky Situations written by Jill Shroyer and published by . This book was released on 2020-12-18 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book equips you with the skills to stop living in a state of avoidance and have the tough talk. You will learn:?Five simple steps for handling Sticky Situations ?Personal development principles to guide you?You Got This! exercises to implement what you learn?Game-changing Personal Development Challenges?[BONUS] Author Jill Shroyer's personal morning routine to get you centered, productive, and ready to go out and conquer your next Sticky SituationThis book teaches you skills to put you on a path for better collaboration and relationships at work and in your personal life and challenges and inspires you to up-level yourself to try new things to get greater results.

LIS Career Sourcebook

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Publisher : Bloomsbury Publishing USA
ISBN 13 : 1598849328
Total Pages : 262 pages
Book Rating : 4.5/5 (988 download)

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Book Synopsis LIS Career Sourcebook by : G. Kim Dority

Download or read book LIS Career Sourcebook written by G. Kim Dority and published by Bloomsbury Publishing USA. This book was released on 2012-10-03 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-have guide of professional development resources for library staff at every phase of their career—from those just entering the field, to paraprofessionals building a career trajectory, to seasoned librarians looking to explore additional career options. Thousands of students graduate with a Master of Library and Information Science degree every year. Unfortunately, budget cuts at libraries diminish available job opportunities and prompt administrators to hire less qualified—and less expensive—professionals. However, armed with the right information, library science professionals can successfully build and sustain a resilient library and information science (LIS) career inside—or outside—the traditional library setting. LIS Career Sourcebook: Managing and Maximizing Every Step of Your Career provides a chapter-by-chapter overview of key career stages and strategies, and identifies for each the best information resources to help readers develop a successful LIS career. The author lays out the typical stages that workers are likely to encounter as they move through their professional life, highlighting important issues associated with each stage and providing insights and resources for making smart career choices along the way. Covering the entire career lifespan from entry level to retirement, the resources cited will help readers make informed choices about career options, professional development, and personal career satisfaction.

The Asshole Survival Guide

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Author :
Publisher : HarperCollins
ISBN 13 : 1328695921
Total Pages : 229 pages
Book Rating : 4.3/5 (286 download)

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Book Synopsis The Asshole Survival Guide by : Robert I. Sutton

Download or read book The Asshole Survival Guide written by Robert I. Sutton and published by HarperCollins. This book was released on 2017-09-12 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion

The Modern Girl's Guide to Sticky Situations

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Author :
Publisher : Harper Collins
ISBN 13 : 0061993530
Total Pages : 375 pages
Book Rating : 4.0/5 (619 download)

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Book Synopsis The Modern Girl's Guide to Sticky Situations by : Jane Buckingham

Download or read book The Modern Girl's Guide to Sticky Situations written by Jane Buckingham and published by Harper Collins. This book was released on 2010-05-18 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author of the phenomenally popular Modern Girl’s Guide to Life, Jane Buckingham is back with The Modern Girl’s Guide to Sticky Situations, a helpful handbook for surviving headaches, pickles, jams, and everyday emergencies. The president of the innovative marketing and media consulting firm Trendera and a regular contributor to Cosmopolitan Magazine, Jane Buckingham dispenses savvy solutions to life’s myriad little annoyances with warmth, great wit, and impeccable wisdom.

Working With Difficult & Resistant Staff

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Author :
Publisher : Solution Tree Press
ISBN 13 : 1936765128
Total Pages : 94 pages
Book Rating : 4.9/5 (367 download)

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Book Synopsis Working With Difficult & Resistant Staff by : John F. Eller

Download or read book Working With Difficult & Resistant Staff written by John F. Eller and published by Solution Tree Press. This book was released on 2011-09-20 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: To move forward in the school improvement process, school leaders must address the behaviors of difficult and resistant staff members while sending the message that a few people cannot halt change. This book will help school leaders understand how to prevent and address negative behaviors to ensure positive school change.

Sticky Situations

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Publisher : Rowman & Littlefield
ISBN 13 : 1475830858
Total Pages : 124 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Sticky Situations by : Sarah Vanover

Download or read book Sticky Situations written by Sarah Vanover and published by Rowman & Littlefield. This book was released on 2016-12-12 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being the director of an early childhood education program not only includes knowing about child development and developmentally appropriate curriculum, but it also requires a director to supervise staff, manage the facility, create budgets, and implement policies to manage a business. Sticky Situations is a collection of case studies to help early childhood educators walk through management scenarios and brainstorm the best way to solve typical childcare program problems. Each case study addresses a situation that a director may encounter in an early childhood program. The case study also includes reminders about best practices for the field of early childhood education, one possible method for addressing the situation, and discussion questions to evaluate the way that the situation was resolved. This is a fabulous tool for current program directors or those in training programs for early childhood management.

An Elegant Puzzle

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Publisher : Stripe Press
ISBN 13 : 1953953336
Total Pages : 281 pages
Book Rating : 4.9/5 (539 download)

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Book Synopsis An Elegant Puzzle by : Will Larson

Download or read book An Elegant Puzzle written by Will Larson and published by Stripe Press. This book was released on 2019-05-20 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: A human-centric guide to solving complex problems in engineering management, from sizing teams to handling technical debt. There’s a saying that people don’t leave companies, they leave managers. Management is a key part of any organization, yet the discipline is often self-taught and unstructured. Getting to the good solutions for complex management challenges can make the difference between fulfillment and frustration for teams—and, ultimately, between the success and failure of companies. Will Larson’s An Elegant Puzzle focuses on the particular challenges of engineering management—from sizing teams to handling technical debt to performing succession planning—and provides a path to the good solutions. Drawing from his experience at Digg, Uber, and Stripe, Larson has developed a thoughtful approach to engineering management for leaders of all levels at companies of all sizes. An Elegant Puzzle balances structured principles and human-centric thinking to help any leader create more effective and rewarding organizations for engineers to thrive in.

Dealing With Difficult Situations

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Publisher :
ISBN 13 :
Total Pages : 110 pages
Book Rating : 4.5/5 (318 download)

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Book Synopsis Dealing With Difficult Situations by : Antonio Leggs

Download or read book Dealing With Difficult Situations written by Antonio Leggs and published by . This book was released on 2021-07-05 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Realize that it is okay to feel pain, let yourself be sad, angry, or any other emotion. Feeling your emotions is as healthy as it is important. Bottling these feelings up will do you harm in the long term and prevent you from being able to process the obstacles in your life and formulate plans to get past them. If you feel like crying, shed a tear. If you feel like screaming, let it out. You will also gain immediate access to: -Five simple steps for handling Sticky Situations -Personal development principles to guide you and help you form new life-changing communication habits -You Got This! exercises to implement what you learn -Game-changing Personal Development Challenges -[BONUS] Author Jill Shroyer's personal morning routine to get you focused and ready to go out and be your most amazing self to be able to conquer your next Sticky Situation

Powerful Phrases for Dealing with Difficult People

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Author :
Publisher : AMACOM
ISBN 13 : 0814432999
Total Pages : 242 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Powerful Phrases for Dealing with Difficult People by : Renee Evenson

Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.