IT Management in the Digital Age

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Author :
Publisher : Springer
ISBN 13 : 331996187X
Total Pages : 132 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis IT Management in the Digital Age by : Nils Urbach

Download or read book IT Management in the Digital Age written by Nils Urbach and published by Springer. This book was released on 2018-09-05 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the massive changes currently taking place in the business world and commonly known under the label “digitalization.” In addition, it describes the significant impacts of technological innovations on processes, products, services and business models. The digital transformation resulting from these developments leads to disruption for many enterprises and industries. While for many years, IT departments mainly concentrated on fulfilling the requirements of business departments effectively and efficiently by means of high-quality IT services and operations, today’s IT departments are increasingly expected to actively co-design and co-create the enterprise. This book describes how information technology enables innovation for businesses, and how IT departments can proactively and in a timely manner collaborate with the business departments of their corporation to leverage these innovations. It also delineates the implications of digitalization for the structures, processes and people in today’s IT departments. IT leaders and managers who are responsible for corporate IT, as well as practice-oriented researchers, will find valuable inspirations and guidance in this book, the central mission of which is to encourage and enable a more proactive role for IT in the digital transformation processes. "This book demonstrates the impact of digital transformation on IT organizations and their management. It also presents potential risks for technology availability, security and data protection. The authors develop a vision of what IT management should look like in ten years if it is to continue playing an important role in the company. The book seeks to motivate IT executives and managers with IT responsibility to actively adapt their thinking and their IT organizations before they are forced to react to external pressure. Definitely worth reading!" Sven Kreimendahl, Director Business Technology Services, Campana & Schott

Practical Management for the Digital Age

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Author :
Publisher : CRC Press
ISBN 13 : 1000485803
Total Pages : 470 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Practical Management for the Digital Age by : Martin Baumers

Download or read book Practical Management for the Digital Age written by Martin Baumers and published by CRC Press. This book was released on 2022-01-27 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Management for the Digital Age is an innovative introductory management textbook that shows the sweeping impact of information technology on the business world. At the same time, it addresses the pressing issue of how environmental aspects are interwoven with management decisions. This book forms an academically rigorous, accurate, and accessible first exposure to a topic that often challenges novices with competing definitions, inconsistent use of terminology, methodological variety, and conceptual fuzziness. It has been written for readers with little or no prior knowledge of management and is compact enough to be read cover-to-cover over the course of a semester. Features of this book: Provides a broad, self-contained treatment of management for those without prior knowledge of management or commerce, emphasizing core ideas that every manager should know. Establishes the context of modern management by characterizing the nature of the private enterprise, the economic theory of the firm, the economics of digitalization and automation, processes of innovation, and life cycle thinking. Introduces readers to various activities of managing, including business modeling, new business formation, operations management, managing people, marketing, and the management of quality and risk. Provides practical introductions to broadly applied management techniques, including financial planning, financial analysis, evaluating flows of money, and planning and monitoring projects. This book is aimed at a wide range of undergraduate and postgraduate students in a variety of disciplines, as well as practitioners. It will be especially useful to those in the fields of engineering, science, computer science, medicine, pharmacy, social sciences, and more. It will help student readers engage confidently with project work in the final parts of their degree courses and, most importantly, with managerial situations later in their careers. For instructors, who may not have a management background, this book offers content for a self-contained year-long course in management at the intermediate undergraduate level. In addition, it has been developed for undergraduate and postgraduate courses with accreditation requirements that include a taught element in management, such as the UK Engineering Council’s Accreditation of Higher Education (AHEP) framework.

Consumer Management in the Internet Age

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1498592228
Total Pages : 145 pages
Book Rating : 4.4/5 (985 download)

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Book Synopsis Consumer Management in the Internet Age by : Joshua Sperber

Download or read book Consumer Management in the Internet Age written by Joshua Sperber and published by Rowman & Littlefield. This book was released on 2019-02-27 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace analyzes online consumer management, a practice in which customers monitor, report on, and—sometimes unwittingly—discipline workers through writing and posting online reviews. Based on case studies of the websites Yelp and Rate My Professors (RMP), Joshua Sperber analyzes how online reviewing, a popular contemporary hobby, tells us much about the collapse of the barriers separating work and leisure as well as our need for collective purpose and community wherever we can find it. This book explores the economic implications of online reviews, as reviews provide both valuable free content for websites and surveillance of, respectively, restaurant servers and college instructors.

Agile Strategy Management in the Digital Age

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Publisher : Springer
ISBN 13 : 3319763091
Total Pages : 276 pages
Book Rating : 4.3/5 (197 download)

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Book Synopsis Agile Strategy Management in the Digital Age by : David Wiraeus

Download or read book Agile Strategy Management in the Digital Age written by David Wiraeus and published by Springer. This book was released on 2018-08-11 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a world of rapid and unpredictable change, the problem with strategic planning is that if you follow your plan through to the end, you will get exactly what you used to want. What you need is a framework for planning and implementing a strategy that is agile enough to adapt to a dynamic environment but focused enough to deliver. That framework is the Dynamic Balanced Scorecard. The original Balanced Scorecard system has proven the most popular, successful and enduring framework for strategy execution over the last 25 years. Comprising a Strategy Map and a scorecard of KPIs, targets and initiatives, the framework helped organizations distil a strategy into actionable components and measure progress towards a strategic vision, while also implementing and monitoring the actions that drove change. However, for all its success, the Balanced Scorecard system now needs to evolve for the digital age. Until now, building the system, rolling it out enterprise-wide and adapting it to external changes has been a lengthy process. While the fundamental principles of the system are still sound and relevant, it needs to become nimbler and more responsive. The book provides a step-by-step guide to agile strategy management: from formulation to implementation to learning and adapting. For each of the steps, the book explains how Dynamic Balanced Scorecards, fit for the digital age, are built and deployed.

Management and Technological Challenges in the Digital Age

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Publisher : CRC Press
ISBN 13 : 0429816235
Total Pages : 214 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Management and Technological Challenges in the Digital Age by : Pedro Novo Melo

Download or read book Management and Technological Challenges in the Digital Age written by Pedro Novo Melo and published by CRC Press. This book was released on 2018-01-03 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Businesses operate amid a digital age, and unsurprisingly, technology has engendered tools that now predominate all corners of the workplace. The ascendancy of new hardware and software poses new challenges for professionals in the field of management and human resources as corporations and companies routinely implement and incorporate digital software for goals such as improving worker productivity and tasks such as screening highly qualified candidates for vacancies. In the face of rapid change, professionals must investigate how the use of digital technology affects the culture of hiring processes, employee morale, company management, and corporate image. This book aims to promote research related to these new trends and open a new field within the areas of management and engineering. Through the course of nine chapters, contributors to Management and Technological Challenges in the Digital Age grapple with the theoretical and practical implications that technological usage carries across the range of small and large organizations in the world of business. Focuses on the latest research findings that are occurring in this field in different countries Shows how companies around the world are facing today's technological challenges Shares knowledge and insights on an international scale Keeps the readers and researchers informed about the latest developments in the field and forthcoming international studies Explains how the use of technology allows management to take a more strategic role in organizations This book affords a thorough engagement with the progresses and setbacks made through the enlistment of technological equipment and computerized procedures in the field of human resources and management while interrogating the future challenges of technology’s role.

Winning In The Digital Age

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Publisher : Penguin Random House India Private Limited
ISBN 13 : 9353057981
Total Pages : 338 pages
Book Rating : 4.3/5 (53 download)

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Book Synopsis Winning In The Digital Age by : Nitin Seth

Download or read book Winning In The Digital Age written by Nitin Seth and published by Penguin Random House India Private Limited. This book was released on 2021-02-25 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The practical handbook for understanding and winning in the post-COVID digital age and becoming a 21st century leader. For every enterprise and its leaders, the digital age is a roller-coaster ride with more than its fair share of thrills and spills. It presents them with great opportunities to leapfrog and grow. However, success is not easy in the Digital Age. It requires a complete overhaul of the business model and organizational design, and the mind-sets of professionals. Such a large and complex change is not easy to manage, and enterprises often lose their way in their digital transformation attempts. Nitin brings in this book his 25+ years of experience in leadership roles in world-class firms like Mckinsey and Fidelity and Digital natives like Flipkart and Incedo. He presents compelling insights and practical examples and answers key questions on how enterprises can win in the Digital Age: • Why do firms fail at digital transformation? • How are the rules of business changing in the digital age? What disruptive opportunities does digital present in various industries? • How to best leverage the potential of digital technologies like AI and the Cloud? • How do organizational capabilities and culture need to change? • What new skills do leaders and young professionals need to build? Nitin brings clarity to the transformation process, breaking it down into seven building blocks and presenting how best to master them. The book is a practitioner’s guide for people across all age groups - students, young professionals, experienced professionals, senior executives on how they can realize the amazing opportunities the digital age offers them and achieve their true potential at work and in personal life.

Classroom Management in the Digital Age

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Author :
Publisher : My Writers Connection Publishing
ISBN 13 : 9781950714087
Total Pages : 98 pages
Book Rating : 4.7/5 (14 download)

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Book Synopsis Classroom Management in the Digital Age by : Heather Dowd

Download or read book Classroom Management in the Digital Age written by Heather Dowd and published by My Writers Connection Publishing. This book was released on 2019-10-10 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Classroom Management in the Digital Age helps guide and support teachers through the new landscape of device-rich classrooms. It provides practical strategies to novice and expert educators alike who want to maximize learning and minimize distraction. Learn how to keep up with the times while limiting time wasters and senseless screen-staring time.

The AI-Powered Enterprise

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Publisher : LifeTree Media
ISBN 13 : 1928055524
Total Pages : 203 pages
Book Rating : 4.9/5 (28 download)

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Book Synopsis The AI-Powered Enterprise by : Seth Earley

Download or read book The AI-Powered Enterprise written by Seth Earley and published by LifeTree Media. This book was released on 2020-04-28 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to develop and employ an ontology, the secret weapon for successfully using artificial intelligence to create a powerful competitive advantage in your business. The AI-Powered Enterprise examines two fundamental questions: First, how will the future be different as a result of artificial intelligence? And second, what must companies do to stake their claim on that future? When the Web came along in the mid-90s, it transformed the behavior of customers and remade whole industries. Now, as part of its promise to bring revolutionary change in untold ways to human activity, artificial intelligence—AI—is about to create another complete transformation in how companies create and deliver value to customers. But despite the billions spent so far on bots and other tools, AI continues to stumble. Why can't it magically use all the data organizations generate to make them run faster and better? Because something is missing. AI works only when it understands the soul of the business. An ontology is a holistic digital model of every piece of information that matters to the business, from processes to products to people, and it's what makes the difference between the promise of AI and delivering on that promise. Business leaders who want to catch the AI wave—rather than be crushed by it—need to read The AI-Powered Enterprise. The book is the first to combine a sophisticated explanation of how AI works with a practical approach to applying AI to the problems of business, from customer experience to business operations to product development.

Social Networking and Impression Management

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Publisher : Rowman & Littlefield
ISBN 13 : 0739178113
Total Pages : 333 pages
Book Rating : 4.7/5 (391 download)

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Book Synopsis Social Networking and Impression Management by : Carolyn Cunningham

Download or read book Social Networking and Impression Management written by Carolyn Cunningham and published by Rowman & Littlefield. This book was released on 2013 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Networking and Impression Management: Self-Presentation in the Digital Age, edited by Carolyn Cunningham, offers critical inquiry into how identity is constructed, deconstructed, performed, and perceived on social networking sites (SNSs), such as Facebook, and LinkedIn. The presentation of identity is key to success or failure in the Information Age, especially because SNSs are becoming the dominant form of communication among Internet users. The architecture of SNSs provide opportunities to ask questions such as who am I; what matters to me; and, how do I want others to perceive me? Original research studies in this collection utilize both quantitative and qualitative methods to study a range of issues related to identity management on SNSs including authenticity, professional uses of SNSs, LGBTQ identities, and psychological and cultural impacts. Together, the contributors to this volume draw on current research in the field and offer new theoretical frameworks and research methods to further the conversation on impression management and SNSs, making this text essential for both students and scholars of social media.

Leading in the Digital World

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Publisher : MIT Press
ISBN 13 : 0262043947
Total Pages : 223 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Leading in the Digital World by : Amit S. Mukherjee

Download or read book Leading in the Digital World written by Amit S. Mukherjee and published by MIT Press. This book was released on 2020-02-25 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive book on leadership in the digital era: why digital technologies call for leadership that emphasizes creativity, collaboration, and inclusivity. Certain ideas about business leadership are held to be timeless, and certain characteristics of leaders—often including a square jaw, a deep voice, and extroversion—are said to be universal. In Leading in the Digital World, Amit Mukherjee argues that since digital technologies are changing everything else, how could they not change leadership ideologies and styles? As more people worldwide participate equally in business, those assumptions of a leader's ideal profile have become irrelevant. Offering a radical rethinking of leadership, Mukherjee shows why digital technologies call for a new kind of leader—one who emphasizes creativity, collaboration, and inclusivity. Drawing on a global survey of 700 mid-tier to senior executives and interviews with C-level executives from around the world, Mukherjee explains how digital technologies are already reshaping organizations and work and what this means for leaders. For example, globally dispersed businesses can't reserve key leadership roles for people from exclusive groups; leadership must become inclusive, or fail. Leaders must learn to collaborate in a multipolar world of networked organizations, working with co-located and non-co-located colleagues. Leaders must lead for creativity rather than productivity. Focusing on practice, Mukherjee outlines goals and strategies, warns against unthinking assumptions, and explains how leaders can identify the mindsets, behaviors, and actions they need to pursue. With Leading in the Digital World, Mukherjee offers the definitive book on leadership for the digital era.

Work in the Digital Age

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Publisher : Aspen Publishing
ISBN 13 : 1543823289
Total Pages : 710 pages
Book Rating : 4.5/5 (438 download)

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Book Synopsis Work in the Digital Age by : Miriam A. Cherry

Download or read book Work in the Digital Age written by Miriam A. Cherry and published by Aspen Publishing. This book was released on 2021-01-31 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first of its kind, this coursebook examines the work of the future. Work in the Digital Age: A Coursebook on Labor, Technology, and Regulation focuses on certain technologies: the platform economy and gig work, big data and people analytics, gamification, artificial intelligence and algorithmic management, blockchain technology, drones, and 3D printing. The book provides perspectives on these new and emerging technologies from employers, unions, individual workers, national courts and governments, and international organizations. Altogether, the book questions whether current systems of labor and employment regulation are adequate and appropriate to respond to these new technologies. Finally, the book examines potential policy solutions to technological unemployment including universal basic income, shorter hours, and job guarantees. The best way to shape the future of work is to create the policy changes that we wish to see now, and this book provides a blueprint for thinking about a future of work that is productive, efficient, equitable, and sustainable. Professors and student will benefit from: A focus on certain technologies: The platform economy and gig work Big data and people analytics Gamification Artificial intelligence and algorithmic management Blockchain technology Drones 3D printing Global perspectives on these new and emerging technologies from employers, unions, individual workers, national courts and governments, and international organizations Exploration of whether new systems of labor and employment regulation are necessary to better respond to these new technologies Discussion of potential policy solutions to technological unemployment including universal basic income, shorter hours, and job guarantees Notes and Questions, Problems, Exercises, and Examples, to help reinforce concepts and issues

Collaboration in the Digital Age

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Publisher : Springer
ISBN 13 : 3319944878
Total Pages : 307 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis Collaboration in the Digital Age by : Kai Riemer

Download or read book Collaboration in the Digital Age written by Kai Riemer and published by Springer. This book was released on 2018-07-20 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines how digital technologies enable collaboration as a way for individuals, teams and businesses to connect, create value, and harness new opportunities. Digital technologies have brought the world closer together but also created new barriers and divides. While it is now possible to connect almost instantly and seamlessly across the globe, collaboration comes at a cost; it requires new skills and hidden ‘collaboration work’, and the need to renegotiate the fair distribution of value in multi-stakeholder network arrangements. Presenting state-of-the-art research, case studies, and leading voices in the field, the book provides academics and professionals with insights into the diverse powers of collaboration in the digital age, spanning collaboration among professionals, organisations, and consumers. It brings together contributions from scholars interested in the collaboration of teams, cooperatives, projects, and new cooperative systems, covering a range of sectors from the sharing economy, health care, large project businesses to public sector collaboration.

Leadership Resilience in a Digital Age

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Publisher : Routledge
ISBN 13 : 1000417263
Total Pages : 190 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Leadership Resilience in a Digital Age by : Janette Young

Download or read book Leadership Resilience in a Digital Age written by Janette Young and published by Routledge. This book was released on 2021-09-30 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book focusses on the challenges faced in the digital age, and the increasing demands for continuous change in an inter-connected digital world. The book presents stories about how leaders have faced significant challenges and pressure, and how they have used these experiences as catalysts to transform, flourish, and develop personal resilience. The book explores the digital journey, ethical issues, teamwork, styles of leadership, agile, collaboration, trust, culture, psychological safety, self-awareness, vulnerability, conversation, positivity, emotional intelligence, creativity, inner knowing and the dark side of leadership. Drawing on the experiences of leaders in the creative, digital and technology sectors in the UK, and using their voice throughout, has resulted in proposing several internal and external strategic solutions to help the reader become more personally resilient. The book explores the impact of continuous change within a digital age, presenting the facets necessary to become a Digital Sage in an increasingly chaotic world. With a focus on creativity, innovation and mind and body awareness the leader as a Digital Sage arises to encourage resilience in a digital age. The book does not assume prior knowledge of the field of resilience and is ideal for executive education courses, and for leaders and managers seeking personal and professional transformation.

Leadership in The Digital Age

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Publisher : Business Expert Press
ISBN 13 : 1952538637
Total Pages : 120 pages
Book Rating : 4.9/5 (525 download)

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Book Synopsis Leadership in The Digital Age by : Niklas Hageback

Download or read book Leadership in The Digital Age written by Niklas Hageback and published by Business Expert Press. This book was released on 2020-10-08 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book for anyone intrigued by the complexities of digital leadership that require a capability to constantly balance the routines of everyday business with the ability to innovate. Finding the appropriate mix between the dichotomy stability—flexibility has been a delicate task that few, if any, corporations have properly managed to overcome. Why is that? This conundrum becomes acute as businesses embark on digital transformations, an often-painful venture highlighting the deficiencies of traditional management styles but also agile methodologies. They deliver results that are far below initial expectations, provide half-baked digital solutions where potential commercial gains are poorly captured and leveraged, and, far too often, not even identified. Mismatches between technologies, the man-machine (dis)connect, or organizational dysfunctionality are typically identified as root causes, but beneath them lurks a more scathing problem: an inadequate leadership. This inadequacy rests on a lack of holistic insights backed by well-rounded skills and sets of knowledge that are required to understand all aspects of a digital transformation, as well as its participants from employees to customers. Thus, what is needed is a modern take of the Renaissance Man.

Corporate Digital Responsibility

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Author :
Publisher : Springer Nature
ISBN 13 : 3662638533
Total Pages : 224 pages
Book Rating : 4.6/5 (626 download)

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Book Synopsis Corporate Digital Responsibility by : Saskia Dörr

Download or read book Corporate Digital Responsibility written by Saskia Dörr and published by Springer Nature. This book was released on 2021-09-21 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes in detail how corporate responsibility is changing in the age of big data and artificial intelligence and demonstrates how corporate digital responsibility can offer companies a sustainable competitive advantage. Business leaders and managers find a comprehensive guideline to professionally implement these innovative aspects in practice. It enables them to shape their businesses' success in a societally responsible and ethical manner in the context of digital transformation. As an essential guide, it invites executives, corporate responsibility officers, digital ethics experts, sustainability consultants, and anyone interested to learn about the opportunities of responsible digitalization at companies. In addition, the book offers a well-structured introduction to the still young field of corporate management and governance.

Practical Management for the Digital Age

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Author :
Publisher :
ISBN 13 : 9781032041865
Total Pages : 416 pages
Book Rating : 4.0/5 (418 download)

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Book Synopsis Practical Management for the Digital Age by : Martin Baumers

Download or read book Practical Management for the Digital Age written by Martin Baumers and published by . This book was released on 2022 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an accessible and comparatively short text that can comfortably be read cover-to-cover over the course of a semester. It has been written for readers with little or no prior knowledge of the concepts of management or experience in professional management activities. It forms an academically rigorous, accurate and consistent treatment of a subject that draws on a wide field rife with competing definitions, methodological variety, conceptual fuzziness, and inconsistent naming conventions. The book places a clear emphasis of the impact of information technology on the business world, drawing on recent literature and examples. Similarly, it highlights how environmental aspects are interwoven with management decision making, addressing the second theme of great urgency in management. Features: Forms a self-contained treatment of management for those without prior knowledge of management or commerce to provide a broad foundation, and explains how management principles and methods draw on rationality-based models of human behavior. Provides an introduction to ongoing financial and legal processes in businesses. Introduces readers to business management as an ongoing activity. Presents a view of sustainability in business that encompasses the environment, society, and the economy. Discusses methods for successful project management and the evaluation of projects and cash flows resulting from projects over time. Practical Management for the Digital Age: An Introduction for Engineers, Scientists, and Related Disciplines is aimed at a wide range of undergraduate and postgraduate students in a variety of fields, as well as practitioners. It is applicable to those in the fields of engineering, science, computer science, medicine, pharmacy, social sciences, and more. It helps readers to engage confidently in managerial situations later in their careers and during project work in the final parts of their degree courses. For instructors, who may not have a management background, this book offers content for a self-contained year-long course in management at the intermediate undergraduate level. In addition, it has been developed for undergraduate and postgraduate courses with accreditation requirements that include a taught element in management, such as the UK Engineering Council's Accreditation of Higher Education (AHEP) framework.

Orchestrating Value

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Publisher : CRC Press
ISBN 13 : 0429770146
Total Pages : 136 pages
Book Rating : 4.4/5 (297 download)

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Book Synopsis Orchestrating Value by : Pam Arlotto

Download or read book Orchestrating Value written by Pam Arlotto and published by CRC Press. This book was released on 2020-02-05 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Orchestrating Value: Population Health in the Digital Age focuses on the leadership thinking and mindset changes needed to transition from brick and mortar healthcare to digital health and connected care. The fourth industrial revolution, with convergent disruptions in biology, business models, computer science, and culture, has the potential to transform the healthcare system like never before. Digital health startups, Big Tech and progressive health systems will change the way health and healthcare are delivered to increasingly digitally savvy consumers. This book challenges readers to rethink the role of data and technology in creating and designing the future. Rather than hooking value-based care and population health management onto traditional healthcare business models, it focuses on the emergence of digital ecosystems. Using the analogy of an orchestra, the book introduces the importance of platforms in the formation of communities and markets with network effects to allow participants to collaborate, create, and innovate. With quotes from healthcare industry leaders and change agents, it helps the strategist understand the three stages of the transition from volume to value. As conductor of the orchestra, the CEO must navigate important leadership pivots to move beyond silo-based thinking. Finally, the Care Management Platform is described as a new operating model for population health in the digital age. As the next generation beyond foundational EHRs, capabilities such as interoperability, analytics, care management and patient/consumer engagement will fundamentally change the way healthcare enterprises operate and deliver value to customers.