Long Term Care Customer Service Participant Workbook

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Long Term Care Customer Service Participant Workbook

Author : Rob Anderson
Publisher :
ISBN 13 : 9781497358300
Total Pages : 126 pages
Book Rating : 4.3/5 (583 download)

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Book Synopsis Long Term Care Customer Service Participant Workbook by : Rob Anderson

Download or read book Long Term Care Customer Service Participant Workbook written by Rob Anderson and published by . This book was released on 2014-03-23 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOTE: PLEASE ALSO SEE THE INSTRUCTOR'S GUIDE. The Long Term Care Customer Service Improvement Program is designed to accelerate your skills and your resident's satisfaction. This course includes:• A systematic and simple method for improving customer service skills• Learning sessions as short as 15 minutes • Practical skills you can apply immediately to improve how you work with your colleagues and your residentsThe Customer Service Improvement Program provides consistent reinforcement of what's learned through dozens of role plays and other learning exercises, testing, repetition of the basic principles and immediate application.The evidence-based curriculum is designed to meet the objectives of key national long term care initiatives including the Advancing Excellence in America's Nursing Homes Campaign, Quality Assurance and Performance Improvement (QAPI), and the AHCA Quality Initiative.Through careful study of the dozens of 15 minute learning modules you will learn the importance of:1. Skillfully Resolving Intercultural Conflict2. Employing Strategies for Handling Conflict3. Asserting Yourself Respectfully4. Identifying Your Conflict "Style"5. Using Active Listening Skills Effectively6. Overcoming Barriers to Listening and Understanding7. Learning Why You Aren't Listening to Others8. Developing Rapport with Different Personality Types9. Managing Your Attitude10. Avoiding "Rapport Killer" Words and Phrases11. Tailoring Communication to Fit a Customer12. Improving Customer Interactions13. Managing Stress in a Long Term Care Facility14. Relaxing with Visualization and Abdominal Breathing 15. Understanding Who the Customers in Your Facility Are16. Communicating with Authority and Credibility17. Demonstrating the Power of Friendliness and Approachability18. Providing Excellent Customer Service at Mealtimes19. Understanding The Costs of a Dissatisfied Customer20. Identifying Customer Touch Points21. Adhering to Your Facility's Dress Code22. Reducing the Risk of Lawsuit23. Placing Your Facility Above the Competition24. Employing the Power of First Impressions25. Understanding Customer Expectations26. Building Relationships with Empathy and Compassion 27. Understanding Emotional Triggers28. Creating Unforgettable Customer "Experiences"29. Learning to Ask Questions Effectively30. Employing Strategies to Manage Difficult Customers31. Taking Effective Steps to Resolve Complaints...And many other critical skillsHuman beings are complex and our behavior consistently misunderstood. To enhance how we work together takes time and commitment. The Customer Service Improvement Program is an effective tool you can use to improve your skills and the lives of your residents.

Long Term Care Customer Service Instructor's Guide

Author : Rob Anderson
Publisher :
ISBN 13 : 9781495368790
Total Pages : 188 pages
Book Rating : 4.3/5 (687 download)

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Book Synopsis Long Term Care Customer Service Instructor's Guide by : Rob Anderson

Download or read book Long Term Care Customer Service Instructor's Guide written by Rob Anderson and published by . This book was released on 2014-03-23 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rob Anderson has taken a fresh new approach to service of the elderly. His concise and clear suggestions and helpful check lists should make every front office, manager and nurse more effective and empathetic.

In-services for Long-term Care

Author : Kelly Smith Papa
Publisher :
ISBN 13 : 9781556452864
Total Pages : pages
Book Rating : 4.4/5 (528 download)

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Book Synopsis In-services for Long-term Care by : Kelly Smith Papa

Download or read book In-services for Long-term Care written by Kelly Smith Papa and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation 40 Essential In-Services for Long-Term Care: In-Services for Long-Term Care: Education for Frontline StaffKelly Papa, MSN, RN40 Essential In-Services for Long-Term Care: In-Services for Long-Term Care: Education for Frontline Staff is composed of 40 in-service training lessons that help facilities comply with CMS requirements to deliver in-service training for their certified nursing assistants and all frontline staff. The in-services included in this book cover the most essential topics in long-term care and correlate with CMS initiatives, including Alzheimer's and dementia care, infection control F-tags, restorative care, and HIPAA. Each in-service is prescriptive in how to conduct lessons, provides concrete learning activities, and includes a post-lesson test to verify staff comprehension along with a certificate of completion to document participant training hours.This book enables long-term care facilities to:Provide a wide variety of quality, easy-to-access in-service education for CNAs and frontline staffKeep the level of facility education consistent for frontline staffCheck the competency of floor staff for each in-serviceEnsure in-services are linked to quality care and in line with QAPI committee measurementsAddress deficiencies in infection control, QAPI, competency management, etc.This resource provides:More than a year's worth of training to satisfy CMS requirementsPractical education for nursing staff on the important long-term care topics that impact their work dailyTime-saving guidance for educators on conducting lessonsDownloadable learning activities, games, and quizzes to modify or use as you wishPost-lesson tests to validate comprehension Certificates of completion to document staff training hoursTable of Contents:Resident EducationArthritisHIPAATube Feeding and Oral CareCommunicationDysphasiaMultiple SclerosisParkinson's DiseaseProfessionalism and AccountabilityCultural DiversityKidney DiseaseReadmissionsEthicsCaring for CathetersAmputee CareAssistive DevicesAlzheimer'sAbuse and NeglectBehavior ManagementBloodborne PathogensDementiaDepressionDiabetesEnd of LifeHeart ComplicationsIncontinence and ConstipationInfection ControlMalnutrition and DehydrationMental IllnessNutritionStroke and SeizuresSkin CareVital SignsOxygen TrainingPain ManagementPersonal CarePsychosocial IssuesRange of MotionRespiratory Disorders.

Long-Term Care in an Aging Society

Author : Graham D. Rowles
Publisher : Springer Publishing Company
ISBN 13 : 0826194567
Total Pages : 512 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Long-Term Care in an Aging Society by : Graham D. Rowles

Download or read book Long-Term Care in an Aging Society written by Graham D. Rowles and published by Springer Publishing Company. This book was released on 2015-08-13 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive graduate textbook focusing on the full spectrum of long-term care settings ranging from family and community-based care through supportive housing options to a variety of institutional long-term care alternatives. Integrating theory and practice, the book features the perspectives of diverse fields regarding current long-term care options and new directions for the future. Prominent scholars from history, environmental design, family caregiving, social service delivery, clinical care, health service delivery, public policy, finance, law, and ethics explore such themes as: Relationships among independence, dependence, and interdependence Ethical considerations woven into the provision of long-term care Decision-making in long-term care Fluidity in long-term care The lived experience of long-term care A micro-macro perspective ranging from the individual to societal institutions The book examines future directions for long-term care, considering such factors as the interface of technology and long-term care, cultural diversity, and relationships between voluntary and paid services. Each chapter includes case examples, study questions, and exercises, additional resources, and website links. An extensive glossary of terms is also provided, as well as instructor’s resources are also available. Key Features: Focuses on the full array of long-term care options Integrates theory and practice Incorporates the perspectives of diverse fields including history, environmental design, family caregiving, social services, public policy, etc. Includes numerous case examples, study questions, exercises, and additional resources Considers new approaches to long-term care, incorporating technology and considering cultural diversity and voluntary vs. paid services About the Authors: Graham D. Rowles, PhD, is Founding Director of the Graduate Center for Gerontology and Chair of the Department of Gerontology, University of Kentucky. He is also Professor of Gerontology with joint appointments in Nursing, Behavioral Science, Geography and Health Behavior. An environmental gerontologist, his research focuses on the lived experience of aging. A central theme of this work is exploration, employing qualitative methodologies of the changing relationship between older adults and their environments with advancing age, and the implications of this relationship for health, wellbeing and environmental design. He has conducted in-depth ethnographic research with elderly populations in urban (inner city), rural (Appalachian), and nursing facility environments. Recent research includes leadership of the Kentucky Elder Readiness Initiative (KERI), a statewide project to explore the implications for communities of the aging of the Baby Boom cohort. His publications include Prisoners of Space? and six co-edited volumes, in addition to more than 60 book chapters and articles. He is a Fellow of the Gerontological Society of America and the Association for Gerontology in Higher Education and currently serves on the editorial boards of the Journal of Applied Gerontology and Journal of Housing for the Elderly. Dr. Rowles is Past National President of Sigma Phi Omega, Past President of the Southern Gerontological Society, Past President of the Association for Gerontology in Higher Education, and is currently Chair of the Commonwealth of Kentucky Institute on Aging. Pamela B. Teaster, PhD, is Associate Director for Research, Center for Gerontology, and Professor, Department of Human Development, Virginia Tech University. She established the Kentucky Justice Center for Elders and Vulnerable Adults and is the first President of the Kentucky Guardianship Association. Dr. Teaster is Secretary General of the International Network for the Prevention of Elder Abuse. She served as Director and Chairperson of the Graduate Center for Gerontology/Department of Gerontology as well as the Director of Doctoral Studies and Associate Dean for Research for College of Public Health at the University of Kentucky. Dr. Teaster serves on the Editorial Board of the Journal of Elder Abuse and Neglect. She is a Fellow of the Gerontological Society of America and the Association for Gerontology in Higher Education, a recipient of the Rosalie Wolf Award for Research on Elder Abuse, the Outstanding Affiliate Member Award (Kentucky Guardianship Association), and the Distinguished Educator Award (Kentucky Association for Gerontology). She has received funding from The Retirement Research Foundation, Administration on Aging, National Institute on Aging, Kentucky Cabinet for Families and Children, National Institute of Justice, Centers for Disease Control, National Institute of Occupational Safety and Health, Health Resources and Services Administration, and the Office of Victims of Crime. She is the author of over 100 peer-reviewed articles, reports, books, and book chapters.

The Health Services Executive (HSE)

Author : Keith R. Knapp, PhD, MHA, HSE, CFACHCA
Publisher : Springer Publishing Company
ISBN 13 : 0826177336
Total Pages : 432 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis The Health Services Executive (HSE) by : Keith R. Knapp, PhD, MHA, HSE, CFACHCA

Download or read book The Health Services Executive (HSE) written by Keith R. Knapp, PhD, MHA, HSE, CFACHCA and published by Springer Publishing Company. This book was released on 2020-10-28 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller. The Health Services Executive (HSETM): Tools for Leading Long-Term Care and Senior Living Organizations serves as a contemporary and comprehensive resource that addresses each of the core professional domains of practice and leadership essentials for long-term care administration students and professionals. With sections dedicated to postacute care settings, operations, leadership and management, this textbook covers information pertinent to the spectrum of senior living service lines – from inpatient rehab facilities, long-term acute care hospitals, nursing homes, assisted living, and residential care communities to home- and community-based services. It is a practical reference for both undergraduate and graduate students preparing to enter the field of long-term care administration and leadership, as well as for professionals transitioning to another line of postacute service. The textbook begins with a thorough history of the field, including the development of senior services in the United States. Section I then describes the components of customer care, supports, and services before transitioning into Section II, which addresses operations, including the core practice domains of effectively managing human resources, finances, and the environment. Section III offers a framework for leadership, covering strategic thinking and innovation, marketing and public relations, critical thinking and operation practice, customer service, and personal development. Case problems, discussion questions, leadership roles, high-impact practices, key points, and National Association of Long Term Care Administrator Boards (NAB) domain competencies conclude each chapter. Written by two highly experienced long-term care administrators, this textbook is intended for those preparing for the examinations administered by the NAB for the HSETM qualification or licensure for individual lines of service, such as for Nursing Home Administration (NHA), Residential Care and Assisted Living (RC/AL) and Home- and Community-Based Services (HCBS). Key Features: Provides best practices for leadership and management across the continuum of long-term care and senior living services Covers all five NAB professional practice domains: Customer Care, Supports and Services; Human Resources; Finance; Environment; and Leadership and Management Includes case problems, discussion questions, and more to foster critical thinking and decision-making skills Offers coverage of the most unique differences among service lines that are part of the HSETM initiative Weaves insightful quotes from industry leaders throughout chapters for practical tips and words of wisdom

Improving the Quality of Long-Term Care

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309132746
Total Pages : 344 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Improving the Quality of Long-Term Care by : Institute of Medicine

Download or read book Improving the Quality of Long-Term Care written by Institute of Medicine and published by National Academies Press. This book was released on 2001-02-27 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Among the issues confronting America is long-term care for frail, older persons and others with chronic conditions and functional limitations that limit their ability to care for themselves. Improving the Quality of Long-Term Care takes a comprehensive look at the quality of care and quality of life in long-term care, including nursing homes, home health agencies, residential care facilities, family members and a variety of others. This book describes the current state of long-term care, identifying problem areas and offering recommendations for federal and state policymakers. Who uses long-term care? How have the characteristics of this population changed over time? What paths do people follow in long term care? The committee provides the latest information on these and other key questions. This book explores strengths and limitations of available data and research literature especially for settings other than nursing homes, on methods to measure, oversee, and improve the quality of long-term care. The committee makes recommendations on setting and enforcing standards of care, strengthening the caregiving workforce, reimbursement issues, and expanding the knowledge base to guide organizational and individual caregivers in improving the quality of care.

Effective Customer Service

Author : Chicago (Ill.). Department of Personnel
Publisher :
ISBN 13 :
Total Pages : 40 pages
Book Rating : 4.:/5 (237 download)

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Book Synopsis Effective Customer Service by : Chicago (Ill.). Department of Personnel

Download or read book Effective Customer Service written by Chicago (Ill.). Department of Personnel and published by . This book was released on 1990 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Community-Based Systems of Long-Term Care

Author : Rick T. Zawadski
Publisher : Routledge
ISBN 13 : 1317774477
Total Pages : 264 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Community-Based Systems of Long-Term Care by : Rick T. Zawadski

Download or read book Community-Based Systems of Long-Term Care written by Rick T. Zawadski and published by Routledge. This book was released on 2014-04-23 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: An enlightening review of the successes and failures of several federally funded community-based projects that offered elderly persons an alternative to nursing home care. Policymakers, caregivers, and students of public administration and gerontology must read this valuable book.

Long-Term Care Administration and Management

Author : Darlene Yee-Melichar, EdD, FGSA, FAGHE
Publisher : Springer Publishing Company
ISBN 13 : 0826195687
Total Pages : 389 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Long-Term Care Administration and Management by : Darlene Yee-Melichar, EdD, FGSA, FAGHE

Download or read book Long-Term Care Administration and Management written by Darlene Yee-Melichar, EdD, FGSA, FAGHE and published by Springer Publishing Company. This book was released on 2014-02-07 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This concise guide to long-term services and supports introduces a broad array of topics and presents ideas on how to get more extensive information... A variety of graphs, tables, and charts make the information easy to understand. Overall the book is well-organized with chapters that can stand on their own... Readers considering going into long-term care management or administration would find this book a valuable tool."--Doodyís Medical Reviews This is a comprehensive reference for long-term care administrators, practitioners and students who want to understand the options, issues, and trends related to the effective administration and management of long-term care communities. The book is unique in its in-depth focus on what needs to be accomplished and the evidence-based information about what actually works. Multifaceted insights address the ever-changing world of the long-term care industry and offer best practices and model programs in eldercare. This multidisciplinary book covers the most crucial aspects of management including federal and/or state regulations required to provide long-term care services and operate long-term care communities. It offers advice on care at home, naturally occurring retirement communities, and continuing care retirement communities, client care, staff retention, preventing elder abuse and neglect, anticipating and managing litigation and arbitration in long-term care, aging and human diversity, Alzheimerís Disease, palliative care, care transitions, and much more. Distilling many years of practical, research and teaching experience, the authors provide the necessary tools and tips that will enable professionals to maximize the quality of care and the quality of life for older adults living in long-term care communities. Each chapter includes helpful pedagogical features such as learning objectives, case studies, effective practices, and/or model programs in eldercare. Key Features: Based on federal and/or state regulations required to provide long-term care services and operate long-term care communities Examines the complex operations of long-term care options for effective eldercare Highlights the most cost-effective practices and model programs in long-term care communities that are currently used throughout the United States Provides useful tips about client care and staff retention as well as marketing and census development, financing and reimbursement, and legal issues Promotes innovative collaboration between education, research, and practice that is reflected by the training of the editors and contributing authors

Older People - E-Book

Author : Rhonda Nay
Publisher : Elsevier Health Sciences
ISBN 13 : 0729581632
Total Pages : 546 pages
Book Rating : 4.7/5 (295 download)

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Book Synopsis Older People - E-Book by : Rhonda Nay

Download or read book Older People - E-Book written by Rhonda Nay and published by Elsevier Health Sciences. This book was released on 2013-10-01 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its fourth edition trusted textbook Older People: Issues and Innovations in Care provides a unique collection of conversations and commentaries by leading international and local experts on a range of contemporary issues around the care of older people. Featuring six new chapters, current research and policy changes, the esteemed author team continue to highlight the importance of interdisciplinary healthcare in providing a comprehensive, person-centred approach to care. This edition encourages readers to explore care issues, innovations and change, and to utilise evidence-based practice to improve the care of older people and their families. - Editors’ comments precede each chapter, providing a snapshot of the issues addressed. - Dementia care has an increased focus. New chapters include: - Caring for older people: issues for consumers - Younger people in residential aged care facilities - Health and care of older Aboriginal and Torres Strait Islander peoples - Alzheimer’s dementia: neuropsychology, early diagnosis and intervention - Self-esteem, dignity and finding meaning in dementia - My journey of heartbreak: my parents and Alzheimer’s disease. - Vignettes highlight innovative approaches to care that result in improved health outcomes for older people. - Key points are woven through the text to reiterate vital information relevant to nurses and aged care workers. - Reflective questions encourage critical thinking as an instrument for improving practice. - In-text references are made to video interviews available on the Evolve site.

Nursing Assistant Inservices for Long Term Care

Author : LTCS Books
Publisher : LTCS Books
ISBN 13 : 0986254282
Total Pages : 188 pages
Book Rating : 4.9/5 (862 download)

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Book Synopsis Nursing Assistant Inservices for Long Term Care by : LTCS Books

Download or read book Nursing Assistant Inservices for Long Term Care written by LTCS Books and published by LTCS Books. This book was released on 2022-11-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2022 Seventh Edition. 21 Complete Inservices: Abuse, Activities of Daily Living, Catheter Care and UTIs, Cognitive Impairment, Constipation, Falls, Feeding, Infectious Diseases, Nutrition and Hydration, Pain Care, Range of Motion, Resident Rights, Restraints, Sensory and Communication Impairments, Sexual Harassment and Professional Communication, Skin Care, Standard Precautions, Transfers and Lifts, Urinary Incontinence, Wandering, Workplace Violence. For the Nursing Instructor: Objectives and Outline, Lesson Notes and Handouts, Pre-test, Post-test, and Answer Key. Each topic packet includes everything needed to give an entire long term care inservice. Current with all RAI Manual Updates, Surveyor Guidelines and Federal Regulatory Changes. The Long Term Care Inservices book gives all of the basic information needed to fulfill the requirements of the Staff Development position in a long term care facility for nursing assistant training. Long term care inservice forms to facilitate scheduling, planning, assessment, and evaluation of inservices are included. The twenty-one long term care inservice topics include the basic inservices given yearly at most long term care facilities for nursing assistant training. The long term care inservices material is focused on the learning needs of nursing assistants, and uses the language of the Minimum Data Set MDS 3.0 and Nursing Care Plan, encouraging consistency in the long term care health care team approach. Quality Assurance expectations are reflected in the lessons, making quality of care a priority as well as meeting regulatory expectations. Each Long Term Care Inservice topic section contains all of the instructor’s material and all of the handouts, so each inservice could be duplicated or printed from the CD.

Rehabilitation Research - E-Book

Author : Russell Carter
Publisher : Elsevier Health Sciences
ISBN 13 : 0323290965
Total Pages : 513 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Rehabilitation Research - E-Book by : Russell Carter

Download or read book Rehabilitation Research - E-Book written by Russell Carter and published by Elsevier Health Sciences. This book was released on 2010-10-07 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unique! New Evidence-Based Practice chapter provides an overview of the important concepts of EBP and the WHO model of health and disease. Discussion questions on the companion Evolve website provide you with ideas for further study. Unique! Research article analyses on Evolve provide more in-depth analysis and promote the writing style you should employ. New authors Russell Carter and Jay Lubinsky bring an interdisciplinary focus and a stronger emphasis on evidence-based practice.

Critical Thinking in Long-term Care Nursing

Author : Shelley Cohen
Publisher : HC Pro, Inc.
ISBN 13 : 1601461372
Total Pages : 152 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Critical Thinking in Long-term Care Nursing by : Shelley Cohen

Download or read book Critical Thinking in Long-term Care Nursing written by Shelley Cohen and published by HC Pro, Inc.. This book was released on 2008 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical Thinking in Long-Term Care Nursing: Skills to Assess, Analyze and Act, is an easy-to-read resource that explains the principles of critical thinking and how to encourage nurses to use critical thinking methods. This essential book covers how to lead classroom sessions for new graduate nurses and experienced nurses to develop critical thinking skills, including successful classroom processes and learning strategies.

Anger Management for Substance Abuse and Mental Health Clients

Author : Patrick M. Reilly
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Anger Management for Substance Abuse and Mental Health Clients by : Patrick M. Reilly

Download or read book Anger Management for Substance Abuse and Mental Health Clients written by Patrick M. Reilly and published by . This book was released on 2002 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

U.S. Master Compensation Tax Guide (2008)

Author : Dennis R. Lassila
Publisher : CCH
ISBN 13 : 9780808092049
Total Pages : 1120 pages
Book Rating : 4.0/5 (92 download)

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Book Synopsis U.S. Master Compensation Tax Guide (2008) by : Dennis R. Lassila

Download or read book U.S. Master Compensation Tax Guide (2008) written by Dennis R. Lassila and published by CCH. This book was released on 2008-03 with total page 1120 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of taxation of employee and executive compensation is complex, dynamic and ever-changing. CCH's U.S. Master Compensation Tax Guide unravels the complexity and explains in clear and concise language this critical area, providing practical and comprehensive guidance. The Guide covers the complicated compensation tax topic in a comprehensive yet practical, straightforward fashion that readers value and appreciate. The U.S. Master Compensation Tax Guide fills a void left by other works on executive and employee compensation, which primarily cover qualified plans and deferred compensation, by covering all of the common forms of compensation including salary, bonuses, fringe benefits (e.g., health and accident plans and cafeteria plans), qualified deferred compensation (e.g., pensions and profit-sharing plans), and nonqualified deferred compensation (e.g., rabbi trusts and restricted stock plans).

Model Rules of Professional Conduct

Author : American Bar Association. House of Delegates
Publisher : American Bar Association
ISBN 13 : 9781590318737
Total Pages : 216 pages
Book Rating : 4.3/5 (187 download)

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Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates

Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Complementary Therapies for Physical Therapy - E-Book

Author : Judith E. Deutsch
Publisher : Elsevier Health Sciences
ISBN 13 : 1416065431
Total Pages : 352 pages
Book Rating : 4.4/5 (16 download)

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Book Synopsis Complementary Therapies for Physical Therapy - E-Book by : Judith E. Deutsch

Download or read book Complementary Therapies for Physical Therapy - E-Book written by Judith E. Deutsch and published by Elsevier Health Sciences. This book was released on 2007-12-10 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: With all the most relevant therapies you need to know discussed in detail, Complementary Therapies for Physical Therapy: A Clinical Decision-Making Approach includes the information you need to incorporate evidence-based complementary therapies into your PT practice. Organized and based on the National Center for Complimentary and Alternative Medicine’s classification system, this book begins with a basic overview of CAM therapies and progresses to clinical decision-making and integration of CAM therapies into physical therapy. Helpful boxes and tables throughout the book summarize literature searches, examination findings, and goals for treatment. Plus, case scenarios written by expert CAM practitioners help illustrate the practical uses of alternative therapies within the physical therapy setting to help you incorporate CAM therapies into your everyday practice. PICO (Population, Intervention, Comparison, Outcome) boxes summarize key information and save you time by providing a method for performing quick and accurate literature searches. Realistic case scenarios show you how various CAM modalities can be incorporated into treatment for therapeutic benefit. The use of the clinical decision-making model prepares you to implement critical-thinking skills across other CAM treatments. Well-referenced content with a focus on literature ensures that content is up-to-date and evidence-based to provide you with the tools you need to search additional areas and keep current with new literature in this constantly changing field. An emphasis on therapies most relevant to rehabilitation ensures you get the information you need to incorporate CAM into your practice. Winner of a 2008 PROSE Award for Professional and Scholarly Excellence. Received top honors in the nursing and allied health book category from the Professional and Scholarly Publishing Division of the Association of American Publishers.