Lodging Managers

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Foundations of Lodging Management

Author : David K. Hayes
Publisher : Pearson Higher Ed
ISBN 13 : 1292053542
Total Pages : 395 pages
Book Rating : 4.2/5 (92 download)

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Book Synopsis Foundations of Lodging Management by : David K. Hayes

Download or read book Foundations of Lodging Management written by David K. Hayes and published by Pearson Higher Ed. This book was released on 2013-10-03 with total page 395 pages. Available in PDF, EPUB and Kindle. Book excerpt: For junior college or undergraduate courses in hotel management, lodging operations, and hospitality. Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, explores how the lodging industry and the hotels in the industry operate. With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives, expanded discussion of revenue optimisation, and an updated Front Office Simulation that helps students learn how to manage a hotel’s front office and better understand the complexity of the entire property. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Hotel and Lodging Management

Author : Alan T. Stutts
Publisher :
ISBN 13 : 9781119108283
Total Pages : 365 pages
Book Rating : 4.1/5 (82 download)

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Book Synopsis Hotel and Lodging Management by : Alan T. Stutts

Download or read book Hotel and Lodging Management written by Alan T. Stutts and published by . This book was released on 2005 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Hotels Effectively

Author : Eddystone C. Nebel
Publisher : John Wiley & Sons
ISBN 13 : 0471289094
Total Pages : 470 pages
Book Rating : 4.4/5 (712 download)

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Book Synopsis Managing Hotels Effectively by : Eddystone C. Nebel

Download or read book Managing Hotels Effectively written by Eddystone C. Nebel and published by John Wiley & Sons. This book was released on 1991-09-03 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-read for aspiring hospitality industry leaders Managing Hotels Effectively: Lessons from Outstanding General Managers is the essential text for anyone working in or aspiring to the hospitality industry. Expert discussion from industry leaders drives home the importance of service, strategic planning, and effective leadership while giving readers a glimpse into the complex mechanics of running a successful hotel. From organizational structure and staffing to communications, revenues, and day-to-day activities, this book provides an informative look into the myriad duties of the general manager.

Hotel Front Office Management

Author : James A. Bardi
Publisher : Wiley Global Education
ISBN 13 : 1118135792
Total Pages : 512 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Hotel Front Office Management by : James A. Bardi

Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley Global Education. This book was released on 2011-08-24 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.

A Hotel Manager's Handbook

Author : Vincent P. Magnini
Publisher : CRC Press
ISBN 13 : 1771883499
Total Pages : 258 pages
Book Rating : 4.7/5 (718 download)

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Book Synopsis A Hotel Manager's Handbook by : Vincent P. Magnini

Download or read book A Hotel Manager's Handbook written by Vincent P. Magnini and published by CRC Press. This book was released on 2016-01-06 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify act

Heads in Beds

Author : Jacob Tomsky
Publisher : Anchor
ISBN 13 : 030794834X
Total Pages : 322 pages
Book Rating : 4.3/5 (79 download)

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Book Synopsis Heads in Beds by : Jacob Tomsky

Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2013-07-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Front Office Management in Hospitality Lodging Operations

Author : Matt A. Casado
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781494943646
Total Pages : 0 pages
Book Rating : 4.9/5 (436 download)

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Book Synopsis Front Office Management in Hospitality Lodging Operations by : Matt A. Casado

Download or read book Front Office Management in Hospitality Lodging Operations written by Matt A. Casado and published by Createspace Independent Publishing Platform. This book was released on 2014-03-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected] Front Office Management in Hospitality Lodging Operations offers comprehensive coverage of topics related to front office operations, including a review of technologies currently in use, and an array of situations students and professionals re bound to find on the job. Written with the future front office manager in mind, the book allows its users to apply its content with practical case studies presented in each chapter. It is invaluable as both an instructional guide for teachers and as a resource for, lodging professionals, offering the necessary tools to stay competitive in this advancing industry. This practical, easy-to-read text uses a straightforward approach to help solidify and apply information. - Applies a hands-on approach to completing tasks and understanding concepts. - Presents its content in a clear, friendly way instead of being overly academic. - Features operational situations and cases that are discussion-worthy, thought-provoking and challenging. - Includes a chapter in career planning to assist students with finding their post-graduation positions. Students in 4-year, 2-year, and technical hospitality programs as well as industry professionals will find this book worthwhile.

Hotel and Lodging Management

Author : Alan T. Stutts
Publisher : Wiley
ISBN 13 : 9780471354833
Total Pages : 0 pages
Book Rating : 4.3/5 (548 download)

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Book Synopsis Hotel and Lodging Management by : Alan T. Stutts

Download or read book Hotel and Lodging Management written by Alan T. Stutts and published by Wiley. This book was released on 2001-01-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thorough preparation for a successful career in hotel and lodging management Hotel and Lodging Management: An Introduction prepares students to succeed in entry-level management positions and provides the solid foundation needed to rise through the ranks and enjoy a long and successful career. This comprehensive tutorial combines detailed presentations of front office and housekeeping management with a close examination of organizational structure and the interdependent relationship between departments. Alan Stutts covers everything from clear explanations of front office and housekeeping organization and staffing to detailed descriptions of procedures, such as reservations, registration, guest services, accounting, guest room cleaning, public area cleaning, inventory control, employee safety, and much more. An entire chapter on security and guest safety is followed by a view of the interaction among key departments-sales, food and beverage, engineering and services, and human resources. Other important topics covered include: * Control mechanisms, forecasting, and business planning * Career planning in hotel and lodging management * Management contracts and franchise agreements * Role and responsibilities of the general manager * Development and pre-opening issues * Resorts and special lodging environments Supplemented with scores of helpful photographs and line drawings as well as numerous real-world examples, Hotel and Lodging Management: An Introduction is the ideal textbook for courses in hotel operations management, lodging operations management, rooms division, rooms management, front office operations management, guest services management, and lodging systems.

Opportunities in Hotel and Motel Management Careers

Author : Shepard Henkin
Publisher : McGraw Hill Professional
ISBN 13 : 0071388362
Total Pages : 161 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Opportunities in Hotel and Motel Management Careers by : Shepard Henkin

Download or read book Opportunities in Hotel and Motel Management Careers written by Shepard Henkin and published by McGraw Hill Professional. This book was released on 2000-09-22 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Opportunities in Hotel and Motel Management Careers offers job seekers essential information about a variety of careers within the hotel and motel management field and includes training and education requirements, salary statistics, and professional and Internet resources.

Hotel Accommodation Management

Author : Roy C. Wood
Publisher : Routledge
ISBN 13 : 1351690485
Total Pages : 304 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Hotel Accommodation Management by : Roy C. Wood

Download or read book Hotel Accommodation Management written by Roy C. Wood and published by Routledge. This book was released on 2017-10-10 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.

Hotel Operations Management

Author : David K. Hayes
Publisher : Prentice Hall
ISBN 13 : 9780134337623
Total Pages : 624 pages
Book Rating : 4.3/5 (376 download)

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Book Synopsis Hotel Operations Management by : David K. Hayes

Download or read book Hotel Operations Management written by David K. Hayes and published by Prentice Hall. This book was released on 2016 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.

Managing the Lodging Operation

Author : Robert Christie Mill
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 346 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Managing the Lodging Operation by : Robert Christie Mill

Download or read book Managing the Lodging Operation written by Robert Christie Mill and published by Prentice Hall. This book was released on 2006 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.

Case Studies in Lodging Management

Author :
Publisher :
ISBN 13 :
Total Pages : 160 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Case Studies in Lodging Management by :

Download or read book Case Studies in Lodging Management written by and published by . This book was released on 1998 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Tourism and the Lodging Sector

Author : Dallen Timothy
Publisher : Routledge
ISBN 13 : 1136433988
Total Pages : 269 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Tourism and the Lodging Sector by : Dallen Timothy

Download or read book Tourism and the Lodging Sector written by Dallen Timothy and published by Routledge. This book was released on 2009-10-26 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism and the Lodging Sector is a pioneering book, the first text of its kind to examine the lodging sector from a tourism perspective. The book highlights the importance of the lodging sector in tourism as a major income generator and essential part of the travel experience. The book offers an international perspective on topics such as sustainability, security, economic development, technology and globalization. The issues, concepts and management concerns facing this industry are examined, highlighting important topics such as: the place of accommodations in tourism and vice versa the social ecological and economic implications of lodging development management and restructuring issues in a globalizing industry sustainable tourism and the accommodation sector cross-sectoral linkages between lodging, food services, gaming, conferences, and other intermediaries the interaction between supply and demand safety and security in tourism and lodging. Tourism and the Lodging Sector critically examines a wide range of lodging establishments from an industry and social science perspective, drawing parallels and distinctions between the various types of accommodation, from campgrounds for the cost-conscious or adventurous outdoor traveler, to luxury, five-star resorts, and more innovative accommodation such as tree-house hotels and ecolodges. Essential reading for students of tourism, this book is an indispensable guide, unprecedented in the field of tourism management. Dallen J. Timothy is Professor, School of Community Resources and Development, Arizona State University, USA Victor B. Teye is Associate Professor, School of Community Resources and Development, Arizona State University, USA

Lodging Managers

Author : Stephen Gladwell
Publisher : Tebbo
ISBN 13 : 9781742448817
Total Pages : 0 pages
Book Rating : 4.4/5 (488 download)

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Book Synopsis Lodging Managers by : Stephen Gladwell

Download or read book Lodging Managers written by Stephen Gladwell and published by Tebbo. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good solid advice and great strategies for getting interviews and landing the job as Lodging Manager. To Prepare for the Job this book tells you: - The training and education needed - Earnings - Expected job prospects - The job's activities and responsibilities - Working conditions To Land the Job, it gives you the hands-on and how-to's insight on: - Finding Opportunities - the best places to find them - Writing Unbeatable Resumes and Cover Letters - Acing the Interview - What to Expect From Recruiters - How employers hunt for Job-hunters.... and More This book offers excellent, insightful advice for everyone from entry level to senior professionals. None of the other such career guides compare with this one. It stands out because it: 1. Explains how the people doing the hiring think, so that you can win them over on paper and then in your interview; 2. Is filled with useful cheat and work-sheets; 3. Explains every step of the job-hunting process - from little known ways for finding openings to getting ahead on the job. This book covers everything. Whether you are trying to get your first Job or move up in the system, get this book.

Opportunities in Hotel and Motel Management

Author : Shepard Henkin
Publisher :
ISBN 13 :
Total Pages : 160 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Opportunities in Hotel and Motel Management by : Shepard Henkin

Download or read book Opportunities in Hotel and Motel Management written by Shepard Henkin and published by . This book was released on 1978 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:

International Encyclopedia of Hospitality Management

Author : Abraham Pizam
Publisher : Routledge
ISBN 13 : 113639415X
Total Pages : 709 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis International Encyclopedia of Hospitality Management by : Abraham Pizam

Download or read book International Encyclopedia of Hospitality Management written by Abraham Pizam and published by Routledge. This book was released on 2005-04-18 with total page 709 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level: * Lodging * Restaurants * Clubs * Time-share * Conventions As well as a functional one: * Accounting & finance * Marketing * Human resources * Information technology * Facilities management Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more cross-sectional view across each subject field, or more focussed information which looks closely at specific topics and issues within the hospitality industry today. Section Editors: Peter Harris - ACCOUNTING & FINANCE Oxford Brookes University, UK Zheng Gu - ACCOUNTING & FINANCE University of Nevada, Las Vegas, USA Randall Upchurch - CLUB MANAGEMENT & TIMESHARE MANAGEMENT University of Central Florida, USA Patti Shock - EVENT MANAGEMENT University of Nevada, Las Vegas, USA Deborah Breiter - EVENT MANAGEMENT University of Central Florida, USA David Stipanuk - FACILITIES MANAGEMENT Cornell University, USA Darren Lee-Ross - HUMAN RESOURCES MANAGEMENT James Cook University, Australia Gill Maxwell - HUMAN RESOURCES MANAGEMENT Caledonian Glasgow University, UK Dimitrios Buhalis - INFORMATION TECHNOLOGY University of Surrey, UK Allan Stutts - LODGING MANAGEMENT American Intercontinental University, USA Stowe Shoemaker - MARKETING University of Houston, USA Linda Shea - MARKETING University of Massachusetts, USA Dennis Reynolds - RESTAURANTS & FOODSERVICE MANAGEMENT Washington State University, USA Arie Reichel - STRATEGIC MANAGEMENT Ben-Gurion University, Israel