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Libraries Act on Their LibQUAL+ Findings

Author : Fred M. Heath
Publisher : Routledge
ISBN 13 : 1317786858
Total Pages : 282 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Libraries Act on Their LibQUAL+ Findings by : Fred M. Heath

Download or read book Libraries Act on Their LibQUAL+ Findings written by Fred M. Heath and published by Routledge. This book was released on 2014-04-23 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how other libraries are using LibQUAL+™ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+™ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing with—or interested in—library service quality assessment will benefit from the practical examples and graphical representations found in this vital book. With Libraries Act on Their LibQUAL+™ Findings, you will gain a better understanding of how to use your LibQUAL+™ data to identify opportunities to improve your services and programs, initiate further data exploration, and identify those areas of your library which need change. In times of budget reductions, the information in this book will show you how to better demonstrate to your patrons, community, and government agencies the value of the investment in library staff and resources. Enhanced with charts, graphs, tables, and figures, this text will help your library smoothly evolve with your patrons’ expectations and needs. Libraries Act on Their LibQUAL+™ Findings: From Data to Action covers several important topics, including: the LibQUAL+™ survey instrument—what it is and how it works library service quality and user perceptions of library service quality peer comparisons and benchmarking qualitative and quantitative data analysis—how to read your findings strategic planning—how to use your findings This resource is of national importance, presenting varying perspectives from different library contexts, such as library consortia, library types, and individual library case studies. The book also provides ideas for using LibQUAL+™ to develop better library services for diverse users—faculty as opposed to students or the general public rather than specialists. From identifying and reaching patrons for conducting the LibQUAL+™ survey to identifying gaps between desired, perceived, and minimum expectations of services, this book will guide you in continuously meeting the needs of your community.

The Architecture of Rome

Author : Ulrich Fürst
Publisher : Edition Axel Menges
ISBN 13 : 9783930698608
Total Pages : 668 pages
Book Rating : 4.6/5 (986 download)

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Book Synopsis The Architecture of Rome by : Ulrich Fürst

Download or read book The Architecture of Rome written by Ulrich Fürst and published by Edition Axel Menges. This book was released on 1998 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Architects and artists have always acknowledged over the centuries that Rome is rightly called the 'eternal city'. Rome is eternal above all because it was always young, always 'in its prime'. Here the buildings that defined the West appeared over more than 2000 years, here the history of European architecture was written. The foundations were laid even in ancient Roman times, when the first attempts were made to design interiors and thus make space open to experience as something physical. And at that time the Roman architects also started to develop building types that are still valid today, thus creating the cornerstone of later Western architecture. In it Rome's primacy remained unbroken -- whether it was with old St Peter's as the first medieval basilica or new St. Peter's as the building in which Bramante and Michelangelo developed the High Renaissance, or with works by Bernini and Borromini whose rich and lucid spatial forms were to shape Baroque as far as Vienna, Bohemia and Lower Franconia, and also with Modern buildings, of which there are many unexpected pearls to be found in Rome. All this is comprehensible only if it is presented historically, i. e. in chronological sequence, and so the guide has not been arranged topographically as usual but chronologically.This means that one is not led in random sequence from a Baroque building to an ancient or a modern one, but the historical development is followed successively. Every epoch is preceded by an introduction that identifies its key features. This produces a continuous, lavishly illustrated history of the architecture of Rome -- and thus at the same time of the whole of the West. Practical handling is guaranteed by an alphabetical index and detailed maps, whose information does not just immediately illustrate the historical picture, but also makes it possible to choose a personal route through history.

Contexts for Assessment and Outcome Evaluation in Librarianship

Author : Anne Woodsworth
Publisher : Emerald Group Publishing
ISBN 13 : 1781900612
Total Pages : 201 pages
Book Rating : 4.7/5 (819 download)

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Book Synopsis Contexts for Assessment and Outcome Evaluation in Librarianship by : Anne Woodsworth

Download or read book Contexts for Assessment and Outcome Evaluation in Librarianship written by Anne Woodsworth and published by Emerald Group Publishing. This book was released on 2012-09-05 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This themed volume focuses not on the how of undertaking assessment and outcome evaluations, but rather on their successes and failures in various contexts in which these tools have been and will be used.

Leveraging Library Resources in a World of Fiscal Restraint and Institutional Change

Author : Kevin B. Gunn
Publisher : Routledge
ISBN 13 : 1135716153
Total Pages : 184 pages
Book Rating : 4.1/5 (357 download)

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Book Synopsis Leveraging Library Resources in a World of Fiscal Restraint and Institutional Change by : Kevin B. Gunn

Download or read book Leveraging Library Resources in a World of Fiscal Restraint and Institutional Change written by Kevin B. Gunn and published by Routledge. This book was released on 2013-09-13 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given the continuing cataclysmic shift in the economic landscape in the last few years, librarians have been forced to reevaluate not only the traditional services that they offer but also their continued existence and relevance to their academic institutions. Given the ‘new normal’ of tighter constraint on personnel and materials budgets, librarians now are compelled to find new ways of offering services and forging new relationships with departments and programs outside the traditional library setting. This volume highlights a number of projects being implemented in academic libraries including: rethinking the entire concept of a library, redefining physical space for new collaborative uses, adapting entrepreneurial techniques to acquire funding, creating new research tools and improving services, forging new consortial partnerships, allying more closely the mission of the library with that of the institution, and adapting public library programs to academic libraries. By re-examining the purpose of an academic library under continuing financial duress, librarians can ensure that their libraries will continue to have relevance to higher education. This book was published as a special issue of College & Undergraduate Libraries.

Mistakes in Academic Library Management

Author : Jack E. Fritts Jr.
Publisher : Scarecrow Press
ISBN 13 : 0810867451
Total Pages : 141 pages
Book Rating : 4.8/5 (18 download)

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Book Synopsis Mistakes in Academic Library Management by : Jack E. Fritts Jr.

Download or read book Mistakes in Academic Library Management written by Jack E. Fritts Jr. and published by Scarecrow Press. This book was released on 2009-09-02 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mistakes in Academic Library Management: Grievous Errors and How to Avoid Them addresses the most common library management issues, examining mistakes that anyone in a library management position could make, coupled with suggestions for how the issue could be better handled or avoided. The result is the recognition and formation of tools to aid developing managers in identifying potential pitfalls. Jack E. Fritts Jr. addresses a range of management issues, including campus politics, communication, information technology, staff, and planning. There is also a chapter that addresses library management from the perspective of a chief academic officer. All those in library management positions, or who aspire to library management positions, will profit from the discussions of common but potentially severe mistakes in library management presented in this book.

Informing Innovation

Author : Char Booth
Publisher : Assoc of Cllge & Rsrch Libr
ISBN 13 : 0838985262
Total Pages : 147 pages
Book Rating : 4.8/5 (389 download)

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Book Synopsis Informing Innovation by : Char Booth

Download or read book Informing Innovation written by Char Booth and published by Assoc of Cllge & Rsrch Libr. This book was released on 2009 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Best Practices in Quantitative Methods

Author : Jason W. Osborne
Publisher : SAGE
ISBN 13 : 1412940656
Total Pages : 609 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Best Practices in Quantitative Methods by : Jason W. Osborne

Download or read book Best Practices in Quantitative Methods written by Jason W. Osborne and published by SAGE. This book was released on 2008 with total page 609 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contributors to Best Practices in Quantitative Methods envision quantitative methods in the 21st century, identify the best practices, and, where possible, demonstrate the superiority of their recommendations empirically. Editor Jason W. Osborne designed this book with the goal of providing readers with the most effective, evidence-based, modern quantitative methods and quantitative data analysis across the social and behavioral sciences. The text is divided into five main sections covering select best practices in Measurement, Research Design, Basics of Data Analysis, Quantitative Methods, and Advanced Quantitative Methods. Each chapter contains a current and expansive review of the literature, a case for best practices in terms of method, outcomes, inferences, etc., and broad-ranging examples along with any empirical evidence to show why certain techniques are better. Key Features: Describes important implicit knowledge to readers: The chapters in this volume explain the important details of seemingly mundane aspects of quantitative research, making them accessible to readers and demonstrating why it is important to pay attention to these details. Compares and contrasts analytic techniques: The book examines instances where there are multiple options for doing things, and make recommendations as to what is the "best" choice—or choices, as what is best often depends on the circumstances. Offers new procedures to update and explicate traditional techniques: The featured scholars present and explain new options for data analysis, discussing the advantages and disadvantages of the new procedures in depth, describing how to perform them, and demonstrating their use. Intended Audience: Representing the vanguard of research methods for the 21st century, this book is an invaluable resource for graduate students and researchers who want a comprehensive, authoritative resource for practical and sound advice from leading experts in quantitative methods.

Putting Library Assessment Data to Work

Author : Selena Killick
Publisher : Facet Publishing
ISBN 13 : 1783302208
Total Pages : 192 pages
Book Rating : 4.7/5 (833 download)

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Book Synopsis Putting Library Assessment Data to Work by : Selena Killick

Download or read book Putting Library Assessment Data to Work written by Selena Killick and published by Facet Publishing. This book was released on 2019-07-16 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services. Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can be used to improve an academic Library. The book takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include practical case studies to illustrate how the methodologies have successfully been applied. - The book includes coverage of: - The theoretical framework for assessment, its purpose and the tools and techniques used - Institutional, national and international student surveys and how they can be used to improve library service - The history and development of standardised library surveys (eg LibQUAL+®), how they have been used and their impact - The benefits of In house library surveys and case studies of where they gave been used - Library statistics, including standardised statistics sets and key performance indicators - Qualitative feedback in the library - Emerging techniques including UX - Taking a holistic approach to library assessment through advocacy and strategic planning This book will be essential reading for library and information service managers, administrators, assessment practitioners, educators and policy shapers. It will also be useful for students and researchers interested in library assessment.

Evaluation of Digital Libraries

Author : Giannis Tsakonas
Publisher : Elsevier
ISBN 13 : 1780630131
Total Pages : 301 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Evaluation of Digital Libraries by : Giannis Tsakonas

Download or read book Evaluation of Digital Libraries written by Giannis Tsakonas and published by Elsevier. This book was released on 2009-07-20 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Evaluation of Digital Libraries summarizes research and practice on both sides of the Atlantic and aims to answer the potential questions that both the theoretical and practical areas of digital library evaluation have posed during recent years. The book systematically presents aspects of participating communities, reasons and aims of evaluation, methodologies and metrics, and application paradigms. - The book deals with practical and theoretical issues on digital libraries development and evaluation - It will be multi-disciplinary due to its nature incorporating views and perspectives of various contributing fields - Distinguished digital library researchers and practitioners present systematically methods, techniques and practices. The list of contributors include Maristella Agosti, David Bainbridge, Ann Blandford, Colleen Cook, Nicola Ferro, Brinley Franklin, Manolis Garoufallou, Sarah Giersch, Richard Hartley, Judy Jeng, Michael Khoo, Martha Kyrillidou, Yvonna Lincoln, David McArthur, Maria Monopoli, David Nicholas, Christos Papatheodorou, Terry Plum, Tefko Saracevic, Rania Siatri, Yin Leng Theng, Giannis Tsakonas and Lee Zia

Real-Life Marketing and Promotion Strategies in College Libraries

Author : Barbara W Petruzzelli
Publisher : Routledge
ISBN 13 : 1136444319
Total Pages : 206 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Real-Life Marketing and Promotion Strategies in College Libraries by : Barbara W Petruzzelli

Download or read book Real-Life Marketing and Promotion Strategies in College Libraries written by Barbara W Petruzzelli and published by Routledge. This book was released on 2012-11-12 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical advice on how to promote your library and how to better understand and serve library users Real-Life Marketing and Promotion Strategies in College Libraries is a “how-to” guide to marketing and promotional activities that will raise your library’s visibility in the face of increased competition from other information providers. Academic librarians draw on their own experiences with real-life examples of what works (and what doesn’t) when developing, implementing, and evaluating on-campus marketing initiatives. You’ll learn how to use surveys, focus groups, advertising, target audiences, community outreach, and public relations to learn more about the needs of your library’s users, how to make improvements to meet those needs, and how to communicate those improvements to students and faculty. Academic librarians just getting started or well into their careers will benefit from the book’s practical approach to using marketing and promotional techniques that are effective and affordable. Each article of Real-Life Marketing and Promotion Strategies in College Libraries includes tables, figures, and appendices that provide tangible examples of marketing and promotional activities that really work. The book also includes a bibliography of effective marketing resources that’s kept up-to-date through an accompanying Web site. Real-Life Marketing and Promotion Strategies in College Libraries shows you how to: incorporate the results of LibQUAL+ and student focus groups into your short- and long-range planning use posters, displays, brochures, newspaper ads, and giveaways in your public relations campaigns get the word out to the community about your library and its services use the right media to match your message with your audience increase awareness of your library’s virtual reference services use postcards to promote your services collaborate with students to develop an advertising campaign implement a marketing action plan stage large-scale special events and programs and a whole lot more! Real-Life Marketing and Promotion Strategies in College Libraries is an essential professional resource for practicing academic librarians and library directors at colleges and universities.

Library Statistics for the Twenty-First Century World

Author : Michael Heaney
Publisher : Walter de Gruyter
ISBN 13 : 3598441673
Total Pages : 302 pages
Book Rating : 4.5/5 (984 download)

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Book Synopsis Library Statistics for the Twenty-First Century World by : Michael Heaney

Download or read book Library Statistics for the Twenty-First Century World written by Michael Heaney and published by Walter de Gruyter. This book was released on 2009-05-08 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: An international collaboration between IFLA, the UNESCO Institute of Statistics and the International Organization for Standardization (ISO) has developed standards for new library indicators for the twenty-first century. The existing international library statistics were developed nearly 40 years ago. This book presents the first results using the new statistics, and look forward to the next steps. It also contains other initiatives and developments in the fields of library statistics, benchmarking and indicators.

Advances in Library Administration and Organization

Author : Delmus E. Williams
Publisher : Emerald Group Publishing
ISBN 13 : 1781903131
Total Pages : 305 pages
Book Rating : 4.7/5 (819 download)

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Book Synopsis Advances in Library Administration and Organization by : Delmus E. Williams

Download or read book Advances in Library Administration and Organization written by Delmus E. Williams and published by Emerald Group Publishing. This book was released on 2012-12-05 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book will examine the challenges that working administrators face and discusses how to enable them to look more closely at their operations and to reconsider how to develop people and the organizations in which they work. As in previous volumes of Advances in Library Administration and Organization, the studies outlined in the chapters of Vo

Libraries for Users

Author : Luisa Alvite
Publisher : Elsevier
ISBN 13 : 1780630514
Total Pages : 219 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Libraries for Users by : Luisa Alvite

Download or read book Libraries for Users written by Luisa Alvite and published by Elsevier. This book was released on 2010-12-10 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews the quality and evolution of academic library services. It revises service trends offered by academic libraries and the challenge of enhancing traditional ones such as: catalogues, repositories and digital collections, learning resources centres, virtual reference services, information literacy and 2.0 tools. - Studies the role of the university library in the new educational environment of higher education - Rethinks libraries in academic context - Redefines roles for academic libraries

Evaluating the Twenty-First Century Library

Author : Donald L. DeWitt
Publisher : Routledge
ISBN 13 : 1317951778
Total Pages : 122 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Evaluating the Twenty-First Century Library by : Donald L. DeWitt

Download or read book Evaluating the Twenty-First Century Library written by Donald L. DeWitt and published by Routledge. This book was released on 2013-10-31 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the ARL’s initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL’s bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries’ “new measures” initiative developed, plus insightful reports on the details of the SERVQUAL, LibQUAL+, and E-metrics projects. Handy flow charts and tables make the information easily accessible and understandable. From the editor: “The profound changes in library management and collection development brought about by digital technology in the closing decade of the twentieth century have changed the way we think about libraries. If we were to ask librarians who have been in the profession for more than a decade how they evaluated a library, we probably would hear statistics about the number of volumes held and added annually, the number of serial subscriptions, how much money a library has to spend, and how many professionals are on staff. These are the traditional criteria by which libraries have been judged throughout much of the twentieth century. Newer librarians, however, especially those who entered the profession in the late 1980s and 1990s, use a different yardstick and frequently recite different statistics that include terms such as user satisfaction, spending on electronic resources and services, document delivery services, numbers of databases and electronic journals available, and services provided to distance learners.” In Evaluating the Twenty-First Century Library, you’ll find valuable information on: current performance measures for academic libraries the continuing search for accurate new performance measures the uses of learning outcomes assessment SERVQUAL, LibQUAL+, and the ARL LibQUAL+ Pilot Project the results of the 2000 Symposium on Measuring Library Service Quality the uses of E-metrics in assessing the academic networked environment and accurately measuring use, users, services, resources, and other factors an insightful discussion of the rise in spending on electronic information by research libraries

Library Science and Administration: Concepts, Methodologies, Tools, and Applications

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1522539158
Total Pages : 1771 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Library Science and Administration: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources

Download or read book Library Science and Administration: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2017-11-30 with total page 1771 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective administration of libraries is a crucial part of delivering library services to the public. To develop and implement best practices, librarians must be aware and informed of the recent advances in library administration. Library Science and Administration: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest scholarly material on trends, techniques, and management of libraries and examines the benefits and challenges of library administration. Highlighting a range of pertinent topics such as digital libraries, information sciences, and academic libraries, this multi-volume book is ideally designed for academicians, researchers, practitioners, and librarians seeking current research on library science and administration.

Centers for Learning

Author : James K. Elmborg
Publisher : Assoc of Cllge & Rsrch Libr
ISBN 13 : 0838983359
Total Pages : 324 pages
Book Rating : 4.8/5 (389 download)

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Book Synopsis Centers for Learning by : James K. Elmborg

Download or read book Centers for Learning written by James K. Elmborg and published by Assoc of Cllge & Rsrch Libr. This book was released on 2005 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection examines the potential inherent in partnerships between libraries and writing centers and suggests that such partnerships might respond more effectively to student needs than separate efforts. The essays consist primarily of case studies of collaborations in institutions throughout the US. The concluding chapter reflects on the impl

Library Statistics for the Twenty-first Century World

Author : Michael Heaney
Publisher : Walter de Gruyter
ISBN 13 : 359822043X
Total Pages : 303 pages
Book Rating : 4.5/5 (982 download)

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Book Synopsis Library Statistics for the Twenty-first Century World by : Michael Heaney

Download or read book Library Statistics for the Twenty-first Century World written by Michael Heaney and published by Walter de Gruyter. This book was released on 2009 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Federation of Library Associations began a global statistics project in relation to worldwide libraries in 2006. The results are reported here from all over the world and there are several papers specifically on public libraries and university libraries.