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Lean Six Sigma For Service Chapter 8 Phase 3 Mobilization
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Book Synopsis Lean Six Sigma for Service, Chapter 8 - Phase 3: Mobilization by : Michael George
Download or read book Lean Six Sigma for Service, Chapter 8 - Phase 3: Mobilization written by Michael George and published by McGraw Hill Professional. This book was released on 2003-06-24 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.
Book Synopsis Lean Six Sigma for Service by : Michael L. George
Download or read book Lean Six Sigma for Service written by Michael L. George and published by McGraw Hill Professional. This book was released on 2003-07-15 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff
Book Synopsis Lean Six Sigma for Service, Chapter 9 - Phase 4: Performance and Control by : Michael George
Download or read book Lean Six Sigma for Service, Chapter 9 - Phase 4: Performance and Control written by Michael George and published by McGraw Hill Professional. This book was released on 2003-06-24 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.
Book Synopsis Lean Six Sigma for Service, Chapter 7 - Phase 2: Engagement (Creating Pull) by : Michael George
Download or read book Lean Six Sigma for Service, Chapter 7 - Phase 2: Engagement (Creating Pull) written by Michael George and published by McGraw Hill Professional. This book was released on 2003-06-24 with total page 15 pages. Available in PDF, EPUB and Kindle. Book excerpt: This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.
Book Synopsis The Lean Six Sigma Guide to Doing More With Less by : Mark O. George
Download or read book The Lean Six Sigma Guide to Doing More With Less written by Mark O. George and published by John Wiley & Sons. This book was released on 2010-01-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create New Profits in Any Economy In this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach to doing more with less. As a leading expert on Lean Six Sigma and business transformation, with a deep knowledge of its application in countless areas of business, author Mark George can help you use Lean Six Sigma to analyze your operational needs, identify high-impact opportunities, design and rapidly implement solutions, and create a system that will build efficiency and high performance in every area of your business. The Lean Six Sigma Guide to Doing More with Less can help you: Improve operating margins by as much as 20%, ROIC by as much as 10%, and reduce the costs of goods sold by as much as 5% or more Create "cost intelligence" that uncovers root causes allowing cost reductions without jeopardizing customer service levels and quality Use enterprise speed, agility, and flexibility to drive step-change reductions in cost and enable competitive advantage Identify and eliminate the costs of complexity in your business Supercharge your legacy Six Sigma program, improving speed to results, increasing project values, and shortening completion times With case examples from a wide array of industry, encompassing decades of experience implementing Lean Six Sigma in every economic climate, in companies of every size, The Lean Six Sigma Guide to Doing More with Less will give your business an intelligent edge in lean times.
Book Synopsis Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy by : Mahmoud Aljurf
Download or read book Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy written by Mahmoud Aljurf and published by Springer Nature. This book was released on 2021-02-19 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book provides a concise yet comprehensive overview on how to build a quality management program for hematopoietic stem cell transplantation (HSCT) and cellular therapy. The text reviews all the essential steps and elements necessary for establishing a quality management program and achieving accreditation in HSCT and cellular therapy. Specific areas of focus include document development and implementation, audits and validation, performance measurement, writing a quality management plan, the accreditation process, data management, and maintaining a quality management program. Written by experts in the field, Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy: A Practical Guide is a valuable resource for physicians, healthcare professionals, and laboratory staff involved in the creation and maintenance of a state-of-the-art HSCT and cellular therapy program.
Book Synopsis The Six Sigma Revolution by : George Eckes
Download or read book The Six Sigma Revolution written by George Eckes and published by John Wiley & Sons. This book was released on 2002-03-14 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applying this revolutionary management strategy to drive positivechange in an organization Currently exploding onto the American business scene, the Six Sigmamethodology fuels improved effectiveness and efficiency in anorganization; according to General Electric's Jack Welch, it's the"most important initiative [they] have ever undertaken." Written bythe consultant to GE Capital who helped implement Six Sigma at GEand GE's General Manager of e-Commerce, Making Six Sigma Lastoffers businesses the tools they need to make Six Sigma work forthem--and cultivate long-lasting, positive results. Successful SixSigma occurs when the technical and cultural components of changebalance in an organization; this timely, comprehensive book isdevoted to the cultural component of implementing Six Sigma,explaining how to manage it to maintain that balance. The authorsaddress how to create the need for Six Sigma; diagnose the fourtypes of resistance to Six Sigma and how to overcome them; managethe systems and structures; and lead a Six Sigma initiative. Thisbook applies the Six Sigma approach to business operations acrossthe organization--unlike other titles that focus on productdevelopment. Plus, it provides strategies, tactics, and tools toimprove profitability by centering on the relationship betweenproduct defects and product yields, reliability, costs, cycle time,and schedule. George Eckes (Superior, CO) is the founder and principal consultantfor Eckes & Associates. His clients include GE Capital, Pfizer,Westin, Honeywell, and Volvo. Eckes has published numerous paperson the topic of performance improvement and is the author of TheSix Sigma Revolution: How General Electric and Others TurnedProcess into Profits (0-471-38822-X) (Wiley).
Book Synopsis Introduction to Statistical Quality Control by : Douglas C. Montgomery
Download or read book Introduction to Statistical Quality Control written by Douglas C. Montgomery and published by John Wiley & Sons. This book was released on 2019-12-30 with total page 773 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Once solely the domain of engineers, quality control has become a vital business operation used to increase productivity and secure competitive advantage. Introduction to Statistical Quality Control offers a detailed presentation of the modern statistical methods for quality control and improvement. Thorough coverage of statistical process control (SPC) demonstrates the efficacy of statistically-oriented experiments in the context of process characterization, optimization, and acceptance sampling, while examination of the implementation process provides context to real-world applications. Emphasis on Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) provides a strategic problem-solving framework that can be applied across a variety of disciplines.Adopting a balanced approach to traditional and modern methods, this text includes coverage of SQC techniques in both industrial and non-manufacturing settings, providing fundamental knowledge to students of engineering, statistics, business, and management sciences.A strong pedagogical toolset, including multiple practice problems, real-world data sets and examples, provides students with a solid base of conceptual and practical knowledge."--
Book Synopsis The Leadership Challenge by : James M. Kouzes
Download or read book The Leadership Challenge written by James M. Kouzes and published by John Wiley & Sons. This book was released on 2017-03-30 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most trusted source of leadership wisdom, updated to address today's realities The Leadership Challenge is the gold-standard manual for effective leadership, grounded in research and written by the premier authorities in the field. With deep insight into the complex interpersonal dynamics of the workplace, this book positions leadership both as a skill to be learned, and as a relationship that must be nurtured to reach its full potential. This new sixth edition has been revised to address current challenges, and includes more international examples and a laser focus on business issues; you'll learn how extraordinary leaders accomplish extraordinary things, and how to develop your leadership skills and style to deliver quality results every time. Engaging stories delve into the fundamental roles that great leaders fulfill, and simple frameworks provide a primer for those who seek continuous improvement; by internalizing key insights and putting concepts into action, you'll become a more effective, more impactful leader. A good leader gets things done; a great leader aspires, inspires, and achieves more. This book highlights the differences between good and great, and shows you how to bridge the chasm between getting things done and making things happen. Gain deep insight into leadership's critical role in organizational health Navigate the shift toward team-oriented work relationships Motivate and inspire to break through the pervasive new cynicism Leverage the electronic global village to deliver better results Business is evolving at an increasingly rapid rate, and leaders must keep pace with the changes or risk stagnation. People work differently, are motivated differently, and have different expectations today—business as usual is quickly losing its effectiveness. The Leadership Challenge helps you stay current, relevant, and effective in the modern workplace.
Download or read book Lunar Sourcebook written by Grant Heiken and published by CUP Archive. This book was released on 1991-04-26 with total page 796 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only work to date to collect data gathered during the American and Soviet missions in an accessible and complete reference of current scientific and technical information about the Moon.
Book Synopsis Fundamentals of Supply Chain Management by :
Download or read book Fundamentals of Supply Chain Management written by and published by Bookboon. This book was released on with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Operations Management by : Roberta S. Russell
Download or read book Operations Management written by Roberta S. Russell and published by . This book was released on 2009 with total page 776 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real-world perspective.
Book Synopsis At the Dark End of the Street by : Danielle L. McGuire
Download or read book At the Dark End of the Street written by Danielle L. McGuire and published by Vintage. This book was released on 2011-10-04 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the courageous, groundbreaking story of Rosa Parks and Recy Taylor—a story that reinterprets the history of America's civil rights movement in terms of the sexual violence committed against Black women by white men. "An important step to finally facing the terrible legacies of race and gender in this country.” —The Washington Post Rosa Parks was often described as a sweet and reticent elderly woman whose tired feet caused her to defy segregation on Montgomery’s city buses, and whose supposedly solitary, spontaneous act sparked the 1955 bus boycott that gave birth to the civil rights movement. The truth of who Rosa Parks was and what really lay beneath the 1955 boycott is far different from anything previously written. In this groundbreaking and important book, Danielle McGuire writes about the rape in 1944 of a twenty-four-year-old mother and sharecropper, Recy Taylor, who strolled toward home after an evening of singing and praying at the Rock Hill Holiness Church in Abbeville, Alabama. Seven white men, armed with knives and shotguns, ordered the young woman into their green Chevrolet, raped her, and left her for dead. The president of the local NAACP branch office sent his best investigator and organizer—Rosa Parks—to Abbeville. In taking on this case, Parks launched a movement that exposed a ritualized history of sexual assault against Black women and added fire to the growing call for change.
Download or read book New American TQM written by Shōji Shiba and published by Productivity Press. This book was released on 1993-08 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?
Book Synopsis The AMA Handbook of Project Management by : Paul C. Dinsmore
Download or read book The AMA Handbook of Project Management written by Paul C. Dinsmore and published by AMACOM. This book was released on 2014-06-12 with total page 597 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-read for any project management professional or student. Projects are the life blood of any organization. Revised to reflect the latest changes to A Guide to the Project Management Body of Knowledge (PMBOK(R)) and the Project Management Professional Exam(R), the fourth edition of The AMA Handbook of Project Management provides readers with a clear overview of a complex discipline. Covering everything from individual projects to programs and strategic alignment, it addresses: Project initiation and planning Communication and interpersonal skills Scheduling, budgeting and meeting business objectives Managing political and resource issues Implementing a PMO Measuring value and competencies. The book compiles essays and advice from the field's top professionals and features new chapters on stakeholder management, agile project management, program management, project governance, knowledge management, and more. Updated with fresh examples, case studies and solutions to specific project management dilemmas, it remains an essential reference to the critical concepts and theories all project managers must master.
Book Synopsis Four Practical Revolutions in Management by : Alan Graham
Download or read book Four Practical Revolutions in Management written by Alan Graham and published by CRC Press. This book was released on 2001-04-24 with total page 788 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability, authors Shoji Shiba and David Walden significantly revise their classic text on leading management systems -- A New American TQM. This book is a comprehensive approach to business management that goes beyond business operations improvement. The authors demonstrate a program for establishing a sophisticated, state-of-the-art management system that creates unique organizational capabilities. Containing new methodologies and case studies, the book is one of the most extensive in the management field and provides a step-by-step program for implementing leading management techniques. To create a successful management system, the authors argue that companies must be organized around four major areas of practice called the "four revolutions." They are customer focus, continuous improvement, total participation, and societal networking. For each of the areas, the book presents proven methods that enable dynamic implementation strategies. Customer Focus Any effective management system begins with the customer. Companies must learn to integrate a customer's concerns into their own. The book presents how to embrace the "market-in" concept and integrate the other skills in the book into a management strategy that focuses on the customer. Continuous Improvement For a company to be successful in the 21st century, it must continually improve its processes to meet the ever-changing needs of the customer. This book introduces important tools for process discovery, management, and improvement. In the process, it moves beyond "reactive improvement" methods to "proactive improvement" efforts. Total Participation The key to creating a dynamic management system is employee participation. Employees are the ones who work on the issues of quality and customer satisfaction on a daily basis. This book presents skills such as hoshin management, team-building, creating structures for mobilization, and leading change and breakthrough. Societal Networking Besides a company's internal audience, another source of business improvement ideas is societal networking. This is the set of companies, customers, and suppliers associated with any organization, that can learn from the experiences of these groups. To develop these valuable resources into a comprehensive management strategy, the book covers "mutual learning" methods, as well as keys for integrating various management methodologies. This book includes: Hoshin management PDCA (plan, do, check, act) cycle 7-step method of reactive improvement Proactive improvement to develop new products Engaging people in a changing environment Focused strategies for phase-in Leading process improvement The practice of breakthrough Over thirty thorough case studies
Book Synopsis Reinventing Lean by : Gerhard Plenert
Download or read book Reinventing Lean written by Gerhard Plenert and published by Elsevier. This book was released on 2010-07-26 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most books on Supply Chain Management simply focus on how to move materials and key resources throughout an industrial enterprise. Reinventing Lean shows how SCM can be made “Lean, leading to much more reliable, cost-effective and competitive Supply Chain Management (SCM). In this book, the reader will find a collection of management tools that will help to implement Lean principles, and to understand the components of an integrated Supply Chain Management system. Moreover, the book will show that to make Lean SCM effective, both the functional management tools as well as an enterprise-wide cultural readiness are needed in order to lay the groundwork for a World Class Lean Supply Chain. Reinventing Lean will carefully lead engineers and manufacturing managers on how to adopt a cutting-edge Lean Supply Chain strategy. The book will lay out various proven approaches to incorporating Lean and SCM practices, by focusing on the ways in which SCM relates to materials, money, and information movement within the manufacturing environment. And because Reinventing Lean recognizes that a successful Lean SCM system cannot be achieved unless an organization supports team integration and the willingness to adapt to change, it provides not only the technical tools but also methods for changing company cultural factors that can make it all come together for a successful operation. Industrial engineers and plant managers, with strong backgrounds in SCM, will learn how lean management principles can be utilized to make their organizations leaner, more efficient, and more competitive Readers will find out how to lay out various approaches to incorporating Lean and SCM practices Readers can learn how to customize a cutting-edge Lean Supply Chain strategy which will give a distinct advantage over the competition
