Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Law Firm Customer Service Superstars
Download Law Firm Customer Service Superstars full books in PDF, epub, and Kindle. Read online Law Firm Customer Service Superstars ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis Superstar Customer Service by : Rick Conlow
Download or read book Superstar Customer Service written by Rick Conlow and published by Red Wheel/Weiser. This book was released on 2013-11-25 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you worried that your customers are trying to survive tough times by seeking better deals from your competitors? Are you having an even tougher time finding new customers for your product or service? Superstar Customer Service follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas. Customer service may be one of the most demanding and difficult jobs you’ll ever have... but it has the potential to make you a Superstar! Develop your skills, manage yourself, master your ability to address the relationship problems experienced by your company, and you can go anywhere you want to go! Job satisfaction, success, and personal accomplishment are all within your grasp! This book is organized as a month-long journey of improvement and discovery. Each chapter is a daily lesson with a core concept, skill-development idea, and resources to support your practice and application of the lesson. Superstar Customer Service will help you distinguish yourself as someone who can get things done. It may very well help you forge a new pathway in your career that is far beyond anything you previously imagined!
Book Synopsis The Power of a System by : John Fisher
Download or read book The Power of a System written by John Fisher and published by . This book was released on 2014-01-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you had total control overyour hours and weekends? What if you didn't have toanswer to anyone? What if you took control over your future? When you work for someone else, you don't control your future. Your boss decides how much money you make and how many hours you work. For many, the law is just a job that you do to make ends meet and pay the bills. It's time to change that It's not just about work and money. It's about loving what you do and looking forward to coming to work. It's about spending time with your family and living a fun life. It's time you make the rules For the first time, you have in your hands the technical, managerial and entrepreneurial secrets to running a multi-million dollar law firm. Tried and true methods for managing and growing the injury law firm of your dreams is now in your hands--precise methods that, when applied, will slowly but surely grow your law firm into an asset that serves your ideal lifestyle. Who said you have to be a slave to your law practice? IT'S TIME TO BREAK ALL OF THE RULES so you have the one thing that all lawyers should seek: autonomy to live life on your terms. THE POWER OF A SYSTEM Torts, contracts, constitutional law...you got your fill in law school of theoretical concepts that you need to pass the bar exam. But then a funny thing happened, you got out of law school, opened your new law firm and you realized something--no one ever taught you how to run your own law firm in law school. Suddenly, you're on your own with fancy new letterhead, a few clients and not much else. Your dusty law school books aren't much help. It's great to have your book smarts and fancy law degree but how do you pay the bills every Friday when your staff wants their paycheck? You pull your hair out wondering how you got yourself into this mess. This book was written for you. You are not alone. Yes, others have done the same thing before you and believe it or not, there are tried and proven recipes for success. Instead of fumbling around like the other lawyers in your town and just waiting for your phone to ring with your next case, you study the recipe and principles for a big-time injury law firm and little by little you begin implementing systems into your new law firm. You have in your hands tried and proven systems for the injury law firm of your dreams. It's not just the technical aspects of running your own law firm, but the managerial and entrepreneurial principles that you must have to keep a constant stream of new cases and clients coming down the pipe. And no, these are not law school theoretical concepts but the technical, managerial and entrepreneurial "how to" steps that have been tried and tested over years of trial and error. You won't find a book like this in your law school library...or anywhere else. Law school's out--no more time for theoretical concepts--it's time to get bills paid, move cases to trial, start making money and begin living life on your terms. All royalties from the sale of this book are donated to Doc to Dock, Inc., an amazing nonprofit organization based in New York that collects unused and unwanted medical supplies from around the country and ships them to hospitals and clinics in impoverished Third World nations in Africa and Haiti. Every day tons of unused medical supplies and equipment are incinerated or tossed into landfills in the U.S. Rather than letting the unused medical supplies go to waste, Doc to Dock, Inc. collects the donated medical supplies consisting of basic medical devices such as catheters and ultrasound machines, and transports them to developing countries where they are needed the most. Doc to Dock, Inc. has provided shipments to 18 different countries in the poorest regions of sub-Saharan Africa and has made a huge difference in preventing very curable and basic illnesses that are often life-threatening in Africa due to their lack of medical supplies.
Book Synopsis Success Secrets of the Social Media Marketing Superstars by : Mitch Meyerson
Download or read book Success Secrets of the Social Media Marketing Superstars written by Mitch Meyerson and published by Entrepreneur Press. This book was released on 2010-08-01 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Online marketing expert Mitch Meyerson presents you with an unmatched advantage into the world of social media – the priceless secrets, strategies, tactics and insights of more than 20 of today’s social media elite. Handpicked to cover almost every aspect of social media marketing, Meyerson and this distinguished team of experts open their playbooks and teach you how to create effective social media campaigns to cut through the clutter, reach out to millions and grow your business. Features: • Proven tips and tactics from 20+ top social media marketers • The biggest mistakes businesses make with social media and how to fix them • Actionable plans for all areas including social networks, blogs, web TV and mobile marketing • Real-world case studies, best practices and proven techniques from the experts • Detailed list of resources
Book Synopsis Be a Network Marketing Superstar by : Mary Christensen
Download or read book Be a Network Marketing Superstar written by Mary Christensen and published by AMACOM. This book was released on 2007-05-23 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Be a Network Marketing Superstar provides a proven 26-step program designed to help business leaders quickly become stars in this fast-growing and profitable industry. As far as career opportunities go, network marketing is hard to beat. It costs almost nothing to start, allows for flexible hours, and paves the way for financial independence. Network marketing -- also known as direct selling and multi-level marketing -- has turned millions of people into successful business owners. To truly reach their earning potential, network marketers need the right tools. This powerful training manual shows you how to: master the six core skills of successful network marketing sharpen their salesmanship become more persuasive build relationships overcome roadblocks radiate positive energy find and attract quality people be powerful coaches and mentors With equal parts advice and inspiration, as well as helpful worksheets and exercises, Be a Network Marketing Superstar gives network marketers the know-how and confidence they need to join the ranks of the top moneymakers.
Book Synopsis How to Be a Sales Superstar by : Mark Tewart
Download or read book How to Be a Sales Superstar written by Mark Tewart and published by John Wiley & Sons. This book was released on 2008-10-20 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making the sale is tougher than. That's why sales professionals and business owners who want to be the best need more than just smooth talk to make it in the sales business. Selling is a job that requires an updated toolkit for real, lasting success. This practical guide teaches you all the specialized skills you need to be a sales superstar. You'll learn how to better understand prospects, master the skills to draw in new customers, and discover the secret to closing any deal.
Download or read book Lawyers at Work written by Clare Cosslett and published by Apress. This book was released on 2012-12-03 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: "With probing questions and articulate answers, Cosslett and her subjects shed light on the challenges of legal practice in the current legal market." BLS Law Notes, 11.16.12 Lawyers at Work reveals what it means and what it takes to be a satisfied, sane, and successful lawyer in today’s tough legal marketplace. Through incisive in-depth interviews, a top legal headhunter gives the 3rd degree to 15 successful lawyers who run the gamut of the legal profession. Practice areas represented in these profiles range from employment discrimination to corporate defense, from federal white collar prosecution to the legal structuring of complex derivative instruments, from antitrust in DC to trusts & estates in Florida, from divorce in New York to international mergers in Paris, from intellectual property in Silicon Valley to creeping expropriation in India, and from entertainment law in Hollywood to welfare rights in the Bronx. Law firm sizes range from one of the biggest in the world with over two thousand lawyers to a one-lawyer general practice. Career levels range from biglaw partners and courtroom superstars to mid-level associates and ex-lawyers. Though many of the interviewees in Lawyers at Work are generic adversaries, the interviewer brings out commonalities in their ways of working, methods of reasoning, and sources of personal motivation. Readers hear from the practitioner’s own unbuttoned lips about their career formation, daily work grind, victories and setbacks, guiding principles, professional rewards, and practical advice for aspiring lawyers.
Download or read book Firing at Will written by Jay Shepherd and published by Apress. This book was released on 2012-01-19 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Firing at Will shows managers and employers how to do the most difficult part of their jobs: firing employees. Written by a leading employment lawyer in a refreshingly unlawyerly style, this guide takes the reader through the always-risky process of letting an employee go. Many employers and managers are afraid to pull the trigger when the employment relationship has broken down, and will postpone the decision by using progressive discipline and performance-improvement plans. However, an employer must be able to unload employees who threaten to undermine the company and its prospects, regardless of the risks involved in a termination. This book explains how to do it, how not to do it, and how to minimize the danger of an expensive employee lawsuit. No one said being an employer or a manager was easy. Fortunately, knowing how to fire employees will make your job much, much easier in the long run and save you heartache. Firing at Will teaches you what you need to know, without any legalese or boring recitations of statutes and case law. This book is filled with plain-English common sense, based on Jay Shepherd's 17 years of protecting employers in court. The style is conversational and often irreverent, but the lessons and tips are battle-tested. If you want to be a successful manager or employer—and sleep easier—you need to know how to fire at will. Gives employers and managers real-world advice on how to fire employees Teaches how to keep your company—and yourself—out of expensive employee lawsuits Guides you toward building a workplace where you'll need to fire fewer employees
Book Synopsis Superstar Leadership by : Rick Conlow
Download or read book Superstar Leadership written by Rick Conlow and published by Red Wheel/Weiser. This book was released on 2013-04-22 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover and implement “the most important, proven leadership principles and ideas” in just thirty-one days with this step-by-step manual (Ken Hicks, CEO/Chairman, Footlocker, Inc.). It is the rare excellent boss who can achieve great results by earning their staff’s loyalty and inspiring exemplary performance. Now you can learn the secrets of these Superstar leaders—and become one of them. Superstar Leadership examines the key habits of the best and worst bosses, identifying nine key performance drivers that are proven to increase and sustain results. Do you want to earn more money for your company? Electrify your department? Increase customer loyalty, sales, and productivity while simultaneously decreasing turnover, improving innovation, and having fun? With evaluations and activities designed to help you hones your leadership skills, you can achieve all of this. Superstar Leadership will teach you: Why fifty percent of managers fail, and how to avoid being one of them Seven keys to employee motivation The high-performance formula that will catapult your career success The nine strategies of a Superstar leader How to create a high-performing team and exceed your goals And much more!
Book Synopsis Why Lawyers Should Eat Bananas by : Simon Tupman
Download or read book Why Lawyers Should Eat Bananas written by Simon Tupman and published by . This book was released on 2000 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this ... book, [the author] offers 101 practical ideas to help you become a superstar lawyer with a life. In this book, you will discover: how to stay on top in the legal profession of the 21st century; how to work smarter, not harder; how to attract new business; how to bring out the best in your team and free up your time; how to promote yourself professionally; [and] ways to keep happy and healthy. -Back cover.
Book Synopsis The Superstar Impact by : Allen Smith, W
Download or read book The Superstar Impact written by Allen Smith, W and published by Lulu.com. This book was released on 2008-01-01 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you liked "7 Habits of Highly Effective People", "The Fred Factor", or "Who Moved My Cheese", you will love The Superstar Impact! (SI) picks up where the others leave off, providing actual, tactical frameworks and strategies you can apply to bring change to yourself and your organization! Get it! From author Allen T. Smith BSIA Ed., MSIS, MBA, Six Sigma, www.ATSBusiness.com.Allen uses the true account of his love encounter with a real life superstar just before she received her first break as the basis for his personal success process, Superstar Impact. The Superstar Impact is a dynamic self help process for personal goal attainment and professional self improvement. His ex has it! Allen has it now! Oprah may be the best example of it! Can you obtain it? Yes!, you can develop the Superstar Impact! Plus, don't miss the bonus chapter, 102 Keys, Tasks & Commentaries for Personal Success!
Book Synopsis Customer Service Essentials by : Robert E. Hinson
Download or read book Customer Service Essentials written by Robert E. Hinson and published by IAP. This book was released on 2019-08-01 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters. Praise for Customer Service Essentials: Lessons for Africa and Beyond "This book captures service excellence by detailing out in a most explicit manner essential services dynamics of Responsiveness, Accessibility, Tangibles, Empathy and Reliability. I highly recommend it!" Esi Elliot Assistant Professor, Marketing Suffolk University, Boston, MA "I am very impressed with this book and excited to see the topics being discussed in the Chapters are geared toward quality customer service in Africa. All the chapters are superbly written, relevant to the African context and above all, the authors cover incredibly interesting topics and support them with pertinent cases. Bringing together such fine minds in the field, this book is useful and a must for anyone serious about customer service, service branding and the need to respect the customer." Charles Blankson Professor of Marketing College of Business University of North Texas "Hinson and colleagues have skillfully put together a useful collection of new perspectives on modern customer service essentials with an African and global perspective. This is a highly recommended text for students and practitioners." Ellis L.C. Osabutey Reader Roehampton University Business School United Kingdom
Download or read book Plutocrats written by Chrystia Freeland and published by Penguin. This book was released on 2012-10-11 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Financial Times Best Book of the Year Shortlisted for the Lionel Gelber Prize There has always been some gap between rich and poor in this country, but recently what it means to be rich has changed dramatically. Forget the 1 percent—Plutocrats proves that it is the wealthiest 0.1 percent who are outpacing the rest of us at breakneck speed. Most of these new fortunes are not inherited, amassed instead by perceptive businesspeople who see themselves as deserving victors in a cutthroat international competition. With empathy and intelligence, Plutocrats reveals the consequences of concentrating the world’s wealth into fewer and fewer hands. Propelled by fascinating original interviews with the plutocrats themselves, Plutocrats is a tour de force of social and economic history, the definitive examination of inequality in our time.
Book Synopsis The Superstar Syndrome by : Myra S White
Download or read book The Superstar Syndrome written by Myra S White and published by Random House India. This book was released on 2013-08-22 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hidden in each of us is a superstar waiting to come to life. Often we struggle to find this, not because we lack talent, desire, or ability, but because we don’t know the right steps to take. Frequently, we surrender to a sea of negative emotions and self-doubts right at the very beginning, or give up after a few setbacks. Dr Myra S. White and Sanjay Jha provide a comprehensive nine-step roadmap to help you succeed in the workplace and other areas of your lives. The Superstar Syndrome is the ultimate success bible based on the lives of over 80 well-known people, like N.R. Narayana Murthy, M.S. Dhoni, Steve Jobs, Jack Welch, Warren Buffet, and Ratan Tata who transformed themselves from ordinary people into exceptional achievers. It covers all aspects of what you need to know and do to successfully make the journey to superstardom—how to identify and manage your special talents, build power, influence, and deliver A-level performances—and illustrates each step with examples from the lives of the well-known superstars that were studied. It makes you believe that the finish line is not just within your reach, but opens up dreams and possibilities beyond.
Download or read book Crafty Superstar written by Grace Dobush and published by Penguin. This book was released on 2009-11-13 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sell Out! If the church-basement sale isn't quite your scene, Crafty Superstar is your go-to resource for selling your crafty goods part-time. Packed with ideas for setting up and selling out, the book includes loads of advice from experts like Faythe Levine, Jenny Harada and Jenny Hart. Want to make some dough but don't know where to start? Inside find out how to: • Discover your expectations and motivations • Set up shop and get paid • Join an indie craft show • Get some press • Package goods and customer service • Balance life and crafts Plus, get business forms, lists of resources and a directory of indie craft shows so you can be on your way to becoming a Crafty Superstar!
Download or read book Billboard written by and published by . This book was released on 1971-06-26 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: In its 114th year, Billboard remains the world's premier weekly music publication and a diverse digital, events, brand, content and data licensing platform. Billboard publishes the most trusted charts and offers unrivaled reporting about the latest music, video, gaming, media, digital and mobile entertainment issues and trends.
Download or read book Superstar Sales written by Rick Conlow and published by Red Wheel/Weiser. This book was released on 2013-05-20 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to be more successful? Achieve record breaking sales? Make more money right now? Are you committed to learning more about your customers and improving your skills and approach to helping them? Salespeople are some of the least trusted professionals of any career. That’s an opportunity for you! By using this book as your guide, you can substantially differentiate yourself from your competition. This 31-day book teaches the skills and habits of sales stars in bite-sized chunks you can learn and apply today. It challenges conventional sales thinking and leads you to a path of greatness. Superstar Saleswill teach you: A five-step selling model that focuses on the customer’s needs but also helps you win An evaluation process to determine if you are among the best or the rest How to capture and keep more business in a challenging market How to deal with objections using the LEAD Model that lessens the stress for both you and your customers The 10 competencies of a superstar leader How to become a high-performing sales star and exceed your goals And much more!
Download or read book New York State Bar Journal written by and published by . This book was released on 1979 with total page 828 pages. Available in PDF, EPUB and Kindle. Book excerpt:
