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Book Synopsis Successful IT Outsourcing by : Elizabeth Sparrow
Download or read book Successful IT Outsourcing written by Elizabeth Sparrow and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.
Book Synopsis Managing the Risks of IT Outsourcing by : Ian Tho
Download or read book Managing the Risks of IT Outsourcing written by Ian Tho and published by Routledge. This book was released on 2005 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of 'human factors' as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier
Book Synopsis Managing Information Technology Outsourcing by : Erik Beulen
Download or read book Managing Information Technology Outsourcing written by Erik Beulen and published by Routledge. This book was released on 2021-11-14 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
Book Synopsis Ethics in IT Outsourcing by : Tandy Gold
Download or read book Ethics in IT Outsourcing written by Tandy Gold and published by CRC Press. This book was released on 2016-04-19 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: In IT divisions and organizations, the need to execute in a competitive and complex technical environment while demonstrating personal integrity can be a significant personal and organizational challenge. Supplying concrete guidelines for those at an ethical crossroads, Ethics in IT Outsourcing explores the complex challenges of aligning IT outsour
Book Synopsis IT Outsourcing - An introduction by : Guus Delen
Download or read book IT Outsourcing - An introduction written by Guus Delen and published by Van Haren. This book was released on 2020-06-11 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: This book is available in several languages: Dutch, English. The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At fi rst, the main reason was cost reduction, but today s organizations have to do offshoreoutsourcing for other reasons as well. However outsourcing is no simple task and practical guidance based on extensive experience can be hard to find. A number of companies have invested heavily in continually refining their outsourcing skills to achieve best practice. This book takes their valuable experience and expertise and now makes it available to a much larger audience. What s more, this Best Practice is so important that it has been developed into courseware and training dedicated to those who need to make outsourcing work. The PON (Platform Outsourcing Netherlands) provides courses on the Basics of Sourcing for their members, and this book represents the most important aspects of these. The course trainers are all experts from organizations connected to PON and their detailed course notes and skills have all contributed to this unique title. This ground-breaking text is also suitable as a manual for college students in their third year,specially students in Informatics, Management Science, Law and Human Resource Management. A passing knowledge of ITIL and/or ISO/IEC 20000 is helpful to readers.
Book Synopsis Managing IT Outsourcing by : Erik Beulen
Download or read book Managing IT Outsourcing written by Erik Beulen and published by Routledge. This book was released on 2006-09-27 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business landscape is changing. Outsourcing is now a growing phenomenon in which specific functions are subcontracted to specialist companies, often elsewhere in the world. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organizational problems. Deciding whether to keep IT in-house or to whether outsource it is a key management responsibility. Once a decision for outsourcing has been made, relationships with external provider(s) have to be established and managed. This book combines both research and practical examples to explore how this can be done successfully. Uniquely, the book provides a governance model for such partnerships, exploring the risks and responsibilities involved for both parties. Drawing on the theories of interfirm networks and the boundaries of the firm, here, it provides an accessible and cutting-edge perspective. Incorporating industry examples from a global network of companies (including four case specific chapters), this book investigates partnerships in industrial sectors and IT functions. An invaluable resource for those involved in IT and new technology management as well as strategic business management and planning, this book presents all the necessary theory with an indispensable practical perspective.
Book Synopsis Managing IT Outsourcing Performance by : Solli-Sther, Hans
Download or read book Managing IT Outsourcing Performance written by Solli-Sther, Hans and published by IGI Global. This book was released on 2009-09-30 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
Book Synopsis IT Outsourcing Governance by : Stefanie Leimeister
Download or read book IT Outsourcing Governance written by Stefanie Leimeister and published by Springer Science & Business Media. This book was released on 2010-11-18 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stefanie Leimeister examines different types of IT outsourcing relationships and their characteristics depending on the outsourcing clients’ underlying expectations. The author derives actionable advice for applicable strategies and an effective allocation of resources for an outsourcing venture.
Book Synopsis Intelligent IT Outsourcing by : Leslie Willcocks
Download or read book Intelligent IT Outsourcing written by Leslie Willcocks and published by Routledge. This book was released on 2013-05-13 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these. IT and outsourcing continue to be problematic, not least because fundamental learning about this subject fails to be applied systematically, and because IT is inherently difficult to manage. The economics are not obvious and emerging technologies have to be addressed, therefore IT goes to the heart of many enterprises and interfaces with multiple business units and processes, and there are continuous skills shortages. Unfortunately complexities are not removed in outsourced situations where additional problems come into play, for example the supplier's capabilities, whether the IT is right for an outsourcing solution, and whether the contract is robust but flexible enough to allow for outsourcing to take place. Objectives need to be realistic, and factors such as whether the internal management is mature and capable enough in this field, and the impact of prohibitive switching costs on behaviour once an outsourcing deal has been signed all have to be taken into account. The authors have built up over two decades of research, advisory and practitioner experience that enables them to distil the fundamental challenges in IT and outsourcing and demonstrate how these can be addressed.
Book Synopsis Global IT Outsourcing by : Patrick Loh
Download or read book Global IT Outsourcing written by Patrick Loh and published by Knowledgeworks Consultants. This book was released on 2005 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Global IT Outsourcing by : Sundeep Sahay
Download or read book Global IT Outsourcing written by Sundeep Sahay and published by Cambridge University Press. This book was released on 2003-11-20 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers key insights into how to manage software development across international boundaries. It is based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses. In these case studies, which have typically been compiled over a 3-4 year timespan, the authors analyse the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). These challenges range from the conflicts that managers face when dealing with distance, to the tensions of transferring knowledge across time and space, to issues in trying to establish universal standards in a context of constant change, and the problems of identity that developers and clients experience in having to deal with different organizations and countries. Throughout the book, the authors draw on their extensive research and experience to offer constructive advice on how to manage GSAs more effectively.
Book Synopsis The Outsourcer by : Dinesh C. Sharma
Download or read book The Outsourcer written by Dinesh C. Sharma and published by MIT Press. This book was released on 2015-03-06 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: A history of how India became a major player in the global technology industry, mapping technological, economic, and political transformations.
Download or read book Outsourcing America written by Ron Hira and published by AMACOM Div American Mgmt Assn. This book was released on 2008-04-30 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most controversial topics in the news is the outsourcing of American jobs to other countries. Outsourced jobs have extended well beyond the manufacturing sector to include white-collar professionals, particularly in information technology, financial services, and customer service. Outsourcing America reveals just how much outsourcing is taking place, what its impact has been and will continue to be, and what can be done about the loss of jobs. More than an exposé, Outsourcing America shows how offshoring is part of the historical economic shift toward globalism and free trade, and demonstrates its impact on individual lives and communities. In addition, the book now features a new chapter on immigration policies and outsourcing, and advice on how individuals can avoid becoming victims of outsourcing. The authors discuss policies that countries like India and China use to attract U.S. industries, and they offer frank recommendations that business and political leaders must consider in order to confront this crisis—and bring more high-paying jobs back to the U.S.A.
Book Synopsis IT Outsourcing: Concepts, Methodologies, Tools, and Applications by : St.Amant, Kirk
Download or read book IT Outsourcing: Concepts, Methodologies, Tools, and Applications written by St.Amant, Kirk and published by IGI Global. This book was released on 2009-07-31 with total page 2511 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.
Book Synopsis Managing Risk and Security in Outsourcing IT Services by : Frank Siepmann
Download or read book Managing Risk and Security in Outsourcing IT Services written by Frank Siepmann and published by CRC Press. This book was released on 2013-12-09 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: With cloud computing quickly becoming a standard in today's IT environments, many security experts are raising concerns regarding security and privacy in outsourced cloud environments-requiring a change in how we evaluate risk and protect information, processes, and people.Managing Risk and Security in Outsourcing IT Services: Onshore, Offshore and
Book Synopsis Shared Services and Outsourcing: A Contemporary Outlook by : Julia Kotlarsky
Download or read book Shared Services and Outsourcing: A Contemporary Outlook written by Julia Kotlarsky and published by Springer. This book was released on 2016-09-27 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d’Isère, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions. The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically, the book examines outsourcing decisions and management practices, giving specific attention to shared services that have become one of the dominant sourcing models. The topics discussed combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face or should be concerned with. Case studies from various organizations, industries and countries such as UK, Italy, The Netherlands, Canada, Australia and Denmark complete the book.
Book Synopsis Nine Keys to World-Class Business Process Outsourcing by : Mary Lacity
Download or read book Nine Keys to World-Class Business Process Outsourcing written by Mary Lacity and published by Bloomsbury Publishing. This book was released on 2015-04-23 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
