Implementing Itil Change And Release Management

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Publisher : Pearson Education India
ISBN 13 : 9788131729823
Total Pages : 244 pages
Book Rating : 4.7/5 (298 download)

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Book Synopsis Implementing Itil Change And Release Management by : Klosterboer

Download or read book Implementing Itil Change And Release Management written by Klosterboer and published by Pearson Education India. This book was released on 2009-09 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Change Management

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Publisher : Prosci
ISBN 13 : 1930885180
Total Pages : 159 pages
Book Rating : 4.9/5 (38 download)

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Book Synopsis Change Management by : Jeffrey M. Hiatt

Download or read book Change Management written by Jeffrey M. Hiatt and published by Prosci. This book was released on 2003 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change management is the missing piece that takes good ideas and turns them into business success. This book is not only a solid introduction to the discipline of change management, but is the primer to catalyze change leadership and competency in your organization. The responsibility for creating competencies to manage and lead change does not rest solely with HR, but lies within all management, right to the seat of the CEO. This book is a practical look at what it means to manage the people side of change

The Effective Change Manager's Handbook

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Publisher : Kogan Page Publishers
ISBN 13 : 0749473088
Total Pages : 632 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Effective Change Manager's Handbook by : Richard Smith

Download or read book The Effective Change Manager's Handbook written by Richard Smith and published by Kogan Page Publishers. This book was released on 2014-11-03 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management.

Site Reliability Engineering

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Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491951176
Total Pages : 552 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Site Reliability Engineering by : Niall Richard Murphy

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Change Management

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Author :
Publisher : SAGE
ISBN 13 : 9780761964995
Total Pages : 292 pages
Book Rating : 4.9/5 (649 download)

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Book Synopsis Change Management by : Robert A. Paton

Download or read book Change Management written by Robert A. Paton and published by SAGE. This book was released on 2000-05-02 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: `Change Management is a well-structured and well-written book which has wide appeal for undergraduates, postgraduates and practitioners. It provides a comprehensive coverage of the issues related to organizational change and its management. It has a good, coherent structure which starts with a definition of change and a general examination of the antecedent factors, as well as the skills and competencies required of managers in facilitating the change process.... The style and content of the book are of an extremely high quality, indicating the book′s deserved reputation as a core textbook in this area′ - Leadership and Organization Development Journal This new and updated edition of the highly successful MBA and undergraduate text on change management uses current examples with a strategic focus to guide students through the issues and processes associated with managing change. The new edition: - provides a framework for applying different models to different scenarios; - offers proactive approaches to change that relate to business performance; - gives practical, step-by-step means of handling change; - illustrates with up-to-date real-life case studies. Students using Change Management will gain a greater understanding that effective solutions to change problems need to combine technological, organizational and people-oriented strategies. In this sense the book adopts a process-based approach to management. It will also encourage students to familiarize themselves with the different contingencies that affect management and the most effective measures for dealing with them.

The Effective Change Manager

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Author :
Publisher : Vivid Publishing
ISBN 13 : 1925086771
Total Pages : 260 pages
Book Rating : 4.9/5 (25 download)

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Book Synopsis The Effective Change Manager by : The Change Management Institute

Download or read book The Effective Change Manager written by The Change Management Institute and published by Vivid Publishing. This book was released on 2022-04-27 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in the evolving professional discipline of change management. The first edition, 'The Change Management Body of Knowledge (CMBoK©)', drew on the experience of more than six hundred change management professionals in thirty countries. This second edition has grown that base to over 900 contributors and reviewers. 'The Effective Change Manager' describes the underpinning knowledge areas that change managers must know and understand to be effective in their change practice. It also describes the evolution of the change management practice as it starts to mature. The Change Management Institute operates as a global leader in strengthening, connecting and advancing the change management profession. It is committed to assisting members in developing Capability, Credibility and Connections in their pursuit of professional excellence. The Change Management Institute is an independent professional organization that is uniquely positioned to promote and advance the interests of Change Management.

Change Management in Information Services

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Author :
Publisher : Routledge
ISBN 13 : 1317168674
Total Pages : 242 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Change Management in Information Services by : Lyndon Pugh

Download or read book Change Management in Information Services written by Lyndon Pugh and published by Routledge. This book was released on 2016-04-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information services are currently going through what is probably the most significant period of change in their history. At the same time, thinking about organisational change in general management has continued to develop, and many of the emerging ideas, strategies and processes are increasingly relevant to information services. Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated because of the influence of digitisation and technological developments in general, the emergence of what might be called a business culture, changes in skills and knowledge requirements, and changes in user and personnel attitudes. Despite these rapid developments the current literature tends to reflect a preoccupation with technological developments at the expense of consideration for the broader managerial base. This second edition fills the gap in the literature and is fully updated with the inclusion of a number of new chapters and new case studies.

Agile Change Management

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Publisher : Kogan Page Publishers
ISBN 13 : 1398603155
Total Pages : 305 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Agile Change Management by : Melanie Franklin

Download or read book Agile Change Management written by Melanie Franklin and published by Kogan Page Publishers. This book was released on 2021-10-03 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Agile Change Management provides essential tools to build change manager capabilities and ensure change initiatives are embedded effectively throughout the organization. This book is a comprehensive resource for creating a roadmap that is flexible and unique to each organization to manage any type of change initiative. Detailing all the processes, activities and information needed, from creating the right environment for change to completing iterative tasks, it shows how to respond to different needs as they arise, reducing the potential for wasted time and resources. The updated second edition features chapters on behavioural change and decomposition in planning iterations, and new material on prototyping for business needs and virtual leadership. Whether implementing a large-scale transformation or working through projects at micro-level, Agile Change Management provides tools, frameworks and examples necessary to adapt to and manage change effectively.

HBR's 10 Must Reads on Managing People

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Publisher : Harvard Business Press
ISBN 13 : 1422158012
Total Pages : 235 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis HBR's 10 Must Reads on Managing People by : Daniel Goleman

Download or read book HBR's 10 Must Reads on Managing People written by Daniel Goleman and published by Harvard Business Press. This book was released on 2011 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business.

The Hard and Soft Sides of Change Management

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1950496880
Total Pages : 479 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis The Hard and Soft Sides of Change Management by : Kathryn Zukof

Download or read book The Hard and Soft Sides of Change Management written by Kathryn Zukof and published by Association for Talent Development. This book was released on 2021-03-23 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change isn’t going anywhere. Learn how to manage it. We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren’t handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that some workplace change initiatives are stunning successes, rolling out smoothly and more easily embraced. Why do some change initiatives fail while others succeed? How can organizations and employees handle change better? In The Hard and Soft Sides of Change Management, Kathryn Zukof offers practices and approaches to help you and your organization roll out, receive, and manage change effectively. Namely, Zukoff shows that you need to manage the process (or the “hard”) side and the people (or the “soft”) side of change and find the sweet spot between the two. She demonstrates that when you integrate both sides, you and your organization can make change less of a hit-or-miss affair. Successful change management means deploying sound project management techniques that increase the odds of achieving the outcomes of your change initiative. It also means helping employees understand the need and vision for change, so they feel less threatened by it and become excited and energized by what’s ahead. To deliver best results, you need to: Define the change and how to get there—with project charters and plans. Involve the right people in the right ways—from dedicated change teams to affected stakeholders. Build support, understanding, and awareness—with communication, training, and resistance management plans. Assess progress and adjust along the way—through action reviews and steps to tackle thorny issues. Capturing the inherently messy nature of workplace change—from technology implementations, mergers and acquisitions, and business transformations to office relocations and more—this book offers tangible insights to help you and your organization tackle change challenges. Follow the book’s tools and practices to lessen the messy and objectionable parts of change and actively give your change initiatives the best chance for positive outcomes.

Making Sense of Change Management

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 9780749440879
Total Pages : 292 pages
Book Rating : 4.4/5 (48 download)

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Book Synopsis Making Sense of Change Management by : Esther Cameron

Download or read book Making Sense of Change Management written by Esther Cameron and published by Kogan Page Publishers. This book was released on 2004 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for academics and professionals alike, this book is an attempt to make change easier. It is aimed at anyone who wants to understand wy change happens, how it happens and what needs to be done to make change a welcome, rather than a dreaded concept.

Reconsidering Change Management

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Author :
Publisher : Routledge
ISBN 13 : 1317293746
Total Pages : 229 pages
Book Rating : 4.3/5 (172 download)

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Book Synopsis Reconsidering Change Management by : Steven ten Have

Download or read book Reconsidering Change Management written by Steven ten Have and published by Routledge. This book was released on 2016-06-23 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the popularity of organizational change management, the question arises whether its prescriptions and dominant beliefs and practices are based on solid and convergent evidence. Organizational change management entails interventions intended to influence the task-related behavior and associated results of an individual, team, or entire organization. There is a perception that a lot of change initiatives fail and limited understanding about what works and what does not and why. Drawing on the field of psychology and based on primary research, Reconsidering Change Management identifies 18 popular and relevant commonly held assumptions with regard to change management that are then analyzed and compared to the four specific themes laid out in the book (people, leadership, organization, and change process), resulting in their own set of assumptions. Each assumption will have a brief introduction in which its relevance and popularity is explained. By studying the scientific evidence, in particular meta-analytic evidence, the book provides students and academics in the fields of change management, organizational behavior, and business strategy the best available evidence for the acceptance or dropping of certain (change) management assumptions and their accompanying practices. By exploring the topics people, leadership, organization, and process, and the related assumptions, change management is restructured and reframed in a prudent, positive, and practical way.

Beyond Change Management

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Publisher : John Wiley & Sons
ISBN 13 : 0787959227
Total Pages : 269 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Beyond Change Management by : Dean Anderson

Download or read book Beyond Change Management written by Dean Anderson and published by John Wiley & Sons. This book was released on 2002-02-28 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your organization! To truly transform your organization, you must learn to transform your own mindset. Beyond Change Management-the only book specifically about the interaction of leadership style, mindset, and the change process-revolutionizes leaders' approach to transformational change. Shattering the myth that transformation can be managed, this book-part of the Practicing OD Series--offers you new directions and ways of thinking and behaving that are essential for successful change. Its unique approach brings organization development (OD) into the mainstream of leaders' approaches to change, expanding and integrating the fields of OD, leadership, change management, and consciousness. You'll also get: ready-to-use worksheets questionnaires guidelines "Powerful business solutions to the current chaos facing many organizations today. Dean Anderson and Linda Ackerman Anderson get to the heart of change, the human touch, by using timeless techniques and tools." --Ken Blanchard, coauthor, The One Minute Manager and Gung Ho! "The authors combine their keen observations, sharp insights, and open hearts to produce towering works that will stand as lasting contributions to leadership and organization development. . . .[t]hey guide us along a path of personal discovery so that we may have the strength of spirit to risk the creation of more meaningful organizations." --Jim Kouzes, coauthor, The Leadership Challenge and Encouraging the Hear

The Science of Successful Organizational Change

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Publisher : Financial Times/Prentice Hall
ISBN 13 : 9780134000336
Total Pages : 0 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis The Science of Successful Organizational Change by : Paul Gibbons

Download or read book The Science of Successful Organizational Change written by Paul Gibbons and published by Financial Times/Prentice Hall. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Identifies dozens of myths, bad models, and unhelpful metaphors, replacing some with twenty-first century research and revealing gaps where research needs to be done ... Links the origins of theories about change to the history of ideas and suggests that the human sciences will provide real breakthroughs in our understanding of people in the twenty-first century ... Change fundamentally involves changing people's minds, yet the most recent research shows that provision of facts may 'strengthen' resistance ... will help you build influence, improve communication, optimize decision making, and sustain change"--Jacket.

Breakthrough IT Change Management

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Author :
Publisher : Routledge
ISBN 13 : 1136426019
Total Pages : 322 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Breakthrough IT Change Management by : Bennet Lientz

Download or read book Breakthrough IT Change Management written by Bennet Lientz and published by Routledge. This book was released on 2004-02-18 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works. Readers will develop a change management strategy that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion. The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government.

Enterprise Change Management

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749473029
Total Pages : 208 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Enterprise Change Management by : David Miller

Download or read book Enterprise Change Management written by David Miller and published by Kogan Page Publishers. This book was released on 2016-04-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the biggest challenges facing organizations today is the ability to deliver the necessary change to sustain competitive advantage and adapt to economic and market environments. However, the gap between what organizations would like to deliver and their capabilities to do so is getting increasingly wide. Enterprise Change Management provides a practical roadmap for bridging this gap to help organizations build the sustainable capabilities to implement a portfolio of changes. Based on research on change performance from over 300 organizations and 400,000 data points over a 21-year period, Enterprise Change Management will help diagnose the root causes of the organizational change gap, manage demand for change and create the context for successful continuous change in the organization. This book introduces five core capabilities - adaptive leadership; executing single changes effectively; managing the demand for change; hiring resilient people and creating the context for successful change. Frameworks, processes and tools help readers assess change capabilities and then create a strategy to close the change gap and improve performance in their organization.

ADKAR

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Author :
Publisher : Prosci
ISBN 13 : 9781930885509
Total Pages : 164 pages
Book Rating : 4.8/5 (855 download)

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Book Synopsis ADKAR by : Jeff Hiatt

Download or read book ADKAR written by Jeff Hiatt and published by Prosci. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.