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Ip Telephony Unveiled
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Book Synopsis IP Telephony Unveiled by : Kevin Brown
Download or read book IP Telephony Unveiled written by Kevin Brown and published by Cisco Press. This book was released on 2004 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand and develop an IP telephony strategy that saves money and provides new services and network efficiencies. Readers will learn the difference between IP Telephony (IPT) and voice over IP (VoIP) and discover what this difference means in business applications.
Book Synopsis Cisco CallManager Best Practices by : Salvatore Collora
Download or read book Cisco CallManager Best Practices written by Salvatore Collora and published by Pearson Education. This book was released on 2013-03-27 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: Delivers the proven solutions that make a difference in your Cisco IP Telephony deployment Learn dial plan best practices that help you configure features such as intercom, group speed dials, music on hold, extension mobility, and more Understand how to manage and monitor your system proactively for maximum uptime Use dial plan components to reduce your exposure to toll fraud Take advantage of call detail records for call tracing and accounting, as well as troubleshooting Utilize the many Cisco IP Telephony features to enable branch site deployments Discover the best ways to install, upgrade, patch, and back up CallManager Learn how backing up to remote media provides both configuration recovery and failure survivability IP telephony represents the future of telecommunications: a converged data and voice infrastructure boasting greater flexibility and more cost-effective scalability than traditional telephony. Having access to proven best practices, developed in the field by Cisco� IP Telephony experts, helps you ensure a solid, successful deployment. Cisco CallManager Best Practices offers best practice solutions for CallManager and related IP telephony components such as IP phones, gateways, and applications. Written in short, to-the-point sections, this book lets you explore the tips, tricks, and lessons learned that will help you plan, install, configure, back up, restore, upgrade, patch, and secure Cisco CallManager, the core call processing component in a Cisco IP Telephony deployment. You'll also discover the best ways to use services and parameters, directory integration, call detail records, management and monitoring applications, and more. Customers inspired this book by asking the same questions time after time: How do I configure intercom? What's the best way to use partitions and calling search spaces? How do I deploy CallManager regionally on my WAN? What do all those services really do? How do I know how many calls are active? How do I integrate CallManager with Active Directory? Years of expert experiences condensed for you in this book enable you to run a top-notch system while enhancing the performance and functionality of your IP telephony deployment.
Book Synopsis VoIP Telephony and You by : Rashmi Nanda
Download or read book VoIP Telephony and You written by Rashmi Nanda and published by BPB Publications. This book was released on 2021-05-10 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Game Changer for WFH Practitioners Ê KEY FEATURESÊÊ _ Get to know the challenges and benefits of VoIP. _ Explore in-depth coverage on methodologies of the VoIP system. _ Includes the VoIP economic model, technology model, and in-practices. DESCRIPTIONÊ ÔVoIP Telephony and YouÕ introduces you to new and advanced ways of communicating over traditional telephony realms. Telcos use public internet private IPs for this long-distance voice communication in the Covid era. This book describes how VoIP encompasses the capability to encode and deliver content in real-time across digitized networks. In this book, you will learn about VoIP regulations, VoIP hardware and software, video conferencing servers, SWOT analysis of Telcos, switching technology. You will also learn about the TCP/IP, market, Economics model, business model, and technology models. You will learn how to eliminate echo by understanding the various interfaces of VoIP and a number of digital protocols.This book will also provide you with a solution to design and maintain communication systems that can be used reliably in the Covid-19 times. This book includes several best practices and security measures to secure conversations by use of surveillance methods and VoIP security provisions.ÊÊ WHAT YOU WILL LEARN _ Learn to establish a strong and robust digital communication for WFH business operations. _ Explore and evaluate buyingÊ decisions between cloud-based phones and other VoIP devices. _ Learn to optimize utilization of the VoIP telephony devices for audio and video conferencing. WHO THIS BOOK IS FORÊÊ This book is for aspiring and current technicians, network administrators, engineers, IT managers, VoIP integrators and solution providers, mobile experts, and WFH practitioners. TABLE OF CONTENTS 1. Introduction to Voice over Internet Protocol (VoIP) 2. VoIP Video Conferencing and Corona Virus 3. VoIPÕs Challenges and Benefits and VoIP MarketÕs Independent Providers 4. Overview of Systems-Level 5. Interfaces of VoIP Telephony 6. Assurance of Voice Quality for VoIP Networks 7. Implementation of VoIP Security 8. Functionality of a Data Router 9. Technical Description related to VoIP 10. VoIP Hardware and Software Components 11. Business Model and Market Model in relation with Internet Telephony 12. Technology, Economics and In-Practice to be concerned with IP telephony 13. VoIP to be Concluded
Book Synopsis The Basics of Voice Over Internet Protocol by : Frank M. Groom
Download or read book The Basics of Voice Over Internet Protocol written by Frank M. Groom and published by Intl. Engineering Consortiu. This book was released on 2004 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introduction examines the fundamentals of delivering voice over internet protocol (VoIP) service while exploring its potential in the communications market. It analyzes this trend in-depth, addressing the underlying challenges and benefits and bringing readers up to date on the evolution of VoIP service.
Book Synopsis Internet Telephone Monthly Newsletter by :
Download or read book Internet Telephone Monthly Newsletter written by and published by Information Gatekeepers Inc. This book was released on with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis TCP/IP First-Step by : Mark A. Sportack
Download or read book TCP/IP First-Step written by Mark A. Sportack and published by Pearson Education. This book was released on 2005 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed as a first step into the world of TCP/IP networking, this reader-friendly guide employs real-world practices to help readers understand the practical benefits of the TCP/IP suite. Includes information on the concept of packetized data transfer, open networking, reference models, and standards bodies.
Book Synopsis QoS for IP/MPLS Networks by : Santiago Alvarez
Download or read book QoS for IP/MPLS Networks written by Santiago Alvarez and published by Cisco Press. This book was released on 2006-06-02 with total page 499 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to implementing QoS in IP/MPLS networks using Cisco IOS and Cisco IOS XR Software Understand IP QoS architectures and how they apply to MPLS Take a detailed look at traffic management using policing, shaping, scheduling, and active queue management Study Cisco QoS behavioral model and the modular QoS command-line interface (MQC) Learn the operation of MPLS TE with its DiffServ extensions and applicability as a traffic-protection alternative Find multiple configuration and verification examples illustrating the implementation of MPLS TE, DS-TE, and FRR Review the different designs, ranging from a best-effort backbone to the most elaborate scenarios combining DiffServ, DS-TE, and FRR Quality of service (QoS) plays a key role in the implementation of IP and MPLS networks today. However, QoS can be one of the most complex aspects of networking. The industry efforts to achieve convergence have generated a need for increased levels of traffic differentiation. Today’s networks need to meet an array of QoS requirements to support distinct applications (such as voice, video, and data) and multiple network services (such as IP, Ethernet, and ATM) on a single converged, multiservice network. QoS has therefore has become an integral part of network design, implementation, and operation. QoS for IP/MPLS Networks is a practical guide that will help you facilitate the design, deployment, and operation of QoS using Cisco® IOS® Software and Cisco IOS XR Software. The book provides a thorough explanation of the technology behind MPLS QoS and related technologies, including the different design options you can use to build an MPLS network with strict performance requirements. This book discusses MPLS Traffic Engineering (MPLS TE) as a tool to complement MPLS QoS and enhance the performance characteristics of the network. You’ll learn technology, configuration, and operational details, including the essentials facts about the behavior and configuration of the rich MPLS QoS and related MPLS TE functionality. To get the most out of this book, you should have a basic understanding of both IP and MPLS, including the basics of IP addressing and routing and the basics of MPLS forwarding.
Download or read book InfoWorld written by and published by . This book was released on 1999-10-04 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Download or read book IP Telephony written by Olivier Hersent and published by John Wiley & Sons. This book was released on 2005-08-05 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: IP (internet protocol) Telephony, enabled by softswitches, isgoing to usher in a new era in telecommunications. By putting voiceand data over one IP network, operators can enjoy lower costs andcreate new, revenue-generating "multimedia" services. This valuable reference offers a comprehensive overview of thetechnology behind IP telephony and offers essential information tonetwork engineers, designers and managers who need to understandthe protocols and explore the issues involved in migrating theexisting telephony infrastructure to an IP-based real timecommunication service. Drawing on extensive research and practical developmentexperience in VoIP from its earliest stages, the authors giveaccess to all the relevant standards and cutting-edge techniques ina single resource. IP Telephony: Deploying Voice-over-IP Protocols: Assumes a working knowledge of IP and networking and addressesthe technical aspects of real-time communication over IP. Presents a high level overview of packet media transporttechnologies, covering all the major VoIP protocols – SIP,H323 and MGCP Details specific strategies to design services for publicnetworks where endpoints cannot be trusted and can be behindfirewalls. Explores the problems that may arise from incomplete protocolimplementations, or architectures optimized for private networkswhich fail in a public environment. This amply illustrated, state-of-the art reference tool will bean invaluable resource for all those involved in the practicaldeployment of VoIP technology.
Download or read book Network World written by and published by . This book was released on 2000-06-19 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
Book Synopsis Selecting MPLS VPN Services by : Christopher S. Lewis
Download or read book Selecting MPLS VPN Services written by Christopher S. Lewis and published by Cisco Press. This book was released on 2006 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to using and defining MPLS VPN services Analyze strengths and weaknesses of TDM and Layer 2 WAN services Understand the primary business and technical issues when evaluating IP/MPLS VPN offerings Describe the IP addressing, routing, load balancing, convergence, and services capabilities of the IP VPN Develop enterprise quality of service (QoS) policies and implementation guidelines Achieve scalable support for multicast services Learn the benefits and drawbacks of various security and encryption mechanisms Ensure proper use of services and plan for future growth with monitoring and reporting services Provide remote access, Internet access, and extranet connectivity to the VPN supported intranet Provide a clear and concise set of steps to plan and execute a network migration from existing ATM/Frame Relay/leased line networks to an IP VPN IP/MPLS VPNs are compelling for many reasons. For enterprises, they enable right-sourcing of WAN services and yield generous operational cost savings. For service providers, they offer a higher level of service to customers and lower costs for service deployment. Migration comes with challenges, however. Enterprises must understand key migration issues, what the realistic benefits are, and how to optimize new services. Providers must know what aspects of their services give value to enterprises and how they can provide the best value to customers. Selecting MPLS VPN Services helps you analyze migration options, anticipate migration issues, and properly deploy IP/MPLS VPNs. Detailed configurations illustrate effective deployment while case studies present available migration options and walk you through the process of selecting the best option for your network. Part I addresses the business case for moving to an IP/MPLS VPN network, with a chapter devoted to the business and technical issues you should review when evaluating IP/MPLS VPN offerings from major providers. Part II includes detailed deployment guidelines for the technologies used in the IP/MPLS VPN. This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.
Download or read book MPLS Fundamentals written by Luc De Ghein and published by Cisco Press. This book was released on 2016-08-02 with total page 1265 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive introduction to all facets of MPLS theory and practice Helps networking professionals choose the suitable MPLS application and design for their network Provides MPLS theory and relates to basic IOS configuration examples The Fundamentals Series from Cisco Press launches the basis to readers for understanding the purpose, application, and management of technologies MPLS has emerged as the new networking layer for service providers throughout the world. For many service providers and enterprises MPLS is a way of delivering new applications on their IP networks, while consolidating data and voice networks. MPLS has grown to be the new default network layer for service providers and is finding its way into enterprise networks as well. This book focuses on the building blocks of MPLS (architecture, forwarding packets, LDP, MPLS and QoS, CEF, etc.). This book also reviews the different MPLS applications (MPLS VPN, MPLS Traffic Engineering, Carrying IPv6 over MPLS, AToM, VPLS, MPLS OAM etc.). You will get a comprehensive overview of all the aspects of MPLS, including the building blocks, its applications, troubleshooting and a perspective on the future of MPLS.
Book Synopsis IPSec VPN Design by : Vijay Bollapragada
Download or read book IPSec VPN Design written by Vijay Bollapragada and published by Cisco Press. This book was released on 2005-03-29 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive design and deployment guide for secure virtual private networks Learn about IPSec protocols and Cisco IOS IPSec packet processing Understand the differences between IPSec tunnel mode and transport mode Evaluate the IPSec features that improve VPN scalability and fault tolerance, such as dead peer detection and control plane keepalives Overcome the challenges of working with NAT and PMTUD Explore IPSec remote-access features, including extended authentication, mode-configuration, and digital certificates Examine the pros and cons of various IPSec connection models such as native IPSec, GRE, and remote access Apply fault tolerance methods to IPSec VPN designs Employ mechanisms to alleviate the configuration complexity of a large- scale IPSec VPN, including Tunnel End-Point Discovery (TED) and Dynamic Multipoint VPNs (DMVPN) Add services to IPSec VPNs, including voice and multicast Understand how network-based VPNs operate and how to integrate IPSec VPNs with MPLS VPNs Among the many functions that networking technologies permit is the ability for organizations to easily and securely communicate with branch offices, mobile users, telecommuters, and business partners. Such connectivity is now vital to maintaining a competitive level of business productivity. Although several technologies exist that can enable interconnectivity among business sites, Internet-based virtual private networks (VPNs) have evolved as the most effective means to link corporate network resources to remote employees, offices, and mobile workers. VPNs provide productivity enhancements, efficient and convenient remote access to network resources, site-to-site connectivity, a high level of security, and tremendous cost savings. IPSec VPN Design is the first book to present a detailed examination of the design aspects of IPSec protocols that enable secure VPN communication. Divided into three parts, the book provides a solid understanding of design and architectural issues of large-scale, secure VPN solutions. Part I includes a comprehensive introduction to the general architecture of IPSec, including its protocols and Cisco IOS® IPSec implementation details. Part II examines IPSec VPN design principles covering hub-and-spoke, full-mesh, and fault-tolerant designs. This part of the book also covers dynamic configuration models used to simplify IPSec VPN designs. Part III addresses design issues in adding services to an IPSec VPN such as voice and multicast. This part of the book also shows you how to effectively integrate IPSec VPNs with MPLS VPNs. IPSec VPN Design provides you with the field-tested design and configuration advice to help you deploy an effective and secure VPN solution in any environment. This security book is part of the Cisco Press® Networking Technology Series. Security titles from Cisco Press help networking professionals secure critical data and resources, prevent and mitigate network attacks, and build end-to-end self-defending networks.
Book Synopsis Advanced Host Intrusion Prevention with CSA by : Chad Sullivan
Download or read book Advanced Host Intrusion Prevention with CSA written by Chad Sullivan and published by Cisco Press. This book was released on 2006 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Protecting systems within an enterprise has proven as important to overall security as securing the enterprise perimeter. Over the past few years, the number of vulnerabilities stemming from weaknesses in applications and operating systems has grown dramatically. In direct correlation with the number of weaknesses discovered, the number of viruses, worms, and security attacks has also exploded across the Internet. To add to the typical virus issues that businesses have had to confront, there are also malicious programs infiltrating organizations today in the form of spyware and adware. Prevent day-zero attacks Enforce acceptable-use policies Develop host-IPS project implementation plans Evaluate management hierarchy installation options, including single-server, multiserver, and built-in database usage Learn about CSA agents and manual and scripted installation options Understand policy components and custom policy creation Use and filter information from CSA event logs Troubleshoot CSA deployments with agent and management server logs and built-in troubleshooting tools Protecting systems where the private data and intellectual property resides is no longer considered a function of perimeter defense systems but has instead become the domain of endpoint protection software, such as host Intrusion Prevention Systems (IPS). Cisco® Security Agent (CSA) is the Cisco Systems® host-IPS solution. CSA provides the security controls that corporations need to deal with threats to host and desktop computing resources. Advanced Host Intrusion Prevention with CSA is a practical guide to getting the most out of CSA deployments. Through methodical explanation of advanced CSA features and concepts, this book helps ease the fears of security administrators seeking to install and configure a host IPS. This book explains in detail such topics as installation of the management servers, installation of the agents for mass deployment, granular agent policy creation, advanced policy creation, real-world troubleshooting techniques, and best practices in implementation methodology. This guide also provides a practical installation framework taken from the actual installation and support experience of the authors. This book helps you implement host IPS appropriately, giving your organization better protection from the various threats that are impacting your business while at the same time enabling you to comply with various legal requirements put forth in such legislation as HIPAA, SOX, SB1386, and VISA PCI.
Book Synopsis PacketCable Implementation by : Jeff Riddel
Download or read book PacketCable Implementation written by Jeff Riddel and published by Cisco Press. This book was released on 2012-01-10 with total page 1102 pages. Available in PDF, EPUB and Kindle. Book excerpt: PacketCable Implementation is the first complete primer on PacketCable network design, provisioning, configuration, management, and security. Drawing on consulting experience with every leading cable operator, Jeff Riddel presents real-world case studies, sample network designs, configurations, and practical tips for all facets of PacketCable planning and deployment. This book's end-to-end coverage has been designed for cable engineers and networking professionals with widely diverse backgrounds and experience. Topics covered include PacketCable specifications and functional components, multimedia terminal adapters (MTA) provisioning, call signaling, media streaming, quality of service (QoS), event messaging, security, and much more. Every chapter contains tables and charts that serve as quick, easy references to key points. Each chapter closes with a summary and chapter review questions designed to help you assess and deepen your understanding. PacketCable Implementation brings together everything you need to know about cable networking to service delivery. Discover the PacketCable "big picture," including key application opportunities Learn about the latest generation of PacketCable standards and specifications, including PacketCable 2.0 and DOCSIS 3.0 Understand the functional components of a PacketCable network and how they fit together Walk step-by-step through provisioning, including protocols, flows, and MTA configuration Gain an in-depth understanding of call signaling: message formats, Network-based Call Signaling (NCS), PSTN interconnects, Call Management Server Signaling (CMSS), and more Implement efficient, high-performance media streaming Deploy, analyze, manage, and troubleshoot a state-of-the-art QoS framework Manage crucial network considerations, including lawful intercept This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers. Category: Cisco Press–Networking Covers: Broadband Multimedia
Book Synopsis Cisco Express Forwarding by : Nakia Stringfield
Download or read book Cisco Express Forwarding written by Nakia Stringfield and published by Pearson Education. This book was released on 2007-04-24 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cisco Express Forwarding Understanding and troubleshooting CEF in Cisco routers and switches Nakia Stringfield, CCIE� No. 13451 Russ White, CCIE No. 2635 Stacia McKee How does a router switch a packet? What is the difference between routing a packet, switching a frame, and packet switching? What is the Cisco� Express Forwarding (CEF) feature referred to in Cisco documentation and commonly found in Cisco IOS� commands? CEF is a general term that describes the mechanism by which Cisco routers and Catalyst� switches packet-switch (route) frames. CEF is found in almost all Cisco routers and Catalyst switches, and understanding how CEF operates can improve the performance, scalability, and efficiency of your network. Cisco Express Forwarding demystifies the internal workings of Cisco routers and switches, making it easier for you to optimize performance and troubleshoot issues that arise in Cisco network environments. This book addresses common misconceptions about CEF and packet switching across various platforms, helping you to improve your troubleshooting skills for CEF- and non-CEF-related problems. The first part of the book provides an overview of packet-switching architectures and CEF operation and advanced features. It also covers the enhanced CEF structure and general troubleshooting. The second part of the book provides case studies that focus on the common topics that have been problematic for customers and those supporting Cisco networks. Full of practical examples and configurations, this book draws on years of experience to help you keep your Cisco networks running efficiently. Nakia Stringfield, CCIE� No. 13451, is a network consulting engineer for Advanced Services at Cisco, supporting top financial customers with network design and applying best practices. She was formerly a senior customer support engineer for the Routing Protocols Technical Assistance Center (TAC) team troubleshooting issues related to CEF and routing protocols. Nakia has been with Cisco for more than six years, previously serving as a technical leader for the Architecture TAC team. Russ White, CCIE No. 2635, is a Principle Engineer in the Routing Protocol Design and Architecture team at Cisco. He is a member of the IETF Routing Area Directorate, co-chair of the Routing Protocols Security Working Group in the IETF, a regular speaker at Cisco Networkers, a member of the CCIE Content Advisory Group, and the coauthor of six other books about routing and routing protocols, including Optimal Routing Design from Cisco Press. Russ primarily works in the development of new features and design architectures for routing protocols. Stacia McKee is a customer support engineer and technical leader of the Routing Protocols Technical Assistance Center (TAC) team. This team focuses on providing post-sales support of IP routing protocols, MPLS, QoS, IP multicast, and many other Layer 3 technologies. Stacia has been with Cisco for more than six years, previously serving as a technical leader of the Architecture TAC team and a member of the WAN/Access TAC team. Learn the key features of packet-switching architectures Understand the basics of the CEF architecture and operation Examine the enhanced CEF structure, which improves scalability Learn how to troubleshoot in software-switching environments Understand the effect of CEF on a Cisco Catalyst 6500 Supervisor 720 Configure and troubleshoot load sharing with CEF Evaluate the effect of CEF in an MPLS VPN environment Review CEF design considerations that impact scalability Part I Understanding, Configuring, and Troubleshooting CEF Chapter 1 Introduction to Packet-Switching Architectures Chapter 2 Understanding Cisco Express Forwarding Chapter 3 CEF Enhanced Scalability Chapter 4 Basic IP Connectivity and CEF Troubleshooting Part II CEF Case Studies Chapter 5 Understanding Packet Switching on the Cisco Catalyst 6500 Supervisor 720 Chapter 6 Load Sharing with CEF Chapter 7 Understanding CEF in an MPLS VPN Environment Part III Appendix Appendix A Scalability This book is part of the Networking Technology Series from Cisco Press�, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers. Category: Networking Covers: Routing and Switching 1587052369
Book Synopsis Cisco Unity Deployment and Solutions Guide by : Todd Stone
Download or read book Cisco Unity Deployment and Solutions Guide written by Todd Stone and published by Cisco Press. This book was released on 2004 with total page 1022 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation A comprehensive guide to understanding how to design, install and manage a unified communications solution Gain a thorough understanding of the Cisco? Unity systems with guidance from three of its chief architects Master the application of Unity features to solve legacy and convergence problems Select from comprehensive solutions for Unity to effectively manage your Cisco Unity installations As an integral part of the Cisco AVVID (Architecture for Voice, Video, and Integrated Data) environment, Cisco Unity complements the full range of Cisco IP-based voice solutions including Cisco CallManager, Cisco IP Contact Center, and Cisco Personal Assistant. Cisco Unity is designed for large or small enterprises and offers enhanced security, reliability, and serviceability along with support for Microsoft Windows 2000, Advanced Server SP2, and Microsoft Exchange 2000 Enterprise Server. Cisco Unity Deployment and Solutions Guide presents real world deployment examples and shows how to plan, install, and manage a Cisco unified communications solution. Part I focuses on understanding Unity architecture and the different technologies it uses. It also provides a comprehensive list of features and explains how they are used. Part II focuses on deployment issues and explains the steps necessary to deploy a Unity messaging system in a small or large organization. It includes a considerable number of real world examples and case studies for each installation type. Part III answers a large number of solutions oriented questions asked by customers on a regular basis, but where no documented information is presently available. Finally, part IV explains everything a Unity Administrator needs to know in order to manage the system and it's users. Todd Stone is a Unity Customer Solutions Architect for Cisco Systems. Jeff Lindborg is the architect and technical lead for the Applications Team for Cisco Unity. Steve Olivier is the Unity expert on switch integration. Author residences: Seattle, WA.
