Internal Customer Service A Complete Guide 2019 Edition

Download Internal Customer Service A Complete Guide 2019 Edition full books in PDF, epub, and Kindle. Read online Internal Customer Service A Complete Guide 2019 Edition ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

Complete Guide to Human Resources and the Law, 2019 Edition

Author : Shilling
Publisher : Wolters Kluwer
ISBN 13 : 1454899948
Total Pages : 1830 pages
Book Rating : 4.4/5 (548 download)

DOWNLOAD NOW!

Book Synopsis Complete Guide to Human Resources and the Law, 2019 Edition by : Shilling

Download or read book Complete Guide to Human Resources and the Law, 2019 Edition written by Shilling and published by Wolters Kluwer. This book was released on 2018-09-14 with total page 1830 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. The 2019 Edition provides new and expanded coverage of issues such as: The Supreme Court held in March 2016 that to prove damages in an Fair Labor Standards Act (FLSA) donning/doffing class action, an expert witness' testimony could be admitted Tyson Foods, Inc. v. Bouaphakeo, 136 S. Ct. 1036 (2016). Executive Order 13706, signed on Labor Day 2015, takes effect in 2017. It requires federal contractors to allow employees to accrue at least one hour of paid sick leave for every 30 hours they work, and unused sick leave can be carried over from year to year. Mid-2016 DOL regulations make millions more white-collar employees eligible for overtime pay, by greatly increasing the salary threshold for the white-collar exemption. Updates on the PATH Act (Protecting Americans From Tax Hikes; Pub. L. No. 114-113. The DOL published the "fiduciary rule" in final form in April 2016, with full compliance scheduled for January 1, 2018. The rule makes it clear that brokers who are paid to offer guidance on retirement accounts and Individual Retirement Arrangements (IRAs) are fiduciaries. In early 2016, the Equal Employment Opportunity Commission (EEOC) announced it would allow charging parties to request copies of the employer's position statement in response to the charge. The Supreme Court ruled that, in constructive discharge timing requirements run from the date the employee gives notice of his or her resignation--not the effective date of the resignation. Certiorari was granted to determine if the Federal Arbitration Act (FAA) preempts consideration of severing provisions for unconscionability. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454884309

Software Change and Configuration Management A Complete Guide - 2019 Edition

Author : Blokdyk, Gerardus
Publisher : Emereo
ISBN 13 : 0655593772
Total Pages : 327 pages
Book Rating : 4.6/5 (555 download)

DOWNLOAD NOW!

Book Synopsis Software Change and Configuration Management A Complete Guide - 2019 Edition by : Blokdyk, Gerardus

Download or read book Software Change and Configuration Management A Complete Guide - 2019 Edition written by Blokdyk, Gerardus and published by Emereo. This book was released on 2019-05-30 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: When doing a DR drill, have you found the run book to be out of sync with the current configuration? How many man-hours can be recovered through effective configuration management? Do you need a new release, version or patch level of the software? Is the service usage appropriate to capacity? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Change and Configuration Management investments work better. This Software Change and Configuration Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Change and Configuration Management Self-Assessment. Featuring 965 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Change and Configuration Management improvements can be made. In using the questions you will be better able to: - diagnose Software Change and Configuration Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Change and Configuration Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Change and Configuration Management Scorecard, you will develop a clear picture of which Software Change and Configuration Management areas need attention. Your purchase includes access details to the Software Change and Configuration Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Change and Configuration Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Complete Guide to Federal and State Garnishment, 2019 Edition (IL)

Author : Bryant
Publisher : Wolters Kluwer
ISBN 13 : 1454899921
Total Pages : 1290 pages
Book Rating : 4.4/5 (548 download)

DOWNLOAD NOW!

Book Synopsis Complete Guide to Federal and State Garnishment, 2019 Edition (IL) by : Bryant

Download or read book Complete Guide to Federal and State Garnishment, 2019 Edition (IL) written by Bryant and published by Wolters Kluwer. This book was released on 2018-12-19 with total page 1290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete Guide to Federal and State Garnishment provides much-needed clarity when the federal and state laws appear to conflict. You'll find plain-English explanations of the laws and how they interact, as well as the specific steps you and your staff need to take to respond to the order properly. Numerous detailed examples and mathematical calculations make it easy to apply the law under different scenarios. Written by Amorette Nelson Bryant, who was recently appointed by the Uniform Law Commission as an observer for the Drafting Committee on a Wage Garnishment Act and was a past chair of both the APA GATF Child Support Subcommittee and Garnishment Subcommittee, Complete Guide to Federal and State Garnishment brings the payroll professional up-to-date on the latest federal and state laws and regulations affecting this ever-changing area. It is your one-stop source for answers to critical questions, such as: Does the amount exempt from garnishment change when the minimum wage goes up? How do I determine the wages to which the garnishment applies? If an employee is subject to more than one garnishment, which has priority? Which state's rules do I use when I receive a child support order sent from another state? State or federal law - which applies for creditor garnishment and support? Are there alternatives to remitting withheld child support via EFT/EDI? How do I handle garnishments when employees are paid a draw against salary? Previous Edition: Complete Guide to Federal and State Garnishment, 2018 Edition, ISBN 9781454884255Â¿

The Complete Guide to Human Resources and the Law

Author : Dana Shilling
Publisher : Wolters Kluwer Law & Business
ISBN 13 : 1543879799
Total Pages : 1936 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!

Book Synopsis The Complete Guide to Human Resources and the Law by : Dana Shilling

Download or read book The Complete Guide to Human Resources and the Law written by Dana Shilling and published by Wolters Kluwer Law & Business. This book was released on 2023 with total page 1936 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ERISA: A Comprehensive Guide, 5th Edition

Author : Ferenczy, Cohen
Publisher : Wolters Kluwer
ISBN 13 : 1543812546
Total Pages : 1310 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!

Book Synopsis ERISA: A Comprehensive Guide, 5th Edition by : Ferenczy, Cohen

Download or read book ERISA: A Comprehensive Guide, 5th Edition written by Ferenczy, Cohen and published by Wolters Kluwer. This book was released on 2019-12-10 with total page 1310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fifth Edition of ERISA: A Comprehensive Guide provides a thorough and authoritative analysis of the principal statutory provisions of the Employee Retirement Income Security Act of 1974 (ERISA) and the corresponding provisions of the Internal Revenue Code (Code) dealing with employee benefits. It also discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA; the Code provisions relating to the requirements for tax-qualified retirement plans; and the subsequent legislation amending or supplementing ERISA and such Code provisions. Cited by the Supreme Court, ERISA: A Comprehensive Guide discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA and the subsequent legislation amending or supplementing ERISA. ERISA: A Comprehensive Guide has been updated to include: Description of the student loan program 2018 Private Letter Ruling and the resolution of this with the "anti-conditioning" rule. Analysis of the latest version of the EPCRS, which is available for tax-qualified retirement plans with certain compliance failures, as set forth in IRS Revenue Procedure 2019-19, including an update to the IRS user fees that apply to the various correction programs. Discussion of the new self-correction options for participant loan failures, certain non-amender failures, and beneficial retroactive amendments to increase participant's benefits. Description of IRS VCAP, its uses, limitations, and procedural requirements. Description of IRS Revenue Procedure 2015-32 for correction of delinquent Forms 5500-EZ. Analysis of the DOL's guidance on the definition of an "Employer" for ERISA purposes and subsequent Court rulings eviscerating that guidance. Discussion of health plans use of "cross-plan offsetting" as a way of adjusting for overpayments. Discussion of the new DOL regulations governing review and appeal procedures for disability claims. Complete revision of the mergers and acquisitions chapter, including best practice, common pitfalls, a sample merger agreement, merger checklist, and spin-off agreement. Update on 2018 and 2019 court cases that impact labor relations, as well as actions taken by the current administration that overturn prior policies and decisions. Discussion of the most recent actions impacting ACA and litigation surrounding those actions. Discussion of recent court cases regarding discrimination on the basis of gender and sexual orientation. Discussion of ongoing litigation regarding "conscience-based objections" to a provision in the ACA requiring employers to provide no-cost birth control coverage to employees. Description of changes in Fair Labor Standard Act interpretations regarding wages, determination of independent contractor status, and regular rate.

A Comprehensive Guide to Rehabilitation of the Older Patient E-Book

Author : Shane O'Hanlon
Publisher : Elsevier Health Sciences
ISBN 13 : 0702080179
Total Pages : 624 pages
Book Rating : 4.7/5 (2 download)

DOWNLOAD NOW!

Book Synopsis A Comprehensive Guide to Rehabilitation of the Older Patient E-Book by : Shane O'Hanlon

Download or read book A Comprehensive Guide to Rehabilitation of the Older Patient E-Book written by Shane O'Hanlon and published by Elsevier Health Sciences. This book was released on 2020-11-17 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help all health professionals involved in the rehabilitation of older people to provide their patients with the highest possible quality of life and autonomy. Expanded and rewritten by a diverse team of authors, the text is suitable for doctors in all specialties that see older patients, as well as nurses, physiotherapists, occupational therapists, psychologists, dietitians, speech and language therapists/pathologists, physician associates/assistants, healthcare assistants, and many others including patients, family members and students. The book is written in an accessible, no-jargon style and provides a patient-centred perspective on recent advances in the field of rehabilitation – an increasingly important aspect of care for older people. Clear explanations of relevant concepts: ageing, frailty, comprehensive assessment, rehabilitation Broad coverage of all aspects of rehabilitation including different settings Explanations of input from multiple health professionals Problem-based section that highlights solutions to common issues during rehabilitation Specialty-specific areas of rehabilitation such as stroke rehabilitation, cancer rehabilitation, post-operative rehabilitation, trauma, rehabilitation in the community Practical section explaining how to plan discharge safely, run a care planning meeting, organize home supports, continue rehabilitation at home Evidence-based but accessible writing, complemented by practical clinical wisdom Aimed at a broader audience – applicable to all health professionals who see older patients Resources for patients and their caregivers Multiple-choice questions to test knowledge

ERISA: A Comprehensive Guide, 6th Edition

Author : Ferenczy, Cohen
Publisher : Wolters Kluwer Law & Business
ISBN 13 : 1543823688
Total Pages : 1298 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!

Book Synopsis ERISA: A Comprehensive Guide, 6th Edition by : Ferenczy, Cohen

Download or read book ERISA: A Comprehensive Guide, 6th Edition written by Ferenczy, Cohen and published by Wolters Kluwer Law & Business. This book was released on 2020-12-02 with total page 1298 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sixth Edition of ERISA: A Comprehensive Guide provides a thorough and authoritative analysis of the principal statutory provisions of the Employee Retirement Income Security Act of 1974 (ERISA) and the corresponding provisions of the Internal Revenue Code (Code) dealing with employee benefits. It also discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA; the Code provisions relating to the requirements for tax-qualified retirement plans; and the subsequent legislation amending or supplementing ERISA and such Code provisions. Cited by the Supreme Court, ERISA: A Comprehensive Guide discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA and the subsequent legislation amending or supplementing ERISA. ERISA: A Comprehensive Guide has been updated to include: The Setting Every Community Up for Retirement Enhancement (SECURE) Act of 2019 and the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 Discussion of improvements in the ability for plan sponsors to take advantage of electronic disclosure opportunities for participant notices and disclosures. Updates to fiduciary duties and best practices based on litigation outcomes Analysis of the rising role of arbitration in the resolution of disputes between plan sponsors and participants Discussion of COBRA notice requirements due to COVID-19, pursuant to CARES Act Discussion of the impact of COVID-19 on union contracts and multiemployer plans Impact of CARES Act on bankruptcy filings and procedures

Complete Guide to Federal and State Garnishment, 2020 Edition (IL)

Author : Bryant
Publisher : Wolters Kluwer
ISBN 13 : 1543811132
Total Pages : 1292 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!

Book Synopsis Complete Guide to Federal and State Garnishment, 2020 Edition (IL) by : Bryant

Download or read book Complete Guide to Federal and State Garnishment, 2020 Edition (IL) written by Bryant and published by Wolters Kluwer. This book was released on 2019-12-12 with total page 1292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete Guide to Federal and State Garnishment provides much-needed clarity when the federal and state laws appear to conflict. You'll find plain-English explanations of the laws and how they interact, as well as the specific steps you and your staff need to take to respond to the order properly. Numerous detailed examples and mathematical calculations make it easy to apply the law under different scenarios. Written by Amorette Nelson Bryant, who was recently appointed by the Uniform Law Commission as an observer for the Drafting Committee on a Wage Garnishment Act and was a past chair of both the APA GATF Child Support Subcommittee and Garnishment Subcommittee, Complete Guide to Federal and State Garnishment brings the payroll professional up-to-date on the latest federal and state laws and regulations affecting this ever-changing area. It is your one-stop source for answers to critical questions, such as: Does the amount exempt from garnishment change when the minimum wage goes up? How do I determine the wages to which the garnishment applies? If an employee is subject to more than one garnishment, which has priority? Which state's rules do I use when I receive a child support order sent from another state? State or federal law - which applies for creditor garnishment and support? Are there alternatives to remitting withheld child support via EFT/EDI? How do I handle garnishments when employees are paid a draw against salary? Previous Edition: Complete Guide to Federal and State Garnishment, 2019 Edition, ISBN 9781454899921

The Comprehensive Guide to Interdisciplinary Veterinary Social Work

Author : Sana Loue
Publisher : Springer Nature
ISBN 13 : 3031103300
Total Pages : 370 pages
Book Rating : 4.0/5 (311 download)

DOWNLOAD NOW!

Book Synopsis The Comprehensive Guide to Interdisciplinary Veterinary Social Work by : Sana Loue

Download or read book The Comprehensive Guide to Interdisciplinary Veterinary Social Work written by Sana Loue and published by Springer Nature. This book was released on 2022-09-27 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book responds to the needs that arise at the intersection of people and animals, focusing on human-animal interaction, human-animal studies, the emotional work of caring for animals, and animal-assisted interventions and therapies. Unlike many works that focus primarily on issues at the micro level, such as animal-assisted interventions, this volume is unique in its focus on issues arising at the micro, macro, and mezzo levels, encompassing human-animal issues and interactions at the level of individuals and family, groups, institutions, and communities. Accordingly, this comprehensive guide addresses the need to better prepare practitioners to work in interdisciplinary environments, whether in the context of theory, research, practice, or advocacy. The authorship of the volume reflects the interdisciplinary foundations of veterinary social work, with contributions from social workers, psychologists, veterinarians, physicians, anthropologists, and bioethicists. The volume is divided into five parts that examine, respectively: the foundations (history and scope) of veterinary social work (Part I); the practice of veterinary social work with individuals, in the context of community programs, and in social work practice (Part II); veterinary social work and the veterinary setting, including veterinary well-being and conflict management (Part III); veterinary social work education (Part IV); and the future of veterinary social work (Part V). Importantly, the volume addresses not only practice issues in the veterinary, clinical, and community settings, but also examines ethical concerns in the clinical and research contexts and the implications of cultural and societal variations on the practice of veterinary social work. The Comprehensive Guide to Interdisciplinary Veterinary Social Work is the definitive resource for social workers and psychologists new to practice issues relating to animals, social work and psychology students at the graduate and undergraduate levels, veterinarians and veterinary students, hospital administrators (human hospitals), and veterinary hospital managers.

Risk Management Simplified: A Definitive Guide For Workplace And Process Risk Management

Author : Sonni Gopal
Publisher : Saferworking
ISBN 13 : 0954998413
Total Pages : 104 pages
Book Rating : 4.9/5 (549 download)

DOWNLOAD NOW!

Book Synopsis Risk Management Simplified: A Definitive Guide For Workplace And Process Risk Management by : Sonni Gopal

Download or read book Risk Management Simplified: A Definitive Guide For Workplace And Process Risk Management written by Sonni Gopal and published by Saferworking. This book was released on 2019-06-21 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: I have been involved with workplace and process risk management for over 30 years and I have always found the subject fascinating and rewarding. However, I am still surprised at the lack of deep understanding within Organisations about risk management. Regardless of Organisation size, many see it as just “managing risks” because it’s easier to explain and perhaps reactionary since it has the word “management”. Risk management is more than just “managing risks”. Successful risk management requires a holistic approach based upon Elements that make up a Risk Management Framework. Let’s pretend you are my Client and I’ve asked you these 7 questions: 1. Do you know the relationship between attitude and risk management? 2. Do you know how to control workplace and process risks? 3. Do you know the difference between hazard identification and risk assessment? 4. Do you know what or who is a risk owner? 5. Do you know what you are measuring for successful risk management? 6. Do you know what or when you are monitoring for risk management? 7. Do you know what to do when reviewing risk management? Did you answer “YES” to all of them? If you did, you don’t need this book. If you had even just one “NO” as an answer, this book is worth reading. This is a reference book and not a novel. In this book, risk management is focused on workplace and process related risks. However, the approach and techniques can be applied for risk management generally. My goal is to share valuable lessons learnt and my experience of getting risk management successfully embedded within your Organisation. My intended audiences are risk and safety management practitioners, trainers, managers, leaders in Organisations and anyone interested in successfully managing risks.

Talk Triggers

Author : Jay Baer
Publisher : Penguin
ISBN 13 : 0525537287
Total Pages : 274 pages
Book Rating : 4.5/5 (255 download)

DOWNLOAD NOW!

Book Synopsis Talk Triggers by : Jay Baer

Download or read book Talk Triggers written by Jay Baer and published by Penguin. This book was released on 2018-10-02 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer than 1% of companies have an actual strategy for generating these crucial customer conversations. Talk Triggers provides that strategy in a compelling, relevant, timely book that can be put into practice immediately, by any business. The key to activating customer chatter is the realization that same is lame. Nobody says "let me tell you about this perfectly adequate experience I had last night." The strategic, operational differentiator is what gives customers something to tell a story about. Companies (including the 30+ profiled in Talk Triggers) must dare to be different and exceed expectations in one or more palpable ways. That's when word of mouth becomes involuntary: the customers of these businesses simply MUST tell someone else. Talk Triggers contains: Proprietary research into why and how customers talk More than 30 detailed case studies of extraordinary results from Doubletree Hotels by Hilton and their warm cookie upon arrival, The Cheesecake Factory and their giant menu, Five Guys Burgers and their extra fries in the bag, Penn & Teller and their nightly meet and greet sessions, and a host of delightful small businesses The 4-5-6 learning system (the 4 requirements for a differentiator to be a talk trigger; the 5 types of talk triggers; and the 6-step process for creating talk triggers) Surprises in the text that are (of course) word of mouth propellants Consumers are wired to discuss what is different, and ignore what is average. Talk Triggers not only dares the reader to differentiate, it includes the precise formula for doing it. Combining compelling stories, inspirational examples, and practical how-to, Talk Triggers is the first indispensable book about word of mouth. It's a book that will create conversation about the power of conversation.

Comprehensive Guide to IBPS Bank PO/ MT Preliminary & Main Exams with 4 Online Tests (10th Edition)

Author : Disha Experts
Publisher : Disha Publications
ISBN 13 : 9390711223
Total Pages : pages
Book Rating : 4.3/5 (97 download)

DOWNLOAD NOW!

Book Synopsis Comprehensive Guide to IBPS Bank PO/ MT Preliminary & Main Exams with 4 Online Tests (10th Edition) by : Disha Experts

Download or read book Comprehensive Guide to IBPS Bank PO/ MT Preliminary & Main Exams with 4 Online Tests (10th Edition) written by Disha Experts and published by Disha Publications. This book was released on 2020-04-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cloud Transformation

Author : Roland Frank
Publisher : Springer Nature
ISBN 13 : 3658388234
Total Pages : 279 pages
Book Rating : 4.6/5 (583 download)

DOWNLOAD NOW!

Book Synopsis Cloud Transformation by : Roland Frank

Download or read book Cloud Transformation written by Roland Frank and published by Springer Nature. This book was released on 2023-01-10 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book you will learn how the public cloud is significantly changing the cost structures of digital business models and thus existing markets. The relationships between the cloud architectures used, the organization of the company and the price and business models that are possible as a result are shown clearly and so that they can be used in your own company. The authors explain how, one after the other, more and more markets are becoming digital markets and what role marginal costs play in this. They describe how cloud-based IT is disrupting classic IT. This enables small teams to build scalable business models worldwide at zero marginal costs with little investment. The economic effects are clearly illustrated using specific examples. In addition, technical laypeople get an overview of which factors are particularly important for the competitiveness of their digital business models and how managers can influence them. Finally, the book gives practitioners specific guidelines on how the cloud transformation can be carried out in their company. The book is aimed primarily at executives and employees in the specialist departments and IT who want to drive the cloud transformation in their companies. This book is a translation of the original German 1st edition, Cloud-Transformation by Roland Frank, Gregor Schumacher and Andreas Tamm published by Springer Fachmedien Wiesbaden GmbH, part of Springer Nature in 2019. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content.

Comprehensive Guide to SBI Bank PO Preliminary & Main Exam (8th Edition)

Author : Disha Experts
Publisher : Disha Publications
ISBN 13 : 9388919254
Total Pages : 913 pages
Book Rating : 4.3/5 (889 download)

DOWNLOAD NOW!

Book Synopsis Comprehensive Guide to SBI Bank PO Preliminary & Main Exam (8th Edition) by : Disha Experts

Download or read book Comprehensive Guide to SBI Bank PO Preliminary & Main Exam (8th Edition) written by Disha Experts and published by Disha Publications. This book was released on 2019-04-01 with total page 913 pages. Available in PDF, EPUB and Kindle. Book excerpt: The thoroughly Revised & Updated 8th edition of the book "Comprehensive Guide to SBI Bank PO Exam" is based on the new pattern - Preliminary and Main. The book covers all the 3 sections asked in the Preliminary Exam and the 4 sections asked in the Main exam - English Language, Data Analysis & Interpretation, Reasoning & Computers and General/Banking/Economy Awareness. The USP of this new edition is the inclusion of new Questions based on the 2017-18 format of Banking exams. New Variety of High Level Questions have been included are Data Analysis/ Interpretation, Problem Solving, Direction, Input-Output, Coding-Decoding, RC, Filler, Sentence Rearrangement (column based) etc. # The theory of the book has been updated as per the various questions asked in the past examination as conducted by the SBI. # The book provides well illustrated theory with exhaustive fully solved examples for learning. This is followed with an exhaustive collection of solved questions in the form of Exercise. # The book provides separate sections for General Awareness including Banking Knowledge, Computer Knowledge and Marketing Aptitude. # The book incorporates fully solved 2011 - 2019 papers.

A Comprehensive Guide to Intersex

Author : Jay Kyle Petersen
Publisher : Jessica Kingsley Publishers
ISBN 13 : 1785926322
Total Pages : 322 pages
Book Rating : 4.7/5 (859 download)

DOWNLOAD NOW!

Book Synopsis A Comprehensive Guide to Intersex by : Jay Kyle Petersen

Download or read book A Comprehensive Guide to Intersex written by Jay Kyle Petersen and published by Jessica Kingsley Publishers. This book was released on 2020-12-21 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive yet accessible resource provides readers with everything they need to know about intersex - people who are born with any range of sex characteristics that might not fit typical binary notions about male and female bodies. Covering a wide variety of topics in an easy-to-read way, the book explores what intersex is, what it is not, a detailed overview of its 40 or so different variations, historical and social aspects of intersex and medical intervention, along with practical, proven advice on how professionals can help and support intersex people. Written by an intersex man with over 65 years of first-hand experience, this book is an ideal introduction for any medical, health and social care professional or student, as well as family members and friends, seeking to improve their practice and knowledge.

The Complete Handbook of Coaching

Author : Elaine Cox
Publisher : SAGE Publications Limited
ISBN 13 : 1529615038
Total Pages : 827 pages
Book Rating : 4.5/5 (296 download)

DOWNLOAD NOW!

Book Synopsis The Complete Handbook of Coaching by : Elaine Cox

Download or read book The Complete Handbook of Coaching written by Elaine Cox and published by SAGE Publications Limited. This book was released on 2023-10-01 with total page 827 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fourth edition provides the most comprehensive guide to the field of coaching, exploring a range of coaching theories and approaches, genres and settings and professional issues. It supports trainees and professionals to identify and develop a personal style of coaching. Each chapter includes discussion questions to facilitate reflection on the topic, further reading suggestions and case studies that help trainees make the crucial link between theory and practice. Its three parts cover: The theoretical traditions underpinning coaching such as cognitive-behavioural, gestalt and existential Contexts and genres such as life, executive, peer, team and career coaching Professional issues such as ethics, supervision, continuing professional development, standards and mental-health issues. This Fourth Edition comes with a new chapter on Diversity and Inclusion in Coaching, updated content throughout on cross-cultural coaching and updated Further Reading. A new online Teaching Guide provides chapter teaching and assessment suggestions, videos and further reading to help support trainees’ learning. Thousands of practitioners and trainees across a variety of professions have been helped by this distinctive handbook. From those working in health to education, from business and management to psychology, this unique handbook is an invaluable resource for any coaching career.

A Complete Guide to the Level 5 Diploma in Education and Training

Author : Lynn Machin
Publisher : Critical Publishing
ISBN 13 : 1915080789
Total Pages : 284 pages
Book Rating : 4.9/5 (15 download)

DOWNLOAD NOW!

Book Synopsis A Complete Guide to the Level 5 Diploma in Education and Training by : Lynn Machin

Download or read book A Complete Guide to the Level 5 Diploma in Education and Training written by Lynn Machin and published by Critical Publishing. This book was released on 2023-01-16 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new, fourth edition of the essential text for all those working towards the Level 5 Diploma in Education and Training. This new edition takes into account the refreshed ETF standards while still incorporating key information on reflective practice, study and research skills, and providing full coverage of all mandatory units. Accessible language is combined with a critical approach that clearly relates practical examples to the required underpinning theory. This fourth edition: includes a new end of chapter feature to develop evidence-informed practice recognises the need to provide better support and guidance to learners around gender, sexuality, racism, mental health and well-being supports the revolution in online practices and its implications for hybrid work and learning patterns reflects the escalating importance of the sustainability agenda and the need to decolonise the curriculum considers apprenticeships and new Ofsted foci and terminology is suitable for use with all awarding organisations and HEIs provides the depth and criticality to meet level 5 requirements.