Strategic Internal Communication

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Publisher : Routledge
ISBN 13 : 1000177416
Total Pages : 170 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Strategic Internal Communication by : Susanne Dahlman

Download or read book Strategic Internal Communication written by Susanne Dahlman and published by Routledge. This book was released on 2020-10-27 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication – work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization – managers, coworkers and communication professionals. Traditionally, there has been too much emphasis on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, Professor in Strategic Communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to the demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students.

The IABC Handbook of Organizational Communication

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Publisher : John Wiley & Sons
ISBN 13 : 1118016351
Total Pages : 484 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The IABC Handbook of Organizational Communication by : Tamara Gillis

Download or read book The IABC Handbook of Organizational Communication written by Tamara Gillis and published by John Wiley & Sons. This book was released on 2011-03-21 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IABC Handbook of Organizational Communication THIS NEW EDITION of The IABC Handbook of Organizational Communication contains a comprehensive collection of practical knowledge about successful corporate communication and its effect on an organization as a whole. Thoroughly revised and updated to meet the realities of today’s organizational environment, the second edition of The IABC Handbook of Organizational Communication includes fresh case studies and original chapters. This vital resource contains information that is relevant to communicators in any organization, from global conglomerates to small businesses, public companies to private firms, and for-profits to nonprofits. The expert contributors cover a wealth of relevant topics, including how to excel at executive communication and executive coaching, an in-depth examination of communication counsel, a review of communication and ethics as a whole, a review of corporate social responsibility and sustainability issues, and how to prepare for communication during a crisis. The book also contains information on current issues and trends such as the effects of the recent recession and new technologies that affect strategic communication management. A review of internal and employee communication issues, the growing need for international and multicultural communication, and strategies for combining traditional and social media are explored in detail. Whether you are a professional communicator or a corporate executive without a background in the communication discipline, you will gain new insight into traditional and emerging issues in organizational communication and learn what it takes to reach stakeholders both inside and outside the organization.

Excellence in Internal Communication Management

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Author :
Publisher : Business Expert Press
ISBN 13 : 1631576763
Total Pages : 290 pages
Book Rating : 4.6/5 (315 download)

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Book Synopsis Excellence in Internal Communication Management by : Rita Linjuan Men

Download or read book Excellence in Internal Communication Management written by Rita Linjuan Men and published by Business Expert Press. This book was released on 2017-01-03 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices.

Strategic Internal Communication

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Publisher : Kogan Page Publishers
ISBN 13 : 0749478667
Total Pages : 233 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Strategic Internal Communication by : David Cowan

Download or read book Strategic Internal Communication written by David Cowan and published by Kogan Page Publishers. This book was released on 2017-06-03 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy. Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance. The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges. It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision. This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change. It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation. Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.

Influential Internal Communication

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Publisher : Kogan Page Publishers
ISBN 13 : 1789666147
Total Pages : 235 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Influential Internal Communication by : Jenni Field

Download or read book Influential Internal Communication written by Jenni Field and published by Kogan Page Publishers. This book was released on 2021-04-03 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.

Internal Communication Strategy

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Publisher : Kogan Page Publishers
ISBN 13 : 1398614653
Total Pages : 297 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Internal Communication Strategy by : Rachel Miller

Download or read book Internal Communication Strategy written by Rachel Miller and published by Kogan Page Publishers. This book was released on 2024-04-03 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting internal communication right starts with having a clear strategy. Internal Communication Strategy is your all-in-one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees. Written by award-winning communications professional Rachel Miller and featuring key insights from companies such as Marks & Spencer, Hilton, BBC and The Met Office, this book covers not only how to develop and write an internal communication strategy, but also how to practically implement it throughout your organization to create a shared understanding and vision. With workplaces constantly evolving, this book gives you a solid framework to return to when you need to refresh your strategy, providing actionable guidance and inspirational insights throughout. Drawing on the author's 20 years of experience, it also tackles the key topics facing communicators today including communicating with neurodivergent employees, how to influence at C-suite level, the effect of hybrid working and how to measure the impact and prove the value of internal communication.

Internal Communications

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Publisher : Kogan Page Publishers
ISBN 13 : 0749469331
Total Pages : 272 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Internal Communications by : Liam FitzPatrick

Download or read book Internal Communications written by Liam FitzPatrick and published by Kogan Page Publishers. This book was released on 2014-08-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, a strong external reputation and delighted customers are just a few of the reasons why getting your message over to staff effectively matters. Internal Communications explores what good practice in internal communications looks like, providing a no-nonsense, step-by-step approach to devising an internal communications strategy. Written by experts with extensive experience as consultants and in-house leaders in the private, public and not-for-profit sectors, Internal Communications covers how to build an internal communications team and plan; devise messages and decide which channels to use; work with line managers and senior leaders; research and evaluate internal communications and support change within an organization. Supported by easy to follow models, example explanations of the core theory, and case studies, it provides students and internal communicators alike with the practical tools and advice they need to make a difference in an organization. The book is also supported by online resources, including slides for lecturers.

Gower Handbook of Internal Communication

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Author :
Publisher : CRC Press
ISBN 13 : 1317125266
Total Pages : 494 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Gower Handbook of Internal Communication by : Marc Wright

Download or read book Gower Handbook of Internal Communication written by Marc Wright and published by CRC Press. This book was released on 2016-04-22 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to managing communication within organizations, the Handbook recognises Internal Communication's continued growth as a management discipline. It is aimed at leaders who want insight into IC techniques for use in both day-to-day operational and change situations, for example, and also at the communication specialist seeking shared wisdom and new ideas. Early chapters examine changes in the strategic context in which today's IC departments are operating. These include organizations' increasing need for innovation and responsiveness in a superfast changing environment; employees' increasing assertion of rights and personal requirements at work; management's increasing recognition of the importance of corporate reputation/brand value, particularly how to sustain and extend it; and finally, the effects on work and management patterns of digital communication. Step-by-step guides introduce you to creating IC strategies and to carrying out research and measurement.

Key Issues in Organizational Communication

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Author :
Publisher : Routledge
ISBN 13 : 1134508239
Total Pages : 319 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis Key Issues in Organizational Communication by : Owen Hargie

Download or read book Key Issues in Organizational Communication written by Owen Hargie and published by Routledge. This book was released on 2004-02-24 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty. Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights, and show how they reveal a way through these dilemmas. Based on cutting-edge research findings and case studies, this book features contributions from the UK, USA, Canada, New Zealand and Norway, bringing multiple perspectives to this topical subject. The result is a comprehensive guide to organizational communication useful for managers, academics and students.

Successful Employee Communications

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Publisher : Kogan Page Publishers
ISBN 13 : 1398604577
Total Pages : 329 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Successful Employee Communications by : Sue Dewhurst

Download or read book Successful Employee Communications written by Sue Dewhurst and published by Kogan Page Publishers. This book was released on 2022-04-03 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behaviour change, and support leaders to be more effective communicators. Written by leading PR and internal communications experts and packed with new case studies and updated content, this second edition of Successful Employee Communications blends theory and practice, sharing insights and lessons from global organizations including AB InBev, Cambridge University, Reckitt and the Organisation for Economic Co-operation and Development (OECD). It is essential reading for anyone responsible for internal communication, employee engagement, organizational culture or employee experience in the new world of work.

The IABC Handbook of Organizational Communication

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780787985530
Total Pages : 500 pages
Book Rating : 4.9/5 (855 download)

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Book Synopsis The IABC Handbook of Organizational Communication by : Tamara Gillis

Download or read book The IABC Handbook of Organizational Communication written by Tamara Gillis and published by John Wiley & Sons. This book was released on 2006-04-20 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IABC Handbook of Organizational Communication is the fourth edition of the best-selling resource that offers a comprehensive collection of practical knowledge and insights about effective corporate communication and its effect on organizational success. With contributions from the leading experts in organizational, business, and corporate communications, this invaluable resource examines each of the functional areas of organizational communication including internal communication, public relations, marketing, and communication strategy. This important book is written for communicators in organizations of all types—large and small, public and private, for profit and not for profit. The contributors demonstrate how these fields are changing and what the future holds. This edition includes illustrative case studies and information on new topics such as globalization and crosscultural communication, new technologies and employment patterns, corporate responsibility, research measurement and ROI, and the virtual corporation.

The Impact of Internal Organizational Communication on the Employee Communication System

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Publisher :
ISBN 13 : 9783668917545
Total Pages : 28 pages
Book Rating : 4.9/5 (175 download)

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Book Synopsis The Impact of Internal Organizational Communication on the Employee Communication System by : Atif Suleman

Download or read book The Impact of Internal Organizational Communication on the Employee Communication System written by Atif Suleman and published by . This book was released on 2019-03-03 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (postgraduate) from the year 2019 in the subject Business economics - Business Management, Corporate Governance, language: English, abstract: The hypotheses of this research cover the fields of top to down communication, down to top communication, horizontal communication and employee communication system. This research it is proved through primary data and was conducted with 150 employees of different companies. The statistical technique which is use in this paper is multiple linear regressions. The hypothesis of top to down communication and horizontal communication are accepted and down to top communication is rejected. Hence, it is proved that employee communication have a positive effect on top to down communication and horizontal communication. Communication process assumes an imperative part in the advancement of any organization. It is most imperative to effectively communicate. There are loads of advantages behind successful communication like improving work profitability, organizational communication can encourage sharing of information, it can likewise support in arranging, to keep up order in the organization and to build general productivity of the organization that all advantages would be attractive when employees effectively communicate. Communication assumes a very critical part in the development of any organization. It is most important to effectively communicate. Linke and Zerfass state that communication science offers broad knowledge into the field of inside communication. There are lots of benefits behind effectively communicate like to enhance work productivity, organizational communication it can facilitate sharing of information, it can also help to support in planning, to maintain discipline in the organization and to increase overall efficiency of the organization that all benefits would be accommodating when employee effectively communicate. Harshman and Harshman state that Organizational Communication is around the

Communication in Organizational Environments

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Publisher : Springer
ISBN 13 : 1137547030
Total Pages : 277 pages
Book Rating : 4.1/5 (375 download)

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Book Synopsis Communication in Organizational Environments by : Anna Rogala

Download or read book Communication in Organizational Environments written by Anna Rogala and published by Springer. This book was released on 2016-09-24 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book showcases an interdisciplinary and comprehensive study of the issues related to communication in corporate environments. Including perspectives from psychology, sociology and management science, Communication in Organizational Environments analyzes original quantitative and qualitative research, and determines the functions, objectives and conditions of effective internal communication. In this book, the authors bridge the gap in the literature on the management of corporate internal communication, and provide a tool for measuring communication effectiveness. Useful as a guide for internal communication managers in various organizations, this book is also important reading for academics in corporate communication, public relations, corporate management and behaviour, and human resource management.

Effective Internal Communication

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Publisher : Kogan Page Publishers
ISBN 13 : 074945265X
Total Pages : 289 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Effective Internal Communication by : Lyn Smith

Download or read book Effective Internal Communication written by Lyn Smith and published by Kogan Page Publishers. This book was released on 2008 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Previously overlooked in the workplace, this book explores how internal communication is conducted across the different sectors and in organisations of differing sizes and complexity.

Internal Communication and Employee Engagement

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Publisher : Taylor & Francis
ISBN 13 : 1000859126
Total Pages : 365 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Internal Communication and Employee Engagement by : Nance McCown

Download or read book Internal Communication and Employee Engagement written by Nance McCown and published by Taylor & Francis. This book was released on 2023-04-25 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to explore the connection between internal communication and employee engagement in both educational and business settings. Through the collection of chapters contributed by leading public relations, communication, and management scholars as well as seasoned practitioners, readers will gain new insights into current issues in internal communication and employee engagement through a series of real-world case studies analyzing current issues and offering best practices in internal communication and employee engagement in specific industry and organization settings. Learning outcomes and discussion questions for both classroom use and business strategizing round out each chapter, providing a springboard to further inquiry, research, and initiative development in these intricately intertwined areas so crucial to employee satisfaction and organizational success. This makes Internal Communications and Employee Engagement an ideal resource for the intended audience of scholars, students, internal communication managers, and organizational leaders

Current Trends and Issues in Internal Communication

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Author :
Publisher : Springer Nature
ISBN 13 : 3030782131
Total Pages : 274 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Current Trends and Issues in Internal Communication by : Linjuan Rita Men

Download or read book Current Trends and Issues in Internal Communication written by Linjuan Rita Men and published by Springer Nature. This book was released on 2021-09-28 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book delves into important current issues and trends in internal communication from a strategic communication perspective. It presents recent research findings, theories, best practices, and cases in internal communication on a global scale. The book discusses emerging and important long-standing issues in-depth, including topics such as employee advocacy, internal social media, internal issue management and crisis communication, employee activism, purposeful communication, leadership communication, internal CSR communication, cross-cultural/global internal communications, internal communication, and employee well-being. Within these topics, the chapters address the function of internal communications in contemporary times, the role of leaders, how to integrate emerging technologies, building an internal brand, and measuring the effectiveness of internal communication. This book will be a comprehensive source on internal communication, especially on its new theoretical development related to the emerging issues and trends, best practices, and future directions for research and practice.

Making the Connections

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Publisher : Gower Publishing, Ltd.
ISBN 13 : 1409460614
Total Pages : 384 pages
Book Rating : 4.4/5 (94 download)

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Book Synopsis Making the Connections by : Mr Bill Quirke

Download or read book Making the Connections written by Mr Bill Quirke and published by Gower Publishing, Ltd.. This book was released on 2012-09-28 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bill Quirke demonstrates practically how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, and innovation, and to manage change more effectively. He describes the why, the what and the how of internal communication - why business needs better communication to achieve its objectives, what internal communication needs to deliver to add value, and how organizations need to manage their communication for best results.