Intercultural Communication Within The Tourism Industry

Download Intercultural Communication Within The Tourism Industry full books in PDF, epub, and Kindle. Read online Intercultural Communication Within The Tourism Industry ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

Intercultural Communication within the Tourism Industry

Author : Corinna Vellnagel
Publisher : GRIN Verlag
ISBN 13 : 3640742354
Total Pages : 157 pages
Book Rating : 4.6/5 (47 download)

DOWNLOAD NOW!

Book Synopsis Intercultural Communication within the Tourism Industry by : Corinna Vellnagel

Download or read book Intercultural Communication within the Tourism Industry written by Corinna Vellnagel and published by GRIN Verlag. This book was released on 2010-11-08 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2010 in the subject Tourism - Miscellaneous, grade: 2,0, University of Cooperative Education Ravensburg, language: English, abstract: Tourism is the most superficial way of an intercultural encounter1 and one of the biggest industrial sectors in the world. “The WTTC (World Travel and Tourism Council) estimates that over 230 million jobs in world are supported by the tourism industry, which equates to 8.3 per cent of total global employment, or one in every 12 jobs.”2 Furthermore, the latest statistics from 2008 show that tourism has not reached its peak yet. Over 80 countries earned more than € 642 billion through international tourism in 2008, while in 1990 it had only been € 207 billion.3 Another statistic representing and pointing up the booming tendency is the one showing the international tourist arrivals: while there had only been 25 million arrivals in 1950, the number constantly rose to 922 million in 2008 and by 2020 1.6 billion international tourist arrivals are expected.4 With so many tourists spending time abroad every year it is a logical consequence that different culture groups meet. From time to time, people may spend two weeks in Turkey, Dubai, Cancun or on Bali. This unfortunately might happen without the people even getting the local culture rudimentarily. But if they try to get to know the local culture, difficulties may occur. It is not only the language which is different and causes troubles and misunderstandings in communication; attitudes and the way people think vary greatly. Tourists often do not prepare themselves properly for their stays abroad; just reading a travel guide may not be sufficient at all. When going abroad people need to be aware of different behavioural rules and patterns. But not only tourists have to face this problem. In the tourism industry many people work abroad which not only leads to multicultural teams but also to misunderstandings going back to cultural differences. These groups, both tourists and employees, need to face their upcoming cultural communication challenges. Communication is an important and indispensible commodity; especially in the tourism industry conversations and interpersonal contact are trivial. Imagine a city tour or a checkout without a single word spoken. According to scientific investigations on interpersonal communications in the economy, managers spend 70% of their daily labour time with communicating.5 Due to the increasing internationalisation and globalisation of the tourism industry, the effects of intercultural relations on human resource management need to be taken into consideration.

Language and Intercultural Communication in Tourism

Author : Bal Krishna Sharma
Publisher : Routledge
ISBN 13 : 100046797X
Total Pages : 283 pages
Book Rating : 4.0/5 (4 download)

DOWNLOAD NOW!

Book Synopsis Language and Intercultural Communication in Tourism by : Bal Krishna Sharma

Download or read book Language and Intercultural Communication in Tourism written by Bal Krishna Sharma and published by Routledge. This book was released on 2021-11-25 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection critically examines tourism as a site of intercultural communication, drawing on the analytical tools afforded by the discipline toward better understanding contemporary tourism discourses and the broader societal structures of power and ideologies in which they are situated. The volume interrogates culture and interculturality in tourism in detailed analyses of discursive details in tourism interactions and focuses on the notion of culture as a process or phenomenon engaged in or enacted on by individuals. Drawing on discourse analytic and ethnographic approaches, the book brings together perspectives from the lived experiences of residents, hosts and ethnographers to explore the extent to which linguistic and cultural differences are constructed, identities negotiated, and power relations maintained and perpetuated in tourism encounters. The volume draws on insights from those working across a range of geographic contexts and explores the interplay of these issues in English as well as other languages and language varieties used in tourism interactions. With its focus on critical approaches to understanding language and culture, this book will appeal to students and scholars in intercultural communication, applied linguistics, sociolinguistics, linguistic anthropology, discourse analysis, and tourism studies.

Intercultural problems in the tourism industry

Author : Anne Timm
Publisher : GRIN Verlag
ISBN 13 : 3656001898
Total Pages : 13 pages
Book Rating : 4.6/5 (56 download)

DOWNLOAD NOW!

Book Synopsis Intercultural problems in the tourism industry by : Anne Timm

Download or read book Intercultural problems in the tourism industry written by Anne Timm and published by GRIN Verlag. This book was released on 2011-09-08 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2011 in the subject Communications - Intercultural Communication, grade: 1,3, Stralsund University of Applied Sciences, language: English, abstract: “McDonaldization” (GeorgRitzer), “Cocacolization” (Zdravko Mlinar) and “Mc-World” (Benjamin Barber) are just a few key words of a topic that has gained worldwide interest today. The Globalization is on the roll and seems to be unstoppable. [1] One by one, the world has become a ‘global village’ with multicultural societies, where it is unavoidable for us to get in greater contact with the rest of the world and other cultures. Our daily lives develop an increasingly international orientation. Globalization produced a demand for intercultural communication and awareness for both the tourism industry and many different commercial sectors. The travel and tourism industry has experienced a growing internationalization during the past decades. Especially here people are exposed to cultural different societies. In the tourism industry it is substantial to know cultures in its various forms and dimensions since it has a significant impact on tourism planning and development, management and marketing. Companies in the tourism industry have to understand the influence of national cultures on their consumers to be able to compete for market share successfully. Intercultural communication helps tourists to keep the quality of the interaction with different nationalities high and therefore contribute to their holiday experiences and perceptions of the visited destination. Many intercultural problems within the tourism industry arose during the past years and are becoming more and more threatening for both the host destinations and the tourist himself. This paper describes, analyzes and also discusses some of those problems in the tourism industry and try to find a possible solution for them in order to eventually smoothing the way from a global village to a global community.

Tourism and Intercultural Communication and Innovations

Author : Stoyan Marinov
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527533786
Total Pages : 219 pages
Book Rating : 4.5/5 (275 download)

DOWNLOAD NOW!

Book Synopsis Tourism and Intercultural Communication and Innovations by : Stoyan Marinov

Download or read book Tourism and Intercultural Communication and Innovations written by Stoyan Marinov and published by Cambridge Scholars Publishing. This book was released on 2019-04-25 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents the results of Bulgarian and international tourism research, and brings together selected papers from the international conference “Tourism and Innovations” held in Varna, Bulgaria, in 2018. It contains theoretical and empirical approaches towards various aspects of tourism concerning both innovations in tourism development and in foreign languages education. As a whole, the book presents innovative solutions and processes in tourism, including management and staff training, provoked by today’s opportunities and challenges for future tourism development. The first part is dedicated to issues in tourism innovation, ranging from those provoked from the changing global environment and tourism demand, through to social innovations concerning tourism products and human resources management. The second section of the book deals with traditions and innovations in foreign language education oriented to managers, operational staff and decision-makers in tourism.

Cross-cultural Communication for the Tourism and Hospitality Industry

Author : Helen FitzGerald
Publisher :
ISBN 13 :
Total Pages : 188 pages
Book Rating : 4.E/5 ( download)

DOWNLOAD NOW!

Book Synopsis Cross-cultural Communication for the Tourism and Hospitality Industry by : Helen FitzGerald

Download or read book Cross-cultural Communication for the Tourism and Hospitality Industry written by Helen FitzGerald and published by . This book was released on 1998 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introduction to the business of tourism examines the cultural values of various ethnic groups and language and non-verbal communication. Food, beverage, service and accommodation customs are analyzed for varying cultural groups, including South Korean, Thai, German, Indian and American.

Intercultural Communication Within the Tourism Industry

Author : Corinna Vellnagel
Publisher : GRIN Verlag
ISBN 13 : 3640742680
Total Pages : 161 pages
Book Rating : 4.6/5 (47 download)

DOWNLOAD NOW!

Book Synopsis Intercultural Communication Within the Tourism Industry by : Corinna Vellnagel

Download or read book Intercultural Communication Within the Tourism Industry written by Corinna Vellnagel and published by GRIN Verlag. This book was released on 2010-11 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2010 in the subject Tourism - Miscellaneous, grade: 2,0, University of Cooperative Education Ravensburg, language: English, abstract: Tourism is the most superficial way of an intercultural encounter1 and one of the biggest industrial sectors in the world. "The WTTC (World Travel and Tourism Council) estimates that over 230 million jobs in world are supported by the tourism industry, which equates to 8.3 per cent of total global employment, or one in every 12 jobs."2 Furthermore, the latest statistics from 2008 show that tourism has not reached its peak yet. Over 80 countries earned more than 642 billion through international tourism in 2008, while in 1990 it had only been 207 billion.3 Another statistic representing and pointing up the booming tendency is the one showing the international tourist arrivals: while there had only been 25 million arrivals in 1950, the number constantly rose to 922 million in 2008 and by 2020 1.6 billion international tourist arrivals are expected.4 With so many tourists spending time abroad every year it is a logical consequence that different culture groups meet. From time to time, people may spend two weeks in Turkey, Dubai, Cancun or on Bali. This unfortunately might happen without the people even getting the local culture rudimentarily. But if they try to get to know the local culture, difficulties may occur. It is not only the language which is different and causes troubles and misunderstandings in communication; attitudes and the way people think vary greatly. Tourists often do not prepare themselves properly for their stays abroad; just reading a travel guide may not be sufficient at all. When going abroad people need to be aware of different behavioural rules and patterns. But not only tourists have to face this problem. In the tourism industry many people work abroad which not only leads to multicultural teams but also to misunderstandings going back to cultural differences. These groups, both

Language and Cross-Cultural Communication in Travel and Tourism

Author : Soumya Sankar Ghosh
Publisher : CRC Press
ISBN 13 : 1040024645
Total Pages : 273 pages
Book Rating : 4.0/5 (4 download)

DOWNLOAD NOW!

Book Synopsis Language and Cross-Cultural Communication in Travel and Tourism by : Soumya Sankar Ghosh

Download or read book Language and Cross-Cultural Communication in Travel and Tourism written by Soumya Sankar Ghosh and published by CRC Press. This book was released on 2024-10-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new volume illustrates how one of the most rapidly evolving industries in the world—travel and tourism—has transcended its immediate economic concerns and has become a major signifier for cultural patterns and cross-cultural communications. It discusses how the function of language has become the subject of scrutiny in the context of intellectual deliberation vis-à-vis travel and tourism. Drawing on discourse analytics and ethnographic approaches, this volume brings together perspectives from the lived experiences of residents, hosts, and ethnographers to explore the extent to which linguistic and cultural differences are identified, constructed, negotiated, and maintained in tourism encounters.

Language and Intercultural Communication in the Workplace

Author : Hans J. Ladegaard
Publisher : Routledge
ISBN 13 : 1315468158
Total Pages : 367 pages
Book Rating : 4.3/5 (154 download)

DOWNLOAD NOW!

Book Synopsis Language and Intercultural Communication in the Workplace by : Hans J. Ladegaard

Download or read book Language and Intercultural Communication in the Workplace written by Hans J. Ladegaard and published by Routledge. This book was released on 2018-04-19 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Cross-Cultural Aspects of Tourism and Hospitality

Author : Erdogan Koc
Publisher : Routledge
ISBN 13 : 1000172066
Total Pages : 351 pages
Book Rating : 4.0/5 (1 download)

DOWNLOAD NOW!

Book Synopsis Cross-Cultural Aspects of Tourism and Hospitality by : Erdogan Koc

Download or read book Cross-Cultural Aspects of Tourism and Hospitality written by Erdogan Koc and published by Routledge. This book was released on 2020-09-03 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.

Tourism and Intercultural Exchange

Author : Gavin Jack
Publisher : Channel View Publications
ISBN 13 : 1845412656
Total Pages : 196 pages
Book Rating : 4.8/5 (454 download)

DOWNLOAD NOW!

Book Synopsis Tourism and Intercultural Exchange by : Gavin Jack

Download or read book Tourism and Intercultural Exchange written by Gavin Jack and published by Channel View Publications. This book was released on 2005-05-17 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book asks the question; why is it that tourism matters? It looks at how it is we do tourism and learn to be tourists when we are on holiday. Tourism is a dynamic way of being that may facilitate or hinder intercultural exchange. The ways in which we do tourism and the places in which we are tourists raise practical, material and emotional questions about tourist life. This book draws on both empirical work and a range of theoretical frameworks, arguing that tourism matters precisely because of the lessons it can teach us about living everyday life with others.

Intercultural Communication in the Global Workplace

Author : Iris I. Varner
Publisher : McGraw-Hill Higher Education
ISBN 13 : 0077476778
Total Pages : 530 pages
Book Rating : 4.0/5 (774 download)

DOWNLOAD NOW!

Book Synopsis Intercultural Communication in the Global Workplace by : Iris I. Varner

Download or read book Intercultural Communication in the Global Workplace written by Iris I. Varner and published by McGraw-Hill Higher Education. This book was released on 2011 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intercultural Communication in the Global Workplace, 5e by Beamer and Varner addresses the issues of culture and communication within the context of international business. The text provides examples of how cultural values and practices impact business communication. The authors explore the relationships among the cultural environments of the firm and the structure of the firm. They examine how companies and individuals communicate, and concentrate on the underlying cultural reasons for behavior.

International Tourism

Author : Yvette Reisinger, PhD
Publisher : Routledge
ISBN 13 : 1136438890
Total Pages : 416 pages
Book Rating : 4.1/5 (364 download)

DOWNLOAD NOW!

Book Synopsis International Tourism by : Yvette Reisinger, PhD

Download or read book International Tourism written by Yvette Reisinger, PhD and published by Routledge. This book was released on 2010-08-27 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management, and marketing. However, the focus has been on material forms of culture such as arts, music, or crafts. The impacts of national culture on tourist behavior and travel decision-making have not been paid much attention. Only in the last two years have cross-cultural issues begun to generate significant interest among academics. An examination of cultural characteristics and differences is extremely important to the tourism industry because today’s tourism environment is becoming increasingly international. Information on the nature of the cultural differences between international tourists and locals is not readily available in tourism literature. The concept of culture is very complex and includes such abstract concepts as satisfaction, attitude and loyalty. International Tourism brings these concepts to the undergraduate student in tourism, as well as students in the related fields of marketing, management, international business, and cross-cultural communication. Designed as a textbook, it isorganized and presented in an integrated and relevant way for the benefit of a worldwide audience.

Intercultural Communication and Public Policy

Author : Iheanacho, Ngozi
Publisher : M & J Grand Orbit Communications
ISBN 13 : 978541647X
Total Pages : 385 pages
Book Rating : 4.7/5 (854 download)

DOWNLOAD NOW!

Book Synopsis Intercultural Communication and Public Policy by : Iheanacho, Ngozi

Download or read book Intercultural Communication and Public Policy written by Iheanacho, Ngozi and published by M & J Grand Orbit Communications. This book was released on 2016-07-25 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: As there are different races and people in the world, so there are different cultures - meaning that cultural diversity is inevitable. Through human contact and association cultures meet. In such meetings every individual and culture projects itself as worthy, and should be held in high esteem. In today's world it is not encouraging to be ethnocentric - always taking action or in actions that crystallize and project a feeling of one's own culture or racial superiority. Such attitude obstructs meaningful interaction, human relations, tolerance and co-operation. Conversely, the skill and ability to tolerate and communicate effectively with people from diverse cultures is a social activity which begins from thought to behaviour, in both spoken and non-spoken versions. The book contains 19 essays, structured into five parts.

Exploring Intercultural Communication

Author : Zhu Hua
Publisher : Routledge
ISBN 13 : 1136029842
Total Pages : 283 pages
Book Rating : 4.1/5 (36 download)

DOWNLOAD NOW!

Book Synopsis Exploring Intercultural Communication by : Zhu Hua

Download or read book Exploring Intercultural Communication written by Zhu Hua and published by Routledge. This book was released on 2013-08-15 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in Applied Linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course as well as advanced undergraduates. Titles in the series are also ideal for language professionals returning to academic study. The books take an innovative 'practice to theory' approach, with a 'back-to-front' structure. This leads the reader from real-world problems and issues, through a discussion of intervention and how to engage with these concerns, before finally relating these practical issues to theoretical foundations. Additional features include tasks with commentaries, a glossary of key terms, and an annotated further reading section. Exploring Intercultural Communication investigates the role of language in intercultural communication, paying particular attention to the interplay between cultural diversity and language practice. This book brings together current or emerging strands and themes in the field by examining how intercultural communication permeates our everyday life, what we can do to achieve effective and appropriate intercultural communication, and why we study language, culture and identity together. The focus is on interactions between people from various cultural and linguistic backgrounds, and regards intercultural communication as a process of negotiating meaning, cultural identities, and – above all – differences between ourselves and others. Including global examples from a range of genres, this book is an essential read for students taking language and intercultural communication modules within Applied Linguistics, TESOL, Education or Communication Studies courses.

Travel and Intercultural Communication

Author : Eva Lambertsson Björk
Publisher : Cambridge Scholars Publishing
ISBN 13 : 152750512X
Total Pages : 163 pages
Book Rating : 4.5/5 (275 download)

DOWNLOAD NOW!

Book Synopsis Travel and Intercultural Communication by : Eva Lambertsson Björk

Download or read book Travel and Intercultural Communication written by Eva Lambertsson Björk and published by Cambridge Scholars Publishing. This book was released on 2017-11-06 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume brings together the proceedings of “Going North: An Interdisciplinary Conference on Travel and Intercultural Communication” held in Halden, Norway, in 2016. Today’s world is akin to a global network where spatial, linguistic and cultural mobility reshapes our identities. This mobility is unprecedented in its scope, and is caused by a multitude of reasons, from purely leisurely travel to desperate flight. The “Going North” conference addressed the role of travel – past and present – and intercultural communication connected to travel. The book brings together texts focusing on going north from several geographical points of departure, from a wide range of genres, and explores a range of intercultural aspects such as issues of identity, othering, the crossing of borders, and cultural perceptions of the north.

Communication in Tourism Management Diploma Level

Author : CPA John Kimani
Publisher : Finstock Evarsity Publishers
ISBN 13 : 9914753639
Total Pages : 111 pages
Book Rating : 4.9/5 (147 download)

DOWNLOAD NOW!

Book Synopsis Communication in Tourism Management Diploma Level by : CPA John Kimani

Download or read book Communication in Tourism Management Diploma Level written by CPA John Kimani and published by Finstock Evarsity Publishers. This book was released on 2023-06-12 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Introduction to Communication in Tourism • Verbal Communication in Tourism • Non-verbal Communication in Tourism • Written Communication in Tourism • Interpersonal Communication in Tourism • Intercultural Communication in Tourism • Crisis Communication in Tourism • Communication Technology in Tourism

Introducing Intercultural Communication

Author : Shuang Liu
Publisher : SAGE
ISBN 13 : 1446259544
Total Pages : 330 pages
Book Rating : 4.4/5 (462 download)

DOWNLOAD NOW!

Book Synopsis Introducing Intercultural Communication by : Shuang Liu

Download or read book Introducing Intercultural Communication written by Shuang Liu and published by SAGE. This book was released on 2010-11-09 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Books on intercultural communication are rarely written with an intercultural readership in mind. In contrast, this multinational team of authors has put together an introduction to communicating across cultures that uses examples and case studies from around the world. The book further covers essential new topics, including international conflict, social networking, migration, and the effects technology and mass media play in the globalization of communication. Written to be accessible for international students too, this text situates communication theory in a truly global perspective. Each chapter brings to life the links between theory and practice and between the global and the local, introducing key theories and their practical applications. Along the way, you will be supported with first-rate learning resources, including: • theory corners with concise, boxed-out digests of key theoretical concepts • case illustrations putting the main points of each chapter into context • learning objectives, discussion questions, key terms and further reading framing each chapter and stimulating further discussion • a companion website containing resources for instructors, including multiple choice questions, presentation slides, exercises and activities, and teaching notes. This book will not merely guide you to success in your studies, but will teach you to become a more critical consumer of information and understand the influence of your own culture on how you view yourself and others.