Innovative B2B Marketing

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Author :
Publisher : Kogan Page
ISBN 13 : 9781398604766
Total Pages : 304 pages
Book Rating : 4.6/5 (47 download)

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Book Synopsis Innovative B2B Marketing by : Simon Hall

Download or read book Innovative B2B Marketing written by Simon Hall and published by Kogan Page. This book was released on 2022-05-31 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cut through the noise surrounding B2B marketing using this clear and pragmatic guide that provides coverage of all the most recent developments, including social marketing, customer attrition, B2B partnership marketing and much more.

B2B Digital Marketing Strategy

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1789662559
Total Pages : 353 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis B2B Digital Marketing Strategy by : Simon Hall

Download or read book B2B Digital Marketing Strategy written by Simon Hall and published by Kogan Page Publishers. This book was released on 2020-08-13 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harness the most up-to-date techniques, frameworks and skills for effective B2B digital marketing, with this essential handbook as recommended by the Chartered Institute of Marketing (CIM). B2B Digital Marketing Strategy is a decisive guide to the most recent developments in the field. It gives readers an overview of the latest frameworks and models, and shows how these can be used to overcome the everyday challenges associated with account targeting, data utilization, and digital campaign management. Intensely practical, B2B Digital Marketing Strategy helps readers get to grips with some of the more advanced and complex elements of B2B marketing. It expertly explains how to incorporate the latest digital methodologies into critical processes such as lead generation, customer retention and customer experience personalization. Packed with global case studies and examples, this book is an invaluable resource for any professional operating in the B2B space.

B2B Digital Marketing Strategy

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1398610186
Total Pages : 401 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis B2B Digital Marketing Strategy by : Simon Hall

Download or read book B2B Digital Marketing Strategy written by Simon Hall and published by Kogan Page Publishers. This book was released on 2023-10-03 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hone and perfect your digital marketing skills and learn how to apply them effectively to B2B marketing with the new edition of this bestselling guide. B2B Digital Marketing Strategy is a clear and practical digital marketing guide that helps readers get to grips with some of the more advanced and complex elements of B2B marketing. It gives readers an overview of the latest approaches, models, processes and solutions, as well as examples of technologies to help them deal with key current B2B digital marketing challenges such as those associated with account targeting, data utilization and digital campaign management. It expertly explains how to incorporate the latest digital methodologies into critical processes such as lead generation, customer retention and customer experience personalization. This book is an invaluable resource for any professional or student in the B2B space. Newly updated, this second edition provides two new chapters on digital retention marketing and social media strategies as well as improved guidance on campaign tracking and gamification. This practical guide is packed with global case studies and examples such as Danfoss, American Express and IBM.

Innovative B2B Marketing

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1398604771
Total Pages : 377 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Innovative B2B Marketing by : Simon Hall

Download or read book Innovative B2B Marketing written by Simon Hall and published by Kogan Page Publishers. This book was released on 2022-08-03 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Navigate the B2B marketing sphere with this fully updated guide on how to better understand new customer habits, the digital era and how to shift away from outdated traditional practices. Innovative B2B Marketing is an essential guide for marketers looking for the latest approaches, models and solutions for B2B marketing. Written by one of the leading voices in the B2B marketing sphere who works with the Chartered Institute of Marketing (CIM) and other major associations, this book features real-life examples from a diverse range of sectors including marine, information technology and pharmaceutical, plus topical discussion points and challenges from key B2B marketing forums and associations. Now fully updated, the second edition of Innovative B2B Marketing features new chapters on customer attrition, B2B partnership marketing and lead nurturing, as well as further content on influencer marketing and the behaviours of millennial customers. It is accompanied by online resources which consist of case studies, web links to insightful videos and articles, and presentation slides with practical models and templates.

B2B Marketing Strategy

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749481072
Total Pages : 217 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis B2B Marketing Strategy by : Heidi Taylor

Download or read book B2B Marketing Strategy written by Heidi Taylor and published by Kogan Page Publishers. This book was released on 2017-12-03 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: B2B marketing is functioning in an increasingly fast-paced and complex business landscape, with a wealth of new technologies, tools and channels, and where customers are more in control of the buying process than ever before. With the imperative to become 'digital', B2B marketers have become consumed by the marketing activity itself - the tactics - instead of the outcomes marketers want and need to achieve for customers and businesses. B2B Marketing Strategy provides fresh insight into the challenges marketers are facing in such an environment and offers a new framework for developing B2B marketing strategy and plans. Written by an internationally recognised and award winning senior marketing strategist, B2B Marketing Strategy is a thought-provoking and comprehensive exploration of the state of B2B marketing. Expertly examined, this book will challenge the perspective of B2B marketers by confronting and refuting the many fallacies that currently dominate the industry. Filled with real-world case studies and practical, actionable insights, B2B Marketing Strategy takes the reader through three phases of thinking, doing and being different in order to make B2B marketing memorable in the hearts and minds of customers, creating lasting customer engagement.

Advice from the Top

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Author :
Publisher : Dog Ear Publishing
ISBN 13 : 1457502194
Total Pages : 230 pages
Book Rating : 4.4/5 (575 download)

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Book Synopsis Advice from the Top by : Business Marketing Association

Download or read book Advice from the Top written by Business Marketing Association and published by Dog Ear Publishing. This book was released on 2011-03 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn Essential B2B Marketing Strategies and Techniques In today's ultra-competitive business landscape, mastering innovative B2B marketing skills is a must. Whether you own a small business or oversee a large marketing department, Advice From The Top will provide you with an abundance of information from marketing experts who will teach you: - Proven strategies for developing more effective marketing programs - Powerful ideas for creating dynamic content - Specific guidelines for executing marketing plans - Time-tested formulas for measuring success - And much more " Wow, what a terrific, broad collection of B2B marketing insight. I love hearing the diverse voices, from academia to corporate board room, sharing the most interesting facets of marketing, all of which are pertinent to my daily job as a CMO." Katherine Button Bell, Vice President and Chief Marketing Officer, Emerson " If you're looking for a wide range of B2B marketing wisdom, this book is a must-have from pros. A shining example of the intellectual property our BMA members have and are willing to share." Al Maag, Chief Communications Officer, Avnet, and President of BMA Phoenix BMA Colorado is a 13-time national BMA Chapter of the Year award winner. www.bmacolorado.org

B2B Marketing

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Author :
Publisher : Springer Nature
ISBN 13 : 3030542920
Total Pages : 754 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis B2B Marketing by : Uwe G. Seebacher

Download or read book B2B Marketing written by Uwe G. Seebacher and published by Springer Nature. This book was released on 2021-05-03 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique book comprehensively presents the current state of knowledge, theoretical and practical alike, in the field of business-to-business (B2B) marketing. More than 30 of the best and most recognized B2B marketers address the most relevant theoretical foundations, concepts, tried and tested approaches and models from entrepreneurial practice. Many of those concepts are published for the first time ever in this book. The book not only builds on the existing classic literature for industrial goods marketing but also – and much more importantly – finally closes the gap towards the rapidly growing ecosystem of modern B2B marketing terms, instruments, products, and topics. Technical terms such as Account-Based Marketing, Buyer Journey, ChatBots, Content AI, Marketing Automation, Marketing Canvas, Social Selling, Touchpoint Sensitivity Analysis, and Predictive Intelligence are explained and examined in detail, especially in terms of their applicability and implementation. The book as a whole reflects the B2B marketing journey so that the readers can directly connect the content to their own experience and use the book as a guide in their day-to-day work for years to come.

Hacking Marketing

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119183235
Total Pages : 290 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Hacking Marketing by : Scott Brinker

Download or read book Hacking Marketing written by Scott Brinker and published by John Wiley & Sons. This book was released on 2016-03-02 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Apply software-inspired management concepts to accelerate modern marketing In many ways, modern marketing has more in common with the software profession than it does with classic marketing management. As surprising as that may sound, it's the natural result of the world going digital. Marketing must move faster, adapt more quickly to market feedback, and manage an increasingly complex set of customer experience touchpoints. All of these challenges are shaped by the dynamics of software—from the growing number of technologies in our own organizations to the global forces of the Internet at large. But you can turn that to your advantage. And you don't need to be technical to do it. Hacking Marketing will show you how to conquer those challenges by adapting successful management frameworks from the software industry to the practice of marketing for any business in a digital world. You'll learn about agile and lean management methodologies, innovation techniques used by high-growth technology companies that any organization can apply, pragmatic approaches for scaling up marketing in a fragmented and constantly shifting environment, and strategies to unleash the full potential of talent in a digital age. Marketing responsibilities and tactics have changed dramatically over the past decade. This book now updates marketing management to better serve this rapidly evolving discipline. Increase the tempo of marketing's responsiveness without chaos or burnout Design "continuous" marketing programs and campaigns that constantly evolve Drive growth with more marketing experiments while actually reducing risk Architect marketing capabilities in layers to better scale and adapt to change Balance strategic focus with the ability to harness emergent opportunities As a marketer and a manager, Hacking Marketing will expand your mental models for how to lead marketing in a digital world where everything—including marketing—flows with the speed and adaptability of software.

Social Media for B2B Marketing: Strategies and Best Practices

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Author :
Publisher : Mayfair Digital Agency
ISBN 13 :
Total Pages : 9 pages
Book Rating : 4./5 ( download)

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Book Synopsis Social Media for B2B Marketing: Strategies and Best Practices by : Mayfair Digital Agency

Download or read book Social Media for B2B Marketing: Strategies and Best Practices written by Mayfair Digital Agency and published by Mayfair Digital Agency. This book was released on 2021-11-11 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the ever-evolving landscape of digital marketing, social media has become an indispensable tool for B2B businesses to reach and engage with their target audience effectively. The book "Social Media for B2B Marketing" is a comprehensive guide that unravels the strategies and best practices essential for success in this realm. From understanding the unique dynamics of B2B marketing to crafting a tailored social media strategy, this book provides valuable insights to help businesses leverage platforms like LinkedIn, Twitter, and Facebook to their advantage. The book emphasizes the importance of establishing a strong brand presence on social media, creating valuable content, and nurturing meaningful connections with potential clients. It delves into how to identify the right social media channels that align with specific B2B goals and how to measure the success of these efforts. Furthermore, "Social Media for B2B Marketing" highlights the significance of using social listening tools to gain a deeper understanding of customer needs, preferences, and pain points, enabling businesses to refine their offerings accordingly. By adopting the strategies and best practices outlined in this book, B2B companies can position themselves as thought leaders in their industry, build credibility, and ultimately generate high-quality leads and long-term business relationships through social media.

Business to Business Marketing

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Author :
Publisher : Oxford University Press, USA
ISBN 13 : 0199551685
Total Pages : 381 pages
Book Rating : 4.1/5 (995 download)

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Book Synopsis Business to Business Marketing by : Nick Ellis

Download or read book Business to Business Marketing written by Nick Ellis and published by Oxford University Press, USA. This book was released on 2010-11-25 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book provides a comprehensive introduction to the main theoretical and managerial issues of B2B marketing. It shows the significance of B2B marketing in modern economies within the complex network of buying and selling relationships between organizations.

Sales 2.0

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Publisher : John Wiley & Sons
ISBN 13 : 047048280X
Total Pages : 270 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Sales 2.0 by : Anneke Seley

Download or read book Sales 2.0 written by Anneke Seley and published by John Wiley & Sons. This book was released on 2008-12-23 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two Silicon Valley insiders reveal the emerging Sales 2.0 trend and how companies can profit from it Sales 2.0 explores the emerging Sales 2.0 phenomenon, how it is characterized, why it is imperative for a company’s long-term success, and how anyone can get started with this new approach to generating revenue. Driven by an explosion of online products and changing customer buying preferences, Sales 2.0 is the marriage of Web 2.0 technologies with innovative sales processes. The book shows readers how to redeploy their sales teams for greater bottom-line results and reveals all the differences between Sales 2.0 and traditional selling. Through real world case studies, readers will learn how industry leaders achieved phenomenal results and a competitive advantage. Applicable to sales teams in any industry, Sales 2.0 presents the future of sales today.

ABM Is B2B

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Author :
Publisher : IdeaPress Publishing
ISBN 13 : 9781940858951
Total Pages : 179 pages
Book Rating : 4.8/5 (589 download)

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Book Synopsis ABM Is B2B by : Sangram Vajre

Download or read book ABM Is B2B written by Sangram Vajre and published by IdeaPress Publishing. This book was released on 2019-09-03 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Bestseller on Amazon in Marketing and Sales! FACT: Less than ONE percent of all leads become customers. As a business, how can you break that trend and achieve client fidelity? In this book we reveal the secrets behind the framework that will sell and retain your customers. Did you know that less than one percent of all leads become customers? It is a true and shocking stat, but there is a way to stop the waste and flip this around. In this highly anticipated book, we reveal the secrets behind our signature TEAM - Target, Engage, Activate, and Measure - framework to transform your approach to market, increase sales, and retain your ideal customers. Account-Based Marketing (ABM) is the new B2B. It's time to challenge the status quo of B2B Marketing and Sales, and transition to what the business arena already expects as the updated B2B model. A transformation like this can only happen through an account-based approach that unites marketing, sales, and customer success teams (go-to-market teams) as #OneTeam. In summary, the TEAM framework coupled with the account-based approach enables your company to focus on the target accounts, engage them in a meaningful way, activate the sales team with top tier accounts proactively, and finally measure success based on business outcomes over vanity metrics. It's time to take the lead and transition your business to ABM. The process is simple when you have the right book - ABM is B2B. What are you waiting for?

B2B Marketing

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Author :
Publisher : Notion Press
ISBN 13 : 1948372886
Total Pages : 415 pages
Book Rating : 4.9/5 (483 download)

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Book Synopsis B2B Marketing by : K.Venkataraman

Download or read book B2B Marketing written by K.Venkataraman and published by Notion Press. This book was released on 2017-12-22 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the present days of International Trade (year 2014), India’s Trade deficit or the current account deficit runs to nearly $40 Billion. This represents more than 2% of the national GDP. In view of this large deficit, the country faces unprecedented inflation. India’s major exports include Information Technology, pharmaceuticals, as well as gems and jewellery. Manufactured goods, automobiles and heavy machinery intended for manufacturing purposes account for very little when compared to countries like China, Japan, Germany and South Korea. Therefore, it is imminent that quality of such products manufactured in the country meets the international standards. In addition, innovative marketing techniques need to be adopted by individuals and companies to position our products globally. Most of the international trade takes place between Business to Business rather than Business to Consumer directly. The book focuses on this sector of Business, namely, Business to Business Marketing. Needless to say, text material provided will be useful for industrialists, technocrats as well as regular management students. The book will be available in –http://www.amazon.in/

Gamechangers

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Publisher : John Wiley & Sons
ISBN 13 : 1118956974
Total Pages : 320 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Gamechangers by : Peter Fisk

Download or read book Gamechangers written by Peter Fisk and published by John Wiley & Sons. This book was released on 2015-01-27 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shake up and redefine the market by changing your game! A new generation of businesses is rising out of the maelstrom of economic and technological change across our world. These companies are shaking up the world. In Gamechangers Peter Fisk has sought out the brands and businesses, large and small, from every continent, who are changing the game... and shows how we can learn the best new approaches to strategy and leadership, innovation and marketing from them. ‘Gamechangers’ are disruptive and innovative, they are more ambitious, with stretching vision and enlightened purpose. They find their own space, then shape it in their own vision. Most of all they have great ideas. They outthink their competition, thinking bigger and different. They don’t believe in being slightly cheaper or slightly better. Why be 10% better, when you could be 10 times better? Gamechangers is built around 10 themes that are shaping the future of business, brought to life with 100 case studies from across the world, and 16 practical canvases to make the best ideas happen in your business. The book is supported by a range of seminars, workshops and digital resources. Gamechangers offers guidance on: Thinking smarter and acting faster Embracing the new tricks of business Understanding how gamechangers dream and disrupt Delivering practical results and winning

Lean B2B

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Author :
Publisher : Étienne Garbugli
ISBN 13 : 1778074006
Total Pages : 225 pages
Book Rating : 4.7/5 (78 download)

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Book Synopsis Lean B2B by : Étienne Garbugli

Download or read book Lean B2B written by Étienne Garbugli and published by Étienne Garbugli. This book was released on 2022-03-22 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get from Idea to Product/Market Fit in B2B. The world has changed. Nowadays, there are more companies building B2B products than there’s ever been. Products are entering organizations top-down, middle-out, and bottom-up. Teams and managers control their budgets. Buyers have become savvier and more impatient. The case for the value of new innovations no longer needs to be made. Technology products get hired, and fired faster than ever before. The challenges have moved from building and validating products to gaining adoption in increasingly crowded and fragmented markets. This, requires a new playbook. The second edition of Lean B2B is the result of years of research into B2B entrepreneurship. It builds off the unique Lean B2B Methodology, which has already helped thousands of entrepreneurs and innovators around the world build successful businesses. In this new edition, you’ll learn: - Why companies seek out new products, and why they agree to buy from unproven vendors like startups - How to find early adopters, establish your credibility, and convince business stakeholders to work with you - What type of opportunities can increase the likelihood of building a product that finds adoption in businesses - How to learn from stakeholders, identify a great opportunity, and create a compelling value proposition - How to get initial validation, create a minimum viable product, and iterate until you're able to find product/market fit This second edition of Lean B2B will show you how to build the products that businesses need, want, buy, and adopt.

Rethink Your Marketing

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Author :
Publisher :
ISBN 13 : 9780999184707
Total Pages : pages
Book Rating : 4.1/5 (847 download)

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Book Synopsis Rethink Your Marketing by : Tom Shapiro

Download or read book Rethink Your Marketing written by Tom Shapiro and published by . This book was released on 2017-07-20 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: If your business is stuck and you just cannot seem to grow beyond your current plateau, Rethink Your Marketing arms you with seven strategies for getting unstuck to fuel your revenue growth. Rethink Your Marketing helps you to identify the specific levers of your marketing that will lead to new growth, enabling you to cut through the noise to what truly moves the needle. Rethink Your Marketing includes marketing wisdom from more than 50 companies. Want to know how Russell Weiner, President at Domino's, created the fastest-growing restaurant in the U.S.? Want to know how Mark Organ took Eloqua from near bankruptcy to being acquired for $871 million? Want to know how Michelle Stern, SVP at Legendary Entertainment, is working with her applied analytics team to upend the way the entire movie industry markets films? Want to know how Jerome Hiquet, CMO at Tough Mudder, is plotting the brand's future growth? This book's got you covered! If your business has hit a plateau, rethink your brand's marketing to unleash growth. Merely tweaking what you are doing, though, will most likely lead to stagnation. Merely copying what the competition is doing will result in frustration. Merely following what the media is hyping will lead to failure. Instead, Rethink Your Marketing teaches you to avoid tinkering, and instead to go big, go bold, and go all out in highly strategic ways. From audience targeting and neuromarketing, to marketing mix and marketing metrics, after reading this book you'll learn a variety of paths for unleashing revenue growth. From basketball-playing sumo wrestlers to innovative revenue models, you'll uncover how dozens of highly successful brands are achieving marketing breakthroughs and accelerating their growth. Read Rethink Your Marketing, and learn to transform your business.

Digital China: How to do B2B Marketing in China

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Author :
Publisher : Alarice International Limited
ISBN 13 :
Total Pages : 66 pages
Book Rating : 4./5 ( download)

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Book Synopsis Digital China: How to do B2B Marketing in China by : Ashley Dudarenok

Download or read book Digital China: How to do B2B Marketing in China written by Ashley Dudarenok and published by Alarice International Limited. This book was released on 2020-01-01 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: China is a global manufacturing hub and home to many of the world’s largest trade fairs. It’s also a global center for research and development, prototyping, AI, 5G, green technology, facial recognition and data analysis. For businesses, it’s a very important place to develop connections, partnerships and a reputation with other businesses. If you’re a B2B company looking at the China market, this book is for you. Find out how to set yourself apart in the B2B space through the power of digital marketing and online platforms. Here’s an excerpt to give you a taste. There’s a belief among some that marketing only works for B2C companies. B2B marketing looks and feels different from B2C marketing but it’s been around forever and is even more necessary in a world full of increasing disruptions and challenges. As one of the world’s largest economies and a world centre for manufacturing, China provides ample opportunities for B2C and B2B brands alike. However, B2B marketing in China is a bit different from the West. Traditional trade shows, conference calls and meetings are irreplaceable aspects of B2B marketing now and in the future. However, a digital presence is important and has a strong effect when establishing business relationships. Most Chinese B2B companies also prefer a B2C selling approach and there are cultural differences in business etiquette and the dealmaking process that can’t be ignored. Flexibility, patience, a willingness to learn and adapting to local culture and practices is also necessary. Part of that adaptation involves lots of talking over dinners, understanding the negotiation process and being optimized for the mobile internet. Technology and personal interactions meld and overlap in China and for B2B businesses, one can’t replace the other. We’ve created this mini book for B2B companies in order to help them understand cultural differences, the Chinese digital marketing landscape and best practices. So if you have questions about getting attention from Chinese businesses, this book will help you to find your answers and create your B2B digital marketing strategy. The Digital Channels You Need to Know In 1999, near the start of China’s digital transformation, a group of people led by Jack Ma, started a B2B website called Alibaba.com. It was an English-language B2B website aimed at small businesses around the world that wanted to connect with manufacturers and suppliers in China. It’s next website, also launched in 1999, was 1688.com, a Chinese-language B2B marketplace for domestic companies. We all know how that went. Today, Alibaba is one of the world’s largest tech companies. It has expanded into financial technology, cloud storage systems, entertainment, media and offline grocery stores. And it all started with B2B. According to a July 2019 interview with John Caplan, head of North American B2B at Alibaba Group, “B2B e-commerce is a $23.9 trillion market — six times larger than B2C e-commerce.” So let’s get started with a list of digital channels for B2B in China that you need to know. It starts with one that everyone already knows. 1. Alibaba.com The granddaddy of them all. Jack Ma chose Alibaba as the name for the first site after the character Ali Baba from the folktale. He tested the name while he was in San Francisco and found it was recognized by people from all over the world. Alibaba.com is a huge multi-language portal for small businesses world-wide who are looking for suppliers and manufacturers. While most of the suppliers on the site are from China, international companies are also represented. Menus on the homepage allow for 15 different languages, regional settings and for prices to be indicated in currencies from all over the globe. The category menu on the homepage lists 9 product categories and the full menu lists 12 more with countless subgroups that include everything from firefighting supplies to balloons. You can buy everything from a single toy to crude oil (500,000 barrels is the minimum buy). It’s fair to say that whatever your size or industry, there’s something here for you.” REVIEWS “Great and relevant content! Professional and knowledgeable speaker with contagious energy.” Michelle Ng, Harley-Davidson “Ashley opened our eyes to how the Chinese are leading innovation in the social media space, and how we can learn from them.” Coen Tan, Lead Trainer at Ministry of Influence