Innovation In Public Services

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Innovation in Public Sector Services

Author : Paul Windrum
Publisher : Edward Elgar Publishing
ISBN 13 : 1848441541
Total Pages : 265 pages
Book Rating : 4.8/5 (484 download)

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Book Synopsis Innovation in Public Sector Services by : Paul Windrum

Download or read book Innovation in Public Sector Services written by Paul Windrum and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, public equal to bureaucratic paralysis , it offers precious insights into public sector learning, entrepreneurship, of course inertias, and also the trade-offs involved in different management philosophies and performance evaluation methods. It is a rare example of political economy done right . Giovanni Dosi, Sant Anna School of Advanced Studies, Pisa Innovation and entrepreneurship have become the cornerstones for economic growth, jobs and competitiveness in the global economy. However, the burden for generating an innovative economy has fallen on the private sector. Scholars have been remarkably taciturn concerning the role for innovation and entrepreneurship in the public sector has remained strikingly invisible. No more. In Innovation in Public Sector Services, the authors assemble a team of leading international scholars in a path breaking study to identify the potential for the public sector in contributing to innovation and entrepreneurship. In particular, the volume introduces an insightful new analytical framework that lays the foundations for transforming a sleepy public sector into a dynamic, innovative and highly effective partner for leadership and change in the global era. Scholars, policy makers and business leaders who think that the public sector is condemned to being a hindrance to innovation and entrepreneurship rather than a leader championing change and competitiveness in a global economy would be well advised to read this important new book. David B. Audretsch, Indiana University, Bloomington, US and WHU, Germany This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations. This book provides key lessons for these public sector entrepreneurs. Innovation in Public Sector Services fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.

Leading Public Sector Innovation

Author : Christian Bason
Publisher : Policy Press
ISBN 13 : 1847426336
Total Pages : 290 pages
Book Rating : 4.8/5 (474 download)

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Book Synopsis Leading Public Sector Innovation by : Christian Bason

Download or read book Leading Public Sector Innovation written by Christian Bason and published by Policy Press. This book was released on 2010 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.

Innovation in the Public Sector

Author : V. Bekkers
Publisher : Springer
ISBN 13 : 0230307523
Total Pages : 259 pages
Book Rating : 4.2/5 (33 download)

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Book Synopsis Innovation in the Public Sector by : V. Bekkers

Download or read book Innovation in the Public Sector written by V. Bekkers and published by Springer. This book was released on 2011-04-12 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses issues relevant to an understanding of the innovation journeys on which public organizations have embarked. If public innovation is defined as a necessary condition for establishing meaningful interactions between the government and society what are the relevant issues that may explain successful processes and forms of public innovation?

Handbook of Innovation in Public Services

Author : Stephen P. Osborne
Publisher : Edward Elgar Publishing
ISBN 13 : 1849809755
Total Pages : 609 pages
Book Rating : 4.8/5 (498 download)

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Book Synopsis Handbook of Innovation in Public Services by : Stephen P. Osborne

Download or read book Handbook of Innovation in Public Services written by Stephen P. Osborne and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 609 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.

Practical Innovation in Government

Author : Alan G Robinson
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523001801
Total Pages : 176 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Practical Innovation in Government by : Alan G Robinson

Download or read book Practical Innovation in Government written by Alan G Robinson and published by Berrett-Koehler Publishers. This book was released on 2022-07-19 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government. Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones. In their six-year, five-country study of seventy-seven government organizations-ranging from small departments to entire states-Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don't work well in the public sector, while practices that are rare in the private sector prove highly effective. The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies. Rather than management making the improvements, as is the norm in the private sector, these high-performers focused on front-line-driven improvement, where most of the change activity was led by supervisors and low-level managers who unleashed the creativity and ideas of their employees to improve their operations bit by bit every day. You'll discover how Denver's Department of Excise and Licenses reduced wait times from an hour and forty minutes to just seven minutes; how the Washington State Patrol garage tripled its productivity and became a national benchmark; how a K8 school in New Brunswick, Canada, boosted the percentage of students reading at the appropriate age level from 22 percent to 78 percent; and much more.

Framing Innovation in Public Service Sectors

Author : Rolf Rønning
Publisher : Routledge
ISBN 13 : 113462848X
Total Pages : 266 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Framing Innovation in Public Service Sectors by : Rolf Rønning

Download or read book Framing Innovation in Public Service Sectors written by Rolf Rønning and published by Routledge. This book was released on 2014-05-09 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation is seen as an interactive process that involves many actors within and across organizational boundaries. In public sector services, innovation is a frequent, often holistic, and multi-layered process that involves many actors and many services at the same time. However, most of the existing literature on innovation in public sector services is based on the economics of innovation, which is heavily influenced by investigations of the private sector. Innovation in the Public Sector develops a more context-sensitive and rich approach in order to explore the different logics of innovation that prevail here. Rather than presenting a general theory of innovation, the book specifies how innovation and value creation are interconnected with social and institutional elements. Analytical constructs, including dynamic capability, absorptive capacity, and practice-based approaches, are reviewed and anchored in the organizational context of public sector services. Such a perspective on innovation can help us develop new understandings of the process and history of innovation, contributing to processual organizational analysis in a broader sense, and further developing present theories of organizational change.

The Oxford Handbook of Governance

Author : David Levi-Faur
Publisher : Oxford University Press
ISBN 13 : 0199560536
Total Pages : 828 pages
Book Rating : 4.1/5 (995 download)

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Book Synopsis The Oxford Handbook of Governance by : David Levi-Faur

Download or read book The Oxford Handbook of Governance written by David Levi-Faur and published by Oxford University Press. This book was released on 2012-03-29 with total page 828 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Oxford Handbook will be the definitive study of governance for years to come. 'Governance' has become one of the most popular terms in contemporary political science; this Handbook explores the full range of meaning and application of the concept and its use in a number of research fields.

Voluntary Organizations and Innovation in Public Services

Author : Stephen P. Osborne
Publisher : Routledge
ISBN 13 : 1134673159
Total Pages : 270 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Voluntary Organizations and Innovation in Public Services by : Stephen P. Osborne

Download or read book Voluntary Organizations and Innovation in Public Services written by Stephen P. Osborne and published by Routledge. This book was released on 2013-01-11 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: The innovative capacity of voluntary organizations has become a touchstone for their role in providing public services. Across the world there are increasing pressures on voluntary organizations to improve the quality and effectiveness of public services through innovation and change. This volume uses original research to assess the innovative capacity of voluntary organizations. It provides: * a conceptual framework for understanding the innovative capacity of voluntary organizations * empirical evidence detailing the nature and extent of innovation * an analysis of successful innovators in personal social services * the applicability of the for-profit model of innovation to non-profit organizations * an account of the contingent nature of voluntary organizations' relationship to their external environment and particularly their main funders. The development of a theory of innovation in non-market and nonprofit conditions makes this volume an important addition to organizational studies literature.

The Persistence of Innovation in Government

Author : Sandford F. Borins
Publisher : Brookings Institution Press
ISBN 13 : 0815725612
Total Pages : 242 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis The Persistence of Innovation in Government by : Sandford F. Borins

Download or read book The Persistence of Innovation in Government written by Sandford F. Borins and published by Brookings Institution Press. This book was released on 2014-06-05 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Brookings Institution Press and Ash Center for Democratic Governance and Innovation publication Sandford Borins addresses the enduring significance of innovation in government as practiced by public servants, analyzed by scholars, discussed by media, documented by awards, and experienced by the public. In The Persistence of Innovation in Government, he maps the changing landscape of American public sector innovation in the twenty-first century, largely by addressing three key questions: • Who innovates? • When, why, and how do they do it? • What are the persistent obstacles and the proven methods for overcoming them? Probing both the process and the content of innovation in the public sector, Borins identifies major shifts and important continuities. His examination of public innovation combines several elements: his analysis of the Harvard Kennedy School's Innovations in American Government Awards program; significant new research on government performance; and a fresh look at the findings of his earlier, highly praised book Innovating with Integrity: How Local Heroes Are Transforming American Government. He also offers a thematic survey of the field's burgeoning literature, with a particular focus on international comparison.

Managing Change and Innovation in Public Service Organizations

Author : Kerry Brown
Publisher : Routledge
ISBN 13 : 113433267X
Total Pages : 274 pages
Book Rating : 4.1/5 (343 download)

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Book Synopsis Managing Change and Innovation in Public Service Organizations by : Kerry Brown

Download or read book Managing Change and Innovation in Public Service Organizations written by Kerry Brown and published by Routledge. This book was released on 2012-10-02 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

Administrative System Innovation and Building a Public Service-Oriented Government

Author : Marc Holzer
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527543587
Total Pages : 331 pages
Book Rating : 4.5/5 (275 download)

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Book Synopsis Administrative System Innovation and Building a Public Service-Oriented Government by : Marc Holzer

Download or read book Administrative System Innovation and Building a Public Service-Oriented Government written by Marc Holzer and published by Cambridge Scholars Publishing. This book was released on 2019-11-15 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the late 1970s until the present day, the New Public Management movement flourished in the United Kingdom, New Zealand, Australia and a number of other countries over the globe. Nowadays, governments across the world are more service-oriented than previously, and administrative system innovations are encouraging new ways of improving public services. Increasingly, more and more countries are witnessing administrative innovations to provide better, quicker, and more efficient and effective service to the public. To this end, this collection of essays highlights public service theory and practices. While some chapters concentrate on innovation in administrative systems, others pay attention to more theoretic and practical issues. A few examine municipal-level public service and innovation, whereas others focus on environment, community policing, public infrastructure, partnership governance, and e-service and e-participation, as well as citizen participation. The book represents an excellent, updated resource for scholars, students and practitioners in the broad field of public administration, public policy, public affairs and public management.

Digital Transformation and Public Services

Author : Anthony Larsson
Publisher : Routledge
ISBN 13 : 1000690644
Total Pages : 379 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Digital Transformation and Public Services by : Anthony Larsson

Download or read book Digital Transformation and Public Services written by Anthony Larsson and published by Routledge. This book was released on 2019-10-08 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various welfare services provided by the public sector, and the ensuing implications thereof. Ultimately, this book seeks to understand if it is conceivable for digital advancement to result in the creation of private/non-governmental alternatives to welfare services, possibly in a manner that transcends national boundaries. This study also investigates the possible ramifications of technological development for the public sector and the Western welfare society at large. This book takes its point of departure from the 2016 Organization for Economic Co-operation and Development (OECD) report that targets specific public service areas in which government needs to adopt new strategies not to fall behind. Specifically, this report emphasizes the focus on digitalization of health care/social care, education, and protection services, including the use of assistive technologies referred to as "digital welfare." Hence, this book explores the factors potentially leading to whether state actors could be overrun by other non-governmental actors, disrupting the current status quo of welfare services. The book seeks to provide an innovative, enriching, and controversial take on society at large and how various aspects of the public sector can be, and are, affected by the ongoing digitalization process in a way that is not covered by extant literature on the market. This book takes its point of departure in Sweden given the fact that Sweden is one of the most digitalized countries in Europe, according to the Digital Economy and Society Index (DESI), making it a pertinent research case. However, as digitalization transcends national borders, large parts of the subject matter take on an international angle. This includes cases from several other countries around Europe as well as the United States.

Innovations in Government

Author : Sandford F. Borins
Publisher : Brookings Institution Press
ISBN 13 : 0815710305
Total Pages : 245 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis Innovations in Government by : Sandford F. Borins

Download or read book Innovations in Government written by Sandford F. Borins and published by Brookings Institution Press. This book was released on 2009-12-01 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Brookings Institution Press and Ash Center for Democratic Governance and Innovation publication The Innovations in American Government Awards Program began in 1985 with a grant from the Ford Foundation to the Kennedy School of Government at Harvard to conduct a program of awards for innovations in state and local government. The foundation's objective was ambitious and, in an era of "government is the problem" rhetoric, determinedly proactive. It sought to counter declining public confidence in government by highlighting innovative and effective programs. Over twenty years later, research, recognition, and replication are the source of the program's continuing influence and its vitality. What is the future of government innovation? How can innovation enhance the quality of life for citizens and strengthen democratic governance? Innovations in Government: Research, Recognition, and Replication answers these questions by presenting a comprehensive approach to advancing the practice and study of innovation in government. The authors discuss new research on innovation, explore the impact of several programs that recognize innovation, and consider challenges to the replication of innovations. Contributors include Eugene Bardach (University of California–Berkeley), Robert Behn (Harvard University), John D. Donahue (Harvard University), Marta Ferreira Santos Farah (Center for Public Administration and Government, Fundação Getulio Vargas), Archon Fung (Harvard University), Jean Hartley (University of Warwick), Steven Kelman (Harvard University), Gowher Rizvi (Ash Institute for Democratic Governance and Innovation, Harvard University), Peter Spink (Center for Public Administration and Government, Fundação Getulio Vargas), and Jonathan Walters (Governing).

Innovation in the Public and Nonprofit Sectors

Author : Patria De Lancer Julnes
Publisher : Routledge
ISBN 13 : 1317416414
Total Pages : 304 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Innovation in the Public and Nonprofit Sectors by : Patria De Lancer Julnes

Download or read book Innovation in the Public and Nonprofit Sectors written by Patria De Lancer Julnes and published by Routledge. This book was released on 2015-12-09 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the organizational context, the word "innovation" is often associated with private sector organizations, which are often perceived as more agile, adaptable, and able to withstand change than government agencies and nonprofit organizations. But the reality is that, while they may struggle, public and nonprofit organizations do innovate. These organizations must find ways to use shrinking resources effectively, improve their performance, and achieve desirable societal outcomes. Innovation in the Public Sector provides alternative frameworks for defining, categorizing, and studying innovation in government and in the nonprofit sector. Through a diverse collection of international case studies, this book broadens the discussion of innovation in public and nonprofit organizations, demonstrating the hurdles organizations face and examining the technological advances and managerial ingenuity innovators use to achieve their goals, both within and beyond the boundaries of the innovating organization. The chapters shed light on key issues including: how to conceptualize innovation; how organizations decide between competing good ideas; how to implement innovation; how to contend with challenges to innovation; how to judge success in innovation This book provides current and future public managers with the understanding and skills required to manage change and innovation, and is essential reading for all those studying public management, public administration, and public policy.

Innovation in Social Services

Author : Andreas Langer
Publisher : Springer
ISBN 13 : 3658051760
Total Pages : 182 pages
Book Rating : 4.6/5 (58 download)

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Book Synopsis Innovation in Social Services by : Andreas Langer

Download or read book Innovation in Social Services written by Andreas Langer and published by Springer. This book was released on 2019-08-13 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across Europe, there is an intense search for new and sustainable approaches to providing welfare. Demographic change, new social risks and other factors call for new ideas to maintain and enhance the performance and quality of social services and to enable the participation of all citizens in an inclusive society. Against this background, and based on the findings of the EU research platform INNOSERV and empirically obtained research results from text and video material, this book provides insights into current approaches and practices to improve and transform social services.

Collaborative Innovation in the Public Sector

Author : Jacob Torfing
Publisher : Georgetown University Press
ISBN 13 : 162616360X
Total Pages : 364 pages
Book Rating : 4.6/5 (261 download)

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Book Synopsis Collaborative Innovation in the Public Sector by : Jacob Torfing

Download or read book Collaborative Innovation in the Public Sector written by Jacob Torfing and published by Georgetown University Press. This book was released on 2016 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public sector innovation is important because the pressures of growing expectations from citizens, budget crunches, and a surge of complex governance problems cannot be solved by standard government solutions or increased funding. In order to innovate, government increasingly needs to collaborate with networks of partners across agency boundaries and especially with the nonprofit and private sectors to find new solutions. This interaction within a network can enhance creative and effective governance solutions. In this book, Jacob Torfing closely examines the link between network-based collaborative governance and innovation, proposes a framework for the study of collaborative innovation, and discusses this approach in light of theoretical insights from other disciplines and from examples of public innovation drawn from the United States, Europe, and Australia. This book will move scholars closer to being able to develop a theory of collaborative innovation.

Entrepreneurial State

Author : Mariana Mazzucato
Publisher : Anthem Press
ISBN 13 : 1783085215
Total Pages : 284 pages
Book Rating : 4.7/5 (83 download)

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Book Synopsis Entrepreneurial State by : Mariana Mazzucato

Download or read book Entrepreneurial State written by Mariana Mazzucato and published by Anthem Press. This book was released on 2015 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: List of Tables and Figures; List of Acronyms; Acknowledgements; Introduction: Thinking Big Again; Chapter 1: From Crisis Ideology to the Division of Innovative Labour; Chapter 2: Technology, Innovation and Growth; Chapter 3: Risk-Taking State: From 'De-risking' to 'Bring It On!'; Chapter 4: The US Entrepreneurial State; Chapter 5: The State behind the iPhone; Chapter 6: Pushing vs. Nudging the Green Industrial Revolution; Chapter 7: Wind and Solar Power: Government Success Stories and Technology in Crisis; Chapter 8: Risks and Rewards: From Rotten Apples to Symbiotic Ecosystems; Chapter 9: So.