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In Service Training
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Book Synopsis Implementing In-Service Education And Training by : Robert G. Burgess
Download or read book Implementing In-Service Education And Training written by Robert G. Burgess and published by Routledge. This book was released on 2013-12-19 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1993. In the 1990s the education service faces challenging new priorities. As teachers seek to extend their skills and develop new expertise, they need continued, career-long professional development. This volume examines how teachers play key roles in providing and evaluating training. From schools in four education authorities varied styles of INSET are represented, drawing on words and experience of those at the centre of INSET activities. The book reflects some of the problems they face and how these are resolved. The authors link theory with practice of evaluation. They address issues of principle alongside day-to-day experience. This book offers a range of alternative models and styles of INSET for practitioners to consider and adapt to their own needs. The authors recognize the value of practitioner knowledge and suggest that in evaluating INSET, teachers can articulate for themselves and for an outside audience provide much information about what it means to teach and learn.
Book Synopsis Customer Service Training 101 by : Renee Evenson
Download or read book Customer Service Training 101 written by Renee Evenson and published by AMACOM Div American Mgmt Assn. This book was released on 2011 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition ofCustomer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect of face-to-face, phone, Internet, and self-service customer relations, and provides simple yet powerful tips for: * Projecting a positive attitude and making a great first impression * Communicating effectively, both verbally and nonverbally * Developing trust, establishing rapport, and making customers feel valued * Confidently handling difficult customers and situations New features include "How Do I Measure Up?" self-assessments, and "Doing It Right" examples from the author's extensive customer service experience. Every step-by-step lesson in this comprehensive and inspiring training manual is augmented with instructive sidebars, a summary of key points, practice exercises, and so much more.
Book Synopsis Facilitating In-Service Teacher Training for Professional Development by : Dikilita?, Kenan
Download or read book Facilitating In-Service Teacher Training for Professional Development written by Dikilita?, Kenan and published by IGI Global. This book was released on 2016-12-12 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: As new trends emerge in the realm of education, instructors are faced with the task of continuing development in order to stay up to date on the latest teaching methodologies for both virtual and face-to-face education. Facilitating In-Service Teacher Training for Professional Development is a pivotal reference source for the latest research on the scenarios faced by in-service educators, uncovering models, recent trends, and perceptions of in-service teacher training. Featuring extensive coverage across a range of relevant perspectives, such as teacher identity, collaborative teacher development, and exploratory practice, this book is ideally designed for researchers, practitioners, and professionals seeking current research on the need for continuing development in teacher education.
Book Synopsis Integrating Video into Pre-Service and In-Service Teacher Training by : Rossi, Pier Giuseppe
Download or read book Integrating Video into Pre-Service and In-Service Teacher Training written by Rossi, Pier Giuseppe and published by IGI Global. This book was released on 2016-09-12 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: The utilization of media has proven to be a beneficial instructional method in learning environments. These tools are particularly useful for teacher training, promoting better reflection on current practices. Integrating Video into Pre-Service and In-Service Teaching Training provides a comprehensive overview on the application of class video recordings to encourage self-observation of personal teaching methods and improve everyday classroom habits. Highlighting concepts relating to professionalism, didactics, and technological techniques, this book is a pivotal reference source for researchers, educators, practitioners, and students
Book Synopsis Training for Service Student Guide by : Jim Eichenberger
Download or read book Training for Service Student Guide written by Jim Eichenberger and published by . This book was released on 2011-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A survey of the contents of the Bible including historical sidelights and suggestions for teaching.
Book Synopsis Customer Service Training by : Maxine Kamin
Download or read book Customer Service Training written by Maxine Kamin and published by Routledge. This book was released on 2006 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, hands-on road map to help the reader quickly develop training in customer service. It offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions.
Book Synopsis The Compassionate Geek by : Don R. Crawley
Download or read book The Compassionate Geek written by Don R. Crawley and published by Soundtraining Net. This book was released on 2011-05-05 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.
Book Synopsis The Big Book of Customer Service Training Games by : Peggy Carlaw
Download or read book The Big Book of Customer Service Training Games written by Peggy Carlaw and published by McGraw Hill Professional. This book was released on 1998-09-22 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.
Book Synopsis Mentorship Strategies in Teacher Education by : Dikilitas, Kenan
Download or read book Mentorship Strategies in Teacher Education written by Dikilitas, Kenan and published by IGI Global. This book was released on 2018-05-18 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mentoring in teacher education has been a key issue in ensuring the healthy development of teacher learning. Variety in the actualization of mentoring can lead to the exposition of new qualities and the evolving roles that mentors might undertake. Mentorship Strategies in Teacher Education provides emerging research on international educational mentoring practices and their implementation in teacher education. While highlighting topics such as e-mentoring, preservice teachers, and teacher program evaluation, this publication explores the implementations and implications that inform the existing practices of teacher education mentoring. This book is a vital resource for researchers, educators, and practitioners seeking current research on the understanding and development of existing mentorship strategies in a variety of fields and disciplines.
Book Synopsis Service Dog Training Guide by : Jennifer Hack
Download or read book Service Dog Training Guide written by Jennifer Hack and published by Sourcebooks, Inc.. This book was released on 2020-06-16 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master service dog training at home with this easy step-by-step guide Service dogs are life-changing for people with a range of physical and mental disabilities. But getting one can be complicated and expensive. The Service Dog Training Guide offers you an easy, step-by-step program for you and your dog to follow at home. Bone up on everything from basic exercises to essential service dog tasks that will guide you and your dog on the best training path. You'll also find an overview of different types of service and support dogs, breeds, and equipment for training. The step-by-step instructions will help you teach your dog everything from retrieving items to reminding someone to take medication. The Service Dog Training Guide includes: A multi-path approach—Weigh crucial factors to determine which type of service dog tasks—psychiatric, medical, or mobility assistance—your dog is best suited for. Easy-to-follow—All exercises are broken down into clear and complete step-by-step instructions and troubleshooting tips to help general readers train their own service dog. The power of positive reinforcement—Learn to communicate effectively with your dog by motivating them to learn faster with praise and rewards. Make a difference in someone's life with this practical approach to training your own service dog.
Book Synopsis Training for Service by : Orrin Root
Download or read book Training for Service written by Orrin Root and published by . This book was released on 1983 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A survey of the contents of the Bible including historical sidelights and suggestions for teaching.
Book Synopsis Stellar Customer Service by : Mou Chakraborty
Download or read book Stellar Customer Service written by Mou Chakraborty and published by Bloomsbury Publishing USA. This book was released on 2016-08-29 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training. Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interacts with the public needs the specialized skills and tools to work with a diverse clientele. This book addresses the need for staff training for various kinds of libraries, covering public and academic libraries of various sizes, medical libraries, law libraries, and state organization and joint-use libraries. Each chapter of Stellar Customer Service: Training Library Staff to Exceed provides practical advice and creative solutions for showing staff how to handle customer service issues. The book identifies the essential skills and tools staff at all levels—from librarians and staff to student workers and volunteers—must have to contribute to your library's success. Readers will learn innovative training methods, see how a wide range of libraries have approached this perennial staff issue, and get excited about approaching their own customer service training in fresh new ways.
Book Synopsis Staying Ahead In-service Training and Teacher Professional Development by : OECD
Download or read book Staying Ahead In-service Training and Teacher Professional Development written by OECD and published by OECD Publishing. This book was released on 1998-09-06 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication focuses on what is being done in teacher development to meet the ideals of broader access to high quality teaching, for an increasingly diverse student body, in eight OECD countries: Germany, Ireland, Japan, Luxembourg, Sweden, Switzerland, the UK and the US.
Book Synopsis Training Your Own Psychiatric Service Dog 2021 by : Max Matthews
Download or read book Training Your Own Psychiatric Service Dog 2021 written by Max Matthews and published by . This book was released on 2021-02-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: ★★★★★★UPDATED FOR 2021 USING CUSTOMER FEEDBACK★★★★★★ Are you suffering from PTSD? Have you been dealing with anxiety and panic attacks which leaves you confined to your home? Do you want a Psychiatric Service Dog but not sure how much it will cost? This book is designed to tell you how you can accomplish your dreams of owning a Psychiatric Service Dog and how you can train it for yourself without having to pay someone an exorbitant amount of money to train the dog for you. Dogs can be great companions, and once they are trained to help you with your disabilities, you can have more fun in life without having to worry about your medical conditions barring you from doing things. If you are interested in living a fulfilling life with the aid of a Psychiatric Service dog, then this is the book for you. This book is brimmed with information such as: -Housing laws for Psychiatric Service Dogs -Training your dog for specific tasks -The differences between training a puppy and an adult dog -Choosing between collars and harnesses for your training -Shelter dogs vs. pedigrees -And so much more! So, if you are ready to get started training your Psychiatric Service Dog, then click the ADD TO CART BUTTON and get this book and get started learning all you can about training your Psychiatric Service dog and taking care of it!
Book Synopsis The Ten-Minute Inservice by : Todd Whitaker
Download or read book The Ten-Minute Inservice written by Todd Whitaker and published by John Wiley & Sons. This book was released on 2013-03-11 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quick, easy, specific steps that make a difference in teaching and learning Busy school leaders need an easy-to-apply resource to increase teacher effectiveness quickly and efficiently. This book shows principals and staff developers how to improve teaching school-wide through high-impact inservices lasting only ten minutes—incorporated easily into weekly staff meetings. Written by popular education consultants Todd Whitaker and Annette Breaux, this important book offers 40 teacher-tested, mini-workshops that can improve teaching in every classroom. The book covers a range of topics, from behavior challenges and parent engagement to motivating students and making lessons meaningful. Offers school leaders a proven plan to help every teacher improve on a weekly basis by conducting simple 10-minute inservice workshops Offers staff developers, new teacher induction coordinators, mentors, and Professional Learning Communities ideas for effective training sessions Each of the 40 mini-training sessions offered include tips on how to introduce the topic, sample scripts to follow, and implementation activities to ensure lasting learning Whitaker and Breaux are bestselling education authors with a proven track record improving teacher effectiveness This handy resource contains a simple and effective method for improving teacher effectiveness school wide.
Book Synopsis K9 Behavior Basics by : Resi Gerritsen
Download or read book K9 Behavior Basics written by Resi Gerritsen and published by Dog Training Press. This book was released on 2013-11-22 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand dog behavior to work with, not against, your K9’s instincts. Learn how to: Recognize and interpret your K9’s expressions, gestures and signals. Use operant conditioning to efficiently and humanely train K9s. Plan and execute effective K9 training programs for search and detection, patrol, remote guided camera, attack, and more. The art and science of training police, military and other service dogs continue to evolve as we learn more about dog behavior. In this revised edition of K9 Behavior Basics, expert dog trainers Dr. Resi Gerritsen, Ruud Haak and Simon Prins share the essentials every trainer needs to know about these advances in K9 training. You’ll learn how to successfully implement or improve your dogs’ training programs using operant conditioning. The authors outline key concepts in dog behavior and communication and provide practical approaches to operant conditioning. They share proven techniques and solid advice from their more than thirty years of specialized K9 experience. Whether you’re just starting out or are a seasoned pro staying up-to-date, K9 Behavior Basics has something for you. Get a free ebook through the Shelfie app with the purchase of a print copy.
Book Synopsis Junior Secret Service Agent Training Manual by : U.S. Department of the Interior
Download or read book Junior Secret Service Agent Training Manual written by U.S. Department of the Interior and published by CreateSpace. This book was released on 2014-09-19 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: United States Secret Service Agents protected Springwood, the home of Franklin D. Roosevelt in Hyde Park, New York for the 12 years that he was President of the United States of America. Franklin D. Roosevelt was the 32nd President and the only president ever elected to 4 terms, which means he would hold that office for 16 years in a row. President Roosevelt died on April 12, 1945, at the beginning of his fourth term. His death ended the need for the Secret Service to keep the family home and lands safe for him. Their job at Springwood had started long before that, when he was elected as President for the first time in November 1932. Today you can explore what it was like to be one of President Roosevelt's Secret Service Agents working here at Springwood. As you visit the President's home, grounds, and different buildings, test yourself to see if you have what it takes to protect the President by finishing your chosen activities in this Training Manual.
