50 Quality Improvement and Quality Assurance Approaches

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Author :
Publisher : Learning Matters
ISBN 13 : 1529755026
Total Pages : 243 pages
Book Rating : 4.5/5 (297 download)

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Book Synopsis 50 Quality Improvement and Quality Assurance Approaches by : Sharron Mansell

Download or read book 50 Quality Improvement and Quality Assurance Approaches written by Sharron Mansell and published by Learning Matters. This book was released on 2020-12-16 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. · Helps staff to improve the quality of the products and services offered · Includes practical ideas for internal and external quality assurance activities (IQA/EQA) · Helps staff to prepare for external inspections and EQA visits · Readable, relevant and easy to understand · Provides valuable ideas and tips for new and experienced quality staff · Uses simple language to explain each approach · Can help promote outstanding teaching and learning

Improving Training Quality

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Author :
Publisher :
ISBN 13 :
Total Pages : 157 pages
Book Rating : 4.:/5 (122 download)

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Book Synopsis Improving Training Quality by : Ramli Mohamed

Download or read book Improving Training Quality written by Ramli Mohamed and published by . This book was released on 1991 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Increasing Learning & Development's Impact through Accreditation

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Publisher : Springer Nature
ISBN 13 : 3030140040
Total Pages : 292 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Increasing Learning & Development's Impact through Accreditation by : William J. Rothwell

Download or read book Increasing Learning & Development's Impact through Accreditation written by William J. Rothwell and published by Springer Nature. This book was released on 2020-03-09 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a guide to the process of accrediting training programs, sets out how to achieve consistent measurement of the results of training, and explains why accreditation is critical for capturing and developing today’s workers’ skills, aiding retention, and boosting strategic organizational credibility with millennials. Workplace and executive training is a multi-billion dollar industry and yet an enormous percentage of that budget is spent on programs that have never been rigorously examined to ensure that they are fit for purpose and deliver value for the money. If you’re signing off on that budget, or asking your people to spend time on training programs, shouldn’t that concern you? Training accreditation offers vital quality assurance, ensures global consistency of results and delivers accountability for learning and performance outcomes. Apart from delivering better results and greater ROI, organizations can differentiate themselves from their competitors in the employment marketplace by offering accredited proprietary training. After all, digital natives, and indeed all of today’s most talented potential employees, expect (and increasingly demand) the high quality, engaging and transferable employee development that only accredited programs can deliver. Aligning with the standards set by the International Association of Continuing Education and Training (IACET) – today’s premier accreditation body for training programs – the authors offer principles for quality program structure, delivery, and improvement needed to achieve accreditation. They share practices used by high quality training program managers today, covering business alignment and program administration along with the planning, design, delivery and evaluation of learning systems.

The Improvement Guide

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Publisher : John Wiley & Sons
ISBN 13 : 0470549033
Total Pages : 514 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis The Improvement Guide by : Gerald J. Langley

Download or read book The Improvement Guide written by Gerald J. Langley and published by John Wiley & Sons. This book was released on 2009-06-03 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Improving Quality Assurance in European Vocational Education and Training

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1402095279
Total Pages : 184 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Improving Quality Assurance in European Vocational Education and Training by : Adrie J. Visscher

Download or read book Improving Quality Assurance in European Vocational Education and Training written by Adrie J. Visscher and published by Springer Science & Business Media. This book was released on 2009-04-29 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many resources are invested in the development and introduction of Quality Assurance Systems in educational institutions all over the world. Our assumption is that, as a result of quality assurance activities, practitioners obtain information about their own functioning and institutional performance which is new and valuable to them and which therefore will form a basis for them to improve performance. This assumption proves to be naïve; too often performance feedback is under-utilized, and evaluations become void, legitimizing rites instead of a basis for organizational learning and the improvement of institutions. The aim of this book was to find out when educational institutions do transform Quality Assurance data into actions to improve performance, and how the use of such data can be promoted. This volume reports on the study of Quality Assurance structures and activities in 36 educational institutes in 6 European Countries and presents guidelines for Quality Assurance.

Training for Quality

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Author :
Publisher : High/Scope Press
ISBN 13 :
Total Pages : 196 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Training for Quality by : Ann S. Epstein

Download or read book Training for Quality written by Ann S. Epstein and published by High/Scope Press. This book was released on 1993 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Training of Trainers (ToT) Evaluation investigated the efficacy of the High/Scope model for improving the quality of early childhood programs on a national scale. To address this question, the High/Scope Foundation undertook a multimethod evaluation that collected anecdotal records from the consultants and 793 participants in 40 ToT projects, surveyed a random sample of 203 endorsed trainers around the country, interviewed and observed highly qualified teachers in 244 High/Scope and 122 non-High/Scope settings, and assessed 97 children in High/Scope and 103 in comparison programs. In addition to the particular question about High/Scope's effectiveness in doing training, the study also addressed broader questions about the role of inservice training in improving early childhood program quality and enhancing young children's development. Some of the results of the study include the following: (1) High/Scope training is effective, and evidence indicated that inservice training contributes significantly to program quality and children's development; (2) although both High/Scope and comparison settings offered high-quality programs, there were significant differences. High/Scope programs were better than comparison programs at organizing the environment, encouraging independent thought and action, and using adult-child interaction to promote reasoning and language skills; (3) teachers' formal education, inservice training, and experience were all significant predictors of program quality. Contains 56 references. (TJQ)

Evaluating Training Programs

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 157675796X
Total Pages : 399 pages
Book Rating : 4.5/5 (767 download)

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Book Synopsis Evaluating Training Programs by : Donald Kirkpatrick

Download or read book Evaluating Training Programs written by Donald Kirkpatrick and published by Berrett-Koehler Publishers. This book was released on 2006-01-01 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated edition of the bestselling classic Donald Kirkpatrick is a true legend in the training field: he is a past president of ASTD, a member of Training magazine's "HRD Hall of Fame," and the recipient of the 2003 "Lifetime Achievement Award in Workplace Learning and Performance" from ASTD In 1959 Donald Kirkpatrick developed a four-level model for evaluating training programs. Since then, the "Kirkpatrick Model" has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. Evaluating Training Programs provided the first comprehensive guide to Kirkpatrick's Four Level Model, along with detailed case studies of how the model is being used successfully in a wide range of programs and institutions. This new edition includes revisions and updates of the existing material plus new case studies that show the four-level model in action. Going beyond just using simple reaction questionnaires to rate training programs, Kirkpatrick's model focuses on four areas for a more comprehensive approach to evaluation: Evaluating Reaction, Evaluating Learning, Evaluating Behavior, and Evaluating Results. Evaluating Training Programs is a how-to book, designed for practitiners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation. In the third edition of this classic bestseller, Kirkpatrick offers new forms and procedures for evaluating at all levels and several additional chapters about using balanced scorecards and "Managing Change Effectively." He also includes twelve new case studies from organizations that have been evaluated using one or more of the four levels--Caterpillar, Defense Acquisition University, Microsoft, IBM, Toyota, Nextel, The Regence Group, Denison University, and Pollack Learning Alliance.

Managing the Training Enterprise

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Author :
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 368 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Managing the Training Enterprise by : Manuel London

Download or read book Managing the Training Enterprise written by Manuel London and published by Jossey-Bass. This book was released on 1989-10-11 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Directed primarily at corporate training managers and training professionals, the book examines how organizations educate employees and discusses policies and programs for improving this process. London covers organizational training strategies, learning methods, ways of structuring training departments, the process of allocating funds and other resources to training, and the role of training as a communications vehicle in the organization. He also discusses the administration and evaluation of training programs, and concludes with the approach of organizations such as IBM and Motorola to training. ISBN 1-55542-183-0: $27.95.

Healthcare Technology Training

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Publisher : Springer Nature
ISBN 13 : 303110322X
Total Pages : 201 pages
Book Rating : 4.0/5 (311 download)

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Book Synopsis Healthcare Technology Training by : Brenda Kulhanek

Download or read book Healthcare Technology Training written by Brenda Kulhanek and published by Springer Nature. This book was released on 2022-09-22 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a foundational resource on how to create, implement and maintain a successful healthcare technology training program. It demonstrates the impact of efficient and effective training, and underscores the importance of high-quality content, emphasizing the need to base training on a framework of contemporary learning science to support interactive and relevant training experiences. Details of the latest educational technologies are provided along with instructions on how to implement and maintain appropriate training courses for optimal informatics outcomes. Healthcare Technology Training: An Evidence-based Guide for Improved Quality provides a valuable and comprehensive resource for implementing and maintaining a successful training program by providing a unique all-in-one reference tool with examples and scenarios tailored to informaticians and all healthcare users of technology.

Quality Improvement, An Issue of Clinics in Perinatology

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323545653
Total Pages : pages
Book Rating : 4.3/5 (235 download)

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Book Synopsis Quality Improvement, An Issue of Clinics in Perinatology by : Munish Gupta

Download or read book Quality Improvement, An Issue of Clinics in Perinatology written by Munish Gupta and published by Elsevier Health Sciences. This book was released on 2017-08-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Guest Editors have collaborated on a state-of-the-art presentation of current clinical reviews on Quality in Neonatal Care. Top experts have prepared articles in the following areas: Standardizing Practices: How and why to standardize, using checklists, measuring variation; Health Informatics and Patient Safety; Using Statistical Process Control to Drive Improvement in Neonatal Care; Improving Value in Neonatal Intensive Care; Culture and Context in Quality of Care: Improving Teamwork and Resilience; Has Quality Improvement Improved Neonatal Outcomes; National Quality Measures in Perinatal Care; Perinatal and Obstetric Quality Initiatives; Family Involvement in Quality Improvement; Perinatal Quality Improvement: A Global Perspective; Delivery Room Care / Golden Hour; Respiratory Care and Bronchopulmonary Dysplasia; Reducing Incidence of Necrotizing Enterocolitis; Alarm Safety and Alarm Fatigue; and Patient Safety: Reducing Unplanned Extubations. Readers will come away with the clinical information they need improve quality in the NICU.

Improving Training Quality in Developing Countries

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Publisher :
ISBN 13 :
Total Pages : 78 pages
Book Rating : 4.:/5 (77 download)

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Book Synopsis Improving Training Quality in Developing Countries by : World Bank. Education and Employment Division

Download or read book Improving Training Quality in Developing Countries written by World Bank. Education and Employment Division and published by . This book was released on 1989 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Developing Safety Training Programs

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Publisher : Jacaranda
ISBN 13 : 9780442012823
Total Pages : 171 pages
Book Rating : 4.0/5 (128 download)

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Book Synopsis Developing Safety Training Programs by : Joseph A. Saccaro

Download or read book Developing Safety Training Programs written by Joseph A. Saccaro and published by Jacaranda. This book was released on 1994-01-01 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Development of a Training Program for Frontline Service Employees' Improvement of Student Services

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Author :
Publisher : Universal-Publishers
ISBN 13 : 1581122969
Total Pages : 161 pages
Book Rating : 4.5/5 (811 download)

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Book Synopsis Development of a Training Program for Frontline Service Employees' Improvement of Student Services by : Debbie S. Persaud

Download or read book Development of a Training Program for Frontline Service Employees' Improvement of Student Services written by Debbie S. Persaud and published by Universal-Publishers. This book was released on 2005-11-04 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frontline employees represent the bloodline of an organization. This applied dissertation focused on development of a training program to improve skills necessary for quality student-customer service. Six research questions were answered. First, what skills are required to enhance customer service satisfaction? Second, what are employees' perception of attitudes and expectations relative to delivery of goods and services? Third, what action is required to improve employees' performance to effect customer satisfaction? Fourth, what content-- knowledge, skills, and procedures--are necessary for inclusion in the training plan? Fifth, how can training best be structured and developed to improve the necessary skills? Sixth, how and by whom should the plan be implemented, and if implemented, how should it be evaluated? The development problem-solving methodology was used to answer the research questions. Additionally, a Frontline Service Employees' Perceived Training Needs Survey was administered to gather information relative to the recommended training program. The research questions were answered through procedures that involved formative and summative committees' examination of the program content, format, design, and evaluation method. The final project was a recommended frontline service employees training program. Conclusions drawn from the study revealed the following: (a) a training program should be implemented to enhance skills required for better student-customer services within the organization; (b) a training program for frontline employees should include skills pertaining to active listening, trust and rapport, telephone etiquette, problem-solving and conflict resolution, and clear understanding and knowledge of the organization's policies and procedures; (c) trainees should have the choice and flexibility of mode of instruction and location of training; and (d) an evaluation plan should be established posttraining to ensure that quality and program objectives are continuously being met. The recommended training program was submitted to the leaders of the organization who have the authority to approve its implementation.

The Quality Improvement Glossary

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Publisher : Quality Press
ISBN 13 : 0873890027
Total Pages : 371 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis The Quality Improvement Glossary by : Donald L. Siebels

Download or read book The Quality Improvement Glossary written by Donald L. Siebels and published by Quality Press. This book was released on 2004-05-01 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: The benefits of using quality improvement techniques are well documented, and there are numerous books on the market explaining how to use these techniques in nearly every industry. But the world of quality is rife with unique and specific terminology, acronyms, catchphrases, theories, and noteworthy individuals. The breadth of material can be very confusing to anyone, and outright intimidating to those just beginning in the quality profession. Finally there is help!!--nl--Novices as well as seasoned quality professionals will find The Quality Improvement Glossary to be the definitive source for quality-related terms, concepts, persons, and acronyms, making it an invaluable addition to any quality library. Written to serve as an easy-to-use guide to the often confusing world of quality improvement, it provides solid and concise explanations of more than 2,500 terms, as well as references to related concepts and information on how to uncover more in-depth information. Also included in its several appendices are noted influential persons in the quality field, a separate list of acronyms, SPC symbols and common formulas. With a plethora of quality-related knowledge at readers’ fingertips, this book is also very helpful when preparing for certification exams PRAISE FOR The Quality Improvement Glossary "I currently hold three ASQ Certifications and I have to say that the easy access and reference to terms helped in my success in passing these exams." Earl Wells First Vice President, Quality & Research Allen Canning Company

Fundamentals of Quality Control and Improvement

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Publisher : John Wiley & Sons
ISBN 13 : 1119692350
Total Pages : 800 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Fundamentals of Quality Control and Improvement by : Amitava Mitra

Download or read book Fundamentals of Quality Control and Improvement written by Amitava Mitra and published by John Wiley & Sons. This book was released on 2021-04-28 with total page 800 pages. Available in PDF, EPUB and Kindle. Book excerpt: The newest edition of an insightful and practical statistical approach to quality control and management In the newly revised and thoroughly updated Fifth Edition of Fundamentals of Quality Control and Improvement, accomplished academic, consultant, and author Dr. Amitava Mitra delivers a comprehensive and quantitative approach to quality management techniques. The book demonstrates how to integrate statistical concepts with quality assurance methods, incorporating modern ideas, strategies, and philosophies of quality management. You'll discover experimental design concepts and the use of the Taguchi method to incorporate customer needs, improve lead time, and reduce costs. The new edition also includes brand-new case studies at the end of several chapters, references to the statistical software Minitab 19, and chapter updates that add discussions of trending and exciting topics in quality control. The book includes access to supplementary material for instructors consisting of a new instructor's solutions manual and PowerPoint slides, as well as access to data sets for all readers. Readers will also benefit from the inclusion of: A thorough introduction to the evolution of quality and definitions of quality, quality control, quality assurance, quality circles, and quality improvement teams An exploration of customer needs and market share, as well as the benefits of quality control and the total quality system Practical discussions of quality and reliability, quality improvement, product and service costing, and quality costs A concise treatment of how to measure quality costs, the management of quality, and the interrelationship between quality and productivity Perfect for upper-level undergraduate and graduate students in quality control and improvement, the Fifth Edition of Fundamentals of Quality Control and Improvement will also earn a place in the libraries of business students and those undertaking training programs in Six Sigma.

Statistical Methods and the Improvement of Data Quality

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Publisher : Academic Press
ISBN 13 : 1483267474
Total Pages : 378 pages
Book Rating : 4.4/5 (832 download)

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Book Synopsis Statistical Methods and the Improvement of Data Quality by : Tommy Wright

Download or read book Statistical Methods and the Improvement of Data Quality written by Tommy Wright and published by Academic Press. This book was released on 2014-05-10 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical Methods and the Improvement of Data Quality contains the proceedings of The Small Conference on the Improvement of the Quality of Data Collected by Data Collection Systems, held on November 11-12, 1982, in Oak Ridge, Tennessee. The conference provided a forum for discussing the use of statistical methods to improve data quality, with emphasis on the problems of data collection systems and how to handle them using state-of-the-art techniques. Comprised of 16 chapters, this volume begins with an overview of some of the limitations of surveys, followed by an annotated bibliography on frames from which the probability sample is selected. The reader is then introduced to sample designs and methods for collecting data over space and time; response effects to behavior and attitude questions; and how to develop and use error profiles. Subsequent chapters focus on principles and methods for handling outliers in data sets; influence functions, outlier detection, and data editing; and application of pattern recognition techniques to data analysis. The use of exploratory data analysis as an aid in modeling and statistical forecasting is also described. This monograph is likely to be of primary benefit to students taking a general course in survey sampling techniques, and to individuals and groups who deal with large data collection systems and are constantly seeking ways to improve the overall quality of their data.

Health Professions Education

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Author :
Publisher : National Academies Press
ISBN 13 : 030913319X
Total Pages : 191 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Health Professions Education by : Institute of Medicine

Download or read book Health Professions Education written by Institute of Medicine and published by National Academies Press. This book was released on 2003-07-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.