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Implementing An Agency Level Performance Measurement System
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Book Synopsis Performance Measurement by : Harry P Hatry
Download or read book Performance Measurement written by Harry P Hatry and published by Rowman & Littlefield. This book was released on 2023-10-03 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.
Book Synopsis Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister
Download or read book Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2008-03-11 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
Book Synopsis Measuring Performance and Benchmarking Project Management at the Department of Energy by : National Research Council
Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.
Book Synopsis Performance Measurement by : Institute of Medicine
Download or read book Performance Measurement written by Institute of Medicine and published by National Academies Press. This book was released on 2006-07-09 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Measurement is the first in a new series of an ongoing effort by the Institute of Medicine (IOM) to improve health care quality. Performance Measurement offers a comprehensive review of available measures and introduces a new framework to examine these measures against the six aims of the health care system: health care should be safe, effective, patient-centered, timely, efficient, and equitable. This new book also addresses the gaps in performance measurement and introduces the need for measures that are longitudinal, comprehensive, population-based, and patient-centered. This book is directed toward all concerned with improving the quality and performance of the nation's health care system in its multiple dimensions and in both the public and private sectors.
Book Synopsis Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister
Download or read book Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2003-08-16 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
Book Synopsis Manual for Police Traffic Services Personnel Performance Evaluation System. Management and Implementation. Volume I. by :
Download or read book Manual for Police Traffic Services Personnel Performance Evaluation System. Management and Implementation. Volume I. written by and published by . This book was released on 1977 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Measuring and Improving Infrastructure Performance by : National Research Council
Download or read book Measuring and Improving Infrastructure Performance written by National Research Council and published by National Academies Press. This book was released on 1995-01-01 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The nation's physical infrastructure facilitates movement of people and goods; provides safe water; provides energy when and where needed; removes wastes; enables rapid communications; and generally supports our economy and quality of life. Developing a framework for guiding attempts at measuring the performance of infrastructure systems and grappling with the concept of defining good performance are the major themes of this book. Focusing on urban regions, within a context of national policy, the volume provides the basis for further in-depth analysis and application at the local, regional, state, and national levels.
Book Synopsis The Oxford Handbook of Program Design and Implementation Evaluation by : Anu Rangarajan
Download or read book The Oxford Handbook of Program Design and Implementation Evaluation written by Anu Rangarajan and published by Oxford University Press. This book was released on 2023-10-13 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This handbook brings together evaluation approaches relevant across the program life cycle, starting from program design, to implementation, and ultimately to the scaling up of successful interventions. It fills a gap in available publications, which are predominantly focused on impact evaluations and inadequately grounded in methods that can address why programs succeed or fail as well as their potential to contribute to broader and more systemic change. This chapter starts by setting the context and describes key questions relevant to each stage of the program lifecycle. The second section highlights four cross-cutting consideration that social programs today must confront including: (1) ensuring culturally responsive and equitable evaluations, (2) the decolonization of evaluation practices, (3) adapting to the COVID-19 pandemic and other global health crises, and (4) understanding the impact of climate change on social programs. The last section describes how this handbook can be used and highlights relevant evaluation topics and case studies covered in each section of the handbook"--
Book Synopsis Architect of the Capitol status report on implementation of management review recommendations. by :
Download or read book Architect of the Capitol status report on implementation of management review recommendations. written by and published by DIANE Publishing. This book was released on 2004 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Using Performance Measures in the Federal Budget Process by :
Download or read book Using Performance Measures in the Federal Budget Process written by and published by . This book was released on 1993 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis FISMA and the Risk Management Framework by : Daniel R. Philpott
Download or read book FISMA and the Risk Management Framework written by Daniel R. Philpott and published by Newnes. This book was released on 2012-12-31 with total page 585 pages. Available in PDF, EPUB and Kindle. Book excerpt: FISMA and the Risk Management Framework: The New Practice of Federal Cyber Security deals with the Federal Information Security Management Act (FISMA), a law that provides the framework for securing information systems and managing risk associated with information resources in federal government agencies. Comprised of 17 chapters, the book explains the FISMA legislation and its provisions, strengths and limitations, as well as the expectations and obligations of federal agencies subject to FISMA. It also discusses the processes and activities necessary to implement effective information security management following the passage of FISMA, and it describes the National Institute of Standards and Technology's Risk Management Framework. The book looks at how information assurance, risk management, and information systems security is practiced in federal government agencies; the three primary documents that make up the security authorization package: system security plan, security assessment report, and plan of action and milestones; and federal information security-management requirements and initiatives not explicitly covered by FISMA. This book will be helpful to security officers, risk managers, system owners, IT managers, contractors, consultants, service providers, and others involved in securing, managing, or overseeing federal information systems, as well as the mission functions and business processes supported by those systems. - Learn how to build a robust, near real-time risk management system and comply with FISMA - Discover the changes to FISMA compliance and beyond - Gain your systems the authorization they need
Book Synopsis Using Performance Measures in the Federal Budget Process by : Philip Joyce
Download or read book Using Performance Measures in the Federal Budget Process written by Philip Joyce and published by DIANE Publishing. This book was released on 1994-03 with total page 59 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analyzes the probable effects of performance measurement efforts on the federal budget process. Includes: state, local and international experience; past federal efforts to link performance measures and budgeting; experience of federal agencies with performance measurement; and evaluating proposals for measuring and budgeting for federal performance.
Book Synopsis Business Performance Measurement and Management by : Paolo Taticchi
Download or read book Business Performance Measurement and Management written by Paolo Taticchi and published by Springer Science & Business Media. This book was released on 2010-01-22 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
Book Synopsis Balancing Measures by : National Partnership for Reinventing Government (U.S.)
Download or read book Balancing Measures written by National Partnership for Reinventing Government (U.S.) and published by . This book was released on 1999 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Measuring Transportation Network Performance by : Cambridge Systematics
Download or read book Measuring Transportation Network Performance written by Cambridge Systematics and published by Transportation Research Board. This book was released on 2010 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guidebook provides methods for integrating performance measures from individual transportation modes and multiple jurisdictions and for developing new measures, if needed, to monitor transportation network performance. These network performance measures can be used to improve system management, planning, and investment decisions and can be applied to various scenarios. The guidebook should be of immediate use to practitioners in state, regional, or local governments; specially designated authorities; or those in the private sector who are responsible for measuring, operating, and investing in the performance of multimodal and/or multijurisdictional transportation networks.
Author :American Association of State Highway and Transportation Officials Publisher :AASHTO ISBN 13 :156051499X Total Pages :458 pages Book Rating :4.5/5 (65 download)
Book Synopsis AASHTO Transportation Asset Management Guide by : American Association of State Highway and Transportation Officials
Download or read book AASHTO Transportation Asset Management Guide written by American Association of State Highway and Transportation Officials and published by AASHTO. This book was released on 2011 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aims to encourage transportation agencies to address strategic questions as they confront the task of managing the surface transportation system. Drawn form both national and international knowledge and experience, it provides guidance to State Department of Transportation (DOT) decision makers, as well as county and municipal transportation agencies, to assist them in realizing the most from financial resources now and into the future, preserving highway assets, and providing the service expected by customers. Divided into two parts, Part one focuses on leadership and goal and objective setintg, while Part two is more technically oriented. Appendices include work sheets and case studies.
Book Synopsis Civilian Science Agencies' Implementation of the Government Performance and Results Act (GRPA) by : United States. Congress. House. Committee on Science
Download or read book Civilian Science Agencies' Implementation of the Government Performance and Results Act (GRPA) written by United States. Congress. House. Committee on Science and published by . This book was released on 1996 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt:
