Human Resource Management Essentials You Always Wanted To Know

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Publisher : Vibrant Publishers
ISBN 13 : 1949395847
Total Pages : 234 pages
Book Rating : 4.9/5 (493 download)

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Book Synopsis Human Resource Management Essentials You Always Wanted To Know by : Jaquina Gilbert

Download or read book Human Resource Management Essentials You Always Wanted To Know written by Jaquina Gilbert and published by Vibrant Publishers. This book was released on 2020-05-01 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: The core of every company is its people, and Human Resources Management (HRM) is the key to handling all the complexities of human relations, compensation, conflict resolution, and much more. Strategies and tactics are needed to effectively manage the human resource potential that drives all companies to profitability and success. Human Resource Management Essentials You Always Wanted To Know guides readers through the challenges and provides tools to address those challenges. It provides an understanding of areas including: · The concept of HRM · Performance management strategies · Legal and regulatory compliance · Organizational development · Conflict management · Payroll and compensation · Information technology in HRM · Health and safety · Personnel development Human Resource Management Essentials is part of the Self-Learning Management Series focused on working professionals. The series addresses every aspect of business from HR to finance, marketing, and operations. Each book includes fundamentals, important concepts, and well-known principles, as well as practical applications of the subject matter.

Principles of Management Essentials You Always Wanted To Know

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Publisher : Vibrant Publishers
ISBN 13 : 1949395677
Total Pages : 167 pages
Book Rating : 4.9/5 (493 download)

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Book Synopsis Principles of Management Essentials You Always Wanted To Know by : Callie Daum

Download or read book Principles of Management Essentials You Always Wanted To Know written by Callie Daum and published by Vibrant Publishers. This book was released on 2020-05-17 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first experience as a manager is often the most challenging. Often times, a productive employee does not have the right knowledge and experience to immediately transition into management. A way to quickly get up to speed on the basics of management is needed. Principles of Management Essentials You Always Wanted To Know provides the core information to speed your transformation from an employee into a successful manager. That knowledge includes details in areas such as: · Management in an organization and understanding its functions and elements · Business responsibilities of a manager · Tools that can help you navigate your role as a manager · Managing employees and team relationships · Managing customer relationships Principles of Management Essentials You Always Wanted To Know is part of the Self-Learning Management Series that helps working professionals moving into management roles. The series addresses every aspect of business from HR to finance, marketing, and operations. Each book includes fundamentals, important concepts, and well-known principles, as well as practical applications of the subject matter.

Human Resource Management Essentials You Always Wanted To Know

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Author :
Publisher : VIBRANT PUBLISHERS USA
ISBN 13 : 9781949395839
Total Pages : 234 pages
Book Rating : 4.3/5 (958 download)

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Book Synopsis Human Resource Management Essentials You Always Wanted To Know by : Vibrant Publishers

Download or read book Human Resource Management Essentials You Always Wanted To Know written by Vibrant Publishers and published by VIBRANT PUBLISHERS USA. This book was released on 2020-03-24 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: The core of every company is its people, and Human Resources Management (HRM) is the key to handling all the complexities of human relations, compensation, conflict resolution, and much more. Strategies and tactics are needed to effectively manage the human resource potential that drives all companies to profitability and success. This book guides readers through the challenges and provides tools to address those challenges. It provides an understanding of areas including: The concept of HRM Performance management strategies Legal and regulatory compliance Organizational development Conflict management Payroll and compensation Information technology in HRM Health and safety Personnel development Human Resource Management Essentials is part of the Self-Learning Management Series focused on working professionals. The series addresses every aspect of business from HR to finance, marketing, and operations. Each book includes fundamentals, important concepts, and well-known principles, as well as practical applications of the subject matter.

Hr Analytics Essentials You Always Wanted To Know

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Publisher : Vibrant Publishers
ISBN 13 : 1636510345
Total Pages : 131 pages
Book Rating : 4.6/5 (365 download)

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Book Synopsis Hr Analytics Essentials You Always Wanted To Know by : Vibrant Publishers

Download or read book Hr Analytics Essentials You Always Wanted To Know written by Vibrant Publishers and published by Vibrant Publishers. This book was released on 2021-04-06 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: After reading this book, you will be able to: ● Define what HR Analytics can do for an organization ● Determine the best HR analytics role for you ● Assess the readiness of your organization for undergoing a study using HR analytics ● Apply HR Analytics in various HR disciplines, including recruiting and staffing, labor negotiations, incentives, and training ● Use Excel to efficiently manage data for your HR analytics Have you ever wondered if there is a science behind the people decisions businesses make? If you have ever been curious about the methods employed by human resources professionals, then HR Analytics Essentials You Always Wanted to Know is the resource guide you need! Part overview of the field, part handbook for getting started in HR Analytics yourself, HR Analytics Essentials You Always Wanted to Know walks readers through the many benefits of using analytics to make better people decisions. HR Analytics requires more than just strong gut instincts and a talent for talking with people. As this guide shows, HR Analytics is both an art and a science that can help your organization make informed decisions that benefit all stakeholders, including employees. Through a blend of theory and practice, you will learn how to think like an HR Analytics professional and apply your expertise in real-world scenarios. With case studies and online tutorials, including a step-by-step guide for using Excel to efficiently work with your data, HR Analytics Essentials You Always Wanted to Know will be the handbook you need to help steer your organization to success. About the Author Dr. Michael Walsh is an industrial and organizational psychologist with over 15 years of human resources and people analytics experience. Michael currently leads Global Talent Management and Organizational Effectiveness for Eaton Corporation’s Vehicle Group. He also teaches a Human Resources Analytics course for master’s level students at the University of Illinois and Wayne State University. Previously, Michael’s passion for People Analytics landed him at Bloomberg and Fiat Chrysler Automobiles where he started and led the Global People Strategy and Analytics and People Analytics and Insights functions, respectively. Michael began his professional career as a client facing consultant for Mercer’s Human Capital practice focused on HR Strategy, Organizational Design/Development and Human Capital Analytics. Michael worked for Mercer in Chicago, Dubai and New York. His master’s degree is in Human Resources and Industrial Relations from the University of Illinois and his PhD is in Industrial and Organizational Psychology. About Vibrant Publishers Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth. Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

Business Strategy Essentials You Always Wanted To Know

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Publisher : Vibrant Publishers
ISBN 13 : 1949395782
Total Pages : 155 pages
Book Rating : 4.9/5 (493 download)

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Book Synopsis Business Strategy Essentials You Always Wanted To Know by : Callie Daum

Download or read book Business Strategy Essentials You Always Wanted To Know written by Callie Daum and published by Vibrant Publishers. This book was released on 2020-02-26 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Strategy Essentials You Always Wanted To Know prepares new managers and leaders with the building blocks of business strategy. You will learn how to define strategy, different levels of strategy for the business versus departments, and how to plan tactics to implement those strategies. You are given tools to assist you with some of the more challenging aspects of strategy such as environmental scanning, SWOT analysis, and strategy analysis. After you have learned how to execute some of these strategies, you will learn what organization structures fit best with specific strategies. These timeless elements of strategy will provide you the fundamentals with a 21st century point of view. Business Strategy Essentials is part of the Management Essentials series that helps working professionals moving into management roles. The series addresses every aspect of business from HR to finance, marketing, and operations. Each book includes fundamentals, important concepts, and well-known principles, as well as practical applications of the subject matter.

Marketing Management Essentials You Always Wanted To Know (Second Edition)

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Author :
Publisher : Vibrant Publishers
ISBN 13 : 1949395804
Total Pages : 135 pages
Book Rating : 4.9/5 (493 download)

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Book Synopsis Marketing Management Essentials You Always Wanted To Know (Second Edition) by : Callie Daum

Download or read book Marketing Management Essentials You Always Wanted To Know (Second Edition) written by Callie Daum and published by Vibrant Publishers. This book was released on 2020-07-04 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing is both detailed and vague, with many complexities. This book provides new managers and leaders with a foundation in the core issues of marketing: · An overview of marketing and marketing management · Creating a strategic marketing plan · Performing market research · Creating and maintaining customer relationships and customer value Marketing Management Essentials You Always Wanted To Know is part of the Self-Learning Management Series that helps working professionals moving into management roles. The series addresses every aspect of business from HR to finance, marketing, and operations. Each book includes fundamentals, important concepts, and well-known principles, as well as practical applications of the subject matter.

Project Management Essentials You Always Wanted To Know

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Publisher : Vibrant Publishers
ISBN 13 : 1636510728
Total Pages : 160 pages
Book Rating : 4.6/5 (365 download)

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Book Synopsis Project Management Essentials You Always Wanted To Know by : Kalpesh Ashar

Download or read book Project Management Essentials You Always Wanted To Know written by Kalpesh Ashar and published by Vibrant Publishers. This book was released on 2022-01-20 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simplified explanation of concepts Chapter Summaries Solutions to Practice Exercises Practical approaches for application Best Practices Project Management Templates As employees move into a project management role, they need to learn new skills. These would include management of several different dimensions of a project to deliver the project successfully. Project Management Essentials You Always Wanted to Know: 5th Edition provides the core information about how to manage the complexity of modern projects with improved easy-to-understand explanations, a new WBS template and a new chapter on Agile. The new edition, includes topics such as: Project management overview Project Initiation - Constraints, Stakeholders, PMO, Life Cycles Project Planning - WBS,CPM, Budgeting, Quality, Resources, Communications, Risk, Procurement, Stakeholders Project Execution - Audits, Resources, Communications Project Monitoring & Controlling - Tracking, Quality Control, Change Control Project Closure Agile Overview (new) About the Series The Self-Learning Management series is designed to help students, new managers, career switchers and entrepreneurs learn essential management lessons. This series is designed to address every aspect of business from HR to Finance to Marketing to Operations, be it any industry. Each book includes basic fundamentals, important concepts, standard and well-known principles as well as practical ways of application of the subject matter. The distinctiveness of the series lies in that all the relevant information is bundled in a compact form that is very easy to interpret.

Human Resource Management

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Publisher :
ISBN 13 : 9781637161715
Total Pages : 138 pages
Book Rating : 4.1/5 (617 download)

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Book Synopsis Human Resource Management by : Wade Golden

Download or read book Human Resource Management written by Wade Golden and published by . This book was released on 2021-01-30 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Fundamentals of Human Resource Management

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Author :
Publisher : SAGE Publications
ISBN 13 : 1544324464
Total Pages : 553 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis Fundamentals of Human Resource Management by : Robert N. Lussier

Download or read book Fundamentals of Human Resource Management written by Robert N. Lussier and published by SAGE Publications. This book was released on 2019-08-06 with total page 553 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentals of Human Resource Management: Functions, Applications, Skill Development helps students of all majors build the skills they need to recruit, select, train, and develop employees. Bestselling authors Robert N. Lussier and John R. Hendon explore the important strategic function HR plays in today′s organizations. A wide variety of applications, self-assessments, and experiential exercises keep students engaged and help them see the relevancy of HR as they learn skills they can use in their personal and professional lives. The Second Edition includes 13 new case studies and new coverage of the agile workplace, generational differences, gamification, social media, and diversity and inclusion. This title is accompanied by a complete teaching and learning package.

Agile Essentials You Always Wanted To Know

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Publisher : Vibrant Publishers
ISBN 13 : 163651006X
Total Pages : 154 pages
Book Rating : 4.6/5 (365 download)

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Book Synopsis Agile Essentials You Always Wanted To Know by : Vibrant Publishers

Download or read book Agile Essentials You Always Wanted To Know written by Vibrant Publishers and published by Vibrant Publishers. This book was released on 2020-12-01 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: a) Agile Manifesto Principles and Values b) Scrum Pillars, Roles, Artifacts c) Agile Planning and Execution d) Agile Project Management Agile Essentials You Always Wanted To Know is a complete yet compact and easily understandable guide for anyone wanting to learn the fundamentals of Agile. The Agile methodology can be greatly beneficial for many projects and organizations. But what exactly is Agile and is it always beneficial? Agile Essentials You Always Wanted To Know provides a primary understanding of the Agile development methodology, when it is appropriate to use it, and the commonly used Agile practices. By understanding Agile through this book, one will be able to adapt to the changing project requirements, complete projects and work faster, and optimize the workflow along with efficiently managing the various stages of a project. The reader will gain an understanding of the following from this book: a) An overall understanding of Agile, its methodologies and common practices b) An introduction to Scrum, a key Agile methodology c) The various aspects of Agile planning as well as execution d) The applicability of Agile in development and operations e) The concepts and practices in Agile tracking and reporting f) An overview of Agile leadership and team practices About the Series Agile Essentials You Always Wanted To Know is part of the Self-Learning Management Series that helps working professionals moving into management roles. This Self Learning Management Series intends to give a jump start to working professionals, whose job roles demand to have the knowledge imparted in a B-school but haven’t got a chance to visit one. This series is designed to address every aspect of business from HR to Finance to Marketing to Operations, be it any industry. Each book includes basic fundamentals, important concepts, standard and well-known principles as well as practical ways of application of the subject matter. The distinctiveness of the series lies in that all the relevant information is bundled in a compact form that is very easy to interpret. About the Author Kalpesh Ashar is a management consultant and corporate trainer. He holds an MBA from SPJIMR, an Engineering degree, and Agile certifications including CSM (Certified Scrum Master), PMI-ACP (PMI-Agile Certified Practitioner), and SFPC – Scrum Foundations Professional Certificate. Mr. Ashar has over 21 years of experience in large organizations and start-ups in Asia, USA, and Europe. His background provides a platform from which to write in a way to help people with diverse backgrounds understand business topics. About Vibrant Publishers Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth. Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

Human Resource Management

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Publisher : SAGE Publications
ISBN 13 : 1506360319
Total Pages : 1426 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Human Resource Management by : Robert N. Lussier

Download or read book Human Resource Management written by Robert N. Lussier and published by SAGE Publications. This book was released on 2017-11-30 with total page 1426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether your students are HRM majors or general business majors, Human Resource Management: Functions, Applications, and Skill Development, Third Edition, will help them build the skills they need to recruit, select, train, and develop talent. Bestselling authors Robert N. Lussier and John R. Hendon explore the important strategic function HR plays in today′s organizations. A wide variety of applications, self-assessments, and experiential exercises keep students engaged and help them see the relevancy of HR as they learn skills they can use in their personal and professional lives. A Complete Teaching & Learning Package SAGE Premium Video Included in the interactive eBook! SAGE Premium Video tools and resources boost comprehension and bolster analysis and illustrate HRM in action. Watch this video on Culture Shock for a preview. Learn more. Interactive eBook Includes access to SAGE Premium Video, multimedia tools, and much more! Save when you bundle the interactive eBook with the new edition. Order using bundle ISBN: 978-1-5443-2106-6. Learn more. SAGE coursepacks FREE! Easily import our quality instructor and student resource content into your school’s learning management system (LMS) and save time. Learn more. SAGE edge FREE online resources for students that make learning easier. See how your students benefit.

Human Resource Management

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Publisher : Rowman & Littlefield
ISBN 13 : 1475844069
Total Pages : 226 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Human Resource Management by : Daniel R. Tomal

Download or read book Human Resource Management written by Daniel R. Tomal and published by Rowman & Littlefield. This book was released on 2018-11-16 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This CHOICE award winning author has teamed up with a national school human resource expert to write a comprehensive book on managing human resources and collective bargaining. Everything you need to know is covered: human resources, recruiting, strategic planning, mentoring, benefits and compensation, terminating employees, unions and more.

The HR Answer Book

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Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814417175
Total Pages : 289 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The HR Answer Book by : Shawn A. Smith

Download or read book The HR Answer Book written by Shawn A. Smith and published by AMACOM Div American Mgmt Assn. This book was released on 2011 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges. Authors Shawn Smith and Rebecca Mazin address more than 200 of the most common employer questions relating to job functions such as recruitment and hiring, discipline and downsizing, compensation and benefits, and training and employee relations. As a result, the book equips readers with the industry's best practices to overcome any hurdle and experience astounding success in their roles.The updated second edition of The HR Answer Book contains a comprehensive and up-to-date overview of the human resources field for management instructors, including revised and expanded sections on FMLA, health insurance changes, compensation laws, salary reductions, and using social networking to recruit employees. It is also packed with bonus checklists including: 10 Questions to Ask Before Scheduling an Interview, Job Applicant Flow logs, Performance Goals forms, and an Exit Interview Questionnaire.In the fast-paced environment of the twenty-first century, human resources professionals and department managers must try on new approaches to success. Whether used as a cover-to-cover resource or a quick reference for tackling specific challenges, this book offers the immediately accessible tools you need to thrive and help others--and your organization--do the same.

Decision Making Essentials You Always Wanted to Know

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Publisher : Vibrant Publishers
ISBN 13 : 1636510035
Total Pages : 107 pages
Book Rating : 4.6/5 (365 download)

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Book Synopsis Decision Making Essentials You Always Wanted to Know by : Vibrant Publishers

Download or read book Decision Making Essentials You Always Wanted to Know written by Vibrant Publishers and published by Vibrant Publishers. This book was released on 2020-12-03 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes • Introduction to Decision Making • Scenario Planning and Prediction Markets • Group Mechanics • Heuristics and Programmed Decisions • Probability and Base Rate Neglect Decision Making Essentials You Always Wanted to Know prepares new managers and leaders to make those tough decisions they face by providing them with a tool box of decision analysis techniques to help them understand and analyze the decisions they make. The chapters describe key techniques of decision analysis, including: • Cognitive biases and Prospect Theory • Heuristics • Probability and Expected Value • Bayes Theorem • Multi-attribute decision making, including the SMART, Elimination by Aspects, and Even Swaps methods • Game Theory • Prediction Markets • Brainstorming and Groupthink • Black Swan Events. Each chapter provides clear examples of the decision making tools and includes practice examples to help train the reader in using these critical tools. About the Series Decision Making Essentials You Always Wanted to Know is part of the Self-Learning Management Series that helps working professionals moving into management roles. This Self Learning Management Series intends to give a jump start to working professionals, whose job roles demand to have the knowledge imparted in a B-school but haven’t got a chance to visit one. This series is designed to address every aspect of business from HR to Finance to Marketing to Operations, be it any industry. Each book includes basic fundamentals, important concepts, standard and well-known principles as well as practical ways of application of the subject matter. The distinctiveness of the series lies in that all the relevant information is bundled in a compact form that is very easy to interpret. About the Author Mark Koscinski is an assistant professor of accounting practice at Moravian College in Bethlehem, PA, where he teaches a graduate level Decision Analysis class and several advanced accounting classes. He is a certified public accountant, and holds a BA with high honors and MBA from Rutgers University and a doctorate from Drew University. Prior to joining the faculty at Moravian College, Mark was a chief financial officer of various public and private organizations in the defense contracting, toy, investment banking, and banking industries. He has over forty years of experience in the business world, and has supervised every operation of an organization including sales and marketing. Mark is passionate about sharing his knowledge with his students. His background and experience gives him a unique position to write on management topics that are easy to understand for non-MBA graduates. About Vibrant Publishers Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth. Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

Leadership Essentials You Always Wanted To Know

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Publisher : Vibrant Publishers
ISBN 13 : 1636510329
Total Pages : 135 pages
Book Rating : 4.6/5 (365 download)

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Book Synopsis Leadership Essentials You Always Wanted To Know by : Vibrant Publishers

Download or read book Leadership Essentials You Always Wanted To Know written by Vibrant Publishers and published by Vibrant Publishers. This book was released on 2021-03-02 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: After reading this book, you will be able to answer the following questions: ● What makes an effective leader? ● What are the different roles that a leader must take on? ● How do setting and context impact the choices a leader must make? ● How do effective leaders integrate ethics into their best practices? ● What are the major trends influencing the evolution of leadership in the twenty-first century? Have you ever wanted to know how to become the type of person that others look to for guidance? In Leadership Essentials You Always Wanted to Know, you will learn what it takes to be a strong leader who can guide any team to success. Driven by the latest research on leadership, this straight-forward guide breaks down not only the traits of highly effective leaders, but also how to use those traits in a variety of situations. You do not need to already be in a leadership position to benefit from the lessons detailed in this book. Aside from describing the best practices of effective leadership, you will learn the essential knowledge and core competencies of influential leaders, while also exploring real world applications that have been faced--and overcome--by thriving organizations. With chapter summaries and quizzes to reinforce concepts, as well as online resources to supplement the reading, this is one book you will not want to ignore.

The Little Black Book of Human Resources Management

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781515298427
Total Pages : 0 pages
Book Rating : 4.2/5 (984 download)

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Book Synopsis The Little Black Book of Human Resources Management by : Barry Wolfe

Download or read book The Little Black Book of Human Resources Management written by Barry Wolfe and published by Createspace Independent Publishing Platform. This book was released on 2015-07-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Little Black Book of Human Resources Management is loaded with lessons not learned in a book. Instead, it is the product of over 20 years of scraped knuckles and attaboys earned while leading HR in public and private organizations. The book shares hard-won advice on what works in a wide range of HR topics,from reductions in force to paying for performance to managing workers compensation to leadership training. But readers will also benefit from experience in the often surprising aspects of HR work that are rarely discussed but are invaluable to success in the role, such as- What all organizations expect from the HR leader, like it or not- The one thing above all else that the company President really wants from the HR leader- How an HR leader can spot the A players and the problem children in the first month on a new job- How to answer the employee who asks if layoffs are coming - and they areWritten in a conversational, often humorous style, The Little Black Book of Human Resources Management will shave a few points off the learning curve of anyone looking to advance in the field of human resources management.

Essentials of Human Resource Management

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Author :
Publisher : Routledge
ISBN 13 : 1136405283
Total Pages : 478 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Essentials of Human Resource Management by : Shaun Tyson

Download or read book Essentials of Human Resource Management written by Shaun Tyson and published by Routledge. This book was released on 2012-06-14 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essentials of HRM combines a commentary on organizational behaviour with an explanation of human resource management techniques, and also acts as an introduction to industrial relations. It will prove an invaluable aid to those studying for professional qualifications, such as Membership of the Institute of Personnel Management or the Diploma in Management Studies, and for students on general business or social service courses. Equally, the practising manager will find this book a useful and practical guide.