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Author : Sudhir Andrews
Publisher :
ISBN 13 : 9781259004971
Total Pages : 0 pages
Book Rating : 4.0/5 (49 download)
Download or read book Hotel Front Office written by Sudhir Andrews and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Hotelier Tanji
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781490969909
Total Pages : 0 pages
Book Rating : 4.9/5 (699 download)
Download or read book Hotel Front Office Training Manual with 231 SOP written by Hotelier Tanji and published by Createspace Independent Publishing Platform. This book was released on 2013-08-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recommended: Download Ebook Version (PDF) of this book fromhere: http://www.hospitality-school.com/training-manuals/front-office/Front Office or Front Desk of a hotel is the most important place. It is treated as the nerve center or brain or mirror of the hotel. The first hotel employees who come into contact with most guests when they arrive are members of the front office. These people are mostly visible and assumed mostly knowledgeable about the hotel.Hotel Front Office Training Manual with 231 SOP, 1st edition comes out as a comprehensive collection of some must read hotel, restaurant and motel front office management Standard Operating Procedures (SOP) and tutorials written by hospitality-school.com writing team. All contents of this manual are the product of Years of Experience, Suggestions and corrections. Efforts have been made to make this manual as complete as possible. This manual was made intended for you to serve as guide. Your task is to familiarize with the contents of this manual and apply it on your daily duties at all times. Bonus Training Materials: Read 220+ Free Hotel & Restaurant Management Training Tutorials from Here: http://www.hospitality-school.com/free-hotel-management-training/
Author : Chiranjib Kumar, Ph.d.
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781535045926
Total Pages : 264 pages
Book Rating : 4.0/5 (459 download)
Download or read book Front Office Operation written by Chiranjib Kumar, Ph.d. and published by Createspace Independent Publishing Platform. This book was released on 2016-07-03 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front Office is one of the major revenue producing department in the hotel. Whether hotel is small or big it requires front office to run the business smoothly without any trouble. Front office not only sells the rooms of the hotel but also sells other services offered by the hotels. It is controlling centre of movement of guest inside the hotel. Most of the hospitality and tourism business requires well managed front office to delegate the work in proper way. The book is based on extensive research on front office operation in Hospitality and Tourism services. It is prepared to meet with requirement of front office personnel in challenging scenario of hotel operation. It covers almost all important aspects of Front office operation as per the demand of hotel industry. It provides an opportunity to become true Front Office professionals. The book contains simplicity in diversity and touches almost all the important points which are required to understand the concept of Front office operation and management that is reservation, check-in to check-out and further leads to the advance stage that is Night Audit, Revenue Reports, PMS, GDS Hotel Statistic Reports, Room Forecasting, yield management, sales promotion, resorts and cruise and other aspects. It includes various procedures of front office starting from check-in to check-out and arrival to departure.
Author : Dr. B.K. Chakravarti
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (732 download)
Download or read book Hotel Front Office Training Manual written by Dr. B.K. Chakravarti and published by . This book was released on 2010-09-24 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Chakravarti
Publisher :
ISBN 13 : 9788131310106
Total Pages : pages
Book Rating : 4.3/5 (11 download)
Download or read book Hotel Front Office Training Manual written by Chakravarti and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : S. Andrews
Publisher : Tata McGraw-Hill Education
ISBN 13 : 9780074515136
Total Pages : 0 pages
Book Rating : 4.5/5 (151 download)
Download or read book Hotel Front Office Training Manual written by S. Andrews and published by Tata McGraw-Hill Education. This book was released on 2001-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sudhir Andrews
Publisher :
ISBN 13 : 9789339203504
Total Pages : 0 pages
Book Rating : 4.2/5 (35 download)
Download or read book Hotel Front Office written by Sudhir Andrews and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : James A. Bardi
Publisher : Wiley
ISBN 13 : 9780471287124
Total Pages : 0 pages
Book Rating : 4.2/5 (871 download)
Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley. This book was released on 1996-08-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Author :
Publisher :
ISBN 13 :
Total Pages : 176 pages
Book Rating : 4.:/5 (859 download)
Download or read book Hotel Front Office written by and published by . This book was released on 1982 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Andrews
Publisher : Tata McGraw-Hill Education
ISBN 13 : 9780070655713
Total Pages : 0 pages
Book Rating : 4.6/5 (557 download)
Download or read book Hotel Housekeeping: Training Manual written by Andrews and published by Tata McGraw-Hill Education. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Michael L. Kasavana
Publisher : Educational Institute
ISBN 13 : 9780133430783
Total Pages : 0 pages
Book Rating : 4.4/5 (37 download)
Download or read book Managing Front Office Operations written by Michael L. Kasavana and published by Educational Institute. This book was released on 2013-04-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Author : Hotelier Tanji
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781490480367
Total Pages : 0 pages
Book Rating : 4.4/5 (83 download)
Download or read book Hotel Housekeeping Training Manual with 150 SOP written by Hotelier Tanji and published by Createspace Independent Publishing Platform. This book was released on 2013-06-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recommended: Download Ebook Version of this book fromhere http://www.hospitality-school.com/training-manuals/housekeeping/ Housekeeping maybe defined as the provision of clean comfortable and safe environment. Housekeeping is an operational department of the hotel. It is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public areas, back areas and surroundings. Housekeeping Department - is the backbone of a hotel. It is in fact the biggest department of the hotel organization. Hotel Housekeeping Training Manual with 150 SOP, 1st edition comes out as a comprehensive collection of some must read hotel & restaurant housekeeping management training tutorials written by hospitality-school.com writing team. All contents of this manual are the product of Years of Experience, Suggestions and corrections. Efforts have been made to make this manual as complete as possible. This manual was made intended for you to serve as guide. Your task is to familiarize with the contents of this manual and apply it on your daily duties at all times. Bonus Training Materials: Read 220+ Free Hotel & Restaurant Management Training Tutorials from Here: http://www.hospitality-school.com/free-hotel-management-training/
Author : Peter Renner
Publisher : John Wiley & Sons
ISBN 13 : 9780442016128
Total Pages : 92 pages
Book Rating : 4.0/5 (161 download)
Download or read book Basic Hotel Front Office Procedures written by Peter Renner and published by John Wiley & Sons. This book was released on 1994-01 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms.
Author : Hotelier Tanji
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781481075466
Total Pages : 330 pages
Book Rating : 4.0/5 (754 download)
Download or read book 170 Hotel Management Training Tutorials written by Hotelier Tanji and published by Createspace Independent Publishing Platform. This book was released on 2012-12-30 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical training manual for professional hoteliers and hospitality students.
Author : MANOJ KUMAR. YADAV
Publisher :
ISBN 13 : 9789385909931
Total Pages : pages
Book Rating : 4.9/5 (99 download)
Download or read book PROFESSIONAL GUIDE TO ROOM DIVISION OPERATIONS. written by MANOJ KUMAR. YADAV and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Hotelier Tanji
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781514340103
Total Pages : 0 pages
Book Rating : 4.3/5 (41 download)
Download or read book 200 Hotel and Restaurant Management Training Tutorials written by Hotelier Tanji and published by Createspace Independent Publishing Platform. This book was released on 2015-06-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: [ Recommended: Download Ebook Version of this book fromhere http://www.hospitality-school.com/training-manuals/hotel-management-tutorials ]200 Hotel Management Training Tutorials is a comprehensive collection of some must read hotel & restaurant management training tutorials from hospitality-school.com.Features: Collection of 200 Hotel & Restaurant Management Training Tutorials. Tutorials on all relevant topics like Front Office, Housekeeping, Food & Beverage Service, Safety & Hygiene, Career and many more. All articles are from hospitality-school.com , world's one of the most popular hotel management training blog. Most practical training manual for hoteliers and hospitality management students Easy to read and understand. The aim of this book is not to replace outstanding text books on hospitality industry rather add something that readers will find more practical and interesting to read. This training manual is ideal for both students and professional hoteliers and restaurateurs who are associated with hospitality industry which is one of the most interesting, dynamic, and exciting industries in the world.
Author : Matt Shiells-Jones
Publisher : Lulu.com
ISBN 13 : 1471606996
Total Pages : 162 pages
Book Rating : 4.4/5 (716 download)
Download or read book How to be a Hotel Receptionist written by Matt Shiells-Jones and published by Lulu.com. This book was released on 2012-03-15 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed for anyone who works front of house in a hotel, from porters to managers and beyond and is an indispensable read that covers almost everything you could encounter; from complaint handling and telephone call skills through to dealing with overbooking and room allocations. Comprehensive, yet easy to read and conversational in tone, this book provides a great addition to any in-house training. It contains one of the most comprehensive sections on complaint handling, both in writing and face to face along with guidelines on best practice, sample scenarios and questions to make you think, making this a fantastic read to help you get to grips with the reception and front of house role. This book covers a vast array of matters and is suitable for both floor-level staff and managers
