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Hospice Aide On The Go In Services Series Volume 2 Issue 5 Privacy Confidentiality And Hipaa
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Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 5: Privacy, Confidentiality, and Hipaa by : April Perry
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 5: Privacy, Confidentiality, and Hipaa written by April Perry and published by Beacon Health, a Division of Blr. This book was released on 2010-01-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-the-go In-service by :
Download or read book Hospice Aide On-the-go In-service written by and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 8: Abuse and Neglect by : April Perry
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 8: Abuse and Neglect written by April Perry and published by Beacon Health, a Division of Blr. This book was released on 2010-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 9: Bathing the Ambulatory Patient by : Sarah Massie Neeley
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 9: Bathing the Ambulatory Patient written by Sarah Massie Neeley and published by Beacon Health, a Division of Blr. This book was released on 2010-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 2: Hand Hygiene by : Sarah Massie Neeley
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 2: Hand Hygiene written by Sarah Massie Neeley and published by Beacon Health, a Division of Blr. This book was released on 2010-01-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 4: Alzheimer's Disease by : April Perry
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 4: Alzheimer's Disease written by April Perry and published by Beacon Health, a Division of Blr. This book was released on 2010-01-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 1: Falls Prevention by : Sarah Massie Neeley
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 1: Falls Prevention written by Sarah Massie Neeley and published by Beacon Health, a Division of Blr. This book was released on 2010-01-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 6: Depression by : April Perry
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 6: Depression written by April Perry and published by Beacon Health, a Division of Blr. This book was released on 2010-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 10: Proper Bed Pan Usage by : Linda Grilley
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 10: Proper Bed Pan Usage written by Linda Grilley and published by Beacon Health, a Division of Blr. This book was released on 2010-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 7: Feeding the Hospice Patient by : Sarah Massie Neeley
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 7: Feeding the Hospice Patient written by Sarah Massie Neeley and published by Beacon Health, a Division of Blr. This book was released on 2010-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 12: Dementia by : Sarah Massie Neeley
Download or read book Hospice Aide On-The-Go In-Services Series, Volume 2, Issue 12: Dementia written by Sarah Massie Neeley and published by Beacon Health, a Division of Blr. This book was released on 2010-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, hospice aides must satisfy 12 hours of in-service training. Beacon Health's new "Hospice Aide On-the-Go(tm) In-service," Volume 2, delivers the training they need. Each lesson focuses on care for the terminally ill hospice patient. Developed from our widely popular series for home health, this new collection of lessons for hospice aides provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. Simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Each lesson provides one-hour of study on a hospice specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, hospice-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, hospice-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase. Topics include: Dementia and Confusion Hand Hygiene Falls Prevention Abuse and Neglect HIPAA Communicating with Patients Alzheimer's Disease Bathing the Ambulatory Patient Depression Choking Nutrition: Self and Assisted Proper Bed Pan Usage
Book Synopsis Home Health Aide On-The-Go In-Service Lessons: Vol. 2, Issue 5: Activities of Daily Living and Your Role by :
Download or read book Home Health Aide On-The-Go In-Service Lessons: Vol. 2, Issue 5: Activities of Daily Living and Your Role written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Activities of Daily Living and Your Role includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: * Name three core activities that are part of ADLs. *List two reasons patients need assistance with ADLs. * Name three techniques for assisting patients to improve their ability to perform ADLs. OVERVIEW While there is some variation, there are commonly six activities considered to be the activities of daily living (ADLs). They are feeding, bathing, dressing, toileting, transferring, and mobility. Studies indicate that the prevalence of personal assistance needs increases with age and by age 65, 4.1% of the total population in the United States require help in one or more ADL. The prevalence is much higher among homecare patients. When home health aide visits are ordered in homecare, it is almost always to assist with ADLs. Historically, except for patients receiving therapy services, most home health aides were assigned to assist with personal care with little emphasis placed on helping patients achieve greater independence in performing ADLs. Home health aides themselves often viewed their roles as providing direct care, not in promoting greater independence. The benchmarking capabilities of the Outcome and Assessment Information Set (OASIS) reports provide agencies with comparative data on patient improvement in performance of ADLs. The data have helped agencies develop quality improvement activities aimed at increasing independence levels of patients. Home health aides are crucial to success in this goal.
Book Synopsis Hospice Aide On-The-Go-In-Service Lessons: Vol. 1, Issue 2: Cultural Diversity by :
Download or read book Hospice Aide On-The-Go-In-Service Lessons: Vol. 1, Issue 2: Cultural Diversity written by and published by Beacon Health, a Division of Blr. This book was released on 2008-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Cultural Diversity includes a complete in-service training packet. It takes approximately one hour to complete and fully meets the Medicare in-service training requirement for one hour of hospice aide training. The lesson is easy to use and written specifically for hospice aides. As aides need training, simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Remember, your hospice aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the hospice aide will be able to: Explain the definition of culture Name three cultural groups in the agency's geographic area Name three cultural beliefs that surround death and List three examples of how a patient's cultural beliefs can affect the hospice aide's role OVERVIEW According to the 2000 U.S. Census, one out of every four Americans is non-white. The traditional melting pot has evolved into a salad of racial, ethnic, cultural, and religious diversity. Because every culture has unique customs and beliefs surrounding death and dying, it's not possible to use a one-size-fits-all approach to end-of-life care. According to a 1995 study by the National Hospice and Palliative Care Organization (NPCO), the majority of hospice patients were white--83 percent. Only 8 percent of hospice patients were African American and 3 percent were Hispanic. Many experts believe that cultural differences affect these numbers. This in-service lesson is an overview of the cultural differences that may affect how a hospice aide cares for patients. ALSO Check out the complete volume to add flexibility to your in-service training. You'll save $60!
Book Synopsis Hospice Aide On-The-Go-In-Service Lessons: Vol. 1, Issue 11: Anticipatory Grief by :
Download or read book Hospice Aide On-The-Go-In-Service Lessons: Vol. 1, Issue 11: Anticipatory Grief written by and published by Beacon Health, a Division of Blr. This book was released on 2009-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospice Aide On-the-Go(tm) In-service, Volume 1, Lesson 11, Anticipatory Grief This lesson on Anticipatory Grief includes a complete in-service training packet. It takes approximately one hour to complete and fully meets the Medicare in-service training requirement for one hour of hospice aide training. The lesson is easy to use and written specifically for hospice aides. As aides need training, simply copy the pages from each lesson as needed--the only restriction is that aides receiving training must work from your office location. Remember, your hospice aides must have 12 hours of in-service training every year.
Book Synopsis Home Health Aide On-The-Go In-Service Lessons: Vol. 10, Issue 5: Safety with Adls by : April Perry
Download or read book Home Health Aide On-The-Go In-Service Lessons: Vol. 10, Issue 5: Safety with Adls written by April Perry and published by Beacon Health, a Division of Blr. This book was released on 2011-01-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Home Health Aide On-the-Go In-service Vol 10, Issue 5, Safety With ADLs OVERVIEW Assisting in activities of daily living (ADL) is a fundamental role of the home health aide. In caring for patients in their home, it is imperative that patients be able to safely perform their ADLs. This in-service describes how aides can demonstrate to patients and their families ways to safely perform ADLs, such as maintaining personal hygiene and using equipment to move about the home. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: Define how to feed a patient safely Describe methods that will assist in performing personal hygiene safely at home Discuss ambulating and using mobility devices safely in the home Contents of this lesson: A clearly written fact sheet A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, homecare-specific case study Suggested supplemental learning activities An attendance log and certificate of completion
Download or read book Violence in the Workplace written by and published by Beacon Health, a Division of Blr. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Violence in the Workplace includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: * List two reasons home health aides are at increased risk of violence * State three preventive measures to reduce the potential for violence when driving a car * State three preventive measures to reduce the potential for violence when walking on the street, and * Recognize three possible warning signs of violence. OVERVIEW Today there are more assaults on workers in the health care and social services industries than in any other. By the nature of their work in community settings and homes, home health aides have extensive contact with the public. This contact, especially if it occurs during evening or early morning hours or in high-crime areas, greatly increases their vulnerability. It is a fact that violence in the workplace ranks as the leading cause of occupational death for women according to the National Employment Law Project, Inc. One of the most important measures to reduce workplace violence is to educate staff in preventive measures as well as how to recognize and deal with escalating hostility. Home health aides, like all other employees are at some risk of violence from co-workers, but they are especially at risk from patients, families, or strangers they encounter during their work day.
Book Synopsis Home Health Aide On-The-Go In-Service Lessons: Vol. 10, Issue 2: Preventing Hospitalization/Emergent Care by : Paula Long
Download or read book Home Health Aide On-The-Go In-Service Lessons: Vol. 10, Issue 2: Preventing Hospitalization/Emergent Care written by Paula Long and published by Beacon Health, a Division of Blr. This book was released on 2011-01-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Home Health Aide On-the-Go In-service Vol 10, Issue 2, Preventing Hospitalization/Emergent Care OVERVIEW The transition of care between homecare and the hospital must be seamless, as flaws in this process lead to expensive rehospitalizations, frustrated patients, and poor public perception of an agency's quality of care. Home health aides play a vital role in this process and can impact the success of the transition. This in-service defines the aide's role in managing the complications associated with patient transition from the hospital to homecare. Aides will learn how they can help prevent rehospitalization by recognizing patient risk for falls, pressure ulcers, and other conditions. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: Discuss the prevention of hospitalization/emergent care in homecare patients Discuss risk assessment for hospitalization, falls, and pressure ulcers Define and discuss the home health aide's role in preventing rehospitalizations and emergent care Understand the role and importance of risk assessment, patient education, disease and medication management, prevention of falls and pressure ulcers, and effective care transitions in reducing rehospitalizations Discuss the importance of effective communication techniques Contents of this lesson: A clearly written fact sheet A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, homecare-specific case study Suggested supplemental learning activities An attendance log and certificate of completion
