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High Velocity Itsm
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Book Synopsis High Velocity Itsm by : Randy A. Steinberg
Download or read book High Velocity Itsm written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2016-09-28 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods and much more!
Book Synopsis ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification by : Claire Agutter
Download or read book ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification written by Claire Agutter and published by IT Governance Ltd. This book was released on 2021-11-18 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.
Book Synopsis High Velocity Business Operations by : Yemmanur Jayachandra
Download or read book High Velocity Business Operations written by Yemmanur Jayachandra and published by Cambridge University Press. This book was released on 2020-08-13 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Element deals with the know-how and show-how to accomplish high velocity business operations. The basis of these operations is real-time data and low latency processing. Relevant applications are pervasive due to the emerging technologies of IoT, 5G, AI and data analytics. This Element explores theories and methods of configuring, formulating and implementing high velocity business operations with properly designed and developed platforms and processes. Current mobile transformation is enabling the unwiring of businesses, de-territorializing them, and creating more opportunities for these operations. High velocity business processes increase throughput and efficiency, offering first-mover advantage. They also provide location-independence due to use of mobile platforms and devices (smartphones, tablets and wearables). This Element present mobility as a critical attribute of high velocity business operations, taking advantage of world-wide resources and expertise with well-designed mobile platforms and their data.
Book Synopsis Reflections on High-Velocity IT by : Mark Smalley
Download or read book Reflections on High-Velocity IT written by Mark Smalley and published by . This book was released on 2020-05 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflections on High-velocity IT is a companion to the ITIL®4 High-velocity IT book and training. These books and training are for practitioners in IT and service management who work in organizations that are adopting Lean, Agile, resilient, continuous and co-creational approaches to help them become more digitally enabled. They feel privileged to be able to contribute to the well-being and prosperity of digital service consumers, and are always looking for better ways of working.This companion publication is written from the insider's perspective of the lead editor of ITIL®4 High-velocity IT. He offers his thoughts on how to apply the High-velocity IT guidance, inspired by Taiichi Ohno: "You have to face your own difficulties and solve your problems yourself. Stop trying to borrow wisdom - think for yourself". He elaborates on some of his favourite parts of the book, giving background information and sharing the 'making of' story that involved fifty people across eighteen countries. The book also contains insights that did not make the final cut of the ITIL book due to constraints regarding the scope and size, and in some cases, because they emerged after the book had been published. Chapter 1 is about how to start applying the guidance in ITIL®4 High-velocity IT. Chapter 2 contains my comments on the positioning and structure of ITIL®4 High-velocity IT, and its relationship with other ITIL modules. Chapter 3 is about the content. My main aim is to point out parts of ITIL®4 High-velocity IT that I consider particularly valuable, and to qualify some of the content by sharing considerations that played a role. I also share content that did not make the cut due to constraints regarding the scope and size of ITIL®4 High-velocity IT. In some cases, I have added insights that emerged after the content had been written. Access to more of my content, as it emerges, can be found on the Writing page of my website www.smalley.it.Chapter 4 sketches how ITIL®4 High-velocity IT was written by more than twenty loosely-coupled authors in an emergent process.If you believe that the service management domain of digital services needs improving, and if you want to contribute, then Reflections on High-velocity IT might be for you.
Author :Axelos Global Best Practice Publisher :Itil Managing Professional ISBN 13 :9780113316489 Total Pages :254 pages Book Rating :4.3/5 (164 download)
Book Synopsis Itil 4: Digital and It Strategy by : Axelos Global Best Practice
Download or read book Itil 4: Digital and It Strategy written by Axelos Global Best Practice and published by Itil Managing Professional. This book was released on 2021-07-06 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems.
Download or read book ITIL 4 High-Velocity IT written by Axelos and published by Tso, the Stationery Office. This book was released on 2020-02 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.
Download or read book High Velocity written by Derek Bullen and published by Calgary : D. Bullen. This book was released on 2000 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis ITIL 4 Master Pack (PDF) by : AXELOS
Download or read book ITIL 4 Master Pack (PDF) written by AXELOS and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The 'ITIL 4 Master Pack' comprises of ITIL 4 Foundation and all five Higher Level publications. Managing professional: create, deliver and support (ISBN 9780113316335); Managing professional: drive stakeholder value (ISBN 978011331373); Managing professional: high-velocity IT (ISBN 9780113316410); Managing professional: direct, plan and improve (ISBN 9780113316458); ITIL 4 strategic leader: digital and IT strategy (ISBN 9780113316496); ITIL foundation (4th ed) (ISBN 9780113316069). Their audience ranges from those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL 4 Master
Book Synopsis Continuous Innovation with DevOps by : Rainer Alt
Download or read book Continuous Innovation with DevOps written by Rainer Alt and published by Springer Nature. This book was released on 2021-05-14 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book connects the new world of digitalization with classic IT management. With the presence of software in objects, products and processes, most businesses will become software-defined businesses. Software development and software management are thus key to stay competitive in an environment that demands continuous innovation. The authors provide a comprehensive introduction to continuous innovation, the DevOps concept and lay the foundations of an innovation-oriented IT management. The DevOps approach to continuous innovation, which combines lean and agile concepts with an automated tool chain, enables solutions that synergize fast (re)action through digital innovation on the one hand and long-term development cycles and stable operation on the other. A comprehensive case study of T-Systems MMS, a digital service provider from Deutsche Telekom in Germany, illustrates the use of this approach in practice.
Book Synopsis Ultimate Agile Administration with Jira by : Yogita Chhaya
Download or read book Ultimate Agile Administration with Jira written by Yogita Chhaya and published by Orange Education Pvt Ltd. This book was released on 2023-11-30 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Administrators and Teams With Ultimate Solutions for Agile Project Success with Jira Software KEY FEATURES ● Step-by-step customization and administration of Jira with real-world examples and use cases. ● Explores the full potential of Jira Advanced Roadmap for strategic project planning and execution. ● Create projects in the Jira Cloud environment to cater to the demands of cloud-based project management. DESCRIPTION The “Ultimate Agile Administration with Jira” begins with an in-depth exploration of Agile fundamentals, providing a comprehensive overview of Scrum and Kanban frameworks. Readers will gain proficiency in setting up projects, covering the Jira product family, key terminologies, and project templates. Readers will learn to create boards and implement Agile best practices within Jira. It will help to configure boards for visualizing team progress, planning sprints, and efficiently prioritizing and estimating tasks. It offers insights into Jira administration, guiding customization of workflows, screens, and issues to meet unique team requirements and seamlessly integrate them into existing projects. In the final section, the book explores team-managed projects in Jira, covering Filters, Dashboards, Reporting, and Automation Rules. Tips and tricks are also provided to optimize team productivity. The book offers an overview of Atlassian Marketplace plugins, Atlassian Analytics, and Jira Product Discovery. It comprehensively explores the features of the Jira Advanced Roadmap. This book is an invaluable asset for aspiring Jira Administrators preparing for Atlassian certification. WHAT WILL YOU LEARN ● Master the fundamentals of Agile methodology and Jira administration tailored for the Jira Cloud version. ● Navigate and implement basic to advanced features of Jira, ensuring seamless integration with Agile Scrum and Kanban methodologies. ● Administer Jira software with customization aligned to your organization's unique business requirements. ● Gain practical insights through real-life scenarios, examples, and essential tips, guiding you through the entire Agile project life-cycle within Jira. ● Dive into the intricacies of Jira Advanced Roadmap features to enhance project planning and execution. ● Explore and integrate feature-rich plugins from the Atlassian Marketplace, expanding your Jira environment's functionality and adapting it to your unique needs. WHO IS THIS BOOK FOR? Whether you're a tech or non-tech professional, student, software developer, or an aspiring Atlassian-certified individual, this handbook is for you. It provides in-depth insights into effective Jira software administration and is well-suited for individuals with foundational Jira knowledge. TABLE OF CONTENTS 1. Getting Started with Agile, Jira, and Jira Terminologies 2. Working with Project Templates 3. Creating Users, Groups, Roles, and Understanding Permissions 4. Managing Backlog, Sprints, and Boards 5. Understanding Issue types and Issue type Schemes 6. Customizing Fields, Field Configuration schemes, Screens, and Screen schemes 7. Configuring Workflows in Jira in Agile Projects 8. Filters, Dashboards, and Agile Reporting 9. Jira Automation Rules 10. Managing Team- Managed Projects 11. Jira Best Practices and Must-know Features in Advanced Roadmaps 12. Atlassian Marketplace and Plugins Index
Book Synopsis ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by : Claire Agutter
Download or read book ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition written by Claire Agutter and published by IT Governance Ltd. This book was released on 2020-04-28 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Book Synopsis Team Topologies by : Matthew Skelton
Download or read book Team Topologies written by Matthew Skelton and published by IT Revolution. This book was released on 2019-09-17 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective software teams are essential for any organization to deliver value continuously and sustainably. But how do you build the best team organization for your specific goals, culture, and needs? Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams. Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization.
Book Synopsis Perspectives in Business Informatics Research by : Ērika Nazaruka
Download or read book Perspectives in Business Informatics Research written by Ērika Nazaruka and published by Springer Nature. This book was released on 2022-09-15 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 21st International Conference on Perspectives in Business Informatics Research, BIR 2022, which took place in Rostock, Germany, in September 2022. The central theme of BIR 2022 was “Business Informatics for Sustainable Innovation”. Achieving sustainability requires a multi-perspective approach taking organizational, economic, and technical aspects into account. In a world of cloud computing, social networks and big data, additional challenges for business informatics and the design of information systems architectures are introduced. To deal with these challenges, a close cooperation of researchers from different disciplines such as information systems, business informatics, and computer science is required. The 14 papers presented in this volume were carefully reviewed and selected from 41 submissions. They were organized in topical sections as follows: Information system development; modeling methods and assistance; applications and technologies; and digital business.
Book Synopsis ITIL® 4 Foundation Courseware - English by : Van Haren Learning Solutions A.O.
Download or read book ITIL® 4 Foundation Courseware - English written by Van Haren Learning Solutions A.O. and published by Van Haren. This book was released on 2019-02-28 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL® 4. The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available. Translations to Dutch, German and Spanish will follow very soon ! If you are interested in this please do let us know also via the link above Are you interested in this material ? Please mail to: [email protected] What will be included in the official accredited courseware · High-quality courseware supplemented with additional reference materials · Presentations in PPT (always free for partners) · Sample questions · Sample exam and rationale · Syllabus and Glossary · Pre-course reading material · Free branding functionalities
Book Synopsis Servicing ITSM by : Randy A. Steinberg
Download or read book Servicing ITSM written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2013-12 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastructure. It's all here--complete service descriptions, catalog and portfolio templates, service implementation plans, service governance processes, and much more all packed into this one handbook! Just about every IT support service is described in this book. Take the service descriptions you need, mix, match and customize them to quickly create the content needed for your own service catalogs and portfolios. "Many books talk about how to build a service catalog--this book is a service catalog!" "We really struggled to identify and pull our IT services together until we saw this material--it saved us months!" "With this material, we can finally tell the business what IT actually delivers to them!" "A valuable reference resource for ITSM practitioners, service managers, CIOs, procurement managers, and anyone else sourcing the services needed to run an entire IT infrastructure operation!" "One can put together an entire IT service management operation just from the service descriptions in this book!"
Book Synopsis ITIL® 4 Foundation Courseware - Nederlands by : Van Haren Learning Solutions A.O.
Download or read book ITIL® 4 Foundation Courseware - Nederlands written by Van Haren Learning Solutions A.O. and published by Van Haren. This book was released on 2019 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands. Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL® 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoelt voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management. Kandidaten van deze cursus moeten binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet is toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt waar en wanneer u maar wilt starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf. U gaat tijdens de ITIL® 4 cursus: • Inzicht verkrijgen in de sleutelbegrippen van Service Management • Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijf • Inzicht verkrijgen van de 4 Service Management dimensies • Inzicht verkrijgen van het doel en de componenten van het ITIL Service Value System • Inzicht verkrijgen van Service Value Chain activiteiten en hoe deze aan elkaar relateren • Inzicht verkrijgen van het doel en de kernbegrippen van 25 ITIL praktijkvormen
Book Synopsis Implementing ITSM by : Randy A. Steinberg
Download or read book Implementing ITSM written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2014-03-05 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: The traditional IT operating model of delivering IT to the business in the form of bundled capabilities and assets is now wearing thin in an age of cloud computing, on-demand services, virtualization, mobile devices, outsourcing and rapidly changing business delivery strategies. The role of IT is rapidly changing from a primary focus on engineering to a primary focus on service integration. How might an IT organization effect this transformation? Finally, there is a book that shows you how! This is not a theoretical treatise but a practical guide that shows you the activities and steps to show results quickly. Learn how to define and build a comprehensive IT service management solution that incorporates process, technology, organization, and governance activities. Discover practical tips and step-by-step approaches for defining your IT Service Management Vision, building your processes, developing a communications strategy, analyzing stakeholders, identifying technology requirements, and building your transformation program. Organizations that have already undertaken a transformation to IT service management are finding game-changing results positively received by both business executives and customers of their IT services. Using this book, start your transformation today!
