High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience

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Publisher : McGraw Hill Professional
ISBN 13 : 0071621814
Total Pages : 353 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience by : Jody Hoffer Gittell

Download or read book High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience written by Jody Hoffer Gittell and published by McGraw Hill Professional. This book was released on 2009-04-17 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries. High Performance Healthcare explains the critical concept of “relational coordination”—coordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain of communication. Gittell clearly demonstrates that relational coordination strengthens those weak links, enabling providers to deliver high quality, efficient care to their patients. Using Gittell’s innovative management methods, you will improve quality, maximize efficiency, and compete more effectively. High Performance Healthcare walks you step by step through the process of: Identifying weak areas of relational coordination within your organization Transforming work practices that are creating barriers to relational coordination Building a high performance work system to foster consistent relational coordination across all disciplines The book includes case studies illustrating how some healthcare organizations are already transforming themselves using Gittell’s proven tools. It concludes by identifying industry-level obstacles to high performance healthcare and showing how individual organizations and their leaders can support sweeping change at the highest levels. Policy changes and increased access to care will not alone answer the healthcare industry’s problems. Timely, accurate, problem-solving communication that crosses all organizational boundaries is a powerful response to business as usual. High Performance Healthcare explains exactly how to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.

High Performing Healthcare Systems

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Publisher : Longwoods Publishing
ISBN 13 : 9780981008905
Total Pages : 291 pages
Book Rating : 4.0/5 (89 download)

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Book Synopsis High Performing Healthcare Systems by : G. Ross Baker

Download or read book High Performing Healthcare Systems written by G. Ross Baker and published by Longwoods Publishing. This book was released on 2008 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Essential Operational Components for High-Performing Healthcare Enterprises

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Publisher : ACHE Management
ISBN 13 : 9781640550001
Total Pages : 0 pages
Book Rating : 4.5/5 (5 download)

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Book Synopsis Essential Operational Components for High-Performing Healthcare Enterprises by : Jonathan Burroughs

Download or read book Essential Operational Components for High-Performing Healthcare Enterprises written by Jonathan Burroughs and published by ACHE Management. This book was released on 2018-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "While the future of US healthcare is unclear the move toward value-based care is undoubtedly its next major shift. Reimbursement payment programs have already begun this metamorphosis and are increasingly being tied to quality measures. With the urgency of revolutionary change in the background, the healthcare organization must transform its care and business models to evolve into a next-level healthcare enterprise. In Essential Operational Components for High-Performing Healthcare Enterprises, Jon Burroughs and other nationally respected experts highlight the building blocks necessary to transform a healthcare organization into an integrated delivery system. In this operational model, hospitals and other entities in the system work together to achieve common clinical and business goals. Shifting from reactive to proactive, healthcare leaders must move the mindset and strategy of the healthcare system, from caring for the ill to preventing illness. This radical book proposes a framework of innovative strategies for shifting to a fully engaged, aligned, and integrated delivery system: - Effective leadership - The role of clinical staff - Strategic planning - Clinically integrated networks - Health information management - Population health - Actuarial risk and cost management The push for efficiency, quality, and cost reduction demands change in every area of the US healthcare system. Essential Operational Components for High-Performing Healthcare Enterprises defines the fundamental enterprise-wide elements that all healthcare organizations will need to embrace to excel in a value-based world"--

Crossing the Quality Chasm

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Publisher : National Academies Press
ISBN 13 : 0309132967
Total Pages : 359 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-07-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies

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Publisher : OECD Publishing
ISBN 13 : 9264805907
Total Pages : 447 pages
Book Rating : 4.2/5 (648 download)

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Book Synopsis Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by : OECD

Download or read book Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Intangibles

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Publisher :
ISBN 13 : 9781567939286
Total Pages : 264 pages
Book Rating : 4.9/5 (392 download)

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Book Synopsis Intangibles by : Amer Kaissi

Download or read book Intangibles written by Amer Kaissi and published by . This book was released on 2017 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering an engaging exploration of evidence-based practices from an array of leaders in different settings, this practical and thoughtful book demonstrates that you can embrace humility and still be excellent at your job.--

Best Care at Lower Cost

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Publisher : National Academies Press
ISBN 13 : 0309282810
Total Pages : 437 pages
Book Rating : 4.3/5 (92 download)

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Book Synopsis Best Care at Lower Cost by : Institute of Medicine

Download or read book Best Care at Lower Cost written by Institute of Medicine and published by National Academies Press. This book was released on 2013-05-10 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: America's health care system has become too complex and costly to continue business as usual. Best Care at Lower Cost explains that inefficiencies, an overwhelming amount of data, and other economic and quality barriers hinder progress in improving health and threaten the nation's economic stability and global competitiveness. According to this report, the knowledge and tools exist to put the health system on the right course to achieve continuous improvement and better quality care at a lower cost. The costs of the system's current inefficiency underscore the urgent need for a systemwide transformation. About 30 percent of health spending in 2009-roughly $750 billion-was wasted on unnecessary services, excessive administrative costs, fraud, and other problems. Moreover, inefficiencies cause needless suffering. By one estimate, roughly 75,000 deaths might have been averted in 2005 if every state had delivered care at the quality level of the best performing state. This report states that the way health care providers currently train, practice, and learn new information cannot keep pace with the flood of research discoveries and technological advances. About 75 million Americans have more than one chronic condition, requiring coordination among multiple specialists and therapies, which can increase the potential for miscommunication, misdiagnosis, potentially conflicting interventions, and dangerous drug interactions. Best Care at Lower Cost emphasizes that a better use of data is a critical element of a continuously improving health system, such as mobile technologies and electronic health records that offer significant potential to capture and share health data better. In order for this to occur, the National Coordinator for Health Information Technology, IT developers, and standard-setting organizations should ensure that these systems are robust and interoperable. Clinicians and care organizations should fully adopt these technologies, and patients should be encouraged to use tools, such as personal health information portals, to actively engage in their care. This book is a call to action that will guide health care providers; administrators; caregivers; policy makers; health professionals; federal, state, and local government agencies; private and public health organizations; and educational institutions.

Health Professions Education

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Publisher : National Academies Press
ISBN 13 : 030913319X
Total Pages : 191 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Health Professions Education by : Institute of Medicine

Download or read book Health Professions Education written by Institute of Medicine and published by National Academies Press. This book was released on 2003-07-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.

Performance Improvement in Hospitals and Health Systems

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Publisher : Taylor & Francis
ISBN 13 : 1351584944
Total Pages : 244 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Performance Improvement in Hospitals and Health Systems by : James R. Langabeer II

Download or read book Performance Improvement in Hospitals and Health Systems written by James R. Langabeer II and published by Taylor & Francis. This book was released on 2018-02-12 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare Organizations offer significant opportunities for change and improvement in their overall performance. Hospitals and clinics are generally large, complex, and inefficient, and need serious development in process workflow and management systems, which will ultimately lead to better patient and financial outcomes. The National Academy of Medicine has stated that hospital systems are broken, and that they must begin by "... improving hospital efficiency and patient flow, and using operational management methods and information technologies." In fact, costs and quality are two of the important aspects of the "triple aim" in healthcare. One area that offers significant potential for improvement is through the application of performance improvement methods to patient and process flows. Performance improvement has a significant impact on a hospital’s over financial and strategic performance. Performance improvement involves the deployment of quantitative and scientific methods to model and influence the functioning of organizations. Performance improvement professionals are tasked with managing a variety of activities, such as deploying new information technologies, serving as project managers for construction events, re-engineering departmental process workflow, eliminating bottlenecks, and improving the flow and movement of patients between resource-intensive clinical areas. All of these are high risk, and require use of advanced, sophisticated methods to improve efficiency and quality, while minimizing disruptions from change. This updated edition is a comprehensive and concise guide to performance improvement in healthcare. It describes the management engineering principles focused on designing optimal management and information systems and processes. Case studies and examples are integrated throughout all chapters.

Measuring the Quality of Health Care

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Publisher : National Academies Press
ISBN 13 : 0309570689
Total Pages : 42 pages
Book Rating : 4.3/5 (95 download)

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Book Synopsis Measuring the Quality of Health Care by : The National Roundtable on Health Care Quality

Download or read book Measuring the Quality of Health Care written by The National Roundtable on Health Care Quality and published by National Academies Press. This book was released on 1999-02-23 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Roundtable on Health Care Quality was established in 1995 by the Institute of Medicine. The Roundtable consists of experts formally appointed through procedures of the National Research Council (NRC) who represent both public and private-sector perspectives and appropriate areas of substantive expertise (not organizations). From the public sector, heads of appropriate Federal agencies serve. It offers a unique, nonadversarial environment to explore ongoing rapid changes in the medical marketplace and the implications of these changes for the quality of health and health care in this nation. The Roundtable has a liaison panel focused on quality of care in managed care organizations. The Roundtable convenes nationally prominent representatives of the private and public sector (regional, state and federal), academia, patients, and the health media to analyze unfolding issues concerning quality, to hold workshops and commission papers on significant topics, and when appropriate, to produce periodic statements for the nation on quality of care matters. By providing a structured opportunity for regular communication and interaction, the Roundtable fosters candid discussion among individuals who represent various sides of a given issue.

Engineering a Learning Healthcare System

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Publisher : National Academies Press
ISBN 13 : 0309120640
Total Pages : 340 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Engineering a Learning Healthcare System by : National Academy of Engineering

Download or read book Engineering a Learning Healthcare System written by National Academy of Engineering and published by National Academies Press. This book was released on 2011-07-14 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving our nation's healthcare system is a challenge which, because of its scale and complexity, requires a creative approach and input from many different fields of expertise. Lessons from engineering have the potential to improve both the efficiency and quality of healthcare delivery. The fundamental notion of a high-performing healthcare system-one that increasingly is more effective, more efficient, safer, and higher quality-is rooted in continuous improvement principles that medicine shares with engineering. As part of its Learning Health System series of workshops, the Institute of Medicine's Roundtable on Value and Science-Driven Health Care and the National Academy of Engineering, hosted a workshop on lessons from systems and operations engineering that could be applied to health care. Building on previous work done in this area the workshop convened leading engineering practitioners, health professionals, and scholars to explore how the field might learn from and apply systems engineering principles in the design of a learning healthcare system. Engineering a Learning Healthcare System: A Look at the Future: Workshop Summary focuses on current major healthcare system challenges and what the field of engineering has to offer in the redesign of the system toward a learning healthcare system.

To Err Is Human

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Publisher : National Academies Press
ISBN 13 : 0309068371
Total Pages : 312 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis To Err Is Human by : Institute of Medicine

Download or read book To Err Is Human written by Institute of Medicine and published by National Academies Press. This book was released on 2000-03-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine

Leading High-Reliability Organizations in Healthcare

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Author :
Publisher : CRC Press
ISBN 13 : 1466594896
Total Pages : 246 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Leading High-Reliability Organizations in Healthcare by : Richard Morrow

Download or read book Leading High-Reliability Organizations in Healthcare written by Richard Morrow and published by CRC Press. This book was released on 2016-03-15 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book details the attributes and practices that help high-reliability organizations (HROs) excel in the service they provide to their customers. Explaining what it takes to achieve high reliability in healthcare settings, it presents proven tools and concepts that leading healthcare organizations are using to improve safety and quality. The book identifies the necessary infrastructure, methods, and analytics required to achieve and sustain higher reliability. It also includes case studies that illustrate success stories and failures, so readers can avoid making the same mistakes.

Health System Efficiency

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Publisher : Health Policy
ISBN 13 : 9789289050418
Total Pages : 264 pages
Book Rating : 4.0/5 (54 download)

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Book Synopsis Health System Efficiency by : Jonathan Cylus

Download or read book Health System Efficiency written by Jonathan Cylus and published by Health Policy. This book was released on 2016-12-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book the authors explore the state of the art on efficiency measurement in health systems and international experts offer insights into the pitfalls and potential associated with various measurement techniques. The authors show that: - The core idea of efficiency is easy to understand in principle - maximizing valued outputs relative to inputs, but is often difficult to make operational in real-life situations - There have been numerous advances in data collection and availability, as well as innovative methodological approaches that give valuable insights into how efficiently health care is delivered - Our simple analytical framework can facilitate the development and interpretation of efficiency indicators.

Towards High-performing Health Systems

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Author :
Publisher : OECD Publishing
ISBN 13 :
Total Pages : 144 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Towards High-performing Health Systems by : Elizabeth Docteur

Download or read book Towards High-performing Health Systems written by Elizabeth Docteur and published by OECD Publishing. This book was released on 2004 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although health systems differ widely in their design, the inputs they use, and the outcomes they attain, policymakers in all OECD countries share the common goal of achieving high-performing health systems. Health and health care have improved dramatically over the past few decades, but at a cost, and public budgets are feeling the pinch. At the same time, further opportunities exist to improve the performance of health systems. Developed nations are grappling with the issues of sustainable financing, equitable access to services, better health outcomes, consumer responsiveness, and receiving maximum value for their money. This volume offers a synthesis of findings from recent OECD studies undertaken as part of the three-year Health Project, an initiative to answer many of the key questions facing today's health policy makers. It provides information and analysis on a wide variety of topics, such as new and emerging health-related technologies, long-term care, private health insurance, health care cost control, equity of access across income groups, health workforce planning and productivity, and waiting times for elective surgery. Building on international experience and grounded in new data on cross-country differences, this report offers an up-to-date map of the road to performance improvement.

Humbitious

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Publisher : Page Two Press
ISBN 13 : 9781774580738
Total Pages : 286 pages
Book Rating : 4.5/5 (87 download)

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Book Synopsis Humbitious by : Amer Kaissi

Download or read book Humbitious written by Amer Kaissi and published by Page Two Press. This book was released on 2022-01-10 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fortune favors the humble Arrogant. Charismatic. Narcissistic If you were to name traits that define strong leaders, these are some of the words that likely spring to mind. Conventional thinking would have us believe that it's those filled with hubris and free of self-doubt that make the best leaders. The evidence, however, tells quite a different story. In Humbitious, professional speaker, executive coach and distinguished Trinity University professor Amer Kaissi shatters the common myths about leadership being an ego-driven game. Drawing on extensive research, personal stories, and fascinating historical examples of leadership done right (and wrong), Kaissi reveals why the most effective, high-performing leaders aren't those with the biggest egos, but who possess humility, coupled with ambition and drive. Tracing triumphs (and missteps) of leaders from Napoleon Bonaparte to New Zealand Prime Minister Jacinda Ardern, Apple co-founder Steve Jobs to disgraced Theranos founder Elizabeth Holmes, soccer star Alex Morgan to Costco CEO Jim Sinegal, and others, Kaissi illuminates what true humility is-and what it isn't-and how to cultivate it within yourself and with others. As you gain insight into this critical leadership trait, you'll come to understand that humility requires ambition, courage, and fierce determination. Humility, you'll learn, isn't about false modesty; it's about being honest with yourself, and others, about your abilities and potential, so you can make a realistic plan for improvement. The unequivocal truth is that the successful narcissists that you either know or are working for right now are the exception to the rule. The highest performers are those who adopt and integrate humility into their relationships with others, with their organizations, and with themselves. Because fortune favors not simply the bold-but the humbitious.

The Improvement Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470549033
Total Pages : 514 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis The Improvement Guide by : Gerald J. Langley

Download or read book The Improvement Guide written by Gerald J. Langley and published by John Wiley & Sons. This book was released on 2009-06-03 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.