Fundamentals of Queueing Theory

Download Fundamentals of Queueing Theory PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118211642
Total Pages : 402 pages
Book Rating : 4.1/5 (182 download)

DOWNLOAD NOW!


Book Synopsis Fundamentals of Queueing Theory by : Donald Gross

Download or read book Fundamentals of Queueing Theory written by Donald Gross and published by John Wiley & Sons. This book was released on 2011-09-23 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the Third Edition "This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented." —IIE Transactions on Operations Engineering Thoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research. This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include: Retrial queues Approximations for queueing networks Numerical inversion of transforms Determining the appropriate number of servers to balance quality and cost of service Each chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book's related Web site. With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.

Fundamentals of Queueing Theory

Download Fundamentals of Queueing Theory PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 111894352X
Total Pages : 576 pages
Book Rating : 4.1/5 (189 download)

DOWNLOAD NOW!


Book Synopsis Fundamentals of Queueing Theory by : John F. Shortle

Download or read book Fundamentals of Queueing Theory written by John F. Shortle and published by John Wiley & Sons. This book was released on 2018-04-10 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to queueing theory and its practical applications—features numerous real-world examples of scientific, engineering, and business applications Thoroughly updated and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fifth Edition presents the statistical principles and processes involved in the analysis of the probabilistic nature of queues. Rather than focus narrowly on a particular application area, the authors illustrate the theory in practice across a range of fields, from computer science and various engineering disciplines to business and operations research. Critically, the text also provides a numerical approach to understanding and making estimations with queueing theory and provides comprehensive coverage of both simple and advanced queueing models. As with all preceding editions, this latest update of the classic text features a unique blend of the theoretical and timely real-world applications. The introductory section has been reorganized with expanded coverage of qualitative/non-mathematical approaches to queueing theory, including a high-level description of queues in everyday life. New sections on non-stationary fluid queues, fairness in queueing, and Little’s Law have been added, as has expanded coverage of stochastic processes, including the Poisson process and Markov chains. • Each chapter provides a self-contained presentation of key concepts and formulas, to allow readers to focus independently on topics relevant to their interests • A summary table at the end of the book outlines the queues that have been discussed and the types of results that have been obtained for each queue • Examples from a range of disciplines highlight practical issues often encountered when applying the theory to real-world problems • A companion website features QtsPlus, an Excel-based software platform that provides computer-based solutions for most queueing models presented in the book. Featuring chapter-end exercises and problems—all of which have been classroom-tested and refined by the authors in advanced undergraduate and graduate-level courses—Fundamentals of Queueing Theory, Fifth Edition is an ideal textbook for courses in applied mathematics, queueing theory, probability and statistics, and stochastic processes. This book is also a valuable reference for practitioners in applied mathematics, operations research, engineering, and industrial engineering.

Fundamentals of Queueing Theory, Solutions Manual

Download Fundamentals of Queueing Theory, Solutions Manual PDF Online Free

Author :
Publisher : Wiley-Interscience
ISBN 13 : 9780470077962
Total Pages : 0 pages
Book Rating : 4.0/5 (779 download)

DOWNLOAD NOW!


Book Synopsis Fundamentals of Queueing Theory, Solutions Manual by : Donald Gross

Download or read book Fundamentals of Queueing Theory, Solutions Manual written by Donald Gross and published by Wiley-Interscience. This book was released on 2008-07-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents the basic statistical principles that are necessary to analyze the probabilistic nature of queues Thoroughly revised and expanded to reflect the latest developments in the field, the fourth edition of emFundamentals of Queueing Theory illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research. It takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics include retrial queues, approximations for queueing networks, numerical inversion of transforms, and determining the appropriate number of servers to balance quality and cost of service.

An Introduction to Queueing Theory

Download An Introduction to Queueing Theory PDF Online Free

Author :
Publisher : Birkhäuser
ISBN 13 : 0817684212
Total Pages : 343 pages
Book Rating : 4.8/5 (176 download)

DOWNLOAD NOW!


Book Synopsis An Introduction to Queueing Theory by : U. Narayan Bhat

Download or read book An Introduction to Queueing Theory written by U. Narayan Bhat and published by Birkhäuser. This book was released on 2015-07-09 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introductory textbook is designed for a one-semester course on queueing theory that does not require a course on stochastic processes as a prerequisite. By integrating the necessary background on stochastic processes with the analysis of models, the work provides a sound foundational introduction to the modeling and analysis of queueing systems for a broad interdisciplinary audience of students in mathematics, statistics, and applied disciplines such as computer science, operations research, and engineering. This edition includes additional topics in methodology and applications. Key features: • An introductory chapter including a historical account of the growth of queueing theory in more than 100 years. • A modeling-based approach with emphasis on identification of models • Rigorous treatment of the foundations of basic models commonly used in applications with appropriate references for advanced topics. • A chapter on matrix-analytic method as an alternative to the traditional methods of analysis of queueing systems. • A comprehensive treatment of statistical inference for queueing systems. • Modeling exercises and review exercises when appropriate. The second edition of An Introduction of Queueing Theory may be used as a textbook by first-year graduate students in fields such as computer science, operations research, industrial and systems engineering, as well as related fields such as manufacturing and communications engineering. Upper-level undergraduate students in mathematics, statistics, and engineering may also use the book in an introductory course on queueing theory. With its rigorous coverage of basic material and extensive bibliography of the queueing literature, the work may also be useful to applied scientists and practitioners as a self-study reference for applications and further research. "...This book has brought a freshness and novelty as it deals mainly with modeling and analysis in applications as well as with statistical inference for queueing problems. With his 40 years of valuable experience in teaching and high level research in this subject area, Professor Bhat has been able to achieve what he aimed: to make [the work] somewhat different in content and approach from other books." - Assam Statistical Review of the first edition

Fundamentals of Queueing Theory

Download Fundamentals of Queueing Theory PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118943562
Total Pages : 566 pages
Book Rating : 4.1/5 (189 download)

DOWNLOAD NOW!


Book Synopsis Fundamentals of Queueing Theory by : John F. Shortle

Download or read book Fundamentals of Queueing Theory written by John F. Shortle and published by John Wiley & Sons. This book was released on 2018-03-29 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to queueing theory and its practical applications—features numerous real-world examples of scientific, engineering, and business applications Thoroughly updated and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fifth Edition presents the statistical principles and processes involved in the analysis of the probabilistic nature of queues. Rather than focus narrowly on a particular application area, the authors illustrate the theory in practice across a range of fields, from computer science and various engineering disciplines to business and operations research. Critically, the text also provides a numerical approach to understanding and making estimations with queueing theory and provides comprehensive coverage of both simple and advanced queueing models. As with all preceding editions, this latest update of the classic text features a unique blend of the theoretical and timely real-world applications. The introductory section has been reorganized with expanded coverage of qualitative/non-mathematical approaches to queueing theory, including a high-level description of queues in everyday life. New sections on non-stationary fluid queues, fairness in queueing, and Little’s Law have been added, as has expanded coverage of stochastic processes, including the Poisson process and Markov chains. • Each chapter provides a self-contained presentation of key concepts and formulas, to allow readers to focus independently on topics relevant to their interests • A summary table at the end of the book outlines the queues that have been discussed and the types of results that have been obtained for each queue • Examples from a range of disciplines highlight practical issues often encountered when applying the theory to real-world problems • A companion website features QtsPlus, an Excel-based software platform that provides computer-based solutions for most queueing models presented in the book. Featuring chapter-end exercises and problems—all of which have been classroom-tested and refined by the authors in advanced undergraduate and graduate-level courses—Fundamentals of Queueing Theory, Fifth Edition is an ideal textbook for courses in applied mathematics, queueing theory, probability and statistics, and stochastic processes. This book is also a valuable reference for practitioners in applied mathematics, operations research, engineering, and industrial engineering.

An Introduction to Queueing Theory

Download An Introduction to Queueing Theory PDF Online Free

Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1402036310
Total Pages : 274 pages
Book Rating : 4.4/5 (2 download)

DOWNLOAD NOW!


Book Synopsis An Introduction to Queueing Theory by : L. Breuer

Download or read book An Introduction to Queueing Theory written by L. Breuer and published by Springer Science & Business Media. This book was released on 2006-02-23 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present textbook contains the recordsof a two–semester course on que- ing theory, including an introduction to matrix–analytic methods. This course comprises four hours oflectures and two hours of exercises per week andhas been taughtattheUniversity of Trier, Germany, for about ten years in - quence. The course is directed to last year undergraduate and?rst year gr- uate students of applied probability and computer science, who have already completed an introduction to probability theory. Its purpose is to present - terial that is close enough to concrete queueing models and their applications, while providing a sound mathematical foundation for the analysis of these. Thus the goal of the present book is two–fold. On the one hand, students who are mainly interested in applications easily feel bored by elaborate mathematical questions in the theory of stochastic processes. The presentation of the mathematical foundations in our courses is chosen to cover only the necessary results, which are needed for a solid foundation of the methods of queueing analysis. Further, students oriented - wards applications expect to have a justi?cation for their mathematical efforts in terms of immediate use in queueing analysis. This is the main reason why we have decided to introduce new mathematical concepts only when they will be used in the immediate sequel. On the other hand, students of applied probability do not want any heur- tic derivations just for the sake of yielding fast results for the model at hand.

Elements of Queueing Theory

Download Elements of Queueing Theory PDF Online Free

Author :
Publisher : Springer Science & Business Media
ISBN 13 : 9783540660880
Total Pages : 360 pages
Book Rating : 4.6/5 (68 download)

DOWNLOAD NOW!


Book Synopsis Elements of Queueing Theory by : Francois Baccelli

Download or read book Elements of Queueing Theory written by Francois Baccelli and published by Springer Science & Business Media. This book was released on 2002-12-10 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fundamental exposition of queueing theory, written by leading researchers, answers the need for a mathematically sound reference work on the subject and has become the standard reference. The thoroughly revised second edition contains a substantial number of exercises and their solutions, which makes the book suitable as a textbook.

Queueing Modelling Fundamentals

Download Queueing Modelling Fundamentals PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780470994665
Total Pages : 292 pages
Book Rating : 4.9/5 (946 download)

DOWNLOAD NOW!


Book Synopsis Queueing Modelling Fundamentals by : Professor Chee-Hock Ng

Download or read book Queueing Modelling Fundamentals written by Professor Chee-Hock Ng and published by John Wiley & Sons. This book was released on 2008-04-30 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queueing analysis is a vital tool used in the evaluation of system performance. Applications of queueing analysis cover a wide spectrum from bank automated teller machines to transportation and communications data networks. Fully revised, this second edition of a popular book contains the significant addition of a new chapter on Flow & Congestion Control and a section on Network Calculus among other new sections that have been added to remaining chapters. An introductory text, Queueing Modelling Fundamentals focuses on queueing modelling techniques and applications of data networks, examining the underlying principles of isolated queueing systems. This book introduces the complex queueing theory in simple language/proofs to enable the reader to quickly pick up an overview to queueing theory without utilizing the diverse necessary mathematical tools. It incorporates a rich set of worked examples on its applications to communication networks. Features include: Fully revised and updated edition with significant new chapter on Flow and Congestion Control as-well-as a new section on Network Calculus A comprehensive text which highlights both the theoretical models and their applications through a rich set of worked examples, examples of applications to data networks and performance curves Provides an insight into the underlying queuing principles and features step-by-step derivation of queueing results Written by experienced Professors in the field Queueing Modelling Fundamentals is an introductory text for undergraduate or entry-level post-graduate students who are taking courses on network performance analysis as well as those practicing network administrators who want to understand the essentials of network operations. The detailed step-by-step derivation of queueing results also makes it an excellent text for professional engineers.

Fundamentals of Queuing Systems

Download Fundamentals of Queuing Systems PDF Online Free

Author :
Publisher : Springer Science & Business Media
ISBN 13 : 146143713X
Total Pages : 187 pages
Book Rating : 4.4/5 (614 download)

DOWNLOAD NOW!


Book Synopsis Fundamentals of Queuing Systems by : Nick T. Thomopoulos

Download or read book Fundamentals of Queuing Systems written by Nick T. Thomopoulos and published by Springer Science & Business Media. This book was released on 2012-03-27 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to make an account withdrawal, or proceed to checkout a purchase from one of our favorite department stores. Oftentimes, waiting lines are due to overcrowded, overfilling, or congestion; any time there is more customer demand for a service than can be provided, a waiting line forms. Queuing systems is a term used to describe the methods and techniques most ideal for measuring the probability and statistics of a wide variety of waiting line models. This book provides an introduction to basic queuing systems, such as M/M/1 and its variants, as well as newer concepts like systems with priorities, networks of queues, and general service policies. Numerical examples are presented to guide readers into thinking about practical real-world applications, and students and researchers will be able to apply the methods learned to designing queuing systems that extend beyond the classroom. Very little has been published in the area of queuing systems, and this volume will appeal to graduate-level students, researchers, and practitioners in the areas of management science, applied mathematics, engineering, computer science, and statistics.

Introduction to Queueing Theory

Download Introduction to Queueing Theory PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 277 pages
Book Rating : 4.:/5 (7 download)

DOWNLOAD NOW!


Book Synopsis Introduction to Queueing Theory by : Robert B. Cooper

Download or read book Introduction to Queueing Theory written by Robert B. Cooper and published by . This book was released on 1972 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is not intended to be characterized as either 'theoretical' or 'applied'. The emphasis of the book is on understanding the interplay of mathematical and heuristic reasoning that underlies queueing theory and its applications, with the following two objectives: 1) To give the student sufficient understanding of the theory so that he will be able to apply it in the practice of operations research, and 2) To give the student the background required to read the literature and embark on research.

Queueing Modelling Fundamentals

Download Queueing Modelling Fundamentals PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470519576
Total Pages : 309 pages
Book Rating : 4.4/5 (75 download)

DOWNLOAD NOW!


Book Synopsis Queueing Modelling Fundamentals by : Professor Chee-Hock Ng

Download or read book Queueing Modelling Fundamentals written by Professor Chee-Hock Ng and published by John Wiley & Sons. This book was released on 2008-06-09 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queueing analysis is a vital tool used in the evaluation of system performance. Applications of queueing analysis cover a wide spectrum from bank automated teller machines to transportation and communications data networks. Fully revised, this second edition of a popular book contains the significant addition of a new chapter on Flow & Congestion Control and a section on Network Calculus among other new sections that have been added to remaining chapters. An introductory text, Queueing Modelling Fundamentals focuses on queueing modelling techniques and applications of data networks, examining the underlying principles of isolated queueing systems. This book introduces the complex queueing theory in simple language/proofs to enable the reader to quickly pick up an overview to queueing theory without utilizing the diverse necessary mathematical tools. It incorporates a rich set of worked examples on its applications to communication networks. Features include: Fully revised and updated edition with significant new chapter on Flow and Congestion Control as-well-as a new section on Network Calculus A comprehensive text which highlights both the theoretical models and their applications through a rich set of worked examples, examples of applications to data networks and performance curves Provides an insight into the underlying queuing principles and features step-by-step derivation of queueing results Written by experienced Professors in the field Queueing Modelling Fundamentals is an introductory text for undergraduate or entry-level post-graduate students who are taking courses on network performance analysis as well as those practicing network administrators who want to understand the essentials of network operations. The detailed step-by-step derivation of queueing results also makes it an excellent text for professional engineers.

An Introduction to Queueing Systems

Download An Introduction to Queueing Systems PDF Online Free

Author :
Publisher : Springer Science & Business Media
ISBN 13 : 146150001X
Total Pages : 300 pages
Book Rating : 4.4/5 (615 download)

DOWNLOAD NOW!


Book Synopsis An Introduction to Queueing Systems by : Sanjay K. Bose

Download or read book An Introduction to Queueing Systems written by Sanjay K. Bose and published by Springer Science & Business Media. This book was released on 2013-12-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queueing is an aspect of modern life that we encounter at every step in our daily activities. Whether it happens at the checkout counter in the supermarket or in accessing the Internet, the basic phenomenon of queueing arises whenever a shared facility needs to be accessed for service by a ]arge number of jobs or customers. The study of queueing is important as it gravides both a theoretical background to the kind of service that we may expect from such a facility and the way in which the facility itself may be designed to provide some specified grade of service to its customers. Our study of queueing was basically motivated by its use in the study of communication systems and computer networks. The various computers, routers and switches in such a network may be modelled as individual queues. The whole system may itself be modelled as a queueing network providing the required service to the messages, packets or cells that need to be carried. Application of queueing theory provides the theoretical framework for the design and study of such networks. The purpose of this book is to support a course on queueing systems at the senior undergraduate or graduate Ievels. Such a course would then provide the theoretical background on which a subsequent course on the performance modeHing and analysis of computer networks may be based.

Analysis of Queueing Systems

Download Analysis of Queueing Systems PDF Online Free

Author :
Publisher : Elsevier
ISBN 13 : 0323146600
Total Pages : 543 pages
Book Rating : 4.3/5 (231 download)

DOWNLOAD NOW!


Book Synopsis Analysis of Queueing Systems by : J.A. White

Download or read book Analysis of Queueing Systems written by J.A. White and published by Elsevier. This book was released on 2012-12-02 with total page 543 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analysis and Queueing Systems is a nine-chapter introductory text that considers the applied problem of analyzing queueing systems. This book outlines a sequence of steps, which if properly executed yield an improved design of the system. This book deals first with the development of the necessary background in probability theory and transforms methods. These topics are followed by a presentation of queueing models and how these simple models can be applied in more complex situations. The subsequent chapters survey the development of prescriptive models of queueing systems; the principles of transient analysis; and the modeling techniques for use in analyzing more complex queueing systems. The discussion then shifts to the design of data collection systems and the analysis of data. The last chapter focuses on the development of simulation models.

Queueing Theory for Telecommunications

Download Queueing Theory for Telecommunications PDF Online Free

Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1441973141
Total Pages : 248 pages
Book Rating : 4.4/5 (419 download)

DOWNLOAD NOW!


Book Synopsis Queueing Theory for Telecommunications by : Attahiru Sule Alfa

Download or read book Queueing Theory for Telecommunications written by Attahiru Sule Alfa and published by Springer Science & Business Media. This book was released on 2010-07-28 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queueing theory applications can be discovered in many walks of life including; transportation, manufacturing, telecommunications, computer systems and more. However, the most prevalent applications of queueing theory are in the telecommunications field. Queueing Theory for Telecommunications: Discrete Time Modelling of a Single Node System focuses on discrete time modeling and illustrates that most queueing systems encountered in real life can be set up as a Markov chain. This feature is very unique because the models are set in such a way that matrix-analytic methods are used to analyze them. Queueing Theory for Telecommunications: Discrete Time Modelling of a Single Node System is the most relevant book available on queueing models designed for applications to telecommunications. This book presents clear concise theories behind how to model and analyze key single node queues in discrete time using special tools that were presented in the second chapter. The text also delves into the types of single node queues that are very frequently encountered in telecommunication systems modeling, and provides simple methods for analyzing them. Where appropriate, alternative analysis methods are also presented. This book is for advanced-level students and researchers concentrating on engineering, computer science and mathematics as a secondary text or reference book. Professionals who work in the related industries of telecommunications, industrial engineering and communications engineering will find this book useful as well.

Analysis of Queues

Download Analysis of Queues PDF Online Free

Author :
Publisher : CRC Press
ISBN 13 : 1439806586
Total Pages : 804 pages
Book Rating : 4.4/5 (398 download)

DOWNLOAD NOW!


Book Synopsis Analysis of Queues by : Natarajan Gautam

Download or read book Analysis of Queues written by Natarajan Gautam and published by CRC Press. This book was released on 2012-04-26 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written with students and professors in mind, Analysis of Queues: Methods and Applications combines coverage of classical queueing theory with recent advances in studying stochastic networks. Exploring a broad range of applications, the book contains plenty of solved problems, exercises, case studies, paradoxes, and numerical examples. In addition to the standard single-station and single class discrete queues, the book discusses models for multi-class queues and queueing networks as well as methods based on fluid scaling, stochastic fluid flows, continuous parameter Markov processes, and quasi-birth-and-death processes, to name a few. It describes a variety of applications including computer-communication networks, information systems, production operations, transportation, and service systems such as healthcare, call centers and restaurants.

Solutions Manual to Accompany Fundamentals of Queueing Theory, Fifth Edition

Download Solutions Manual to Accompany Fundamentals of Queueing Theory, Fifth Edition PDF Online Free

Author :
Publisher : Wiley
ISBN 13 : 9781119412205
Total Pages : 128 pages
Book Rating : 4.4/5 (122 download)

DOWNLOAD NOW!


Book Synopsis Solutions Manual to Accompany Fundamentals of Queueing Theory, Fifth Edition by : Donald Gross

Download or read book Solutions Manual to Accompany Fundamentals of Queueing Theory, Fifth Edition written by Donald Gross and published by Wiley. This book was released on 2016-11-07 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Queueing

Download Queueing PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 388 pages
Book Rating : 4.3/5 (91 download)

DOWNLOAD NOW!


Book Synopsis Queueing by : Walter C. Giffin

Download or read book Queueing written by Walter C. Giffin and published by . This book was released on 1978 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elementary markov chains; Markov chain computations; Continuous time processes; Birth-death process in queues; Prototype steady-state models; Transient solutions; Time varying inputs; Imbedded markov chains; Bulk queues; Networks of queues; Special topics; Model selection and data analysis; Parameter estimation and hypothesis testing.