Ethics in Small and Medium Sized Enterprises

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 9048193311
Total Pages : 350 pages
Book Rating : 4.0/5 (481 download)

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Book Synopsis Ethics in Small and Medium Sized Enterprises by : Laura Spence

Download or read book Ethics in Small and Medium Sized Enterprises written by Laura Spence and published by Springer Science & Business Media. This book was released on 2010-10-01 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the first of its kind – a global overview of extant research on ethics in small and medium sized enterprises. While vast amounts of corporate money, government policy and media time are directed at the social and ethical activities of large corporations, small businesses don’t generally attract the spotlight. This is wildly inappropriate, however, since upward of 90% of private businesses are small or medium sized. This book goes some way to helping us understand the social and ethical contribution of this majority organizational form. The first section of the book is a global round-up of research on ethics in small and medium sized enterprises from major regions of the world. In the second section smaller scale research projects from a variety of countries present both empirical and theoretical advances in the area. Anyone with an interest in ethics and small and medium sized enterprises should find this an inspiring book which paves the way for future research.

Responsible Innovation

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Publisher : Springer Nature
ISBN 13 : 9402417206
Total Pages : 101 pages
Book Rating : 4.4/5 (24 download)

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Book Synopsis Responsible Innovation by : Katharina Jarmai

Download or read book Responsible Innovation written by Katharina Jarmai and published by Springer Nature. This book was released on 2019-12-03 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Open Access book, Responsible innovation provides benefits for society, for instance more sustainable products, more engagement with consumers and less anxiety about emerging technologies. As a governance tool it is mostly driven by research funders, including the European Commission, under the term “responsible research and innovation” (RRI). To achieve uptake in private industry is a challenge. This book provides successful case studies for the implementation of responsible innovation in businesses. The importance of social innovations is emphasized as a link between benefits for society and profits for businesses, especially SMEs. For corporate industry it is shown how responsible innovation can offer a competitive advantage to adopters. The book is based on the latest insights from theory and practice and combines conceptual work with first-hand experience. It is of interest to innovation managers, entrepreneurs and academics. For academics, the book will provide a combination of analysis and discussion, and present recent learnings from first-hand interaction with entrepreneurs. For innovation managers and entrepreneurs, it will provide inspiration and better ideas about what responsible innovation can look like in practice, why others have “done it” and what the potential benefits might be. The book will thus serve the purposes of spreading the word about the responsible innovation concept among different audiences whilst making it more accessible to innovation managers and entrepreneurs.

Sustainability and Small and Medium-sized Enterprises

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Author :
Publisher : Routledge
ISBN 13 : 0429760779
Total Pages : 266 pages
Book Rating : 4.4/5 (297 download)

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Book Synopsis Sustainability and Small and Medium-sized Enterprises by : Aharon Factor

Download or read book Sustainability and Small and Medium-sized Enterprises written by Aharon Factor and published by Routledge. This book was released on 2021-03-29 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industrialisation has brought great benefits to humankind but now, after 200 years of fossil fuel use, land clearance and pollution, the planet’s boundaries are being stretched to their limits. Going beyond these confines would have severe consequences for humankind. To prevent this from happening, government, corporate and community initiatives must focus on reducing the environmental impact of approximately 400 million small and medium-sized enterprises (SMEs), given that they produce approximately 70% of the world’s pollution, 60% of carbon emissions and have a significant impact on land. To date, research shows that SMEs have been environmental laggards and more needs to be understood to improve sustainability in the SME sector. Broadening the researcher’s methodological focus, beyond traditional singular approaches, improves knowledge generation and better informs policy and practice. This book paves the way by showing the reader that a mixed method research design is able to provide a deep, diverse and holistic understanding of sustainability and SMEs. Importantly, the book also provides an in-depth mapping of mixed method sustainability and SME research at a regional level. As this book is about environmental sustainability framed in a business context, it will be of interest to researchers, academics, students and those in industry who are enquiring about the environmental sustainability of SMEs.

Superior Customer Value

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Publisher : CRC Press
ISBN 13 : 1439861285
Total Pages : 323 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Superior Customer Value by : Art Weinstein

Download or read book Superior Customer Value written by Art Weinstein and published by CRC Press. This book was released on 2012-02-24 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers — this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of customers’ desires. And, consequently, customer experiences often fall far short of expectations. Written by an expert with more than fifteen years of experience, Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition benchmarks the best companies and shows you what it truly means to create world-class value for customers. The book is a state-of-the-art guide to designing, implementing, and evaluating a customer value strategy in service, technology, and information-based organizations. It explores key marketing planning issues that emphasize relationship management strategies to keep customers happy. See What’s New in the Third Edition: New topics include: Business models Co-creation of value Corporate entrepreneurship Customer experience management Customer value metrics Net promoter score Image Innovation Social media Expanded coverage of: Customer relationship management E-business opportunities Written as an academic textbook for use in MBA programs, the book is highly readable, practical, and action-oriented, giving managers at all levels of experience guidance on how to improve marketing operations and create customer-centric organizations. It explains valuable tools such as customer value funnel, customer value assessment, service-quality-image-price (SQIP) analysis, and CRM models. Each chapter has a customer value insight checklist, action items, and informative figures and tables. This revised edition addresses current trends in value-adding business practice, from understanding how to drive a market and find new ventures to the rise in customer importance of the online arena and new models and metrics for customer loyalty and retention. Great companies amaze and delight customers — Superior Customer Value offers a strategic blueprint to learn from the market leaders and apply those lessons to your organization. Art Weinstein discusses the book in several videos on the CRC Press YouTube Channel.

Corporate Social Responsibility in Developing and Emerging Markets

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Author :
Publisher : Cambridge University Press
ISBN 13 : 1108472117
Total Pages : 485 pages
Book Rating : 4.1/5 (84 download)

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Book Synopsis Corporate Social Responsibility in Developing and Emerging Markets by : Onyeka Osuji

Download or read book Corporate Social Responsibility in Developing and Emerging Markets written by Onyeka Osuji and published by Cambridge University Press. This book was released on 2020 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: A valuable interdisciplinary resource examining the concept and effectiveness of CSR as a tool for sustainable development in emerging markets.

The Origins of Morality

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Author :
Publisher : Oxford University Press
ISBN 13 : 019977823X
Total Pages : 319 pages
Book Rating : 4.1/5 (997 download)

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Book Synopsis The Origins of Morality by : Dennis Krebs

Download or read book The Origins of Morality written by Dennis Krebs and published by Oxford University Press. This book was released on 2011-08 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why do people behave in moral ways in some circumstances, but not in others? In order to account fully for morality, Dennis Krebs departs from traditional approaches to morality that suggest that children acquire morals through socialization, cultural indoctrination, and moral reasoning. He suggests that such approaches can be subsumed, refined, and revised gainfully within an evolutionary framework. Relying on evolutionary theory, Krebs offers an account of how notions of morality originated in the human species. He updates Darwin's early ideas about how dispositions to obey authority, to control antisocial urges, and to behave in altruistic and cooperative ways originated and evolved, then goes on to update Darwin's account of how humans acquired a moral sense.Krebs explains why the theory of evolution does not dictate that all animals are selfish and immoral by nature. On the contrary, he argues that moral behaviors and moral judgments evolved to serve certain functions. Krebs examines theory and research on the evolution of primitive forms of prosocial conduct displayed by humans and other animals, then discusses the evolution of uniquely human prosocial behaviors. He describes how a sense of morality originated during the course of human evolution through strategic social interactions among members of small groups, and how it was expanded and refined in modern societies, explaining how this sense gives rise to culturally universal and culturally relative moral norms. Krebs argues that although humans' unique cognitive abilities endow them with the capacity to engage in sophisticated forms of moral reasoning, people rarely live up their potential in their everyday lives. Four conceptions of what it means to be a moral person are identified, with the conclusion that people are naturally inclined to meet the standards of each conception under certain conditions. The key to making the world a more moral place lies in creating environments in which good guys finish first and cheaters fail to prosper.

Entrepreneurship in Small and Medium-Sized Enterprises

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Author :
Publisher :
ISBN 13 : 9781536159226
Total Pages : 326 pages
Book Rating : 4.1/5 (592 download)

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Book Synopsis Entrepreneurship in Small and Medium-Sized Enterprises by : Andreas Masouras

Download or read book Entrepreneurship in Small and Medium-Sized Enterprises written by Andreas Masouras and published by . This book was released on 2019-08-27 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on three key questions and three assumptions, which tackle entrepreneurship and competitiveness through the pillars of young entrepreneurship and innovation in SMEs, always under the lens of the institutional approach. More specifically, the research questions of this study are the following: How do institutions and, in general, institutional processes affect entrepreneurship on the SME level and, hence, competitiveness on the country level, how can the analysis of young entrepreneurship promote our understanding of the overall web of entrepreneurship from an institutional point of view and to what degree do SMEs respond to innovative applications and activities? Moreover, the study takes on the following three research assumptions: The quality of institutions affects the development of entrepreneurship and, hence, a country's competitive position, small- and medium-sized enterprises are affected by the quality of institutions and institutional inefficiency leads to innovation fatigue. The methodology is based on specific data collection techniques that will answer the questions and assumptions of this study by using both qualitative and quantitative approaches.

Managing Customer Experience and Relationships

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119815347
Total Pages : 517 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Managing Customer Experience and Relationships by : Don Peppers

Download or read book Managing Customer Experience and Relationships written by Don Peppers and published by John Wiley & Sons. This book was released on 2022-04-19 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.

Ethics Theory and Business Practice

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Author :
Publisher : SAGE
ISBN 13 : 1473909031
Total Pages : 473 pages
Book Rating : 4.4/5 (739 download)

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Book Synopsis Ethics Theory and Business Practice by : Mick Fryer

Download or read book Ethics Theory and Business Practice written by Mick Fryer and published by SAGE. This book was released on 2014-10-27 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his ground-breaking new textbook, Mick Fryer offers students of Business Ethics clear explanations of a range of theoretical perspectives, along with examples of how these perspectives might be used to illuminate the ethical challenges presented by business practice. The book includes: Realistic scenarios which gently introduce a theory and demonstrate how it can be applied to a real-life ethical dilemma that everyone can relate to, such as borrowing money from a friend Real organisational case studies in each chapter which illustrate how each theory can be applied to real business situations. Cases include Nike, Coca Cola, BMW, Shell, Starbucks and GSK ‘Pause for Reflection’ boxes and ‘Discussion Questions’ which encourage you to challenge the established notions of right and wrong, and empower you to develop your own moral code Video Activities in each chapter with accompanying QR codes which link to documentaries, films, debates and news items to get you thinking about real-life ethical dilemmas Visit the book’s companion website for self-test questions, additional web links and more at: study.sagepub.com/fryer

Handbook of Research on Small and Medium Enterprises in Developing Countries

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Author :
Publisher : IGI Global
ISBN 13 : 1522521666
Total Pages : 502 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Handbook of Research on Small and Medium Enterprises in Developing Countries by : Ahmad, Noor Hazlina

Download or read book Handbook of Research on Small and Medium Enterprises in Developing Countries written by Ahmad, Noor Hazlina and published by IGI Global. This book was released on 2017-02-10 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: Smaller companies are abundant in the business realm and outnumber large companies by a wide margin. Understanding the inner workings of small businesses offers benefits to the consumers and the economy. The Handbook of Research on Small and Medium Enterprises in Developing Countries is an essential handbook for the latest research on the intentions, performance, and application models of independent firms. Featuring exhaustive coverage on a broad range of topics such as green IT, entrepreneurial ventures, and social capital, this publication is ideally designed for researchers, academicians, and practitioners seeking current research on the different opportunities and challenges in relation to this specific sector of business around the globe.

The SAGE Encyclopedia of Business Ethics and Society

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Author :
Publisher : SAGE Publications
ISBN 13 : 1483381536
Total Pages : 8802 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis The SAGE Encyclopedia of Business Ethics and Society by : Robert W. Kolb

Download or read book The SAGE Encyclopedia of Business Ethics and Society written by Robert W. Kolb and published by SAGE Publications. This book was released on 2018-03-27 with total page 8802 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoroughly revised, updated, and expanded, The SAGE Encyclopedia of Business Ethics and Society, Second Edition explores current topics, such as mass social media, cookies, and cyber-attacks, as well as traditional issues including accounting, discrimination, environmental concerns, and management. The new edition also includes an in-depth examination of current and recent ethical affairs, such as the dangerous work environments of off-shore factories for Western retailers, the negligence resulting in the 2010 BP oil spill, the gender wage gap, the minimum wage debate and increasing income disparity, and the unparalleled level of debt in the U.S. and other countries with the challenges it presents to many societies and the considerable impact on the ethics of intergenerational wealth transfers. Key Features Include: Seven volumes, available in both electronic and print formats, contain more than 1,200 signed entries by significant figures in the field Cross-references and suggestions for further readings to guide students to in-depth resources Thematic Reader's Guide groups related entries by general topics Index allows for thorough browse-and-search capabilities in the electronic edition

Managing Business Ethics

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111919430X
Total Pages : 491 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Managing Business Ethics by : Linda K. Trevino

Download or read book Managing Business Ethics written by Linda K. Trevino and published by John Wiley & Sons. This book was released on 2016-09-13 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised edition of the authors' Managing business ethics, [2014]

Handbook of Research on Strategic Management in Small and Medium Enterprises

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Author :
Publisher : IGI Global
ISBN 13 : 1466659637
Total Pages : 538 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Handbook of Research on Strategic Management in Small and Medium Enterprises by : Todorov, Kiril

Download or read book Handbook of Research on Strategic Management in Small and Medium Enterprises written by Todorov, Kiril and published by IGI Global. This book was released on 2014-04-30 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the global economy continues to develop and new entrepreneurs take advantage of emerging markets, the small business sector plays a greater role of economic development in the international arena. The Handbook of Research on Strategic Management in Small and Medium Enterprises contributes new research to the current array of literature on small business management under diverse geographic, economic, and socio-cultural conditions. By exploring existing theories in tandem with fresh viewpoints, this book will serve as a valuable reference to students, lecturers, researchers, entrepreneurs, and policy makers investigating the use of strategic management in various scenarios and situations.

Managing Health, Safety and Well-Being

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Author :
Publisher : Springer
ISBN 13 : 9402412611
Total Pages : 251 pages
Book Rating : 4.4/5 (24 download)

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Book Synopsis Managing Health, Safety and Well-Being by : Aditya Jain

Download or read book Managing Health, Safety and Well-Being written by Aditya Jain and published by Springer. This book was released on 2018-04-11 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: To achieve sustainable progress in workplace and societal functioning and development, it is essential to align perspectives for the management of health, safety and well-being. Employers are responsible for providing every individual with a working environment that is safe and does not harm their physical or mental health. However, the current state of the art indicates that approaches used to promote health, safety and well-being have not had the anticipated results. At the level of the enterprise it is widely understood and accepted by all stakeholders that employers share the responsibility of promoting and managing the health of their workers. Evidence indicates that most employers put in place procedures and measures to manage workers’ health and create healthy workplaces to meet legal requirements, as a response to requests by employees, as a need to improve company image/reputation, and to improve productivity. This highlights that in addition to legal requirements, the key drivers for companies also include the ethical and business case. While much has been written about role of legislation and the business case for promoting health, safety and well-being, not much is known about the ‘ethical case’ for promoting employment and working conditions. In this context, this book examines the potential of the link between responsible and sustainable workplace practices, human rights and worker health, safety and well-being and explores how complementary approaches can be used to promote employment and working conditions and sustainability at the organizational level. It offers a framework for aligning different approaches and perspectives to the promotion of workers’ health, safety and well-being and provides recommendations for introducing such an approach at the enterprise level.

Environmental Policy

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Publisher : John Wiley & Sons
ISBN 13 : 1119402557
Total Pages : 336 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Environmental Policy by : Thomas Walker

Download or read book Environmental Policy written by Thomas Walker and published by John Wiley & Sons. This book was released on 2020-09-09 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: EXPAND YOUR UNDERSTANDING OF HOW ENVIRONMENTAL POLICY AFFECTS BUSINESS, THE ECONOMY, AND YOUR LIFE WITH THIS ESSENTIAL RESOURCE Environmental Policy: An Economic Perspective offers readers a comprehensive examination of the ever-broadening scope and impact of environmental policy, law, and regulation. Editors Thomas Walker, Northrop Sprung-Much, and Sherif Goubran walk readers through a variety of subjects while maintaining a global perspective on the expanding role of environmental law. This book takes a pragmatic and practical approach to its subject matter, showing readers the real impact across the world of different kinds of environmental policy. Among other topics, Environmental Policy: An Economic Perspective tackles: Climate change legislation Water conservation and pricing Biodiversity of the marine environment Wildlife ranching Emission trading schemes Green job strategies Sustainable investing Written for undergraduate and graduate students in any field affected by environmental legislation and policy, this book also belongs on the shelves of anyone who seeks to better understand the increasingly important role of environmental policy on their business and life.

Small to Medium Sized Enterprises and Corporate Social Responsibility

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Author :
Publisher : Routledge
ISBN 13 : 0429516290
Total Pages : 335 pages
Book Rating : 4.4/5 (295 download)

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Book Synopsis Small to Medium Sized Enterprises and Corporate Social Responsibility by : Pia Popal

Download or read book Small to Medium Sized Enterprises and Corporate Social Responsibility written by Pia Popal and published by Routledge. This book was released on 2019-07-30 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: While the Corporate Social Responsibility (CSR) activities of small firms have been analysed to some extent, their engagement in international networks relating to CSR is less understood. Most of these networks primarily address the needs of multinational corporations. Surprisingly, however, the number of small firms participating in such institutions has substantially increased over recent years. But what is the reason for this new interest of SME in institutional forms of CSR? Based on a qualitative empirical study of German small firms’ participation in the most prominent CSR institution, the UN Global Compact, this book explores the drivers for small firm participation. The motivations are complex and do not follow the same hierarchical order associated with large business behaviour. Rather, reasons for institutional engagement suggest a heterarchical structure, where alignment is contingent upon factors such as individual CSR perception, self-conception or social environment. The book explains why small firms prefer to engage in sustainable development within institutionalised forms of CSR rather than act in isolation, and provides recommendations on how to support and thus increase SME participation in institutionalised forms of civic engagement.

Ethics and Decision-Making for Sustainable Business Practices

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Author :
Publisher : IGI Global
ISBN 13 : 1522537740
Total Pages : 329 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Ethics and Decision-Making for Sustainable Business Practices by : Oncioiu, Ionica

Download or read book Ethics and Decision-Making for Sustainable Business Practices written by Oncioiu, Ionica and published by IGI Global. This book was released on 2017-12-15 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Alongside increasing demands for transparency and accountability, business governance is transforming due to decades of economic turmoil, regulatory reform, and technological change. There is now a holistic approach to this concept, as it is no longer just about running companies and organization efficiently. Ethics and Decision-Making for Sustainable Business Practices is a critical scholarly resource that examines issues of sustainability, ethics, governance, and cultural influence in the business world. Featuring coverage on a broad range of topics such as entrepreneurship, cost management, environmental business, and cultural diversity, this book is geared towards managers, leaders, researchers, and organizations interested in the integration of sustainable business practices.