Enterprise IT Service Management Pilot Proof of Concept

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Publisher :
ISBN 13 :
Total Pages : 9 pages
Book Rating : 4.:/5 (65 download)

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Book Synopsis Enterprise IT Service Management Pilot Proof of Concept by : Melody Riley

Download or read book Enterprise IT Service Management Pilot Proof of Concept written by Melody Riley and published by . This book was released on 2007 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Shortcut Guide to IT Service Management and Automation

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Publisher : Realtimepublishers.com
ISBN 13 : 1931491844
Total Pages : 88 pages
Book Rating : 4.9/5 (314 download)

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Book Synopsis The Shortcut Guide to IT Service Management and Automation by : Rebecca Herold

Download or read book The Shortcut Guide to IT Service Management and Automation written by Rebecca Herold and published by Realtimepublishers.com. This book was released on 2008 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Implementing Metrics for IT Service Management

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Publisher : Van Haren
ISBN 13 : 9401801207
Total Pages : 201 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Implementing Metrics for IT Service Management by : David Smith

Download or read book Implementing Metrics for IT Service Management written by David Smith and published by Van Haren. This book was released on 2008-08-08 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book 'Implementing Metrics for IT Service Management' provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with the IT Infrastructure Library (ITIL®) set of best practices. The framework is compatible with the Control Objectives for IT (CobiT®) framework and supports ISO/IEC 20000 standards for IT Service Management. This book also provides the basic concepts around measurements for business/IT alignment, achieving compliance and driving operation excellence. Where possible, examples, case studies and check lists have been included along with a scorecard accelerator software tool to further improve the learning experience and accelerate the adoption of measurements. The goal of this book is to provide the reader with a measurement framework to align IT with the business objectives to create value through continuous improvements. This book is complimentary to the book 'Metrics for IT Service Management' also published by Van Haren Publishing.

Cloud Computing - Advanced Business and IT Approaches to Extract Tangible Value from Cloud

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Publisher : Lulu.com
ISBN 13 : 130474826X
Total Pages : 272 pages
Book Rating : 4.3/5 (47 download)

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Book Synopsis Cloud Computing - Advanced Business and IT Approaches to Extract Tangible Value from Cloud by : Philippe Abdoulaye

Download or read book Cloud Computing - Advanced Business and IT Approaches to Extract Tangible Value from Cloud written by Philippe Abdoulaye and published by Lulu.com. This book was released on 2014-01-31 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The CIO's essential manual to leveraging cloud computing as a the business competitive asset. Cloud Computing: Advanced Business and IT Strategies to Extract Tangible Value from the Cloud introduces a business-oriented approach to implementing cloud computing. Philippe Abdoulaye through his concepts of integrated Cloud-Oriented Operating (iCLOOP) model, Cloud Consumer-Provider Service Delivery Model, Operating Model Transformation Cube, IaaS and SaaS Service Delivery Cubes, demonstrates how to leverage cloud and increase businesses' competitiveness. Cloud Computing: Advanced Business and IT Strategies to Extract Tangible Value from the Cloud provides a comprehensive Cloud Transition Life Cycle (TLC) along with a complete set of 50 tools driving the end-to-end transition to cloud. Philippe Abdoulaye's work is a major one; it provides concrete and actionable solutions to cloud transition.

Information Technology for Management

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Publisher : John Wiley & Sons
ISBN 13 : 1119702909
Total Pages : 640 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Information Technology for Management by : Efraim Turban

Download or read book Information Technology for Management written by Efraim Turban and published by John Wiley & Sons. This book was released on 2021-04-06 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Technology for Management, 12th Edition, provides students with a comprehensive understanding of the latest technological developments in IT and the critical drivers of business performance, growth, and sustainability. Integrating feedback from IT managers and practitioners from top-level organizations worldwide, the newest edition of this well-regarded textbook features thoroughly revised content throughout to present students with a realistic, up-to-date view of IT management in the current business environment. The text offers a flexible, student-friendly presentation of the material through a pedagogy that is designed to help students with different learning styles easily comprehend and retain information. This blended learning approach combines visual, textual, and interactive content—featuring numerous real-world case studies of how businesses use IT to increase efficiency and productivity, strengthen collaboration and communication, and maximize their competitive advantage. Students learn how IT is leveraged to reshape enterprises, engage and retain customers, optimize systems and processes, manage business relationships and projects, and more.

Business Experimentation

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Publisher : Kogan Page Publishers
ISBN 13 : 1398601683
Total Pages : 273 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Business Experimentation by : Rob James

Download or read book Business Experimentation written by Rob James and published by Kogan Page Publishers. This book was released on 2021-09-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business experimentation can not only create measurable value for organizations, it can provide the inspiration to break with the habits of the past by dealing with challenges and exploiting opportunities. This book is a step-by-step, practical guide to the six-stage business experiment process, from understanding the problem or opportunity to creating a hypothesis, planning the experiment and analysing the findings. It explores the top design criteria for successful and impactful business experiments and includes valuable case studies covering problem solving, performance improvement and strategic innovation. To support the process, Business Experimentation also includes downloadable, editable templates, worksheets and activities for use in ideation and planning sessions. This business experiment methodology can be used to support a one-off initiative or to underpin desired behaviours as part of a wider organizational change programme, as experimentation encourages people to be bold, take risks and seek new ways of doing things. Based on programmes the authors have run with a variety of leading organizations and with astonishing results, this practical guide provides businesses with the confidence to get started with experimentation and the tools to succeed.

Toward Corporate IT Standardization Management: Frameworks and Solutions

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Publisher : IGI Global
ISBN 13 : 1615207600
Total Pages : 307 pages
Book Rating : 4.6/5 (152 download)

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Book Synopsis Toward Corporate IT Standardization Management: Frameworks and Solutions by : van Wessel, Robert

Download or read book Toward Corporate IT Standardization Management: Frameworks and Solutions written by van Wessel, Robert and published by IGI Global. This book was released on 2010-02-28 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Given the limitations and uncertainties in the field of IT standardization and standards, this book focuses on the effects of IT standardization and IT standards on a company"--Provided by publisher.

Enterprise Interoperability

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Publisher : Springer Science & Business Media
ISBN 13 : 3642196799
Total Pages : 226 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Enterprise Interoperability by : Marten van Sinderen

Download or read book Enterprise Interoperability written by Marten van Sinderen and published by Springer Science & Business Media. This book was released on 2011-03-07 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the Third International IFIP Working Conference on Enterprise Interoperability (IWEI 2011) , held in Stockholm, Sweden, March 23-24, 2011. The special theme chosen for IWEI 2011 was “Interoperability and Future Internet for Next-Generation Enterprises”. Thus special attention was given to how the interoperability needs of enterprises will be shaped and supported by the emerging Future Internet. The 15 papers presented in this volume were carefully selected from 47 submissions, based on a thorough reviewing process in which each paper was scrutinized by at least three experts in the field. The papers cover a wide spectrum of enterprise interoperability issues, ranging from foundational theories, frameworks, architectures, methods and guidelines to applications and case studies. This volume also includes the abstracts of the two invited talks on challenges for future networked enterprise systems.

United States Citizenship and Immigration Services

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Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis United States Citizenship and Immigration Services by : United States. Congress. House. Committee on the Judiciary. Subcommittee on Immigration, Citizenship, Refugees, Border Security, and International Law

Download or read book United States Citizenship and Immigration Services written by United States. Congress. House. Committee on the Judiciary. Subcommittee on Immigration, Citizenship, Refugees, Border Security, and International Law and published by . This book was released on 2010 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

High Availability IT Services

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Publisher : CRC Press
ISBN 13 : 148225591X
Total Pages : 527 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis High Availability IT Services by : Terry Critchley

Download or read book High Availability IT Services written by Terry Critchley and published by CRC Press. This book was released on 2014-12-17 with total page 527 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases t

The IT as a Service (ITaaS) Framework

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Publisher : Cisco Press
ISBN 13 : 0134687493
Total Pages : 495 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis The IT as a Service (ITaaS) Framework by : Justin Mann

Download or read book The IT as a Service (ITaaS) Framework written by Justin Mann and published by Cisco Press. This book was released on 2018-01-29 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complete guide to planning, implementing, and operating IT as a Service (ITaaS) Ongoing digitization, along with the risks of digital disruption, mean today’s Enterprise businesses are more reliant than ever on their IT Organizations to be successful; but business cannot wait on IT. Instead, Enterprise IT Organizations must transform to Fast IT to keep pace with the various lines of business, operate more agilely and efficiently than ever before, while simultaneously supporting rapid innovation of transformative capabilities. The IT as a Service (ITaaS) Framework–based on the work pioneered by Cisco’s own global IT organization–is a proven model for transforming to an end-to-end Services Organization, and shifting the underlying culture of the IT organization as a foundation for Fast IT. Now, the developer of the ITaaS framework provides you with an in-depth guide ensuring that your Services Transformation achieves the intended value outcomes of establishing IT as a trusted advisor to the business, and operating IT like an agile, competitive, and cost-efficient business within a business. Drawing on his pioneering experience, the author emphasizes implementation alongside theory, illuminating entertaining stories from his own consulting experience, and pulling back the curtain on Cisco IT’s own revolutionary tranformation alongside best practices, templates, and other artifacts to guide your Services Transformation. The time for IT Transformation is now, and there has never been a better place to start. Uncover and communicate the value that IT creates for the Enterprise business Initiate and sustain a cultural shift across the IT Organization Create a Service-based view of IT assets, resources, and budgets Transform the customer experience by leveraging IT Services as a layer of abstraction Design IT Services that support outcomes for the Lines of Business Develop a Taxonomy that creates strategic levers for steering the IT organization Measure IT Service Performance in terms familiar to business leaders Link IT Service Performance to business outcomes Demonstrate the total costs of IT Service Delivery in easy to understand models Empower Service Owners to act as General Managers accountable for the value a Service delivers Exchange information with and bolster Enterprise Architecture and IT Technical Operations functions n Establish a foundation for Fast IT, the mandatory future for Enterprise IT Organizations

Enterprise-Grade Hybrid and Multi-Cloud Strategies

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Publisher : Packt Publishing Ltd
ISBN 13 : 180461162X
Total Pages : 362 pages
Book Rating : 4.8/5 (46 download)

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Book Synopsis Enterprise-Grade Hybrid and Multi-Cloud Strategies by : Sathya AG

Download or read book Enterprise-Grade Hybrid and Multi-Cloud Strategies written by Sathya AG and published by Packt Publishing Ltd. This book was released on 2024-04-26 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leverage cloud technologies, proven strategies, and effective frameworks to drive seamless digital transformation. Key Features Understand the challenges enterprises face with cloud adoption and the importance of leadership vision Learn how to build the foundation for a vendor agnostic cloud-ready enterprise Discover best practices to architect an enterprise cloud strategy and responsibly innovate with emerging technologies Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionIn the past decade, cloud technology has evolved from a mere deployment platform into a driving force of innovation. However, navigating the complexities of cloud adoption, especially with a hybrid approach, presents significant challenges. Solving Hybrid Cloud Challenges for Enterprises is your trusted guide to overcome the problems encountered in this process. Written by a principal architect at Google with 15+ years of experience, this vendor agnostic book begins by exploring the case studies of enterprises stepping into the world of the cloud, highlighting the pivotal role of leadership vision and mindset in driving digital transformation. You’ll explore the basics of cloud technology, its impact on various industries, and the challenges of cloud adoption. As you dive deeper, you’ll find real-world use cases of enterprises that have digitally disrupted their respective industries by innovating in the cloud. From assessing the cloud maturity of an organization and designing a cloud strategy to exploring the various facets of cloud transformation, this book will guide you at every step of the way. Finally, you’ll learn how to lead your organization’s cloud transformation journey with emerging technologies. By the end, you'll be well-equipped to design and architect a scalable, cloud-first IT organization. What you will learn Understand the hybrid cloud and multi-cloud paradigms Cultivate leadership will and mindset for crafting successful cloud transformation Design and architect a scalable and open foundation for a cloud-first IT organization Apply open standards and frameworks to design a vendor-neutral cloud foundation Understand the cloud adoption frameworks and conduct maturity assessments Realize tangible business value through cloud adoption initiatives Who this book is for This book is for cloud architects and engineers responsible for and seeking to digitally transform their business through cloud. Enterprise IT leaders will be able to successfully navigate the enterprise cloud transformation complexities with cloud migration strategies, prescriptive frameworks, and practical real-world examples. A basic understanding of enterprise IT functions and operations is assumed.

The ITIL Process Manual

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Publisher : Van Haren
ISBN 13 : 9087536518
Total Pages : 373 pages
Book Rating : 4.0/5 (875 download)

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Book Synopsis The ITIL Process Manual by : James Persse

Download or read book The ITIL Process Manual written by James Persse and published by Van Haren. This book was released on 2016-01-01 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. It avoids the complex, enterprise-wide issues which are not required for many organisations. Each chapter has the following structure: Improvement activities Process inputs and outputs Related processes Tools and techniques Key Performance Indicators Critical Success Factors Process Improvement roles Benefits of effective Process Implementation challenges and considerations Typical assets and artefacts of an Improvement program

RAPID Value Management for the Business Cost of Ownership

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Publisher : Digital Press
ISBN 13 : 9781555582890
Total Pages : 332 pages
Book Rating : 4.5/5 (828 download)

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Book Synopsis RAPID Value Management for the Business Cost of Ownership by : Andrew Wigodsky

Download or read book RAPID Value Management for the Business Cost of Ownership written by Andrew Wigodsky and published by Digital Press. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for identifying organization-wide system costs, and a customizable model for integrating BCO management with your people, processes, and technology. · Provides detailed technical architectures, processes, and integrated solutions using common computing technologies · Helps the reader build a customized model for reviewing the long-term potential costs and benefits of interrelated IT investments · Includes observations of HP thought leaders, experienced consultants, and customers on past projects

Service Orient or Be Doomed!

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Publisher : John Wiley & Sons
ISBN 13 : 0471792241
Total Pages : 258 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Service Orient or Be Doomed! by : Jason Bloomberg

Download or read book Service Orient or Be Doomed! written by Jason Bloomberg and published by John Wiley & Sons. This book was released on 2006-05-11 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: How Service Orientation Will Change Your Business "The real value of this book is that it makes SOA and Webservices, which are critical and business-transforming,crystal-clear to the layman, both business and IT leaders. The bookstays focused on the real-world issues facing business andgovernment institutions today. In an industry full of experts ofmany stripes, Ron and Jason are the real thing: savvy, experienced,and realistic. They have produced a must-read book formanagement." —Paul Lipton, Senior Architect, Unicenter Web Services andApplication Management Computer Associates "This is by far the finest publication on SOA of our time. Fromcover to back, Service Orient or Be Doomed! strips away thelayers of confusion most IT stakeholders face when confronted withenterprise architecture, and illustrates pragmatic and practicalpaths towards a sustainable and efficient enterprise architecture.Both the technically savvy and the bean counters will enjoy thisbook that speaks to the critical points they need tounderstand." —Duane A. Nickull Senior Standards Strategist, Adobe Systems,Inc. Chair, OASIS SOA Reference Model Technical Committee Vicechair, United Nations CEFACT (UN/CEFACT) "If you're looking for a guide that's based on reality, this isit. These guys know how you can service-orient your enterprise andhave the best chance of success. This book is the best SOA tool youcan buy. I'm recommending it to everyone." —Dave Linthicum, CEO, BRIDGEWERX "Jason and Ron are experts on Service-Oriented Architecture(SOA) and have written the first book that is aimed at helping anontechnical businessperson understand why the SOA computingrevolution is critical to business. Rather than provide a nerdydeath via buzzword book, Jason and Ron take a humorous, clever, andinsightful romp through this new technology and how it impactsbusiness in general." —Brad Feld, Mobius Venture Capital Authors Jason Bloomberg and Ronald Schmelzer-senior analysts forhighly respected IT advisory and analysis firm ZapThink-say it allin the title of their new book, Service Orient or Be Doomed!:How Service Orientation Will Change Your Business. That is, ifyou fail to service orient your company, you will fail in competingwith the organizations that do. This provocative new book takes service orientation out of itsmore familiar technological surroundings within service-orientedarchitecture and introduces it as a philosophy that advocates itsrightful place within a business context, redefining it as a newway of thinking about organizing your business and itsprocesses. Informal, challenging, and intelligent in style, ServiceOrient or Be Doomed!: How Service Orientation Will Change YourBusiness shows you how you can best use technology resources tomeet your company's business goals and empower your company to gofrom "stuck" to "competitive."

Business Enterprise, Process, and Technology Management: Models and Applications

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Publisher : IGI Global
ISBN 13 : 1466602503
Total Pages : 318 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Business Enterprise, Process, and Technology Management: Models and Applications by : Shankararaman, Venky

Download or read book Business Enterprise, Process, and Technology Management: Models and Applications written by Shankararaman, Venky and published by IGI Global. This book was released on 2012-03-31 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book generates a comprehensive overview of the recent advances in concepts, technologies, and applications that enable advanced business process management in various enterprises"--Provided by publisher.

The Greening of IT

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Publisher : Pearson Education
ISBN 13 : 0135093880
Total Pages : 356 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis The Greening of IT by : John Lamb

Download or read book The Greening of IT written by John Lamb and published by Pearson Education. This book was released on 2009-03-30 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ho> For CEOs, CIOs, CFOs, and IT leaders: The green IT business case and best practices for making it happen Timely help for companies facing rising energy costs, new government rules, and growing public concern Powerful new insights from IBM’s breakthrough $1 billion green computing initiative Chances are your enterprise IT organization has a significant carbon footprint. In an era of unpredictable energy costs, reducing energy usage throughout your data centers and IT infrastructure represents a powerful cost-cutting opportunity. Now, a top green IT expert shows business and IT leaders how to drive powerful business value by improving IT’s environmental performance. Drawing on leading-edge experience, John Lamb helps you realistically assess the business case for green IT, set priorities, and overcome the internal and external challenges to making it work. He offers proven solutions for issues ranging from organizational obstacles to executive motivation and discusses crucial issues ranging from utility rate incentives to metrics. Along the way, you’ll discover energy-saving opportunities–from virtualization and consolidation to cloud and grid computing–and solutions that will improve business flexibility as they reduce environmental impact. Lamb presents case studies, checklists, and more–all the practical guidance you need to drive maximum bottom-line value from your green IT initiative.