Engaging The Workplace

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The Three Signs of a Miserable Job

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 0470893990
Total Pages : 193 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis The Three Signs of a Miserable Job by : Patrick M. Lencioni

Download or read book The Three Signs of a Miserable Job written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2010-06-03 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bestselling author and business guru tells how to improve your job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling. As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

1,001 Ways to Engage Employees

Author : Bob Nelson
Publisher : Red Wheel/Weiser
ISBN 13 : 1632651378
Total Pages : 290 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis 1,001 Ways to Engage Employees by : Bob Nelson

Download or read book 1,001 Ways to Engage Employees written by Bob Nelson and published by Red Wheel/Weiser. This book was released on 2018 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employees are a company's most important asset. Attracting the best, getting them to do their best work, and keeping them in the organization are critical to any company's success. Here, Dr. Nelson provides powerful tools to create a stronger culture of engagement.

The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees

Author : Jeanne Meister
Publisher : McGraw Hill Professional
ISBN 13 : 1259589390
Total Pages : 305 pages
Book Rating : 4.2/5 (595 download)

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Book Synopsis The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees by : Jeanne Meister

Download or read book The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees written by Jeanne Meister and published by McGraw Hill Professional. This book was released on 2016-11-04 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Axiom Business Book Award Silver Medal Winner DISRUPTIVE TECHNOLOGIES. THE GIG ECONOMY. BREADWINNER MOMS. DATA-DRIVEN RECRUITING. PERSONALIZED LEARNING. In a business landscape rocked by constant change and turmoil, companies like Airbnb, Cisco, GE Digital, Google, IBM, and Microsoft are reinventing the future of work. What is it that makes these companies so different? They’re strategic, they’re agile, and they’re customer-focused. But, most important, they’re game changers. And their workplace practices reflect this. The Future Workplace Experience presents an actionable framework for meeting today’s toughest business disruptions head-on. It guides you step-by-step through the process of recruiting top employees and building an engaged culture—one that will drive your company to long-term success. Two of today’s leading voices on the future of work, provide 10 rules for rethinking, reimagining, and reinventing your organization, including: • MAKE THE WORKPLACE AN EXPERIENCE • BE AN AGILE LEADER • CONSIDER TECHNOLOGY AN ENABLER AND DISTRUPTOR • EMBRACE ON-DEMAND LEARNING • TAP THE POWER OF MULTIPLE GENERATIONS • PLAN FOR MORE GIG ECONOMY WORKERS Everything we took for granted in the past—from what we expect from our jobs to whom we work with and how—is changing before our eyes. The strongest organizations today are “learning machines.” New challenges require new solutions—and these organizations are finding them. If you want to compete in the years to come, you have to meet the future now. The Future Workplace Experience is your playbook for taking your organization to the top of your industry.

Engaging the Workplace

Author : Sarah R. Johnson
Publisher : Association for Talent Development
ISBN 13 : 1562861069
Total Pages : 160 pages
Book Rating : 4.5/5 (628 download)

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Book Synopsis Engaging the Workplace by : Sarah R. Johnson

Download or read book Engaging the Workplace written by Sarah R. Johnson and published by Association for Talent Development. This book was released on 2018-07-31 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the Potential in Your Employee Survey You spend months crafting the right survey questions and planning how to share the results with senior leaders and managers. Then you anxiously anticipate the responses. But once the data trickle in, nothing happens, no one acts, and your employees wait and wait for change. What happened? When did the survey become just another “check the box” task for HR to administer and employees to fill out? In Engaging the Workplace: Using Surveys to Spark Change, Sarah R. Johnson has scanned the diminishing state of the organizational survey and reached a profound, yet simple, conclusion: Companies don’t know why they want to conduct a survey and how they plan to act on its results. As the big data movement took off, companies and their HR departments sought to capture, measure, and evaluate whatever data they could get their hands on. This led to more surveys—annual, semiannual, quarterly, pulse—all in the name of compiling more information and driving an engagement score. In theory, leaders could look at these frequent snapshots of how their employees were doing and determine what actions to take. But this increase in data has instead produced gridlock. Leaders put off next steps until the next survey and its results arrive, while employees lose faith in the survey’s potential to make a difference. With Engaging the Workplace, you can relaunch your survey process. When executed properly, the survey can enable leaders to make decisions based on data, rather than on fads, trends, or guesses. This means baking action planning into its design and ditching the one-size-fits-all trend in survey administration. After all, your company is not like any other. Use the survey to support the people analytics program you need and drive organizational excellence.

State of The Global Workplace

Author : Gallup
Publisher : Gallup Press
ISBN 13 : 9781595622082
Total Pages : 0 pages
Book Rating : 4.6/5 (22 download)

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Book Synopsis State of The Global Workplace by : Gallup

Download or read book State of The Global Workplace written by Gallup and published by Gallup Press. This book was released on 2017-12-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Only 15% of employees worldwide are engaged at work. This represents a major barrier to productivity for organizations everywhere – and suggests a staggering waste of human potential. Why is this engagement number so low? There are many reasons — but resistance to rapid change is a big one, Gallup’s research and experience have discovered. In particular, organizations have been slow to adapt to breakneck changes produced by information technology, globalization of markets for products and labor, the rise of the gig economy, and younger workers’ unique demands. Gallup’s 2017 State of the Global Workplace offers analytics and advice for organizational leaders in countries and regions around the globe who are trying to manage amid this rapid change. Grounded in decades of Gallup research and consulting worldwide -- and millions of interviews -- the report advises that leaders improve productivity by becoming far more employee-centered; build strengths-based organizations to unleash workers’ potential; and hire great managers to implement the positive change their organizations need not only to survive – but to thrive.

Employee Engagement For Dummies

Author : Bob Kelleher
Publisher : John Wiley & Sons
ISBN 13 : 1118725794
Total Pages : 375 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Employee Engagement For Dummies by : Bob Kelleher

Download or read book Employee Engagement For Dummies written by Bob Kelleher and published by John Wiley & Sons. This book was released on 2013-12-24 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity. Employee Engagement For Dummies helps you foster employee engagement, a concept that furthers an organization's interests through ensuring that employees remain involved in, committed to, and fulfilled by their work. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more. Helps you recognize and understand the impact of positive employee engagement Helps you attract and retain the best employees Employee Engagement For Dummies is for business leaders at all levels who are looking to better engage their employees and increase morale and productivity.

The Service Profit Chain

Author : James L. Heskett
Publisher : Simon and Schuster
ISBN 13 : 1439108307
Total Pages : 345 pages
Book Rating : 4.4/5 (391 download)

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Book Synopsis The Service Profit Chain by : James L. Heskett

Download or read book The Service Profit Chain written by James L. Heskett and published by Simon and Schuster. This book was released on 1997-04-10 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.

50 Activities for Employee Engagement

Author : Peter Garber
Publisher : Human Resource Development
ISBN 13 : 1599969807
Total Pages : 231 pages
Book Rating : 4.5/5 (999 download)

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Book Synopsis 50 Activities for Employee Engagement by : Peter Garber

Download or read book 50 Activities for Employee Engagement written by Peter Garber and published by Human Resource Development. This book was released on 2007 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting employees engaged is not easy to do. Nor is it something you should undertake unless youOCOre in it for the long haul. This collection of skill-building activities will help you understand what employee engagement really means, how it can help your organization and how to create and maintain an engaged workforce. Managers, supervisors and even engaged employees will gain the perspective and insight necessary to make this exciting cultural transition successfully. Are you just beginning your engagement journey? YouOCOll find activities to help you define employee engagement, measure the current level of engagement in your organization and understand critical underlying principles. Are you interested in sustaining and growing employee engagement? Move on to the activities on overcoming obstacles, motivating engaged employees, how world famous leaders lead engagement and other advanced topics. The activities are organized into six, easy-to-reference sections: Understanding employee engagement; Getting started to engage employees; Leading employee engagement; Measuring employee engagement; Creating an engaged workplace; Employee engagement communications. Each of these fun and easy-to-use employee activities focuses on a different aspect of employee engagement and can be completed in 30-45 minutes. Each activity includes the purpose, description, time guidelines, resources, presentation instructions, debriefing guidelines and a handout."

Engaged

Author : Linda Holbeche
Publisher : John Wiley & Sons
ISBN 13 : 1118338200
Total Pages : 1 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis Engaged by : Linda Holbeche

Download or read book Engaged written by Linda Holbeche and published by John Wiley & Sons. This book was released on 2012-09-06 with total page 1 pages. Available in PDF, EPUB and Kindle. Book excerpt: A non-biased, grounded, and practical approach to employee engagement For managers and business leaders who want to enhance performance, this easy-to-use guide to employee management offers real solutions for getting workers engaged and increasing productivity. It explains what employee engagement is, why it matters, what the benefits of it are, what helps and hinders it, how to measure it, how to put theory into action when trying to create it. As an added benefit, it offers plenty of advice on how managers can keep themselves engaged, even during the toughest of times.

Management Techniques for Employee Engagement in Contemporary Organizations

Author : Sharma, Naman
Publisher : IGI Global
ISBN 13 : 1522578005
Total Pages : 339 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Management Techniques for Employee Engagement in Contemporary Organizations by : Sharma, Naman

Download or read book Management Techniques for Employee Engagement in Contemporary Organizations written by Sharma, Naman and published by IGI Global. This book was released on 2019-02-15 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaged employees are assets to every company because they are not only more productive but are also open to new ideas and technologies that often lead to significant business outcomes. Businesses need to establish credible antecedents to employee engagement based on their own culture and needs to develop a pool of highly engaged employees. Management Techniques for Employee Engagement in Contemporary Organizations provides theoretical frameworks and the latest empirical research findings on management strategies for the promotion, adoption, and implementation of work engagement policies. The content within this publication examines gamification, employee engagement, and management techniques and is designed for academicians, managers, business professionals, human resources officers, policymakers, and researchers.

Great Leaders Have No Rules

Author : Kevin Kruse
Publisher : Rodale Books
ISBN 13 : 1635652170
Total Pages : 256 pages
Book Rating : 4.6/5 (356 download)

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Book Synopsis Great Leaders Have No Rules by : Kevin Kruse

Download or read book Great Leaders Have No Rules written by Kevin Kruse and published by Rodale Books. This book was released on 2019-04-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a serial entrepreneur, Kevin Kruse has seen time and again that the leadership practices that actually work are the opposite of what is commonly taught and implemented. Close Your Open Door Policy shows how a contrarian approach can be a better, faster, and easier way to succeed as a leader. Chapter by chapter, Kruse focuses on a piece of popular wisdom, then shows with real-world case studies and quantitative research that the opposite approach will lead to better results, encouraging leaders to play favorites, stay out of meetings, and, of course, close their open doors.

ENGAGEMENT MAGIC

Author : Tracy Maylett
Publisher : Greenleaf Book Group
ISBN 13 : 1626346186
Total Pages : 272 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis ENGAGEMENT MAGIC by : Tracy Maylett

Download or read book ENGAGEMENT MAGIC written by Tracy Maylett and published by Greenleaf Book Group. This book was released on 2019-01-08 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition, based on new research and double the survey data, ENGAGEMENT MAGIC provides you with an expert approach to increasing workplace engagement. Discover how to engage employees (and yourself) more effectively. Most leaders understand that engaged employees are passionate about their jobs and deliver better results, and most of us know what it’s like to either be engaged or disengaged in a workplace where we spend most of our waking hours. Yet, most don’t understand how engagement really works. Maylett introduces you to the five MAGIC keys of employee engagement—Meaning, Autonomy, Growth, Impact, and Connection—and discusses how leaders can help employees achieve higher levels of engagement, while engaging ourselves in the journey as well. Learn tactics for increasing engagement at all levels of your organization. Based on the most extensive employee engagement survey database of its kind, ENGAGEMENT MAGIC incorporates organizational research with updated case studies, stories, and examples to present you with practical solutions for creating an extraordinary employee experience. In addition, Maylett provides a self-assessment, thought-provoking questions, and specific applications for individuals, managers, and organizations. Benefit from a psychological approach to fundamental business concepts. Based on data from over 32 million employee survey responses across 70 countries, ENGAGEMENT MAGIC combines principles of psychology and human motivation with solid business concepts, providing actionable advice for reducing attrition, encouraging initiative, and driving profitable growth at your organization.

Driving Employee Engagement Workbook

Author : Gallup
Publisher :
ISBN 13 : 9781595621054
Total Pages : pages
Book Rating : 4.6/5 (21 download)

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Book Synopsis Driving Employee Engagement Workbook by : Gallup

Download or read book Driving Employee Engagement Workbook written by Gallup and published by . This book was released on 2015-09-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Employee Engagement

Author : Emma Bridger
Publisher : Kogan Page Publishers
ISBN 13 : 0749483520
Total Pages : 265 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Employee Engagement by : Emma Bridger

Download or read book Employee Engagement written by Emma Bridger and published by Kogan Page Publishers. This book was released on 2018-08-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: An engaged workforce is critical to the high performance and success of any organization. Employee Engagement offers a complete, practical resource for understanding and creating an effective engagement strategy that is aligned to wider business objectives. Supported by a variety of practical tools, features and templates, as well as numerous real-life examples and case studies from organizations such as AXA PPP Healthcare, Capital One, Charles Stanley, EDF Energy and Marks & Spencer, this handbook provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success. This updated second edition of Employee Engagement considers the increasing use of technology in engagement, the role and importance of purpose and trust and the relationship between employee experience and engagement. New online supporting resources include diagnostic tools, templates and additional best-practice case studies. HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.

Practices for Engaging the 21st Century Workforce

Author : William G. Castellano
Publisher : Pearson Education
ISBN 13 : 0133086372
Total Pages : 314 pages
Book Rating : 4.1/5 (33 download)

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Book Synopsis Practices for Engaging the 21st Century Workforce by : William G. Castellano

Download or read book Practices for Engaging the 21st Century Workforce written by William G. Castellano and published by Pearson Education. This book was released on 2014 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bill Castellano presents a comprehensive, innovative model of engagement that responds to today's new realities, and helps you anticipate tomorrow's. He offers a crystal-clear definition of engagement, identifies its real drivers, and specifies achievable strategic outcomes of engagement. He presents powerful new research on how to engage today's multidimensional and changing workforce, in an environment that's as complex as today's workers are.

First, Break All the Rules

Author : Marcus Buckingham
Publisher : Simon and Schuster
ISBN 13 : 1595620419
Total Pages : 368 pages
Book Rating : 4.5/5 (956 download)

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Book Synopsis First, Break All the Rules by : Marcus Buckingham

Download or read book First, Break All the Rules written by Marcus Buckingham and published by Simon and Schuster. This book was released on 2014-02-02 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

Employee Engagement in Healthcare

Author : Jill Christensen
Publisher : Association for Talent Development
ISBN 13 : 1947308459
Total Pages : 20 pages
Book Rating : 4.9/5 (473 download)

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Book Synopsis Employee Engagement in Healthcare by : Jill Christensen

Download or read book Employee Engagement in Healthcare written by Jill Christensen and published by Association for Talent Development. This book was released on 2014-08-25 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: When healthcare employees are engaged in their work, patient outcomes are likely to improve. So it’s essential for leaders in healthcare organizations to pay attention to how their employees feel about their work. “Employee Engagement in Healthcare” makes a case for employee engagement and provides a road map for assessing and improving engagement. Author Jill Christensen describes the leadership traits that drive employee engagement and the elements of a successful engagement strategy. This issue of TD at Work includes: · case studies of healthcare organizations that improved engagement · a six-step employee re-engagement strategy · guidance for creating a core team · strategies for improving communication · an employee engagement implementation checklist.