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Author : Vincent S. Flowers
Publisher :
ISBN 13 : 9780000734068
Total Pages : 12 pages
Book Rating : 4.7/5 (34 download)
Download or read book Why Employees Stay written by Vincent S. Flowers and published by . This book was released on 1973-01-01 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Peter W. Hom
Publisher : Routledge
ISBN 13 : 1351382225
Total Pages : 319 pages
Book Rating : 4.3/5 (513 download)
Download or read book Employee Retention and Turnover written by Peter W. Hom and published by Routledge. This book was released on 2019-08-28 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exploration of what employee turnover is, why it happens, and what it means for companies and employees draws together contemporary and classic theories and research to present a well-rounded perspective on employee retention and turnover. The book uses models such as job embeddedness theory, proximal withdrawal states, and context-emergent turnover theory, as well as highlights cultural differences affecting global differences in turnover. Employee Retention and Turnover contextualises the issue of turnover, its causes and its consequences, before discussing underrepresented antecedents of turnover, key aspects of retention and methods for regulating turnover, and future research directions. Ideal for both academics and advanced students of industrial/organizational psychology, Employee Retention and Turnover is essential for understanding the past, present, and future of turnover and related research.
Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1136384987
Total Pages : 376 pages
Book Rating : 4.1/5 (363 download)
Download or read book Managing Employee Retention written by Jack J. Phillips and published by Routledge. This book was released on 2004-02-18 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.
Author : Vicki Hess
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781453850862
Total Pages : 0 pages
Book Rating : 4.8/5 (58 download)
Download or read book SHIFT to Professional Paradise written by Vicki Hess and published by Createspace Independent Publishing Platform. This book was released on 2010-10-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of us are still waiting for our boss, our organization, our coworkers or our customers to change because we think that when they get it right, then we will be happy. The fact of the matter is that you are the CPO - Chief Paradise Officer - of your job. It's up to you to create the good life at work.The good news is that you can! The simple, five-step SHIFT technique is your Passport to Professional Paradise. More than just a clever memory tool, SHIFT will help you permanently change unproductive thoughts patterns, actions and habits so that you can experience less stress, more energy and remarkable results every day."As a CEO, I've learned that t=only engaged employees can take your company to new heights. Every employee would be well served to utilize the techniques that Vicki Hess espouses in SHIFT to Professional Paradise. It's entertaining and easy to read and, more importantly, east to up into practice. I recommend it highly!" Donald H. Totter, President, The Make It Rain Group, Inc."This book could not have come at a better time! My sales staff was entering into a new year filled with uncertainty, a tumbling economy, nothing but negativity on the nightly news...and me looking for creative ways to inspire sales when it appeared as if there were none to be had. Your book helped give my team new ways to tackle old problems and reminders to step back and think about what they really can control...I would recommend your book to anyone looking for a new way to present personal control over attitude and the positive impact on overall well-being." Patty North, CPC, Regional ManagerCelebrity Staff
Author : Jac FITZ-ENZ
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814413358
Total Pages : 338 pages
Book Rating : 4.8/5 (144 download)
Download or read book The ROI of Human Capital written by Jac FITZ-ENZ and published by AMACOM Div American Mgmt Assn. This book was released on 2009-02-23 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lifeblood of any business enterprise is its people. Yet it wasn’t until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) • functional (impact on process improvement) • human resources management (value added by five basic HR department activities) The second edition contains new material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. Utterly up-to-date, this is the go-to resource for organizations performing the essential task of measuring the value of their people.
Author : Zinta S. Byrne
Publisher : Routledge
ISBN 13 : 1136736239
Total Pages : 256 pages
Book Rating : 4.1/5 (367 download)
Download or read book Understanding Employee Engagement written by Zinta S. Byrne and published by Routledge. This book was released on 2014-08-07 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee engagement is a novel concept that has been building momentum in recent years. Understanding Employee Engagement: Theory, Research, and Practice exposes the science and practice of employee engagement. Grounded in theory and empirical research, this book debates the definitions of engagement, provides a comprehensive evaluation of empirical findings in the engagement field including a focus on international findings, and offers implications for science and practice in organizations. Employers can learn how to foster and drive engagement to increase productivity and happiness, and researchers can master the existing engagement literature and begin to study the many propositions and new models Zinta S. Byrne, Ph.D. proposes throughout the book.
Author : Maureen F. Dollard
Publisher : Springer Nature
ISBN 13 : 3030203190
Total Pages : 456 pages
Book Rating : 4.0/5 (32 download)
Download or read book Psychosocial Safety Climate written by Maureen F. Dollard and published by Springer Nature. This book was released on 2019-08-24 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a valuable, comprehensive and unique reference text on Psychosocial Safety Climate (PSC), a new work stress theory. It proposes a new PSC theory concerning the corporate climate for workers’ psychological health, its origins and implications for work stress, and provides a critique of current research and theories. It provides a comprehensive review of all PSC studies to date. The chapters discuss state-of-the-art empirical evidence testing PSC theory in relation to management roles, organisational resilience, corruption, organisational status, cultural perspectives, illegitimate tasks, high PSC work groups, PSC variability in work groups, etc. They investigate outcomes such as psychological distress, emotional exhaustion, depression, worry, engagement, health, cognitive decline, personal initiative, boredom, cynicism, sickness absence, and productivity loss, in various workplace settings across many countries. This unique book allows practitioners to rapidly update practical measures, benchmarks and processes, and provides students and trainees with an introduction to PSC and important concepts and methods, quantitative and qualitative, in occupational health with leads to further sources. Students as well as experts on occupational health and safety, human resource management, occupational health psychology, organisational psychology and practitioners, unions and policy makers will find this book highly informative. It covers relevant materials for undergraduate and postgraduate education, drawing upon the concepts, topics and methods (diary, multilevel, longitudinal, qualitative, data linkage) within the multidisciplinary occupational health area.
Author : Richard Finnegan
Publisher : AMACOM
ISBN 13 : 0814436501
Total Pages : 142 pages
Book Rating : 4.8/5 (144 download)
Download or read book The Stay Interview written by Richard Finnegan and published by AMACOM. This book was released on 2015-03-18 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee. It’s the cement truck they never saw coming their way--but they could have.This invaluable resource introduces managers to a powerful new engagement and retention tool that they absolutely must begin utilizing ASAP: the stay interview. Smart companies and managers who have realized the importance of being proactive with their employees and not taking anything for granted have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: • Prepare for the stay interview• Anticipate an employee's top issues• Respond to difficult questions• Listen effectively and dig deeper• Craft a detailed and effective stay plan complete with timeline• Assess each employee's level of engagement, predict potential exits, and communicate results to upper managementWhen you have the right people in place, you can’t risk losing them. Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview provides the key to saving yourself unnecessary headaches and surprises.
Author : Arvind K. Birdie
Publisher : CRC Press
ISBN 13 : 1315341638
Total Pages : 206 pages
Book Rating : 4.3/5 (153 download)
Download or read book Employees and Employers in Service Organizations written by Arvind K. Birdie and published by CRC Press. This book was released on 2017-04-21 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in United States but in developed and developing countries also. Highly industrialized countries have become ‘service economies’, at least when measured in terms of share of the workforce employed in service industries. This new book, Employees and Employers in Service Organizations: Emerging Challenges and Opportunities, the first volume in the 21st Century Business Management book series, provides an in-depth exploration of recent concepts and trends in business management in the service industries. It looks at the changing expectations and loyalties of young workers and others and the challenges and opportunities presented for service employers. The book considers theory and research findings, providing a plethora of practical implications and applications for these new workplace behavior dynamics. Exploring the different perspectives and concepts from the book’s researchers and authors, Employees and Employers in Service Organizations: Emerging Challenges and Opportunities cover themes such as • work-life balance • spirituality in the workplace • emerging positive psychology concepts, such as psychological capital, knowledge management, and mindfulness • expectations, motivation, and behavior of different generations, such as Generation Y This informative volume will be valuable for faculty teaching courses in management and self-improvement for leaders and executives as well as for those in service industries.
Author : RICHA KHUGSHAL
Publisher : Book Rivers
ISBN 13 : 9355151640
Total Pages : 412 pages
Book Rating : 4.3/5 (551 download)
Download or read book ORGANIZATIONAL STRATEGIES FOR EMPLOYEES RETENTION IN THE EMERGING ENVIRONMENT A STUDY OF INSTITUTIONS OF HEALTHCARE ORGANIZATIONS IN UTTARAKHAND written by RICHA KHUGSHAL and published by Book Rivers. This book was released on 2022-01-02 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Rita E. Numerof
Publisher :
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.E/5 ( download)
Download or read book Employee Retention written by Rita E. Numerof and published by . This book was released on 2003 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Peter W. Hom
Publisher : Routledge
ISBN 13 : 1351382233
Total Pages : 328 pages
Book Rating : 4.3/5 (513 download)
Download or read book Employee Retention and Turnover written by Peter W. Hom and published by Routledge. This book was released on 2019-08-28 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exploration of what employee turnover is, why it happens, and what it means for companies and employees draws together contemporary and classic theories and research to present a well-rounded perspective on employee retention and turnover. The book uses models such as job embeddedness theory, proximal withdrawal states, and context-emergent turnover theory, as well as highlights cultural differences affecting global differences in turnover. Employee Retention and Turnover contextualises the issue of turnover, its causes and its consequences, before discussing underrepresented antecedents of turnover, key aspects of retention and methods for regulating turnover, and future research directions. Ideal for both academics and advanced students of industrial/organizational psychology, Employee Retention and Turnover is essential for understanding the past, present, and future of turnover and related research.
Author : Harold W. Goldstein
Publisher : John Wiley & Sons
ISBN 13 : 1118972600
Total Pages : 871 pages
Book Rating : 4.1/5 (189 download)
Download or read book The Wiley Blackwell Handbook of the Psychology of Recruitment, Selection and Employee Retention written by Harold W. Goldstein and published by John Wiley & Sons. This book was released on 2017-05-05 with total page 871 pages. Available in PDF, EPUB and Kindle. Book excerpt: An unmatched collection of resources perfect for psychologists, scholars, and HR practitioners In The Wiley Blackwell Handbook of the Psychology of Recruitment, Selection and Employee Retention, an expert team of authors presents a comprehensive and authoritative perspective on critical issues in employee recruitment, selection, and retention. Every chapter offers an in-depth review of the most recent literature and provides academics, researchers, industry practitioners, and students with a holistic reference to relevant data and theory. The book includes job analyses, biodata, simulation exercises, talent management guides, talent assessment guides for leadership development, and online employee selection strategies.
Author : David G. Allen
Publisher : Emerald Group Publishing
ISBN 13 : 1839092955
Total Pages : 199 pages
Book Rating : 4.8/5 (39 download)
Download or read book Global Talent Retention written by David G. Allen and published by Emerald Group Publishing. This book was released on 2021-09-30 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through extensive research Global Talent Retention: Understanding Employee Turnover Around the World addresses the need for turnover theory and research to give more careful consideration to global and cross-cultural perspectives on employee retention, and includes contributions from a global range of scholars.
Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1136384995
Total Pages : 375 pages
Book Rating : 4.1/5 (363 download)
Download or read book Managing Employee Retention written by Jack J. Phillips and published by Routledge. This book was released on 2004-02-18 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.
Author : Tracy Maylett
Publisher : John Wiley & Sons
ISBN 13 : 1119294207
Total Pages : 184 pages
Book Rating : 4.1/5 (192 download)
Download or read book The Employee Experience written by Tracy Maylett and published by John Wiley & Sons. This book was released on 2017-01-10 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.
Author : Shep Hyken
Publisher : Greenleaf Book Group
ISBN 13 : 1608321061
Total Pages : 204 pages
Book Rating : 4.6/5 (83 download)
Download or read book The Amazement Revolution written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2011 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on delivering an amazing customer-service experience. In this sequel to the Wall Street Journal best-selling book "The Cult of the Customer", Shep Hyken shares seven powerful strategies that any organisation can implement to create greater customer and employee loyalty. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition. These strategies work, as evidenced by the more than seventy case studies and examples that Hyken shares throughout the book. These examples provide dozens of lessons that can and should be implemented immediately. Corporate and industry clients from all over the world have tapped into the expertise of Shep Hyken. His client list is a who's who in the business world. As an author and speaker, Hyken is known for his simple and direct strategies that help his clients build successful, customer-focused organisations.
