Emotional Dimensions Of Healthcare

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Emotional Dimensions of Healthcare

Author : David Woodlock
Publisher :
ISBN 13 : 9780692855386
Total Pages : pages
Book Rating : 4.8/5 (553 download)

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Book Synopsis Emotional Dimensions of Healthcare by : David Woodlock

Download or read book Emotional Dimensions of Healthcare written by David Woodlock and published by . This book was released on 2017-03-25 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: THERE IS AN UNDENIABLE CORRELATION BETWEEN OUR EMOTIONS, UNHEALTHY BEHAVIORS, AND OUR POOR HEALTH OUTCOMES. Something unhealthy is happening in America. We are getting sicker more often and we are dying sooner than we should. Here in the wealthiest, most advanced nation in human history, money and technology alone have not been the answer to preventing disease and promoting good health. Not even providing better access to the existing healthcare system or making medical care cheaper seems to solve the dilemma. But David Woodlock in his new book, Emotional Dimensions of Healthcare, has figured out the problem and offers solutions. Taking the next leap forward in healthcare will mean embracing the long-overlooked and neglected emotional dimension of our lives. The combination of chronic stress, adverse childhood experiences, and continued negative social determinants such as exposure to community violence and poverty, can have a devastating impact on anyone's physical health. But our current approach to healthcare ignores the emotional component of our well-being. There is hope, however. Mr. Woodlock provides a prescription for smarter, better health, offering innovative approaches already being tried, as well as surveying the best ideas yet to be implemented. The result is a compelling vision of a new era of healthcare that guarantees both longevity and a higher quality of life for millions of Americans. "A deeply sourced, brilliant prescription for what healthcare must be in the 21st century." - Robert Hayes, President & CEO Community Health Network "Woodlock gets] at the heart of our current healthcare system and its regrettably poor outcomes." - Jorge R. Petit, MD, Beacon Health Options "An insightful and profoundly meaningful pathway to better health, lower costs, and a deeper connection between physician and patient." - Linda Rosenberg, President & CEO National Council for Behavioral Health

Psychosocial Dimensions of Medicine

Author : Jennifer Fitzgerald
Publisher : IP Communications
ISBN 13 : 0992518180
Total Pages : 353 pages
Book Rating : 4.9/5 (925 download)

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Book Synopsis Psychosocial Dimensions of Medicine by : Jennifer Fitzgerald

Download or read book Psychosocial Dimensions of Medicine written by Jennifer Fitzgerald and published by IP Communications. This book was released on 2015-12-01 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book begins by introducing us to patients in two general-practice waiting rooms. In an Australian general practice seven patients are waiting to see doctors. In a New Zealand general-practice waiting room are two patients. The healthcare needs of each patient are outlined. Of these patients and their circumstances, the editors and specialist chapter-authors ask a series of questions. What is life like for each? How might social role, economic status, and quality of social support impact on their lived experience of illness and injury? To what extent might psychosocial variables impact on the biomedical outcome of each? How might biomedical problems impact on psychosocial variables? What might be the emotional experience of each, their perception of stress, likely resilience, and potential for achieving quality of life despite their current medical circumstances? What factors might change their emotional experience? What will influence their psychological coping? What might be the cultural and spiritual resources or needs of each? How might health practitioners and the health system more generally respond to their biopsychosocial, cultural, and spiritual needs? To what extent, and how, could presenting problems have been prevented? How can positive attitudes to health and living be promoted? To encourage health professionals to view a patient in his or her broad context, as a person, and as a person in a family, a cultural group, and in a society, with advantages to patient and clinician, Jennifer Fitzgerald and Gerard J Byrne have brought together experts in medicine, psychology, social work, pastoral theology, and social science. Following a section in which the conceptual foundations of a biopsychosocial approach to healthcare are outlined, chapters on individual differences and developmental processes, relationships, the social determinants of health, existential and ethical issues, and prevention and promotion are offered. In each chapter, to illustrate and personalise key points, authors refer to the patients in the waiting rooms.

Care Work and Medical Travel

Author : Cecilia Vindrola-Padros
Publisher : Rowman & Littlefield
ISBN 13 : 1793618879
Total Pages : 215 pages
Book Rating : 4.7/5 (936 download)

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Book Synopsis Care Work and Medical Travel by : Cecilia Vindrola-Padros

Download or read book Care Work and Medical Travel written by Cecilia Vindrola-Padros and published by Rowman & Littlefield. This book was released on 2021-05-03 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume explores the interconnection between care work, travel, and healthcare, emphasizing the emotional dimensions of seeking care away from home. It brings together contributions from disciplines such as anthropology, nursing, primary care, sociology and geography and covers experiences of medical travel and other forms of remote care in the United States, Laos, India, Italy, France, Finland, Switzerland, and Russia.

The Dimensions of Health

Author : John Hjelm
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1449610609
Total Pages : 105 pages
Book Rating : 4.4/5 (496 download)

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Book Synopsis The Dimensions of Health by : John Hjelm

Download or read book The Dimensions of Health written by John Hjelm and published by Jones & Bartlett Publishers. This book was released on 2010-10-25 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Dimensions of Health: Conceptual Models is an introductory text that examines the five dimensions of personal health: physical, social, emotional, intellectual, and spiritual. Each chapter: -Provides context for the study of that dimension -Includes examples of how experts think about that dimension -Presents two or more models developed by scholars and professionals -Discusses identifiable characteristics associated with each dimension By incorporating a variety of perspectives, The Dimensions of Health enables students to formulate their own answer to the question, “What is health?” This text is perfect for use in conjunction with a personal health text or as a standalone for any personal health course.

Emotional and Interpersonal Dimensions of Health Services

Author : McGill Initiative for the Integrative Management of Health
Publisher : McGill-Queen's Press - MQUP
ISBN 13 : 9780773525627
Total Pages : 216 pages
Book Rating : 4.5/5 (256 download)

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Book Synopsis Emotional and Interpersonal Dimensions of Health Services by : McGill Initiative for the Integrative Management of Health

Download or read book Emotional and Interpersonal Dimensions of Health Services written by McGill Initiative for the Integrative Management of Health and published by McGill-Queen's Press - MQUP. This book was released on 2003 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: While technological and biomedical breakthroughs have provided a remarkable array of tests, equipment, drugs, and procedures for diagnosing and treating acute diseases, modern medicine and professional health practices have not taken the same strides in the more human aspects of care. Emotional and Interpersonal Dimensions of Health Services considers ways modern health care practices could benefit from paying more attention to the "science of care." Contributors examine the degree to which the provision of health care is influenced by characteristics of the health service organization, such as the administrative structure and the human resources available. They demonstrate that job satisfaction and conditions play an important role in shaping the quality and effectiveness of care and discuss the emotional support health care providers need to avoid long-term exhaustion and ensure well being. The contributors identify qualities of the client-provider interaction that lead to positive health care outcomes, such as providing information, responding to patient concerns, facilitating interactions with the health care system, and encouraging participation in personal health care and offer examples of innovative conceptual and analytical approaches to better health care practices. Contributors include Heather Boon (University of Toronto), Laurette Dubé, Carole A. Estabrooks (University of Alberta), Guylaine Ferland, Arlie Russell Hochschild (University of California, Berkley), Diane M. Irvine Doran (University of Toronto), Terrence Montague (Merck Frosst Canada), D.S. Moskowitz, Richard W.J. Neufeld (University of Western Ontario), Gilbert Pinard (McGill University), Debra L. Roter (John Hopkins Blooomberg School of Public Health), Dana Gelb Safran (New England Medical Center), and Krista K. Trobst (York University).

Emotional Intelligence in Health and Social Care

Author : John Hurley
Publisher : Routledge
ISBN 13 : 0429895690
Total Pages : 169 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Emotional Intelligence in Health and Social Care by : John Hurley

Download or read book Emotional Intelligence in Health and Social Care written by John Hurley and published by Routledge. This book was released on 2018-02-21 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others.' John Hurley and Paul Linsley, in the Preface Emotional intelligence is centred in self-awareness, empathy and leadership, as well as communication, relatedness and personal resilience. This book adopts a fresh approach to personal and professional development in healthcare by applying emotional intelligence to a range of clinical and educational contexts..This practical, user-friendly guide engages the reader on both an emotional and a cognitive level, offering an energising way for healthcare professionals to work more effectively as individuals and as part of a team. The activities provided are thought-provoking for personal study and ideal for session planning in larger groups. Emotional Intelligence in Health and Social Care is recommended for all educators and students of medicine, nursing, social care and the Allied Health Professions. When I began my professional training over forty years ago the curriculum paid no attention to the 'stuff' of the 'emotions'. However, when faced with the confusion of real people, and the uncertainty of decision making, I - like everyone else - had to draw on my emotions; feeling my way towards a different kind of knowledge. A book like this might have helped me come to a different understanding of what I needed to do to help myself to coexist with, work alongside and help others. From the Foreword by Phil Barker

Soul Matters

Author : Mabel Aghadiuno
Publisher : CRC Press
ISBN 13 : 1315347156
Total Pages : 236 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Soul Matters by : Mabel Aghadiuno

Download or read book Soul Matters written by Mabel Aghadiuno and published by CRC Press. This book was released on 2017-11-22 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, many have come to believe that Western medicine has lost contact with 'holistic' conceptions of health as encompassing physical, emotional, intellectual, social and spiritual dimensions. 'Spiritual' may imply religious or faith-based values or experience, but also non-material factors such as an appreciation of natural beauty, art, music, moral values or beliefs from which a person draws meaning and a sense of transcendence. Equally, many people are unaware of a spiritual dimension to life and health until illness or trauma strikes. However, coming to terms with life events, deriving meaning from them and incorporating them into their life philosophy may then be experienced as a deep spiritual crisis, with ramifications in their wider health, and implications for the health professionals who treat them. This book considers the meaning of holistic health care, and explores the spiritual dimension of health through the narratives of fictional and non-fictional patients. It discusses how to discern when a patient's distress has a spiritual dimension, the implications of this for health professionals, and ways in which spiritual factors can be addressed and discussed within healthcare. 'When it comes to questions about meaning and purpose, such as what is the point of all this?A", or why is this happening to me?A", when we meet patients in the depths of despair at the prospect of imminent death, when we ourselves feel hopeless and overwhelmed in the face of an avalanche of human suffering, then we begin to struggle. We do not know what we could do, nor even what we should do. Our professional training doesn't help. We are stuck. With this beautiful book, Mabel Aghadiuno comes to our rescue.' - Christopher Dowrick in his Foreword

Behavioral Economics and Public Health

Author : Christina A. Roberto
Publisher : Oxford University Press, USA
ISBN 13 : 019939833X
Total Pages : 385 pages
Book Rating : 4.1/5 (993 download)

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Book Synopsis Behavioral Economics and Public Health by : Christina A. Roberto

Download or read book Behavioral Economics and Public Health written by Christina A. Roberto and published by Oxford University Press, USA. This book was released on 2016 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Behavioral economics has potential to offer novel solutions to some of today's most pressing public health problems: How do we persuade people to eat healthy and lose weight? How can health professionals communicate health risks in a way that is heeded? How can food labeling be modified to inform healthy food choices? Behavioral Economics and Public Health is the first book to apply the groundbreaking insights of behavioral economics to the persisting problems of health behaviors and behavior change. In addition to providing a primer on the behavioral economics principles that are most relevant to public health, this book offers details on how these principles can be employed to mitigating the world's greatest health threats, including obesity, smoking, risky sexual behavior, and excessive drinking. With contributions from an international team of scholars from psychology, economics, marketing, public health, and medicine, this book is a trailblazing new approach to the most difficult and important problems of our time.

Theory and Application of Health Acculturation

Author : Yuxia Qian
Publisher : Rowman & Littlefield
ISBN 13 : 1666938823
Total Pages : 305 pages
Book Rating : 4.6/5 (669 download)

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Book Synopsis Theory and Application of Health Acculturation by : Yuxia Qian

Download or read book Theory and Application of Health Acculturation written by Yuxia Qian and published by Rowman & Littlefield. This book was released on 2024-09-12 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, Yuxia Qian and Rukhsana Ahmed explore health acculturation, which they argue is a complex, multidimensional communication process involving concerted efforts from migrants, health professionals, researchers, community members, policymakers, and the media, rather than a unidimensional process synonymous with assimilation. Qian and Ahmed examine individual migrant health acculturation experiences, community-based culturally-centered health interventions, and cross-cultural health promotion and campaigns. Ultimately, this book unpacks the complexity surrounding the health acculturation process through different theoretical frameworks and cross-cultural applications in a range of communication contexts, including the interpersonal, family, community, organizational, and media.

Connected Health in Smart Cities

Author : Abdulmotaleb El Saddik
Publisher : Springer Nature
ISBN 13 : 3030278441
Total Pages : 254 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Connected Health in Smart Cities by : Abdulmotaleb El Saddik

Download or read book Connected Health in Smart Cities written by Abdulmotaleb El Saddik and published by Springer Nature. This book was released on 2019-12-03 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on the theoretical foundations, fundamental applications and latest advances in various aspects of connected services for health information systems. The twelve chapters highlight state-of-the-art approaches, methodologies and systems for the design, development, deployment and innovative use of multisensory systems and tools for health management in smart city ecosystems. They exploit technologies like deep learning, artificial intelligence, augmented and virtual reality, cyber physical systems and sensor networks. Presenting the latest developments, identifying remaining challenges, and outlining future research directions for sensing, computing, communications and security aspects of connected health systems, the book will mainly appeal to academic and industrial researchers in the areas of health information systems, smart cities, and augmented reality.

Emotions in Late Modernity

Author : Roger Patulny
Publisher : Routledge
ISBN 13 : 1351133292
Total Pages : 341 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis Emotions in Late Modernity by : Roger Patulny

Download or read book Emotions in Late Modernity written by Roger Patulny and published by Routledge. This book was released on 2019-01-31 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This international collection discusses how the individualised, reflexive, late modern era has changed the way we experience and act on our emotions. Divided into four sections that include studies ranging across multiple continents and centuries, Emotions in Late Modernity does the following: Demonstrates an increased awareness and experience of emotional complexity in late modernity by challenging the legal emotional/rational divide; positive/negative concepts of emotional valence; sociological/ philosophical/psychological divisions around emotion, morality and gender; and traditional understandings of love and loneliness. Reveals tension between collectivised and individualised-privatised emotions in investigating ‘emotional sharing’ and individualised responsibility for anger crimes in courtrooms; and the generation of emotional energy and achievement emotions in classrooms. Debates the increasing mediation of emotions by contrasting their historical mediation (through texts and bodies) with contemporary digital mediation of emotions in classroom teaching, collective mobilisations (e.g. riots) and film and documentary representations. Demonstrates reflexive micro and macro management of emotions, with examinations of the ‘politics of fear’ around asylum seeking and religious subjects, and collective commitment to climate change mitigation. The first collection to investigate the changing nature of emotional experience in contemporary times, Emotions in Late Modernity will appeal to students and researchers interested in fields such as sociology of emotions, cultural studies, political science and psychology. Chapter 2 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

Whole Person Care

Author : Tom A. Hutchinson
Publisher : Springer
ISBN 13 : 3319590057
Total Pages : 156 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Whole Person Care by : Tom A. Hutchinson

Download or read book Whole Person Care written by Tom A. Hutchinson and published by Springer. This book was released on 2017-09-01 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book argues persuasively and passionately that patient care is best when the patient’s healing journey is as good as it can possibly be. That means the patient as a Whole Person – the self in all its physiological, emotional, social and even spiritual dimensions – should receive truly comprehensive patient-centered care. In Whole Person Care: Transforming Healthcare, the author, an expert in whole person care theory and practice, outlines the background of whole person care, explains and illustrates the key ideas, puts the growing movement of whole person care in the context of other recent developments in healthcare, and explores the implications of whole person care for individual practitioners, healthcare teams, and the organization of healthcare at the institutional and systems level. In addition, the author provides a compelling, coherent narrative, rich with clinical examples and vignettes, that clarifies for physicians, medical students and healthcare administrators the meaning of whole person care and its implications for the future of medical practice. An invaluable resource for all clinicians and personnel concerned with managing patients with acute and chronic illness, Whole Person Care: Transforming Healthcare is a major addition to the literature and a must-read for health practitioners and health administrators at every level.

Emotion in the Clinical Encounter

Author : Rachel Schwartz
Publisher : McGraw Hill Professional
ISBN 13 : 1260464334
Total Pages : 496 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Emotion in the Clinical Encounter by : Rachel Schwartz

Download or read book Emotion in the Clinical Encounter written by Rachel Schwartz and published by McGraw Hill Professional. This book was released on 2021-08-22 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: The foundational knowledge and practical actions you need to effectively address your patients’ emotions—and manage your own Emotions are ever-present in the context of illness and medical care and can have an enormous impact on the well-being of patients and healthcare providers alike. Despite this impact, emotions are often devalued in a medical culture that praises stoicism and analytical reasoning. Featuring the latest theories and research on emotion in healthcare, this much-needed resource will help you build the necessary skillset to navigate the extraordinary emotional demands of practicing medicine. Emotion in the Clinical Encounter will help you: Learn the science of emotion, as it relates to clinical care Understand the role of emotion in illness Recognize the connection between clinical response to patient emotions and care outcomes Develop effective strategies for emotion recognition Build strong emotional dialogue skills for medical encounters Identify biases that may shape clinical interactions and subsequent outcomes Understand emotion regulation in patients, providers, and in the clinical relationship Address challenges and opportunities for clinical emotional wellness Identify a new path forward for delivering emotion-based medical school curricula “How did we manage for this long in healthcare without this textbook? This is an essential guide to help both trainees and established clinicians sharpen their skills. Our patients will only benefit when we bring our full set of skills to the bedside." —Danielle Ofri MD, PhD, Clinical Professor of Medicine, New York University, Editor-in-Chief of Bellevue Literary Review, and author of What Doctors Feel: How Emotions Affect the Practice of Medicine “This is a unique contribution that deeply explores the role of emotions in clinical medicine, drawing on a wide range of disciplines and presenting both scholarly paradigms and practical applications. It should be essential reading for medical educators, clinicians and patient advocates who all aim to better navigate today’s frustrating healthcare system.” —Jerome Groopman MD, Recanati Professor Harvard Medical School, and author of How Doctors Think “Emotion in the Clinical Encounter is a must-read book for clinicians. It would be especially helpful if medical students start their careers by reading this invaluable volume to gain a deeper understanding of human emotion. The book is evidence-based and detailed enough to be perhaps the definitive guide to emotions for the clinician.” —William Branch, MD, MACP, FACH, The Carter Smith, Sr Professor of Medicine, Emory University

Crossing the Quality Chasm

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309132967
Total Pages : 359 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-07-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Examining the Emotional Dimensions of Academic Librarianship: Emerging Research and Opportunities

Author : Lowe, Megan
Publisher : IGI Global
ISBN 13 : 1522537627
Total Pages : 179 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Examining the Emotional Dimensions of Academic Librarianship: Emerging Research and Opportunities by : Lowe, Megan

Download or read book Examining the Emotional Dimensions of Academic Librarianship: Emerging Research and Opportunities written by Lowe, Megan and published by IGI Global. This book was released on 2017-09-13 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Longevity and sustainability in a career field is dependent upon a number of factors. Evaluating the mental and emotional issues that academic librarians face can provide solutions to combat the burnout this field is facing in the wake of so many large-scale industry changes. Examining the Emotional Dimensions of Academic Librarianship: Emerging Research and Opportunities is an essential scholarly resource that offers detailed discussion on the latest crises and challenges for librarians and supplies innovative solutions to these issues. Highlighting relevant topics such as emotional exhaustion, research agendas, and deselection, this publication is an ideal resource for librarians, academicians, students, and researchers who have an interest in the mental and emotional landscape of modern library environments.

Health-Care Utilization as a Proxy in Disability Determination

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 030946921X
Total Pages : 161 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis Health-Care Utilization as a Proxy in Disability Determination by : National Academies of Sciences, Engineering, and Medicine

Download or read book Health-Care Utilization as a Proxy in Disability Determination written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2018-04-02 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Social Security Administration (SSA) administers two programs that provide benefits based on disability: the Social Security Disability Insurance (SSDI) program and the Supplemental Security Income (SSI) program. This report analyzes health care utilizations as they relate to impairment severity and SSA's definition of disability. Health Care Utilization as a Proxy in Disability Determination identifies types of utilizations that might be good proxies for "listing-level" severity; that is, what represents an impairment, or combination of impairments, that are severe enough to prevent a person from doing any gainful activity, regardless of age, education, or work experience.

What Doctors Feel

Author : Danielle Ofri, MD
Publisher : Beacon Press
ISBN 13 : 0807073334
Total Pages : 267 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis What Doctors Feel by : Danielle Ofri, MD

Download or read book What Doctors Feel written by Danielle Ofri, MD and published by Beacon Press. This book was released on 2013-06-04 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A fascinating journey into the heart and mind of a physician” that explores the doctor-patient relationship, the flaws in our health care system, and how doctors’ emotions impact medical care (Boston Globe) While much has been written about the minds and methods of the medical professionals who save our lives, precious little has been said about their emotions. Physicians are assumed to be objective, rational beings, easily able to detach as they guide patients and families through some of life’s most challenging moments. But understanding doctors’ emotional responses to the life-and-death dramas of everyday practice can make all the difference on giving and getting the best medical care. Digging deep into the lives of doctors, Dr. Danielle Ofri examines the daunting range of emotions—shame, anger, empathy, frustration, hope, pride, occasionally despair, and sometimes even love—that permeate the contemporary doctor-patient connection. Drawing on scientific studies, including some surprising research, Dr. Ofri offers up an unflinching look at the impact of emotions on health care. Dr. Ofri takes us into the swirling heart of patient care, telling stories of caregivers caught up and occasionally torn down by the whirlwind life of doctoring. She admits to the humiliation of an error that nearly killed one of her patients. She mourns when a beloved patient is denied a heart transplant. She tells the riveting stories of an intern traumatized when she is forced to let a newborn die in her arms, and of a doctor whose daily glass of wine to handle the frustrations of the ER escalates into a destructive addiction. Ofri also reveals that doctors cope through gallows humor, find hope in impossible situations, and surrender to ecstatic happiness when they triumph over illness.