Emotion Management in the Workplace

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Author :
Publisher : Red Globe Press
ISBN 13 : 033399017X
Total Pages : 0 pages
Book Rating : 4.3/5 (339 download)

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Book Synopsis Emotion Management in the Workplace by : Sharon Bolton

Download or read book Emotion Management in the Workplace written by Sharon Bolton and published by Red Globe Press. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members. The key strength of this sole-authored text lies in its critical approach and labour-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.

Managing Emotions in the Workplace

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1315290804
Total Pages : 377 pages
Book Rating : 4.3/5 (152 download)

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Book Synopsis Managing Emotions in the Workplace by : Neal M. Ashkanasy

Download or read book Managing Emotions in the Workplace written by Neal M. Ashkanasy and published by Taylor & Francis. This book was released on 2016-09-16 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: The modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional "buttons" to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to increase job satisfaction, commitment, and trust. This book advances the understanding of the causes and effects of emotions at work and extends existing theories to consider implications for the management of emotions. The international cast of authors examines the practical issues raised when organizations are studied as places where emotions are aroused, suppressed, used, and avoided. This book also joins the debate on how organizations and individuals ought to manage emotions in the workplace. Managing Emotions in the Workplace is designed for use in graduate level courses in Organizational Behavior, Human Resource Management, or Organizational Development - any course in which the role of emotions in the workplace is a central concern. Scholars and consultants will also find this book to be an essential resource on the latest theory and practice in this emerging field.

Emotions at Work

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Publisher : John Wiley & Sons
ISBN 13 : 047084938X
Total Pages : 374 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Emotions at Work by : Roy L. Payne

Download or read book Emotions at Work written by Roy L. Payne and published by John Wiley & Sons. This book was released on 2003-01-31 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies for managing individuals (including oneself) and organisations. * Offers systematic coverage of the latest concepts of emotion and methods for research in organisations * Includes scientific understanding and critique of the field as well as implications for organisational practice.

The Cost of Emotions in the Workplace

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Publisher : Rothstein Publishing
ISBN 13 : 1931332681
Total Pages : 300 pages
Book Rating : 4.9/5 (313 download)

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Book Synopsis The Cost of Emotions in the Workplace by : Vali Hawkins Mitchell

Download or read book The Cost of Emotions in the Workplace written by Vali Hawkins Mitchell and published by Rothstein Publishing. This book was released on 2014-06-29 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Tornados in Your Workplace Can Be Just as Destructive as the Natural Kind! ¿You will find Dr. Vali¿s book to be both an excellent read and a great catalyst for generating new ideas about how these concepts could be incorporated in your mission statement. If you are open-minded about BCM, I suggest you read this book now and start applying its principles well before the next major incident impacts your organization.¿ ¿ Lyndon Bird FBCI, Technical Director, Business Continuity Institute

The Cambridge Handbook of Workplace Affect

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Publisher : Cambridge University Press
ISBN 13 : 110849403X
Total Pages : 573 pages
Book Rating : 4.1/5 (84 download)

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Book Synopsis The Cambridge Handbook of Workplace Affect by : Liu-Qin Yang

Download or read book The Cambridge Handbook of Workplace Affect written by Liu-Qin Yang and published by Cambridge University Press. This book was released on 2020-07-16 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.

Emotions at Work

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Publisher : Harvard Univ Asia Center
ISBN 13 : 9780674008588
Total Pages : 316 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Emotions at Work by : Aviad E. Raz

Download or read book Emotions at Work written by Aviad E. Raz and published by Harvard Univ Asia Center. This book was released on 2002 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rather than focusing on the psychology of personal emotions at work, this study concentrates on emotions as role requirements, on workplace emotions that combine the private with the public, the personal with the social, and the authentic with the masked.

Emotion in the Library Workplace

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Publisher : Emerald Group Publishing
ISBN 13 : 1787430839
Total Pages : 254 pages
Book Rating : 4.7/5 (874 download)

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Book Synopsis Emotion in the Library Workplace by : Samantha Schmehl Hines

Download or read book Emotion in the Library Workplace written by Samantha Schmehl Hines and published by Emerald Group Publishing. This book was released on 2017-08-22 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authors explore application of the study of emotion in the library workplace and look at future trends in the area. Library managers will take away knowledge about how the library workplace can and should operate with consideration toward emotion, and will glean ideas for implementation with their own staff and services.

Emotions in the Workplace

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Author :
Publisher : Praeger
ISBN 13 : 1567203647
Total Pages : 0 pages
Book Rating : 4.5/5 (672 download)

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Book Synopsis Emotions in the Workplace by : Neal M. Ashkanasy

Download or read book Emotions in the Workplace written by Neal M. Ashkanasy and published by Praeger. This book was released on 2000-07-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comunicates the research presented at the first bi-annual International Conference on Emotions and Organizational Life, held August 6-8, 1998 in San Diego, Calif.

Understanding Emotion at Work

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Author :
Publisher : SAGE
ISBN 13 : 9780761947905
Total Pages : 218 pages
Book Rating : 4.9/5 (479 download)

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Book Synopsis Understanding Emotion at Work by : Stephen Fineman

Download or read book Understanding Emotion at Work written by Stephen Fineman and published by SAGE. This book was released on 2003-05-27 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting to the heart of what binds and breaks organizations: emotion, Stephen Fineman explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so.

Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce

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Author :
Publisher : IGI Global
ISBN 13 : 1668424061
Total Pages : 2129 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce by : Management Association, Information Resources

Download or read book Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-07-16 with total page 2129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent COVID-19 pandemic has emphasized the importance of safety and ergonomics in the workplace. From work-life balance and mental health to risk prevention, maintaining a healthy and happy workforce has become essential for the progress of every company. Moreover, ensuring inclusive spaces has become a pillar of business with some worrying that the diversity agenda will be overshadowed by the recent pandemic. It is imperative that current research is compiled that sheds light on the advancements being made in promoting diversity and wellbeing in the modern workforce. The Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce is a comprehensive reference source that provides the latest emerging research on diversity management and initiatives as well as occupational health and safety practices in the workplace. These concepts are necessary for global workplaces to remain safe, efficient, and inclusive. Covering topics such as employee equity, human resources practices, and worker wellbeing, this anthology provides an excellent resource for researchers, human resources personnel, managers, safety officers, policymakers, CEOs, students, professors, and academicians.

Emotions and Leadership

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Publisher : Emerald Group Publishing
ISBN 13 : 183867201X
Total Pages : 283 pages
Book Rating : 4.8/5 (386 download)

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Book Synopsis Emotions and Leadership by : Neal M. Ashkanasy

Download or read book Emotions and Leadership written by Neal M. Ashkanasy and published by Emerald Group Publishing. This book was released on 2019-08-26 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume of Research on Emotion in Organizations contributes to the ongoing research on emotions within organizational leadership through a three-level analysis focusing on: leadership and individual team members; leadership and its effects on the team construct; and, leadership in the overall context of organizations and culture.

The Future of Work

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Publisher : John Wiley & Sons
ISBN 13 : 1118877241
Total Pages : 261 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The Future of Work by : Jacob Morgan

Download or read book The Future of Work written by Jacob Morgan and published by John Wiley & Sons. This book was released on 2014-08-25 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work. The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world. This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like. The Future of Work will help you: Stay ahead of the competition Create better leaders Tap into the freelancer economy Attract and retain top talent Rethink management Structure effective teams Embrace flexible work environments Adapt to the changing workforce Build the organization of the future And more The book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently.

Emotions in Organizational Behavior

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Author :
Publisher : Psychology Press
ISBN 13 : 1135609365
Total Pages : 485 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis Emotions in Organizational Behavior by : Charmine Hartel

Download or read book Emotions in Organizational Behavior written by Charmine Hartel and published by Psychology Press. This book was released on 2005-01-15 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition was conceived and compiled to meet the need for a comprehensive book for practitioners, academics, and students on the research of emotions in organizational behavior. The book is the first of its kind to incorporate organizational behavior and bounded emotionality. The editors' primary aim is to communicate the research presented at the bi-annual International Conference on Emotions and Organizational Life to a wider audience. This edition looks at the range of research on emotions within an organizational behavior framework; organized in terms of the individual, interpersonal, and organizational levels. Particular emphasis has been placed on obtaining the leading research in the international sphere. This book is intended to be useful to the student of organizational behavior, as well as to the managers of organizations.

It's Always Personal

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Publisher : Random House Trade Paperbacks
ISBN 13 : 0812979931
Total Pages : 258 pages
Book Rating : 4.8/5 (129 download)

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Book Synopsis It's Always Personal by : Anne Kreamer

Download or read book It's Always Personal written by Anne Kreamer and published by Random House Trade Paperbacks. This book was released on 2013-01-01 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace. How often have we heard “It’s nothing against you, it’s not personal—it’s just business”? But in fact, at work it’s never just business—it’s always personal. In this groundbreaking book, journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace. Combining the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two national surveys, It’s Always Personal offers • a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver • Emotion Management Toolkits that outline strategies to cope with specific emotionally challenging situations • vital facts that will help you understand—and handle—the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying • an exploration of how men and women deal with emotions differently “A stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.”—The Wall Street Journal “So what should be the rules and boundaries for showing how you feel while you work? That’s a question asked and answered in Anne Kreamer’s fascinating book . . . [a] look at an issue that rarely gets discussed.”—The Washington Post “Finally, someone is willing to unpack the morass of anger, anxiety, sadness, and joy that drives the workday. . . . [Kreamer] has hit the ‘It’s about time!’ button.”—Elle “[A] lively, well-researched exploration of emotions on the job.”—Oprah.com “Explores how to be true to your ‘emotional flashpoints—anger, fear, anxiety, empathy, happiness and crying’—without sabotaging your career.”—The New York Times Book Review

'Managing' Stress

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Publisher : SAGE
ISBN 13 : 9781446232163
Total Pages : 196 pages
Book Rating : 4.2/5 (321 download)

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Book Synopsis 'Managing' Stress by : Dr Tim Newton

Download or read book 'Managing' Stress written by Dr Tim Newton and published by SAGE. This book was released on 1995-01-18 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides a thought-provoking and timely alternative to prevailing approaches to stress at work. These invariably present stress as a 'fact of modern life' and assume it is the "individual" who must take primary responsibility for his or her capacity - or incapacity - to cope. This book, by contrast, sets stress at work in the context of wider debates about emotion, subjectivity and power in organizations, viewing it as an emotional product of the social and political features of work and organizational life. Tim Newton analyzes the historical development of the dominant stress discourse' in modern psychology and elsewhere. Drawing on a range of perspectives - from labour process theory to the work of Foucault and Elias - he explores other possible ways of understanding stress at work. He offers a cogent critique of the typical stress management interventions in organizations through which employees are supposed to increase their effectiveness and become stress-fit'. With contributions from two colleagues, he explores various ways of rewriting' stress at work. Together they emphasize the gendered nature of stress, the collective production and reproduction of stressful work experiences, and the relation of stress to issues of emotion management and control in organizations.

The Critical Few

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523098732
Total Pages : 209 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis The Critical Few by : Jon R. Katzenbach

Download or read book The Critical Few written by Jon R. Katzenbach and published by Berrett-Koehler Publishers. This book was released on 2019-01-16 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.

Emotional Labor in the 21st Century

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Author :
Publisher : Routledge
ISBN 13 : 1136232583
Total Pages : 340 pages
Book Rating : 4.1/5 (362 download)

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Book Synopsis Emotional Labor in the 21st Century by : Alicia Grandey

Download or read book Emotional Labor in the 21st Century written by Alicia Grandey and published by Routledge. This book was released on 2013-05-07 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologists, sociologists, and management scholars have developed distinct theoretical approaches aimed at expanding and elaborating upon Hochschild’s core ideas. Broadly speaking, emotional labor is the study of how emotion regulation of oneself and others influences social dynamics at work, which has implications for performance and well being in a wide range of occupations and organizational contexts. This book offers researchers and practitioners a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and proposes an agenda for future research on this increasingly relevant and important topic. The book is divided into 5 main sections, with the first section introducing and defining emotional labor as well as creating a framework for the rest of the book to follow. The second section consists of chapters describing emotional labor theory at different levels of analysis, including the event, person, dyad, and group. The third section illustrates the diversity of emotional labor in distinct occupational contexts: customer service (e.g. restaurant, retail), call centers, and caring work. The fourth section considers broader contextual influences – organizational-, societal-, and cultural-level factors – that modify how and when emotional labor is done. The final section presents a series of ‘reflective essays’ from eminent scholars in the area of emotion and emotion regulation, where they reflect upon the past, present and future of emotion regulation at work.