Effect Of E Business Adoption On The Quality Of Travel Agency Supplier Relationship In Thailand

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Effect of E-Business Adoption on the Quality of Travel Agency-Supplier Relationship in Thailand

Author : Kolchai Pinyokul
Publisher :
ISBN 13 :
Total Pages : 11 pages
Book Rating : 4.:/5 (129 download)

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Book Synopsis Effect of E-Business Adoption on the Quality of Travel Agency-Supplier Relationship in Thailand by : Kolchai Pinyokul

Download or read book Effect of E-Business Adoption on the Quality of Travel Agency-Supplier Relationship in Thailand written by Kolchai Pinyokul and published by . This book was released on 2020 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: The emergence of e-business (the business of buying and selling goods and services on the Internet) has created a new business paradigm, which impacts marketing channels of the service industry, including tourism. This research study applies quantitative methods to examine whether antecedent factors pose impact on e-business when e-business factors affect the relationship between travel agencies and their suppliers. Methods: the structured interview was performed on site. The sample comprised 409 retail travel agencies in Thailand selected by stratified sampling method. The conceptual model was explained by path analyses using SEM. Results and Discussion: For the travel agency, customer pressure yielded the greatest impact on e-payment whereas normative pressure created the most impact on e-procurement. Both customer and normative pressure influenced the travel agencies' short-term trust with their suppliers; however, the latter created greater impact. In addition, e-business adoption caused impact on the agencies' short-term trust toward the suppliers as well as their long-term commitment either directly or indirectly via perceived reciprocity as a mediator. Interestingly, this research work unexpectedly found that epayment was a key contributing factor in building agencies' short-term trust with theirsuppliers.

ICT as Innovator Between Tourism and Culture

Author : Ramos, Célia M.Q.
Publisher : IGI Global
ISBN 13 : 1799881679
Total Pages : 319 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis ICT as Innovator Between Tourism and Culture by : Ramos, Célia M.Q.

Download or read book ICT as Innovator Between Tourism and Culture written by Ramos, Célia M.Q. and published by IGI Global. This book was released on 2021-11-05 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lately, tourists consider their mobile devices as essential accessories for the realization of their trip before, during, and after the visit. Such devices allow them to consult information about points of interest, services, or products in real time. Thus, mobile devices have come to be considered as tools to support decision making regarding the realization of trips. In the digital environment, tourists seek complementary information to consolidate knowledge about the destination, heritage, culture, customs, and traditions that make the visited place unique. Simultaneously, they transform tourist experiences into a memory associated with travel, contribute to the sustainability of local populations, reduce inequalities, and cooperate to improve the quality of life of all involved. ICT as Innovator Between Tourism and Culture differs from others on the same areas because it aims to place the emphasis on and increase the bridge of knowledge between information communications technology (ICT), tourism, and culture, considering ICT as the main driver that creates the development environment and enhances the tourist experience in general. In particular, it is linked to cultural heritage, making it a more sustainable and intelligent tourist destination, taking into account the well-being of the local population and visitors. Covering topics such as destination image, religious tourism, and innovation dynamics, this book is an essential resource for IT consultants, hotel managers, marketers, travel agencies, tour operators, tourism researchers, professors, students, practitioners within the tourism industry, and academicians.

Sustainable e-Business Management

Author : Matthew L Nelson
Publisher : Springer
ISBN 13 : 3642151418
Total Pages : 180 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Sustainable e-Business Management by : Matthew L Nelson

Download or read book Sustainable e-Business Management written by Matthew L Nelson and published by Springer. This book was released on 2010-08-12 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: With high hopes that the worst of the financial crisis is now behind us, our efforts looking forward must be more vigilant. Change is constant in the electronic business management landscape and we must continue to look for organizational efficiencies, competitive strength, strategic differentiation and value creation in both int- organizational and collaborative settings. Seeking new and innovative application areas of information technology, in general, and e-business management solutions, in particular, while simultaneously critically evaluating and constantly challenging our own research contributions, methods and practices. It is for these reasons (and many more) that we are particularly excited about and grateful for the collection of papers included in this volume, LNBIP 58, on Sustainable e-Business Management. The papers selected in this volume address these emerging e-business issues and have been organized into three research lines: e-Business Models and IS in Financial Markets, e-Commerce Use and Design, and e-Business Research Issues and Methods. We are delighted to kick off the first group of papers e-Business Models and IS in Financial Markets with a study by Masao Kakihara of Yahoo Research in Japan, proposing a dynamic revenue model framework and design. This section also includes a fresh look into two pressing e-business areas with Doerr, Benlian, Vetter and Hess’s examination of content provider pricing of music as a service and Dutta and Menon’s interesting study of the determinants of customer acquisition and e-tailer revenue.

Service Excellence in Tourism and Hospitality

Author : K. Thirumaran
Publisher : Springer Nature
ISBN 13 : 3030576949
Total Pages : 222 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Service Excellence in Tourism and Hospitality by : K. Thirumaran

Download or read book Service Excellence in Tourism and Hospitality written by K. Thirumaran and published by Springer Nature. This book was released on 2021-01-20 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.

Tourism Supply Chain Management

Author : Haiyan Song
Publisher : Routledge
ISBN 13 : 1136640320
Total Pages : 234 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Tourism Supply Chain Management by : Haiyan Song

Download or read book Tourism Supply Chain Management written by Haiyan Song and published by Routledge. This book was released on 2012-03-12 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals. This significant and timely volume is the first to apply supply chain management theories and practices in the context of tourism. By doing so the book offers insight into the relationships between tourism enterprises, how coordination across organizations can be effectively achieved and how business performance can be improved. It provides comprehensive and systematic coverage of modern supply chain management concepts and methodologies applied to the tourism and hospitality industries. The text covers key issues and principles including: marketing and product development, demand forecasting, supplier selection and management, distribution channels, capacity management, customer relationship management, tourism supply chain competition and coordination, and e-tourism. The book combines essential theory and comparative international examples based on primary research to show challenges and opportunities of effective tourism supply chain management. This text is essential for final year undergraduate and postgraduate students studying Tourism Management, Tourism Planning and Tourism Economics.

Handbook of e-Tourism

Author : Zheng Xiang
Publisher : Springer Nature
ISBN 13 : 3030486524
Total Pages : 1976 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Handbook of e-Tourism by : Zheng Xiang

Download or read book Handbook of e-Tourism written by Zheng Xiang and published by Springer Nature. This book was released on 2022-09-01 with total page 1976 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.

American Doctoral Dissertations

Author :
Publisher :
ISBN 13 :
Total Pages : 776 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis American Doctoral Dissertations by :

Download or read book American Doctoral Dissertations written by and published by . This book was released on 2001 with total page 776 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction

Author : Yannacopoulos, Denis
Publisher : IGI Global
ISBN 13 : 146665130X
Total Pages : 354 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction by : Yannacopoulos, Denis

Download or read book Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction written by Yannacopoulos, Denis and published by IGI Global. This book was released on 2014-02-28 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pervasiveness of the Internet has had a significant impact on global politics, economics, and culture. To create a truly effective product in such a saturated digital environment, developers must study what has come before and how they can utilize existing tools to even greater effect. Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction explores some of the various approaches to the study and assessment of Internet technologies, providing scholars, researchers, developers, and professionals with critical knowledge and an interdisciplinary perspective on e-services in a variety of functional areas, from government and commerce to social media and education.

International Business and Tourism

Author : Tim Coles
Publisher : Routledge
ISBN 13 : 1134096569
Total Pages : 383 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis International Business and Tourism by : Tim Coles

Download or read book International Business and Tourism written by Tim Coles and published by Routledge. This book was released on 2008-03-10 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether its bungee jumping in Queenstown or visiting the Guinness factory in Dublin, where we travel and what we do when we get there - has changed significantly in the past twenty years. This innovative textbook explores what is possibly the most unrecognized of international service industries, placing tourism in the context of contemporary gl

Journal of Electronic Commerce in Organizations (JECO)

Author :
Publisher :
ISBN 13 :
Total Pages : 82 pages
Book Rating : 4.:/5 (647 download)

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Book Synopsis Journal of Electronic Commerce in Organizations (JECO) by :

Download or read book Journal of Electronic Commerce in Organizations (JECO) written by and published by . This book was released on 2009 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt:

E-business Issues, Challenges and Opportunities for SMEs

Author : Maria Manuela Cruz-Cunha
Publisher : IGI Global
ISBN 13 : 9781616928803
Total Pages : 0 pages
Book Rating : 4.9/5 (288 download)

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Book Synopsis E-business Issues, Challenges and Opportunities for SMEs by : Maria Manuela Cruz-Cunha

Download or read book E-business Issues, Challenges and Opportunities for SMEs written by Maria Manuela Cruz-Cunha and published by IGI Global. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the main issues, challenges, opportunities, and solutions related to electronic business adoption, with a special focus on SMEs"--Provided by publisher.

The Greenhouse Gas Protocol

Author :
Publisher : World Business Pub.
ISBN 13 : 9781569735688
Total Pages : 0 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis The Greenhouse Gas Protocol by :

Download or read book The Greenhouse Gas Protocol written by and published by World Business Pub.. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The GHG Protocol Corporate Accounting and Reporting Standard helps companies and other organizations to identify, calculate, and report GHG emissions. It is designed to set the standard for accurate, complete, consistent, relevant and transparent accounting and reporting of GHG emissions.

Electronic Commerce in Small to Medium-sized Enterprises

Author : Nabeel A. Y. Al-Qirim
Publisher : IGI Global
ISBN 13 : 159140147X
Total Pages : 370 pages
Book Rating : 4.5/5 (914 download)

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Book Synopsis Electronic Commerce in Small to Medium-sized Enterprises by : Nabeel A. Y. Al-Qirim

Download or read book Electronic Commerce in Small to Medium-sized Enterprises written by Nabeel A. Y. Al-Qirim and published by IGI Global. This book was released on 2004-01-01 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications addresses eCommerce issues in small to medium-sized enterprises (SMEs) in a global setting. The book aims at addressing issues that are of importance to researchers, to students, and to professionals interested in the eCommerce field in SMEs and hence, interested in addressing issues pertaining to theory and to practice.

E-Commerce and Development Report 2001

Author : United Nations Conference on Trade and Development
Publisher : United Nations Publications
ISBN 13 :
Total Pages : 300 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis E-Commerce and Development Report 2001 by : United Nations Conference on Trade and Development

Download or read book E-Commerce and Development Report 2001 written by United Nations Conference on Trade and Development and published by United Nations Publications. This book was released on 2001 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report reviews trends important for developing countries trying to take advantage of ICT and the Internet. It supplies basic facts and statistics about electronic commerce and considers their relevance to developing economies, especially in relation to tourism, business-to-business markets, and electronic government. It also offers recommendations for creating enabling environments for e- commerce. China's ICT strategy is considered in detail. No index. Annotation copyrighted by Book News, Inc., Portland, OR

Inclusive Tourism Development

Author : Regina Scheyvens
Publisher : Routledge
ISBN 13 : 1000228274
Total Pages : 117 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Inclusive Tourism Development by : Regina Scheyvens

Download or read book Inclusive Tourism Development written by Regina Scheyvens and published by Routledge. This book was released on 2020-12-17 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive volume seeks out ways in which those who are typically marginalized by, or excluded from, tourism can be brought into the industry in ways that directly benefit them. It addresses the central questions asked by an inclusive tourism approach: Who is included? On what terms? With what significance? Tourism is often understood and experienced as an exclusive activity, accessible only to the relatively wealthy. This volume seeks to counter that tendency by exploring how marginalized groups can gain more control over tourism. The book starts by defining the concept of inclusive tourism and discussing seven different elements which might indicate inclusivity in tourism. Research from a wide range of geographical contexts – from Cambodia to Australia, Sweden, Turkey and Spain – have been drawn upon to illustrate the need for more inclusive tourism. The examples encompass the actions of a multinational tour operator, hotel owners, and social enterprises, while also examining how to ensure tourism is accessible for those with disabilities. Inclusive tourism is offered here as both an analytical concept and an aspirational ideal. The authors hope that this book inspires a restless quest to find ways to include new actors and new places in tourism on terms that are equitable and sustainable. The chapters were originally published as a special issue of the journal Tourism Georgraphies.

Environment and Tourism

Author : Andrew Holden
Publisher : Psychology Press
ISBN 13 : 9780415207171
Total Pages : 250 pages
Book Rating : 4.2/5 (71 download)

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Book Synopsis Environment and Tourism by : Andrew Holden

Download or read book Environment and Tourism written by Andrew Holden and published by Psychology Press. This book was released on 2000 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many people, holidays are an increasingly central feature of contemporary western society. The tourism industry has expanded rapidly since 1950, but this book poses the significant question of consequent environmental impacts: are environments being benefited or damaged, by the tourist who visit them? A well-balanced introductory text, this topical book on the relationships between tourism, society and the environment, examines 'tourism' and 'environment' in detail, and gives a historical overview of the growth of the tourism industry. It discusses how the tourism industry markets physical and cultural environments to be consumed by the tourist, and the consequences of the tourism they then attract. It explores: * how the economics of tourism can be adopted in a positive way to aid conservation * whether the concept of sustainability can be applied to tourism * provides a critique of the 'new' forms of tourism, that have developed in recent years. An extensive range of international case studies from both the developed and developing world are used to illustrate the theoretical ideas presented, and to aid the student, it includes end of chapter summaries, further reading guides and boxed vignettes focusing on contemporary environmental issues and debates.

Ensuring Quality to Gain Access to Global Markets

Author : Martin Kellermann
Publisher : World Bank Publications
ISBN 13 : 1464813728
Total Pages : 275 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Ensuring Quality to Gain Access to Global Markets by : Martin Kellermann

Download or read book Ensuring Quality to Gain Access to Global Markets written by Martin Kellermann and published by World Bank Publications. This book was released on 2019-04-09 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a modern world with rapidly growing international trade, countries compete less based on the availability of natural resources, geographical advantages, and lower labor costs and more on factors related to firms' ability to enter and compete in new markets. One such factor is the ability to demonstrate the quality and safety of goods and services expected by consumers and confirm compliance with international standards. To assure such compliance, a sound quality infrastructure (QI) ecosystem is essential. Jointly developed by the World Bank Group and the National Metrology Institute of Germany, this guide is designed to help development partners and governments analyze a country's quality infrastructure ecosystems and provide recommendations to design and implement reforms and enhance the capacity of their QI institutions.