Education As Service

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Life Lessons

Author : Melissa Benn
Publisher : Verso Books
ISBN 13 : 1788732227
Total Pages : 177 pages
Book Rating : 4.7/5 (887 download)

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Book Synopsis Life Lessons by : Melissa Benn

Download or read book Life Lessons written by Melissa Benn and published by Verso Books. This book was released on 2018-10-09 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: A radical agenda to make our education system fit for the twenty-first century Our education system has been damaged by politicians who have arrogantly imposed a regime of market-driven reforms. It is time to reframe education as an essential public good, one arising from a hunger to find more engaging ways to learn and the powerful imperative to make our society genuinely equal. In this timely and provocative essay, Melissa Benn argues for a National Education Service. Like the NHS, the NES would provide the framework for a life-long entitlement to education: from early-years provision to apprenticeships, universities and adult education. It should be free at the point of delivery. It should nurture teachers and scholarship, moving beyond an obsession with exam results to create fully rounded, questioning citizens. Its eventual aim should be an integrated, comprehensive system available to all.

Service Science

Author : Robin G. Qiu
Publisher : John Wiley & Sons
ISBN 13 : 1118551850
Total Pages : 338 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Service Science by : Robin G. Qiu

Download or read book Service Science written by Robin G. Qiu and published by John Wiley & Sons. This book was released on 2014-07-03 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as education services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.

Service-Learning in Higher Education

Author : D. Butin
Publisher : Springer
ISBN 13 : 1403981043
Total Pages : 250 pages
Book Rating : 4.4/5 (39 download)

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Book Synopsis Service-Learning in Higher Education by : D. Butin

Download or read book Service-Learning in Higher Education written by D. Butin and published by Springer. This book was released on 2005-07-14 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advocates have positioned service-learning as a real-world, real-time opportunity for students to encounter academic knowledge in a meaningful and relevant manner. Service-learning in higher education settings offers a powerful alternative to traditional models of teaching and learning. Students are encouraged to develop links to local institutions, volunteer their time, and create a special bond between the university and the community in which they live. Service-learning has become a very popular alternative to standard courses in higher education and is gaining significant popularity. This book takes a serious look at the unintended consequences and alternative conceptualizations of this mode of learning and explores what it could offer us in the future.

Service-Learning in Higher Education

Author : Barbara Jacoby
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 424 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Service-Learning in Higher Education by : Barbara Jacoby

Download or read book Service-Learning in Higher Education written by Barbara Jacoby and published by Jossey-Bass. This book was released on 1996-09-27 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: As an added value, the book describes and provides contact information for national organizations that support service-learning and resources that are useful in helping students make postcollege service and career choices. Service-Learning in Higher Education is an invaluable resource for all campus professionals - including faculty members, student affairs practitioners, and senior academic leaders who are interested in advancing the goals of student learning and development while simultaneously making a unique contribution to the community.

Facilitating In-Service Teacher Training for Professional Development

Author : Dikilita?, Kenan
Publisher : IGI Global
ISBN 13 : 1522517480
Total Pages : 376 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Facilitating In-Service Teacher Training for Professional Development by : Dikilita?, Kenan

Download or read book Facilitating In-Service Teacher Training for Professional Development written by Dikilita?, Kenan and published by IGI Global. This book was released on 2016-12-12 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: As new trends emerge in the realm of education, instructors are faced with the task of continuing development in order to stay up to date on the latest teaching methodologies for both virtual and face-to-face education. Facilitating In-Service Teacher Training for Professional Development is a pivotal reference source for the latest research on the scenarios faced by in-service educators, uncovering models, recent trends, and perceptions of in-service teacher training. Featuring extensive coverage across a range of relevant perspectives, such as teacher identity, collaborative teacher development, and exploratory practice, this book is ideally designed for researchers, practitioners, and professionals seeking current research on the need for continuing development in teacher education.

Transformative Critical Service-Learning

Author : Heather Coffey
Publisher : Myers Education Press
ISBN 13 : 9781975504991
Total Pages : 165 pages
Book Rating : 4.5/5 (49 download)

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Book Synopsis Transformative Critical Service-Learning by : Heather Coffey

Download or read book Transformative Critical Service-Learning written by Heather Coffey and published by Myers Education Press. This book was released on 2022-02-28 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transformative Critical Service-Learning offers hands-on tools for implementing, reflecting on, and assessing critical service-learning in classrooms and community spaces. Answering a need from practitioners for a practical tool for making sense of critical service-learning, the authors introduce the Critical Service-Learning Implementation Model as a way to encourage conversations among stakeholders. Materials include specific criteria to examine, examples of application and context, and ways to incorporate the model into reflective practices. Valuing partnerships, reflection, and analysis of power dynamics, the research and strategies offered here provide an entry point for faculty new to critical service-learning, while also offering new ideas and tools for long-time practitioners. Chapters offer particular attention to strategies for engaging students, syllabus development, and reflective cycles. Additionally, the authors offer a model for faculty development in the area of critical service-learning at the institutional level, including suggestions for faculty and administrators interested in increasing engagement with social justice and community spaces. As institutions of higher education are focusing more on the ways in which they can meet the needs of the communities surrounding their campuses, The Carnegie Foundation's Elective Classification for Community Engagement provides a special-purpose designation for higher education institutions with commitments in the area of community engagement. Universities must commit to institutional change in order to improve the outcomes for the communities surrounding the campus. The classification framework represents best practices in the field and encourages continuous improvement through periodic re-classification. Service-learning has been identified as one of the more effective methods for engaging undergraduate and graduate students in community engaged scholarship, which facilitates development of critical inquiry, understanding needs assessment, and deep reflection on inequality. The authors intend this book to benefit university faculty endeavoring to begin or develop service-learning courses, higher education administrators who want to train and engage university faculty in adopting a more community engaged teaching model, and P-12 teachers, who often serve as community partners with higher education institutions to facilitate justice-oriented approaches to teaching their diverse students. Perfect for courses such as:Critical Thinking and Communication/Service-Learning │ Service-Learning Capstone │ Pathways to Effective Community Engagement │ School and Community Collaboration │ Teaching to Transform Society │ Food, Environment, and Sustainability │ Race and the Right to Vote in the US │ Education and Society │ Environmental Education │ Race, Place, and Memory

Education as Service

Author : Jiddu Krishnamurti
Publisher :
ISBN 13 :
Total Pages : 164 pages
Book Rating : 4.X/5 (1 download)

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Book Synopsis Education as Service by : Jiddu Krishnamurti

Download or read book Education as Service written by Jiddu Krishnamurti and published by . This book was released on 1912 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Implementing In-Service Education And Training

Author : Robert G. Burgess
Publisher : Routledge
ISBN 13 : 1317827279
Total Pages : 193 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Implementing In-Service Education And Training by : Robert G. Burgess

Download or read book Implementing In-Service Education And Training written by Robert G. Burgess and published by Routledge. This book was released on 2013-12-19 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1993. In the 1990s the education service faces challenging new priorities. As teachers seek to extend their skills and develop new expertise, they need continued, career-long professional development. This volume examines how teachers play key roles in providing and evaluating training. From schools in four education authorities varied styles of INSET are represented, drawing on words and experience of those at the centre of INSET activities. The book reflects some of the problems they face and how these are resolved. The authors link theory with practice of evaluation. They address issues of principle alongside day-to-day experience. This book offers a range of alternative models and styles of INSET for practitioners to consider and adapt to their own needs. The authors recognize the value of practitioner knowledge and suggest that in evaluating INSET, teachers can articulate for themselves and for an outside audience provide much information about what it means to teach and learn.

Elevating Customer Service in Higher Education

Author : Heath Boice-Pardee
Publisher :
ISBN 13 : 9781948658034
Total Pages : 198 pages
Book Rating : 4.6/5 (58 download)

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Book Synopsis Elevating Customer Service in Higher Education by : Heath Boice-Pardee

Download or read book Elevating Customer Service in Higher Education written by Heath Boice-Pardee and published by . This book was released on 2018-06-04 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops. In this guide, our authors will walk you through: Core service competencies Strategies for supporting frontline staff in enhancing customer service Examples of customer service scripts for dialogue, phone, voicemail, and email Detailed guidelines for creating physical environments on campus that facilitate better service Worksheets and tools for auditing policies and practices that impact customer service Tips for cultivating faculty and staff buy-in Examples of exemplary customer service initiatives at other colleges and universities REVIEWS "Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates "In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology "How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University "This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University "This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick

Where's the Learning in Service-Learning?

Author : Janet Eyler
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Where's the Learning in Service-Learning? by : Janet Eyler

Download or read book Where's the Learning in Service-Learning? written by Janet Eyler and published by Jossey-Bass. This book was released on 1999-05-07 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: As academic service-learning continues to grow rapidly, practitioners are discovering a pressing need for solid empirical research about learning outcomes. Where's the Learning in Service-Learning? helps define learning expectations, presents data about learning, and links program characteristics with learning outcomes. It is the first book to explore the experience of service-learning as a valid learning activity.

Embedding Service Learning in European Higher Education

Author : Pilar Aramburuzabala
Publisher : Routledge
ISBN 13 : 1351611909
Total Pages : 268 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Embedding Service Learning in European Higher Education by : Pilar Aramburuzabala

Download or read book Embedding Service Learning in European Higher Education written by Pilar Aramburuzabala and published by Routledge. This book was released on 2019-05-07 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service learning brings together students, academics and the community whereby all become teaching resources, problem solvers and partners. In addition to enhancing academic and real-world learning, the overall purpose of service learning is to instil in students a sense of civic engagement and responsibility and work towards positive social change within society. Embedding Service Learning in European Higher Education promotes service learning as a pedagogical approach that develops civic engagement within higher education. It both describes and assesses the most recent developments and contextual positioning of service learning in European higher education and considers if and how the pedagogy is responding to European Union policy and the strategy of higher education institutions and towards engagement with broader societal issues. With case studies from 12 universities across Europe, this book draws on existing practice, shares knowledge and develops best practice to provide conceptual and practical tools for teaching, researching and practising service learning. This book: exposes service learning as a key approach in terms of embedding a culture of political and civic literacy within higher education; considers service learning in Europe, an area of growing research in service learning practice; explores the issue of university social responsibility; presents chapters from leaders in the service learning movement at a national and international level. Practical and engaging, Embedding Service Learning in European Higher Education is a fascinating read for anyone working in service learning as well as those working at universities with an interest in social and civic engagement and institutional reform.

Service-Learning as a New Paradigm in Higher Education of China

Author : Carol Ma Hok-ka
Publisher : MSU Press
ISBN 13 : 1628953209
Total Pages : 325 pages
Book Rating : 4.6/5 (289 download)

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Book Synopsis Service-Learning as a New Paradigm in Higher Education of China by : Carol Ma Hok-ka

Download or read book Service-Learning as a New Paradigm in Higher Education of China written by Carol Ma Hok-ka and published by MSU Press. This book was released on 2018-05-01 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first reference book to introduce the concept and development of service-learning in China, Service-Learning as a New Paradigm in Higher Education of China provides a full picture of the infusion of service-learning into the Chinese educational system and describes this new teaching experience using case studies, empirical data, and educational and institutional policies within Chinese context. The text demonstrates how students learn outside the classroom through service-learning with valuable feedback and reflection from faculty members and fellow students about the meaning of education in China. Though service-learning was initially developed in the United States, the concept is rooted in Chinese literatures and values. This book will help readers understand how service-learning is being used as a pedagogy with Chinese values and philosophy in Chinese education, filling a niche within the worldwide literature of service-learning.

Integrating Video into Pre-Service and In-Service Teacher Training

Author : Rossi, Pier Giuseppe
Publisher : IGI Global
ISBN 13 : 1522507124
Total Pages : 356 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Integrating Video into Pre-Service and In-Service Teacher Training by : Rossi, Pier Giuseppe

Download or read book Integrating Video into Pre-Service and In-Service Teacher Training written by Rossi, Pier Giuseppe and published by IGI Global. This book was released on 2016-09-12 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: The utilization of media has proven to be a beneficial instructional method in learning environments. These tools are particularly useful for teacher training, promoting better reflection on current practices. Integrating Video into Pre-Service and In-Service Teaching Training provides a comprehensive overview on the application of class video recordings to encourage self-observation of personal teaching methods and improve everyday classroom habits. Highlighting concepts relating to professionalism, didactics, and technological techniques, this book is a pivotal reference source for researchers, educators, practitioners, and students

Emerging Perspectives on Community Schools and the Engaged University

Author : Kronick, Robert F.
Publisher : IGI Global
ISBN 13 : 1799802825
Total Pages : 328 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Emerging Perspectives on Community Schools and the Engaged University by : Kronick, Robert F.

Download or read book Emerging Perspectives on Community Schools and the Engaged University written by Kronick, Robert F. and published by IGI Global. This book was released on 2019-08-23 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: University involvement within their communities and the promotion of engaged scholarship is essential for the success of the learning institution as well as for providing students with opportunities to interact with various leadership roles and hands-on interactions with the communities themselves. Community schools employ strategic partnerships to expand the boundaries of school improvements and to increase the direct benefits gained by the community. Emerging Perspectives on Community Schools and the Engaged University is an essential research publication that explores the importance of civic engagement in various school settings, but especially in higher education settings. Featuring a wide range of topics such as service learning, charter schools, and democracy, this book is ideal for community organizers, superintendents, directors, provosts, chancellors, education practitioners, academicians, administrators, researchers, and education policymakers.

Studying Service-Learning

Author : Shelley H. Billig
Publisher : Routledge
ISBN 13 : 1135632685
Total Pages : 275 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis Studying Service-Learning by : Shelley H. Billig

Download or read book Studying Service-Learning written by Shelley H. Billig and published by Routledge. This book was released on 2014-04-04 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents innovations in research methodology as these are implemented in the study of service-learning, and provides recommendations to professionals doing research on service-learning and on any form of experiential education or educational reform.

Integrating Service-Learning and Consulting in Distance Education

Author : Marie-Line Germain
Publisher : Emerald Group Publishing
ISBN 13 : 1787694119
Total Pages : 120 pages
Book Rating : 4.7/5 (876 download)

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Book Synopsis Integrating Service-Learning and Consulting in Distance Education by : Marie-Line Germain

Download or read book Integrating Service-Learning and Consulting in Distance Education written by Marie-Line Germain and published by Emerald Group Publishing. This book was released on 2019-07-01 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: As distance learning continues to grow, universities are seeking ways to integrate traditional student community service into online courses. Supported by seven years of successful implementation, this book presents an award-winning service-learning model through which online students serve as consultants to organizations nationwide.

Service Science, Management and Engineering

Author : Bill Hefley
Publisher : Springer Science & Business Media
ISBN 13 : 0387765786
Total Pages : 388 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Service Science, Management and Engineering by : Bill Hefley

Download or read book Service Science, Management and Engineering written by Bill Hefley and published by Springer Science & Business Media. This book was released on 2008-01-08 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME.