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Author :
Publisher :
ISBN 13 : 9781433703140
Total Pages : pages
Book Rating : 4.7/5 (31 download)
Download or read book Easy Step by Step Guide to Telemarketing, Cold Calling, . Ess Through the Telephone written by and published by . This book was released on 2001 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Pauline Rowson
Publisher :
ISBN 13 : 9780953298754
Total Pages : 109 pages
Book Rating : 4.2/5 (987 download)
Download or read book Easy Step by Step Guide to Telemarketing, Cold Calling, Appointment Making written by Pauline Rowson and published by . This book was released on 1999 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many businesses have recognized the potential of telemarketing yet many still lose millions of pounds worth of businesses every year by mishandling calls. This guide shows the reader in simple, easy-to-follow stages, how to harness the power of the telephone and use it to win more business. The book features information on: how to set up and plan telemarketing campaigns; how to get through to the right person; how to open the telephone conversation and structure a call; how to build a rapport and increase chances of success; how to reduce objections and handle those that are received; and how to close the call and secure an objective.
Author : Pauline Rowson
Publisher :
ISBN 13 : 9780954804503
Total Pages : 120 pages
Book Rating : 4.8/5 (45 download)
Download or read book Telemarketing Cold Calling and Appointmnt written by Pauline Rowson and published by . This book was released on 2007-09 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing if done professionally can help to stimulate sales, and build rapport with customers. If done incorrectly you can lose business. This guide shows: how to get through to the decision maker; how to promote the benefits of services and products over the telephone; how to plan and structure calls for maximum results; and more.
Author : Pauline Rowson
Publisher :
ISBN 13 : 9781433710957
Total Pages : 128 pages
Book Rating : 4.7/5 (19 download)
Download or read book Telemarketing, Cold Calling and Appointment Making written by Pauline Rowson and published by . This book was released on 2007 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to know about how to build your business by telephone. This book covers: * how to get through to the decision maker; * how to open the telephone conversation and structure your call; * how to build rapport; how to handle objections; * how to close the call and secure your objectives.
Author : Mari Anne Vanella
Publisher : Happy About
ISBN 13 : 1607730995
Total Pages : 110 pages
Book Rating : 4.6/5 (77 download)
Download or read book 42 Rules of Cold Calling Executives (2nd Edition) written by Mari Anne Vanella and published by Happy About. This book was released on 2012-11 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vanella's easy-to-read guide gives concise, easy-to-implement methods to get results with cold calls.
Author : Elwyn Coventry
Publisher : Topsy Publishing
ISBN 13 : 0646986538
Total Pages : 72 pages
Book Rating : 4.6/5 (469 download)
Download or read book The Professional Telemarketers Handbook written by Elwyn Coventry and published by Topsy Publishing. This book was released on 2018-04-03 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Author : Robert W. Bly
Publisher : Macmillan
ISBN 13 : 9780805040982
Total Pages : 242 pages
Book Rating : 4.0/5 (49 download)
Download or read book Secrets of Successful Telephone Selling written by Robert W. Bly and published by Macmillan. This book was released on 1997-06-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: For individual professionals or small business owners, here is a step-by-step program for using the phone to generate sales leads, qualify prospects, follow up, close sales, service accounts, get repeat orders, and ensure profitable returns.
Author : Alfredo Borrego
Publisher :
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4.5/5 (483 download)
Download or read book Top Telesales Tips written by Alfredo Borrego and published by . This book was released on 2021-08-02 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing is still an important route to market for many SME's and even large corporations. It makes sense, therefore, to ensure you follow the best telemarketing tips and advice to make the most out of your calling. This book explains what it takes to join the top of the phone seller elite. It will teach you not to call to talk, but to call to sell. It explains in-depth what generates a sale and it deals with call technique step by step, from cold call openers to asking for credit cards on the phone. Follow the advice of one of the world's leading sales coaches and an expert in phone selling techniques to take your career to the next level. The no-nonsense approach will provide all the tools you need to turn cold calls and leads into deals. Learn how to deal with common phone sales obstacles and how to properly handle gatekeepers, voice mail, difficult clients and customer complaints. Use these simple techniques to turn customer objections into stepping-stones for your close.
Author : Wendy Weiss
Publisher : DFD Publications
ISBN 13 : 9780967126807
Total Pages : 212 pages
Book Rating : 4.1/5 (268 download)
Download or read book Cold Calling for Women written by Wendy Weiss and published by DFD Publications. This book was released on 2000 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eliminate Telephone terror and turn cold call to cash! Cold calling is a powerful, inexpensive and easy way to develop new contacts and expand resources. In today's market, generating new business requires planning and skill. For over 10 years, Wendy Weiss has been a marketing consultant specializing in cold calling and appointment setting.
Author : Nick Cegelski
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.9/5 (911 download)
Download or read book Cold Calling Sucks (And That's Why It Works) written by Nick Cegelski and published by . This book was released on 2024-08-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your Ultimate Guide to Book 1 in 3 Cold Calls "The #1 reason for failure in sales is an empty pipeline. And the #1 reason your pipeline is empty is that you avoid cold calling. In this book, Armand & Nick inspire you to get past your mental hangups, pick up the phone, and start cold calling. Read it now. Your bank account will thank you!" - JEB BLOUNT, bestselling author of Fanatical Prospecting Cold calling is painful and uncomfortable for every single salesperson on Earth. The average seller makes a couple dials, hits 6 voicemails, and gives up the moment a prospect hits them with a nasty objection. But every time you decide to pick up the phone in spite of the suck, you separate yourself from the folks who quit. That's when you get ahead on the leaderboard. Cold calling sucks. And that's why it works. While most books are a 400-page exercise in academia, we have 4 promises to make this the most actionable sales book you've ever read: Step-by-Step Breakdowns & Talk Tracks. You'll learn how to win the first 60 seconds, overcome any objection, and land the meeting. Audio Clips to Master Tone. It's not just what you say, but how you say it. Listen to over 31 voiceovers embedded in QR codes. Examples for Every Industry. Learn from interviews with 200+ elite reps who sell Saas, real estate, and everything in-between. Backed by Gong Data on 300M+ Cold Calls. Every tactic is supported by results from real cold calls so you know it actually works. If you embrace the suck of cold calling and master the frameworks in this book, you'll reach the top 10% of reps who book 1 meeting for every 3 cold calls that connect. This is your step-by-step-guide to get there. Founders of the #1 sales podcast, 30 Minutes to President's Club, Armand Farrokh led Pave from $0 to $13M+ ARR in two years as VP of Sales, and Nick Cegelski won #1 Enterprise Seller multiple times selling 6 & 7-figure deals.
Author : Art Sobczak
Publisher : John Wiley & Sons
ISBN 13 : 0470619813
Total Pages : 261 pages
Book Rating : 4.4/5 (76 download)
Download or read book Smart Calling written by Art Sobczak and published by John Wiley & Sons. This book was released on 2010-03-04 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for SMART CALLING "Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!"—LARRY WINGET, television personality and New York Times bestselling author "Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years."—REX CASWELL, PhD, VP, LexisNexis Telephone Sales "You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless."—BOB SILVY, VP, Corporate Marketing, American City Business Journals "Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction."—BILL McALISTER, SVP, Inside Sales, McAfee "A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back."—MIKE FAITH, CEO & President, Headsets.com, Inc. "If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful."—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International
Author : Bruce King
Publisher : CreateSpace
ISBN 13 : 9781514719077
Total Pages : 126 pages
Book Rating : 4.7/5 (19 download)
Download or read book Cold Calling Made Easy written by Bruce King and published by CreateSpace. This book was released on 2013-12-26 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complete step-by-step training book on how to become world class at Telephone Sales and Appointment Setting. Chapter Headings: Introduction Chapter 1: What is cold calling? Chapter 2: Getting in the right frame of mind Chapter 3: Equipment & environment Chapter 4: Time management techniques for cold calling Chapter 5: Researching your prospects Chapter 6: Preparing your approach Chapter 7: The conversation Chapter 8: How to handle gatekeepersChapter 9: Handling objections Chapter 10: Asking for the appointment & closing the sale Summary Testimonials from previous readers "I've just finished reading Bruce King's book and am impressed. I'm one of those people who hates cold calling, and so having read Bruce's book, I now know why I've been averse to it and what I can do about it. The book is so much more than just cold calling though, it is a step-by-step through the entire sales and referral process. If you are brand new to sales, this book needs to be your bible. If you are a seasoned traveller, there will still be some nuggets for you too - after all, we all slip into bad habits and a refresher never hurt anyone"Ann Andrews - The Corporate Toolbox "I've known Bruce King for at least 20 years, and can tell you that he always produces material that actually works in the real world and increases your sales and bottom line. This book should not only be part of every salesperson's arsenal, but ought to be in every single business in the UK, not just one copy but one for everyone. Highly recommended!"Ron G Holland - Author of The Eureka! Enigma "If you have to use the telephone for getting appointments with prospects, and you either don't like it or don't get the kind of results you'd love to have, this book is a MUST HAVE! You really will become World-Class if you follow Bruce King's advice"Thomas Power "At last a great book on telemarketing ..it's the complete antidote to the scripted, robotic approach we all suffer. Bruce has created a thinking, practical handbook for real people who want to generate rapport and trust with their clients and not get the 'digital door' slammed on their fingers twenty times an hour."John Donnelly "Well - I didn't like it. I LOVED IT!! Bruce's latest book "Telephone Sales and Appointment setting" is - just as it says on the cover "world class". I've read a fair few sales and marketing books and this one is exceptional. It is simple and easy to read. It has NO waffle, gets right to the core of the issues facing those who want (or don't want) to make cold calls. I dare you to read this and NOT feel motivated, inspired and ready to pick up the phone. I found the worksheets on time management and the results monitor particularly valuable. I also loved the conversation scripts and the section on handling objections is very useful. This book stands out because it really offers something that little bit different, even de-bunks some of the bunkum around sales. In my work supporting great coaches to become successful coaches, I find they resist cold calling and will do almost anything to avoid picking up the phone and speaking to people. This is a book I will definitely be recommending to them."Dr Lisa Turner- CEO Psycademy
Author : Hayden Glymph
Publisher :
ISBN 13 :
Total Pages : 34 pages
Book Rating : 4.4/5 (531 download)
Download or read book The Basics Of Telemarketing Cold Calls written by Hayden Glymph and published by . This book was released on 2021-08-09 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing is different from telesales. The latter is about trying to open and close business over the phone. Telemarketing, on the other hand, is all about trying to create opportunities. It can be used for market research (polling the opinion of decision makers) or it can be used simply to collect accurate information to employ other marketing techniques (such as finding out the decision maker's name and e-mail address in order to target e-mail marketing). This book will guide you through the ins and outs of overcoming your fear of telemarketing and cold calling, and help you to design your own professional sounding scripts. It covers off how to respond to certain situations and especially how to deal with belligerent gatekeepers and provides you with several proven scripts and lines you can use or adapt for your own uses. Anyone considering entering the telemarketing profession, or any sales people tasked with regular cold call prospecting to create their own leads and opportunities should get hold of a copy of this book.
Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 92 pages
Book Rating : 4.2/5 (15 download)
Download or read book Professional Tele-Marketing Skills-The Master Guide to Selling on Phone written by Gerard Assey and published by Gerard Assey. This book was released on 2021-04-26 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional Tele-Marketing Skills-The Master Guide to Selling on Phone has been uniquely designed, to help transform you into a Master Tele-Marketer by helping you discover the secrets that drive the world's top tele-sales professionals. It will help you or your team create the habits and lasting changes by enabling you replace current unacceptable patterns that are costing your company sales with new ones, that will now help you achieve your sales goals faster and more consistently. Written at a time when the COVID pandemic has undoubtedly pushed organizations into rethinking ways and means to continue to operate their businesses especially with the restrictions on safe distancing. The world over is adjusting to COVID, with social distancing orders having compelled people to find alternatives to face-to-face meetings, by working from homes or remote locations. As a result, telemarketing solutions have never been more popular than this time, as in order to conduct business without disruption, professionals and businesses have now turned more than ever before to tele-calling to stay connected with their team members and customers. The entire book has been split into several step by step, easy and digestible modules, to help you take back and put to practice each step into a real life situation. That way these skills that you will learn will stay with you, enabling you to become more professional and successful in a sales role using the phone, that will help 'win and keep customers for life'! You will be able to: Derive the benefits from the effectiveness of consultative selling and how different it is from the traditional sales approach Learn how to guide prospects through the buying process Proven behaviors that make you stand out as a telesales professional A thorough understanding of the attributes and activities of a professional telesales person Effectively prepare for any telesales call Make cold calls in a professional manner, right from handling gate-keepers and getting through to the right decision-makers Be able to manage your data and lists much better Build rapport and trust with a customer right during the approaching stage itself. Effectively uncover a customer's needs, problems and opportunities and be able to demonstrate how your product features can help a customer meet a need/solve a problem (proving value). Overcome objections, cope with turn-downs, rejection or call reluctance Be able to recommend an appropriate solution (recommending) and close business deals effectively after showing a customer how specific business objectives can be met and benefit by using your recommended product or service (closing) Effectively and professionally sell to B2B/ Key Accounts using a structured approach Implement the entire consultative selling process into your daily work And...most importantly, in every chapter or topic that is covered, there are several exercises for you to work on and put the new skills to immediate use. With no gimmicks, no jargon, just emphasis on relationship building, I believe that this is a well structured course on 100% building value and long lasting partnerships with your customer!
Author : Art Sobczak
Publisher : Business By Phone Inc
ISBN 13 : 9781881081074
Total Pages : 348 pages
Book Rating : 4.0/5 (81 download)
Download or read book How to Sell More, in Less Time, with No Rejection written by Art Sobczak and published by Business By Phone Inc. This book was released on 1998 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Daniel Dreifus
Publisher :
ISBN 13 : 9781521277898
Total Pages : 172 pages
Book Rating : 4.2/5 (778 download)
Download or read book Cold Call Champion - Cold Calling Basics and Beyond written by Daniel Dreifus and published by . This book was released on 2017-05-12 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: A word of caution: Cold Calling is not a panacea that will create instant wealth without effort on your part, however it is a very useful skill that you can improve by using the right techniques. We all have slow spells. They happen to me, and they will happen to you. The key is knowing how to keep going with strategies that reward your consistency.The bottom line is... you will receive benefit of the author's 34 years experience developing sales leads daily, in industries as diverse as insurance, real estate, commercial roofing and online marketing. Whether you are looking for the secret to cold calling, just want to master the basics, are already working on the telephone, are considering telemarketing as a career, or are just looking for a sample cold calling script, you will find answers in Cold Call Champion - Cold Calling Basics and Beyond - The Art of Hitting Home Runs with Cold Calls, -- a comprehensive guide for anyone who uses the telephone to make the first contact, to set appointments, or to begin the sales process.But before I jump into the details, let me say this... "if cold calling is a painful process for you -- you're not doing it right." Whether you are a newcomer or seasoned professional, the greater portion of communication, even over the telephone, is nonverbal and people receiving your call tend to mirror your tone and attitude. Precise instructions are included on how to maximize your effectiveness.Recommended scripts are included, that have already been extensively tested in daily use to be highly effective in gaining cooperation. Critical phrases are described so you can modify them to meet your need.Better yet, this training program stresses the importance of questioning with the correct attitude, and describes how to improve your results by asking better questions. When you learn how to develop a friendly, knowledgeable, and professional tone, prospects will often thank you for calling, and this kind of reception makes the entire process easier and more productive.The program also covers effective "split testing" methods, for developing improvement in the scripts you use, so you keep getting better and better. Often, changing a single word or phrase, can create dramatic changes.You'll find a section dedicated to "tough customers" and how to avoid falling into the trap, that some people like to set for those who call them. You will learn the most effective attitude for "connecting" with people over the phone, as well as how to leave voice messages, obtain email addresses, and develop an email promotional piece to send when prospects are unavailable by phone.
Author : Suzanna Degraw
Publisher :
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4.5/5 (482 download)
Download or read book Successful Telemarketing written by Suzanna Degraw and published by . This book was released on 2021-08-02 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing is still an important route to market for many SME's and even large corporations. It makes sense, therefore, to ensure you follow the best telemarketing tips and advice to make the most out of your calling. This book explains what it takes to join the top of the phone seller elite. It will teach you not to call to talk, but to call to sell. It explains in-depth what generates a sale and it deals with call technique step by step, from cold call openers to asking for credit cards on the phone. Follow the advice of one of the world's leading sales coaches and an expert in phone selling techniques to take your career to the next level. The no-nonsense approach will provide all the tools you need to turn cold calls and leads into deals. Learn how to deal with common phone sales obstacles and how to properly handle gatekeepers, voice mail, difficult clients and customer complaints. Use these simple techniques to turn customer objections into stepping-stones for your close.
