Dont Panic Im A Professional Itil Incident Manager

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Fundamentals of Business Process Management

Author : Marlon Dumas
Publisher : Springer
ISBN 13 : 3662565099
Total Pages : 546 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis Fundamentals of Business Process Management by : Marlon Dumas

Download or read book Fundamentals of Business Process Management written by Marlon Dumas and published by Springer. This book was released on 2018-03-23 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Other People's Children

Author : Lisa D. Delpit
Publisher : The New Press
ISBN 13 : 1595580743
Total Pages : 258 pages
Book Rating : 4.5/5 (955 download)

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Book Synopsis Other People's Children by : Lisa D. Delpit

Download or read book Other People's Children written by Lisa D. Delpit and published by The New Press. This book was released on 2006 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated edition of the award-winning analysis of the role of race in the classroom features a new author introduction and framing essays by Herbert Kohl and Charles Payne, in an account that shares ideas about how teachers can function as "cultural transmitters" in contemporary schools and communicate more effectively to overcome race-related academic challenges. Original.

Networks of Power

Author : Thomas Parke Hughes
Publisher : JHU Press
ISBN 13 : 9780801846144
Total Pages : 492 pages
Book Rating : 4.8/5 (461 download)

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Book Synopsis Networks of Power by : Thomas Parke Hughes

Download or read book Networks of Power written by Thomas Parke Hughes and published by JHU Press. This book was released on 1993-03 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt: Awarded the Dexter Prize by the Society for the History of Technology, this book offers a comparative history of the evolution of modern electric power systems. It described large-scale technological change and demonstrates that technology cannot be understood unless placed in a cultural context.

Blue Team Handbook: Incident Response Edition

Author : D. W. Murdoch
Publisher :
ISBN 13 : 9781500734756
Total Pages : 0 pages
Book Rating : 4.7/5 (347 download)

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Book Synopsis Blue Team Handbook: Incident Response Edition by : D. W. Murdoch

Download or read book Blue Team Handbook: Incident Response Edition written by D. W. Murdoch and published by . This book was released on 2014-08-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: BTHb:INRE - Version 2.2 now available.Voted #3 of the 100 Best Cyber Security Books of All Time by Vinod Khosla, Tim O'Reilly andMarcus Spoons Stevens on BookAuthority.com as of 06/09/2018!The Blue Team Handbook is a "zero fluff" reference guide for cyber security incident responders, security engineers, and InfoSec pros alike. The BTHb includes essential information in a condensed handbook format. Main topics include the incident response process, how attackers work, common tools for incident response, a methodology for network analysis, common indicators of compromise, Windows and Linux analysis processes, tcpdump usage examples, Snort IDS usage, packet headers, and numerous other quick reference topics. The book is designed specifically to share "real life experience", so it is peppered with practical techniques from the authors' extensive career in handling incidents. Whether you are writing up your cases notes, analyzing potentially suspicious traffic, or called in to look over a misbehaving server - this book should help you handle the case and teach you some new techniques along the way. Version 2.2 updates: - *** A new chapter on Indicators of Compromise added. - Table format slightly revised throughout book to improve readability. - Dozens of paragraphs updated and expanded for readability and completeness. - 15 pages of new content since version 2.0.

The Guerrilla and how to Fight Him

Author :
Publisher :
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis The Guerrilla and how to Fight Him by :

Download or read book The Guerrilla and how to Fight Him written by and published by . This book was released on 1962 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Practice of System and Network Administration

Author : Thomas A. Limoncelli
Publisher : Addison-Wesley Professional
ISBN 13 : 0133415104
Total Pages : 1567 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis The Practice of System and Network Administration by : Thomas A. Limoncelli

Download or read book The Practice of System and Network Administration written by Thomas A. Limoncelli and published by Addison-Wesley Professional. This book was released on 2016-10-25 with total page 1567 pages. Available in PDF, EPUB and Kindle. Book excerpt: With 28 new chapters, the third edition of The Practice of System and Network Administration innovates yet again! Revised with thousands of updates and clarifications based on reader feedback, this new edition also incorporates DevOps strategies even for non-DevOps environments. Whether you use Linux, Unix, or Windows, this new edition describes the essential practices previously handed down only from mentor to protégé. This wonderfully lucid, often funny cornucopia of information introduces beginners to advanced frameworks valuable for their entire career, yet is structured to help even experts through difficult projects. Other books tell you what commands to type. This book teaches you the cross-platform strategies that are timeless! DevOps techniques: Apply DevOps principles to enterprise IT infrastructure, even in environments without developers Game-changing strategies: New ways to deliver results faster with less stress Fleet management: A comprehensive guide to managing your fleet of desktops, laptops, servers and mobile devices Service management: How to design, launch, upgrade and migrate services Measurable improvement: Assess your operational effectiveness; a forty-page, pain-free assessment system you can start using today to raise the quality of all services Design guides: Best practices for networks, data centers, email, storage, monitoring, backups and more Management skills: Organization design, communication, negotiation, ethics, hiring and firing, and more Have you ever had any of these problems? Have you been surprised to discover your backup tapes are blank? Ever spent a year launching a new service only to be told the users hate it? Do you have more incoming support requests than you can handle? Do you spend more time fixing problems than building the next awesome thing? Have you suffered from a botched migration of thousands of users to a new service? Does your company rely on a computer that, if it died, can’t be rebuilt? Is your network a fragile mess that breaks any time you try to improve it? Is there a periodic “hell month” that happens twice a year? Twelve times a year? Do you find out about problems when your users call you to complain? Does your corporate “Change Review Board” terrify you? Does each division of your company have their own broken way of doing things? Do you fear that automation will replace you, or break more than it fixes? Are you underpaid and overworked? No vague “management speak” or empty platitudes. This comprehensive guide provides real solutions that prevent these problems and more!

The 5 Mistakes Every Investor Makes and How to Avoid Them

Author : Peter Mallouk
Publisher : John Wiley & Sons
ISBN 13 : 1118929004
Total Pages : 208 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis The 5 Mistakes Every Investor Makes and How to Avoid Them by : Peter Mallouk

Download or read book The 5 Mistakes Every Investor Makes and How to Avoid Them written by Peter Mallouk and published by John Wiley & Sons. This book was released on 2014-07-22 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identify mistakes standing in the way of investment success With so much at stake in investing and wealth management, investors cannot afford to keep repeating actions that could have serious negative consequences for their financial goals. The Five Mistakes Every Investor Makes and How to Avoid Them focuses on what investors do wrong so often so they can set themselves on the right path to success. In this comprehensive reference, readers learn to navigate the ever-changing variables and market dilemmas that often make investing a risky and daunting endeavor. Well-known and respected author Peter Mallouk shares useful investment techniques, discusses the importance of disciplined investment management, and pinpoints common, avoidable mistakes made by professional and everyday investors alike. Designed to provide a workable, sensible framework for investors, The Five Mistakes Every Investor Makes and How to Avoid Them encourages investors to refrain from certain negative actions, such as fighting the market, misunderstanding performance, and letting one's biases and emotions get in the way of investing success. Details the major mistakes made by professional and everyday investors Highlights the strategies and mindset necessary for navigating ever-changing variables and market dilemmas Includes useful investment techniques and discusses the importance of discipline in investment management A reliable resource for investors who want to make more informed choices, this book steers readers away from past investment errors and guides them in the right direction.

Collaboration Handbook

Author : Michael Barry Winer
Publisher : Turner Publishing Company
ISBN 13 : 1620454203
Total Pages : 421 pages
Book Rating : 4.6/5 (24 download)

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Book Synopsis Collaboration Handbook by : Michael Barry Winer

Download or read book Collaboration Handbook written by Michael Barry Winer and published by Turner Publishing Company. This book was released on 2012-09-13 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is your complete guide to putting together a collaboration that gets results! You'll see how to get a collaboration going, define the results you're after, determine everyone's roles, create an action plan, and evaluate the results. Includes a case study, worksheets, and special sidebars with helpful tips such as what to do at your first meeting.

Why Customers Really Buy

Author : Linda Goodman
Publisher : Red Wheel/Weiser
ISBN 13 : 1601637888
Total Pages : 256 pages
Book Rating : 4.6/5 (16 download)

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Book Synopsis Why Customers Really Buy by : Linda Goodman

Download or read book Why Customers Really Buy written by Linda Goodman and published by Red Wheel/Weiser. This book was released on 2009-01-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The motivations customers act on are seldom logical, predictable, or even conscious. Instead, their strongest responses stem from one source: emotion. It's a deceptively simple reality. But it permanently changes the way organizations must go about understanding their customers. Why Customers Really Buy introduces emotional-trigger research, a revolutionary new approach that uncovers the core, unfiltered, and spontaneous triggers that drive customer sales. Traditional market research is outmoded and counterproductive because old methods measure rather than inform. They generate predictable answers that confirm preconceived assumptions. Emotional-trigger research is a powerfully different method that gets to the heart of what companies need to know. Based on an indirect approach that features provocative questions, insightful listening, and in-depth conversations, the results are more spontaneous and enlightening. This book equips sales and marketing professionals with: The keys to solving the mystery of how customer decisions are really made Twelve real-world case studies illustrating how emotional-trigger research solved many of the most pressing sales/marketing challenges companies confront Twelve universal sales/marketing lessons revealed through emotional-trigger research and how to apply those lessons to diverse industries Why Customers Really Buy reveals how customers emotionally connect with a product or service, and goes to the very root of how to craft winning solutions to reach them.

Time Management for System Administrators

Author : Tom Limoncelli
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596007833
Total Pages : 226 pages
Book Rating : 4.5/5 (96 download)

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Book Synopsis Time Management for System Administrators by : Tom Limoncelli

Download or read book Time Management for System Administrators written by Tom Limoncelli and published by "O'Reilly Media, Inc.". This book was released on 2006 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides advice for system administrators on time management, covering such topics as keeping an effective calendar, eliminating time wasters, setting priorities, automating processes, and managing interruptions.

Cybersecurity - Attack and Defense Strategies

Author : Yuri Diogenes
Publisher : Packt Publishing Ltd
ISBN 13 : 178847385X
Total Pages : 368 pages
Book Rating : 4.7/5 (884 download)

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Book Synopsis Cybersecurity - Attack and Defense Strategies by : Yuri Diogenes

Download or read book Cybersecurity - Attack and Defense Strategies written by Yuri Diogenes and published by Packt Publishing Ltd. This book was released on 2018-01-30 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key Features Gain a clear understanding of the attack methods, and patterns to recognize abnormal behavior within your organization with Blue Team tactics Learn to unique techniques to gather exploitation intelligence, identify risk and demonstrate impact with Red Team and Blue Team strategies A practical guide that will give you hands-on experience to mitigate risks and prevent attackers from infiltrating your system Book DescriptionThe book will start talking about the security posture before moving to Red Team tactics, where you will learn the basic syntax for the Windows and Linux tools that are commonly used to perform the necessary operations. You will also gain hands-on experience of using new Red Team techniques with powerful tools such as python and PowerShell, which will enable you to discover vulnerabilities in your system and how to exploit them. Moving on, you will learn how a system is usually compromised by adversaries, and how they hack user's identity, and the various tools used by the Red Team to find vulnerabilities in a system. In the next section, you will learn about the defense strategies followed by the Blue Team to enhance the overall security of a system. You will also learn about an in-depth strategy to ensure that there are security controls in each network layer, and how you can carry out the recovery process of a compromised system. Finally, you will learn how to create a vulnerability management strategy and the different techniques for manual log analysis.What you will learn Learn the importance of having a solid foundation for your security posture Understand the attack strategy using cyber security kill chain Learn how to enhance your defense strategy by improving your security policies, hardening your network, implementing active sensors, and leveraging threat intelligence Learn how to perform an incident investigation Get an in-depth understanding of the recovery process Understand continuous security monitoring and how to implement a vulnerability management strategy Learn how to perform log analysis to identify suspicious activities Who this book is for This book aims at IT professional who want to venture the IT security domain. IT pentester, Security consultants, and ethical hackers will also find this course useful. Prior knowledge of penetration testing would be beneficial.

CISSP For Dummies

Author : Lawrence C. Miller
Publisher : John Wiley & Sons
ISBN 13 : 047059991X
Total Pages : 566 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis CISSP For Dummies by : Lawrence C. Miller

Download or read book CISSP For Dummies written by Lawrence C. Miller and published by John Wiley & Sons. This book was released on 2009-11-12 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling guide to CISSP certification – now fully updated for the latest exam! There are currently over 75,000 CISSP certified people out there and thousands take this exam each year. The topics covered in the exam include: network security, security management, systems development, cryptography, disaster recovery, law, and physical security. CISSP For Dummies, 3rd Edition is the bestselling guide that covers the CISSP exam and helps prepare those wanting to take this security exam. The 3rd Edition features 200 additional pages of new content to provide thorough coverage and reflect changes to the exam. Written by security experts and well-known Dummies authors, Peter Gregory and Larry Miller, this book is the perfect, no-nonsense guide to the CISSP certification, offering test-taking tips, resources, and self-assessment tools. Fully updated with 200 pages of new content for more thorough coverage and to reflect all exam changes Security experts Peter Gregory and Larry Miller bring practical real-world security expertise CD-ROM includes hundreds of randomly generated test questions for readers to practice taking the test with both timed and untimed versions CISSP For Dummies, 3rd Edition can lead you down the rough road to certification success! Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

The Site Reliability Workbook

Author : Betsy Beyer
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1492029459
Total Pages : 505 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis The Site Reliability Workbook by : Betsy Beyer

Download or read book The Site Reliability Workbook written by Betsy Beyer and published by "O'Reilly Media, Inc.". This book was released on 2018-07-25 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield

Globalization 2.0

Author : Raschid Ijioui
Publisher : Springer Science & Business Media
ISBN 13 : 3642011780
Total Pages : 237 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Globalization 2.0 by : Raschid Ijioui

Download or read book Globalization 2.0 written by Raschid Ijioui and published by Springer Science & Business Media. This book was released on 2009-10-27 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: . . . Eat not up your property among yourselves unjustly except it be a trade amongst you, by mutual consent . . . and help you one another in righteousness and piety. . . (Al-Hadid 4:29; Al-Ma’idah 5:2) There cannot be any doubt that the current ?nancial crisis, which began in the US, has gone global. This realization has fuelled the ?re of debate over globalization. Today’s globalization is no longer the globalization that Theodore Levitt, a former professor at the Harvard Business School, described in 1983 in his world famous article ‘‘The Globalization of Markets. ’’ Although, in old days, Levitt and his successors had not seen globalization as an utopian state free of problems, no- days globalization has been reshaped completely. Therefore, in the perception of the editors it is justi?ed to use the phrase ‘‘Globalisation 2. 0’’ for the range of effects interpenetrating global economic arrangements. Globalisation 1. 0 will never be restored again. Since the subprime crisis made its way to the global arena in the year 2008, companies and managers are confronted with the breathtaking speed of global, regional, and local changes. It is more than a provocation to divide dev- opments into cause and effects. Forecasts in strategic management are no longer valid even for the moment they are published. Uncertainty occupies the driving seats in global, regional, and local oriented companies.

The Report of the President's Commission on Campus Unrest

Author : United States. President's Commission on Campus Unrest
Publisher :
ISBN 13 :
Total Pages : 556 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis The Report of the President's Commission on Campus Unrest by : United States. President's Commission on Campus Unrest

Download or read book The Report of the President's Commission on Campus Unrest written by United States. President's Commission on Campus Unrest and published by . This book was released on 1970 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt:

PMP Exam Prep

Author : Rita Mulcahy
Publisher : Rmc Publications Incorporated
ISBN 13 : 9781932735659
Total Pages : 611 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis PMP Exam Prep by : Rita Mulcahy

Download or read book PMP Exam Prep written by Rita Mulcahy and published by Rmc Publications Incorporated. This book was released on 2013 with total page 611 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Release It!

Author : Michael T. Nygard
Publisher : Pragmatic Bookshelf
ISBN 13 : 1680504525
Total Pages : 490 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis Release It! by : Michael T. Nygard

Download or read book Release It! written by Michael T. Nygard and published by Pragmatic Bookshelf. This book was released on 2018-01-08 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: A single dramatic software failure can cost a company millions of dollars - but can be avoided with simple changes to design and architecture. This new edition of the best-selling industry standard shows you how to create systems that run longer, with fewer failures, and recover better when bad things happen. New coverage includes DevOps, microservices, and cloud-native architecture. Stability antipatterns have grown to include systemic problems in large-scale systems. This is a must-have pragmatic guide to engineering for production systems. If you're a software developer, and you don't want to get alerts every night for the rest of your life, help is here. With a combination of case studies about huge losses - lost revenue, lost reputation, lost time, lost opportunity - and practical, down-to-earth advice that was all gained through painful experience, this book helps you avoid the pitfalls that cost companies millions of dollars in downtime and reputation. Eighty percent of project life-cycle cost is in production, yet few books address this topic. This updated edition deals with the production of today's systems - larger, more complex, and heavily virtualized - and includes information on chaos engineering, the discipline of applying randomness and deliberate stress to reveal systematic problems. Build systems that survive the real world, avoid downtime, implement zero-downtime upgrades and continuous delivery, and make cloud-native applications resilient. Examine ways to architect, design, and build software - particularly distributed systems - that stands up to the typhoon winds of a flash mob, a Slashdotting, or a link on Reddit. Take a hard look at software that failed the test and find ways to make sure your software survives. To skip the pain and get the experience...get this book.