Author : Vanessa Barros
Publisher : Penguin Random House Sea
ISBN 13 : 9789814882842
Total Pages : 184 pages
Book Rating : 4.8/5 (828 download)
Book Synopsis Don't Mess with My Professionalism by : Vanessa Barros
Download or read book Don't Mess with My Professionalism written by Vanessa Barros and published by Penguin Random House Sea. This book was released on 2020-03-24 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: ACE-ing business through intercultural conflict resolution Questioning others' professionalism is an immediate negative reaction that many international executives have when facing workplace behavior which is culturally different from theirs. 'Professionalism' becomes the alibi for ethnocentrism which in turn jeopardizes relationships at work and reduces chances of success in the ever-growing multicultural business world. Such phenomenon may help explain why 70% of Merger and Acquisitions that fail are due to cultural differences, whether these may be corporate or national. According to another research, 60 to 80% of all difficulties in organizations stem from conflicts between employees. These difficulties increase when cultures collide. This book goes beyond individual views of "professionalism" to discuss the complex intercultural conflict phenomenon at work and propose practical ways to resolve it effectively. The distillation of our research enabled us to unveil a framework for intercultural conflict resolution called ACE, which consists of three parts: i) Attending to the emotions; ii) Contextualizing the conflict; iii) Exploring conflict resolutions.