Diversity Management In Hospitality Industry

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Diversity Management in Hospitality Industry

Author : Hillary Mwendwa
Publisher : GRIN Verlag
ISBN 13 : 3656604584
Total Pages : 13 pages
Book Rating : 4.6/5 (566 download)

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Book Synopsis Diversity Management in Hospitality Industry by : Hillary Mwendwa

Download or read book Diversity Management in Hospitality Industry written by Hillary Mwendwa and published by GRIN Verlag. This book was released on 2014-02-27 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Cambridge, language: English, abstract: The U.S. Department of Labor and Statistics estimates that, by 2050, minorities will comprise almost half the nation’s working population. Furthermore, the U.S. Census Bureau sustains that Hispanics are likely to take African Americans’ place as the largest minority group in the United States. Notably, these cultural trends are weighing significant pressure on the hospitality industry, which is one of the chief employers of migrants in most nations. From this outlook, the dynamics of this essay aim to highlight the issue of cultural diversity in the hospitality industry today. Additionally, the paper sheds light on organizations in the hospitality industry such as JW Marriott hotels that have made a significant contribution to managing cultural diversity. At this point, the essay identifies that Marriott hotels utilize diverse processes to encourage cultural diversity in the community and within the organization.

The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry

Author : Ashokkumar Manoharan
Publisher : Taylor & Francis
ISBN 13 : 100096308X
Total Pages : 551 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry by : Ashokkumar Manoharan

Download or read book The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry written by Ashokkumar Manoharan and published by Taylor & Francis. This book was released on 2023-10-13 with total page 551 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interdisciplinary in terms of both its coverage and contributions, The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Providing empirical knowledge and reflective practice on diversity issues and their management in the hospitality industry, this handbook includes chapters written by a plethora of experts in the diversity management (DM) field, including scholars, academics, and industry experts, such as managers from leading hospitality industry firms. Logically structured and embellished with illustrative figures throughout, the volume provides critical reviews and an appraisal of current research and the future development of conceptual and theoretical approaches to diversity, equity, and inclusion (DEI) management in the hospitality industry, including dimensions of diversity in hospitality, such as gender, cultural/ethnic, age, disability, sexual orientation, and Indigenous workers. Elucidative examples are used from different countries such as Australia, Austria, Canada, Japan, United Arab Emirates, and India, and the volume takes a solution-based approach, providing future directions for emerging diversity researchers. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for Ph.D. students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields.

Human Resource Management

Author : Norma D'Annunzio-Green
Publisher : Cengage Learning
ISBN 13 : 9780826468246
Total Pages : 0 pages
Book Rating : 4.4/5 (682 download)

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Book Synopsis Human Resource Management by : Norma D'Annunzio-Green

Download or read book Human Resource Management written by Norma D'Annunzio-Green and published by Cengage Learning. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title provides an examination of the problems and issues raised in human resource management. Divided into three sections the book covers employee resourcing, employee development and employee relations.

Human Resource Management for the Hospitality and Tourism Industries

Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136397175
Total Pages : 321 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Human Resource Management for the Hospitality and Tourism Industries by : Dennis Nickson

Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Author : Ronald J. Burke
Publisher : Edward Elgar Publishing
ISBN 13 : 1786431378
Total Pages : 449 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Handbook of Human Resource Management in the Tourism and Hospitality Industries by : Ronald J. Burke

Download or read book Handbook of Human Resource Management in the Tourism and Hospitality Industries written by Ronald J. Burke and published by Edward Elgar Publishing. This book was released on 2018-01-26 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Handbook of Research on Global Hospitality and Tourism Management

Author : Camillo, Angelo A.
Publisher : IGI Global
ISBN 13 : 1466686073
Total Pages : 654 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Handbook of Research on Global Hospitality and Tourism Management by : Camillo, Angelo A.

Download or read book Handbook of Research on Global Hospitality and Tourism Management written by Camillo, Angelo A. and published by IGI Global. This book was released on 2015-08-17 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and visiting new locations. To exploit this burgeoning market, tourism agencies must carefully consider the desires and goals of travelers from around the world. The Handbook of Research on Global Hospitality and Tourism Management contributes to the body of knowledge on travel and tourism by presenting a global view of the hospitality industry, including theoretical research into industry trends as well as case studies from around the world. This handbook provides travel agents, owner-operators, and students and researchers in the hospitality industry with the latest research, findings, and developments in the field. Within this handbook of cutting-edge research, readers will find chapters and cases on topics such as travel and tourism in a global economy; local, glocal, and international hospitality; challenges in environmental management; cultural cuisine; and destination management, among others.

Diversity in the German Hospitality Industry and how it affects Human Resources Management concerning women friendly working policies

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Author : Friederike Horn
Publisher : GRIN Verlag
ISBN 13 : 3638543447
Total Pages : 80 pages
Book Rating : 4.6/5 (385 download)

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Book Synopsis Diversity in the German Hospitality Industry and how it affects Human Resources Management concerning women friendly working policies by : Friederike Horn

Download or read book Diversity in the German Hospitality Industry and how it affects Human Resources Management concerning women friendly working policies written by Friederike Horn and published by GRIN Verlag. This book was released on 2006-09-11 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2005 in the subject Tourism - Hotel Industry / Catering, grade: 77% First, University of Brighton, language: English, abstract: Due to changes in the society and globalisation, the workforce got more diverse. Especially the female labour market participation increased, due to lower fertility rates, better education and new expectations and possibilities for women. Particularly the hospitality industry is a very multicultural and female dominated industry. Hence managing diversity should be a current topic for hotel companies to use the full potential of their human resources. The aim of this dissertation is to identify how the German hospitality industry deals with the topic diversity, considering women friendly working policies and how it affects the human resource management. The meaning, importance and benefits of diversity and women friendly working policies are evaluated and the link of the topic to human resources management is shown. Research, based on interviews with Human Resources Managers of chain hotels in Frankfurt, Germany, show their opinions and perceptions about the topic managing diversity and women friendly policies. It was revealed that diversity procedures and policies hardly exist or are at a developing stage. More over they are often not considered as being crucial to think about since lack of demand is suppose to exist. Recommendations for future improvements are made.

Human Resource Management in the Hospitality Industry

Author : Michael John Boella
Publisher : Routledge
ISBN 13 : 0415632536
Total Pages : 354 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Human Resource Management in the Hospitality Industry by : Michael John Boella

Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Routledge. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Retaining a Diverse Workforce Within the Hospitality Industry in The Netherlands

Author : Jeanne Pujalte
Publisher :
ISBN 13 :
Total Pages : 53 pages
Book Rating : 4.:/5 (12 download)

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Book Synopsis Retaining a Diverse Workforce Within the Hospitality Industry in The Netherlands by : Jeanne Pujalte

Download or read book Retaining a Diverse Workforce Within the Hospitality Industry in The Netherlands written by Jeanne Pujalte and published by . This book was released on 2020 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Industrial and Managerial Solutions for Tourism Enterprises

Author : Akbaba, Atilla
Publisher : IGI Global
ISBN 13 : 1799830322
Total Pages : 336 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Industrial and Managerial Solutions for Tourism Enterprises by : Akbaba, Atilla

Download or read book Industrial and Managerial Solutions for Tourism Enterprises written by Akbaba, Atilla and published by IGI Global. This book was released on 2020-02-07 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism and hospitality industries are seeing continued success, which is why so many new businesses are trying to find a foothold in the field. However, the functions and responsibilities of management differ heavily between organizations within the tourism industry, such as the differences faced by big chain hotels, family owned hotels, and individually owned hotels. Understanding the methods of managing such companies is vital to ensuring their success. Industrial and Managerial Solutions for Tourism Enterprises is a pivotal reference source that focuses on the latest developments on management in the tourism and hospitality industries. Highlighting a range of topics including core competency, customer relationship management, and departmental relationships, this book is ideally designed for managers, restaurateurs, tour developers, destination management professionals, travel agencies, tourism media journalists, hotel managers, management consulting companies, human resources professionals, performance evaluators, researchers, academicians, and students.

Cultural Diversity Management in Tourism

Author : Jasmin Nowak
Publisher : GRIN Verlag
ISBN 13 : 3656026009
Total Pages : 22 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Cultural Diversity Management in Tourism by : Jasmin Nowak

Download or read book Cultural Diversity Management in Tourism written by Jasmin Nowak and published by GRIN Verlag. This book was released on 2011-10-11 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2008 in the subject Leadership and Human Resources - Miscellaneous, grade: 1,8, University of Applied Sciences Bremen (Fakultät1 - Wirtschaftswissenschaften), course: Human Resources, language: English, abstract: As business has become exclusively internationalized and globalized over the past years, the issue of workforce diversity has also gained more popularity. The complex and dynamic business environment requires interaction among people from diverse backgrounds and cultures. Competitive corporations cannot allow themselves losing talented and skillful employees due to discriminatory preferences or practices. The customer base has become more diverse as well and as service industries, tourism and hospitality are exposed even to a greater extent to the challenges of the heterogeneous labor market of the 21st century. In tourism industry the contact with the customers is vital, so corporations need to recruit employees who are able to understand and relate to the customers’ needs. The main purpose of managing diversity in business is to bring out the best of employees, in a non discriminatory, fair and just environment, for the benefit of the individuals as well as the prosperity of the whole company. The futurist Jamais Cascio gives the main reasons why workforce diversity has become so important. These are the shift from manufacturing to a service economy, the globalization as well as the innovative business strategies and the increasing demand on teamwork. In addition there are the mergers and alliances acting on a high international level and of course the changing labor market conditions.

Successful Diversity Management Initiatives

Author : Patricia Arredondo
Publisher : SAGE Publications
ISBN 13 : 1452221189
Total Pages : 251 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Successful Diversity Management Initiatives by : Patricia Arredondo

Download or read book Successful Diversity Management Initiatives written by Patricia Arredondo and published by SAGE Publications. This book was released on 1996-05-21 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Just when you think you′ve read all about managing diversity and you′ve concluded that there is nothing new to say, Patricia Arredondo′s book offers a fresh, insightful, and helpful blueprint for beginning and moving forward with a diversity initiative. Successful Diversity Management Initiatives not only outlines specific steps for a managing diversity process but also discusses the rationale for procedures, identifies potential roadblocks, and explores how barriers could be managed. Patricia Arredondo gives specific examples based on her research and her experiences within organizations so that the reader obtains an integrative and systematic perspective about the issues involved. Reading this book is essential for all management educators, organizational change teams, and consultants in the field interested in getting up-to-speed about the issues. Also, managers and executives who are engaged in gaining competitive advantage through the talents and abilities of the changing workforce and knowing about the needs of their diverse customers, will gain insight into the very real factors affecting their organizations. --Anna Duran, Ph.D, Principal, Anna Duran & Associates & Adjunct Professor, Graduate School of Business, Columbia University "In this book Dr. Patricia Arredondo really captures the kind of experiences we have had as to what works and what doesn′t in shaping a diversity initiative. Her concrete suggestions provide a very useful road map leading to a successful diversity initiative." --William Watkins Jr., Executive Vice President, and Director of Economic Development, Narragansett Electric Thousands of organizations are beginning to address the issue of workforce diversity management. This important new book helps answer questions typically raised by these organizations as they face diversity-related change. Why should we do this? How will we know we are being successful? What kind of change can we expect? Successful Diversity Management Initiatives presents specific phases and steps to help plan, direct, and manage strategic organizational development. Serving as a developmental model for change, this model emphasizes on-going evaluation and clarification during each phase and proposes a prototype for measuring both qualitative and quantitative results. Vignettes based on organizational experiences are used to demonstrate how particular steps in the model occur and how they hold generic value. Intended for practical application, the book is supported by case examples, summaries at the end of each chapter that include a checklist for organizational self-assessment, models, and a glossary. Successful Diversity Management Initiatives is appropriate for professionals who have responsibility for designing and implementing programs as well as graduate students in organizational development, industrial psychology, and human resources.

Cultural Diversity Management in Tourism

Author : Jasmin Nowak
Publisher : GRIN Verlag
ISBN 13 : 3656025606
Total Pages : 41 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Cultural Diversity Management in Tourism by : Jasmin Nowak

Download or read book Cultural Diversity Management in Tourism written by Jasmin Nowak and published by GRIN Verlag. This book was released on 2011-10 with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2008 in the subject Business economics - Personnel and Organisation, grade: 1,8, University of Applied Sciences Bremen (Fakultät1 - Wirtschaftswissenschaften), course: Human Resources, language: English, abstract: As business has become exclusively internationalized and globalized over the past years, the issue of workforce diversity has also gained more popularity. The complex and dynamic business environment requires interaction among people from diverse backgrounds and cultures. Competitive corporations cannot allow themselves losing talented and skillful employees due to discriminatory preferences or practices. The customer base has become more diverse as well and as service industries, tourism and hospitality are exposed even to a greater extent to the challenges of the heterogeneous labor market of the 21st century. In tourism industry the contact with the customers is vital, so corporations need to recruit employees who are able to understand and relate to the customers' needs. The main purpose of managing diversity in business is to bring out the best of employees, in a non discriminatory, fair and just environment, for the benefit of the individuals as well as the prosperity of the whole company. The futurist Jamais Cascio gives the main reasons why workforce diversity has become so important. These are the shift from manufacturing to a service economy, the globalization as well as the innovative business strategies and the increasing demand on teamwork. In addition there are the mergers and alliances acting on a high international level and of course the changing labor market conditions.

International Hospitality Management

Author : Alan Clarke
Publisher : Routledge
ISBN 13 : 1136394028
Total Pages : 400 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis International Hospitality Management by : Alan Clarke

Download or read book International Hospitality Management written by Alan Clarke and published by Routledge. This book was released on 2009-11-04 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students

Human Resources Management in the Hospitality Industry

Author : David K. Hayes
Publisher : John Wiley & Sons
ISBN 13 : 0470084804
Total Pages : 506 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Human Resources Management in the Hospitality Industry by : David K. Hayes

Download or read book Human Resources Management in the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2009 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.

Labor in the Tourism and Hospitality Industry

Author : Abdallah M. Elshaer
Publisher : CRC Press
ISBN 13 : 0429877609
Total Pages : 522 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Labor in the Tourism and Hospitality Industry by : Abdallah M. Elshaer

Download or read book Labor in the Tourism and Hospitality Industry written by Abdallah M. Elshaer and published by CRC Press. This book was released on 2019-05-28 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations

Managing Cultural Diversity

Author : Heijden B. van der
Publisher : Meyer & Meyer Verlag
ISBN 13 : 1841263257
Total Pages : 288 pages
Book Rating : 4.8/5 (412 download)

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Book Synopsis Managing Cultural Diversity by : Heijden B. van der

Download or read book Managing Cultural Diversity written by Heijden B. van der and published by Meyer & Meyer Verlag. This book was released on 2011 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looks at the way teams work, how people managed in organizations, and how it can understand the impact of organizational and national cultures. Includes a range of topics including team dynamics, managing human resources, and managing.