Discover to Deliver

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Publisher :
ISBN 13 : 9780985787905
Total Pages : pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Discover to Deliver by : Ellen Gottesdiener

Download or read book Discover to Deliver written by Ellen Gottesdiener and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Requirements by Collaboration

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Publisher : Addison-Wesley Professional
ISBN 13 : 9780201786064
Total Pages : 366 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Requirements by Collaboration by : Ellen Gottesdiener

Download or read book Requirements by Collaboration written by Ellen Gottesdiener and published by Addison-Wesley Professional. This book was released on 2002 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I spend much time helping organizations capture requirements and even more time helping them recover from not capturing requirements. Many of them have gone through some motions regarding requirements as if they were sleepworking. It's time to wake up and do it right-and this book is going to be their alarm clock." - Jerry Weinberg, author of numerous books on productivity enhancement "In today's complex, fast-paced software development environment, collaboration-the intense peer-to-peer conversations that result in products, decisions, and knowledge sharing-is absolutely essential to success. But all too often, attempts to collaborate degenerate into agonizing meetings or ineffectual bull sessions. Ellen's wonderful book will help you bridge the gap-turning the agony of meetings into the ecstasy of effective collaboration." - Jim Highsmith, a pioneer in adaptive software development methods "Requirements by Collaboration presents a wealth of practical tools and techniques for facilitating requirements development workshops. It is suitable-no, essential reading-for requirements workshop facilitators. It will help both technical people and customer representatives participate in these critical contributions to software success." - Karl Wiegers, Principal Consultant, Process Impact, author of Software Requirements "The need for this particular book, at this particular time, is crystal clear. We have entered a new age where software development must be viewed as a form of business problem solving. That means direct user participation in developing 'requirements, ' or more accurately, in jointly working the business problem. That, in turn, means facilitated sessions. In this book, Ellen Gottesdiener provides a wealth of practical ideas for ensuring that you have exactly the right stuff for this all-important area of professional art." - Ronald G. Ross, Principal, Business Rule Solutions, LLC, Executive Editor, www.BRCommunity.com "Gottesdiener's years of software development experience coupled with her straight-forward writing style make her book a perfect choice for either a senior developer or a midlevel project manager. In addition to her technical experience, her knowledge of group dynamics balance the book by educating the reader on how to manage conflict and personality differences within a requirements team-something that is missing from most requirements textbooks...It is a required 'handbook' that will be referred to again and again." - Kay Christian, ebusiness Consultant, Conifer, Colorado "Requirements by Collaboration is a 'must read' for any system stakeholder. End users and system analysts will learn the significant value they can add to the systems development process. Management will learn the tremendous return they may receive from making a modest time/people investment in facilitated sessions. Facilitators will discover ways to glean an amazing amount of high-quality information in a relatively brief time." - Russ Schwartz, Computer System Quality Consultant, Global Biotechnology Firm "In addition to showing how requirements are identified, evaluated, and confirmed, Ellen provides important guidance based on her own real-world experience for creating and managing the workshop environment in which requirements are generated. This book is an engaging and invaluable resource for project teams and sponsors, both business and IT, who are committed to achieving results in the most productive manner possible." - Hal Thilmony, Senior Manager, Business Process Improvement (Finance), CiscoSystems, Inc. "Project managers should read this book for assistance with planning the requirements process. Experienced facilitators will enrich their knowledge. New facilitators can use this book to get them up to speed and become more effective in less time." - Rob Stroober, Competence Development Manager and Project Manager, Deloitte &Touche Consultdata, The Netherlands "While many books discuss the details of software requirement artifacts (for example, use cases), Ellen's new book zeros in on effective workshop techniques and tools used to gather the content of these artifacts. As a pioneer in requirements workshops, she shares her real-life experiences in a comprehensive and easy-to-read book with many helpful examples and diagrams." - Bill Bird, Aera Energy LLC "Requirements by Collaboration is absolutely full of guidance on the most effective ways to use workshops in requirements capture. This book will help workshop owners and facilitators to determine and gain agreement on a sound set of requirements, which will form a solid foundation for the development work that is to follow." - Jennifer Stapleton, Software Process Consultant and author of DSDM: The Methodin Practice "This book provides an array of techniques within a clear, structured process, along with excellent examples of how and when to use them. It's an excellent, practical, and really useful handbook written by a very experienced author!" - Jean-Anne Kirk, Director DSDM Consortium and IAF Professional Development "Ellen has written a detailed, comprehensive, and practical handbook for facilitating groups in gathering requirements. The processes she outlines give the facilitator tools to bring together very different perspectives from stakeholders elegantly and with practical, useable results." - Jo Nelson, Principal, ICA Associates, Inc., Chair, IAF (2001-2002) Requirements by Collaboration: Workshops for Defining Needs focuses on the human side of software development--how well we work with our customers and teammates. Experience shows that the quality and degree of participation, communication, respect, and trust among all the stakeholders in a project can strongly influence its success or failure. Ellen Gottesdiener points out that such qualities are especially important when defining user requirements and she shows in this book exactly what to do about that fact. Gottesdiener shows specifically how to plan and conduct requirements workshops. These carefully organized and facilitated meetings bring business managers, technical staff, customers, and users into a setting where, together, they can discover, evolve, validate, verify, and agree upon their product needs. Not only are their requirements more effectively defined through this collaboration, but the foundation is laid for good teamwork throughout the entire project. Other books focus on how to build the product right. Requirements by Collaboration focuses instead on what must come first--the right product to build.

Stand Back and Deliver

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Author :
Publisher : Pearson Education
ISBN 13 : 0321617088
Total Pages : 288 pages
Book Rating : 4.3/5 (216 download)

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Book Synopsis Stand Back and Deliver by : Pollyanna Pixton

Download or read book Stand Back and Deliver written by Pollyanna Pixton and published by Pearson Education. This book was released on 2009-06-11 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhance Fundamental Value and Establish Competitive Advantage with Leadership Agility Whether you’re leading an organization, a team, or a project, Stand Back and Deliver gives you the agile leadership tools you’ll need to achieve breakthrough levels of performance. This book brings together immediately usable frameworks and step-by-step processes that help you focus all your efforts where they matter most: delivering business value and building competitive advantage. You’ll first discover how to use the authors’ Purpose Alignment Model to make better up-front decisions about where to invest limited resources—and how to filter out activities that don’t drive market leadership. Next, you’ll learn how to collaborate in new ways that unleash your organization’s full talents for innovation. The authors offer the Context Leadership Model for understanding the unique challenges of any project, and they help you tailor your leadership approach to address them. You’ll find a full chapter on organizing information to promote more effective, value-driven decision-making. Finally, drawing on decades of experience working with great leaders, the authors focus on a critical issue you’ll face over and over again: knowing when to step up and lead, and when to stand back and let your team produce results. Coverage includes Effectively evaluating, planning, and implementing large system projects Reducing resistance to process improvements Bringing greater agility to the way you manage products, portfolios, and projects Identifying the tasks that don’t create enough value to be worth your time Developing the forms of collaboration that are crucial to sustaining innovation Mitigating project risks more effectively—especially those associated with complexity and uncertainty Refocusing all decision-making on delivering value to the organization and the marketplace Making decisions at the right time to leverage the best information without stifling progress

The Agile Samurai

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Publisher : Pragmatic Bookshelf
ISBN 13 : 1680504940
Total Pages : 383 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis The Agile Samurai by : Jonathan Rasmusson

Download or read book The Agile Samurai written by Jonathan Rasmusson and published by Pragmatic Bookshelf. This book was released on 2010-09-25 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Printed in full color. Faced with a software project of epic proportions? Tired of over-committing and under-delivering? Enter the dojo of the agile samurai, where agile expert Jonathan Rasmusson shows you how to kick-start, execute, and deliver your agile projects. Combining cutting-edge tools with classic agile practices, The Agile Samurai gives you everything you need to deliver something of value every week and make rolling your software into production a non-event. Get ready to kick some software project butt. By learning the ways of the agile samurai you will discover: how to create plans and schedules your customer and your team can believe in what characteristics make a good agile team and how to form your own how to gather requirements in a fraction of the time using agile user stories what to do when you discover your schedule is wrong, and how to look like a pro correcting it how to execute fiercely by leveraging the power of agile software engineering practices By the end of this book you will know everything you need to set up, execute, and successfully deliver agile projects, and have fun along the way. If you're a project lead, this book gives you the tools to set up and lead your agile project from start to finish. If you are an analyst, programmer, tester, usability designer, or project manager, this book gives you the insight and foundation necessary to become a valuable agile team member. The Agile Samurai slices away the fluff and theory that make other books less-than-agile. It's packed with best practices, war stories, plenty of humor and hands-on tutorial exercises that will get you doing the right things, the right way. This book will make a difference.

Continuous Discovery Habits

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Publisher : Product Talk LLC
ISBN 13 : 1736633317
Total Pages : 201 pages
Book Rating : 4.7/5 (366 download)

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Book Synopsis Continuous Discovery Habits by : Teresa Torres

Download or read book Continuous Discovery Habits written by Teresa Torres and published by Product Talk LLC. This book was released on 2021-05-19 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If you haven't had the good fortune to be coached by a strong leader or product coach, this book can help fill that gap and set you on the path to success." - Marty Cagan How do you know that you are making a product or service that your customers want? How do you ensure that you are improving it over time? How do you guarantee that your team is creating value for your customers in a way that creates value for your business? In this book, you'll learn a structured and sustainable approach to continuous discovery that will help you answer each of these questions, giving you the confidence to act while also preparing you to be wrong. You'll learn to balance action with doubt so that you can get started without being blindsided by what you don't get right. If you want to discover products that customers love-that also deliver business results-this book is for you.

Deliver Great Products That Customers Love

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Publisher : 5D Vision Publishing
ISBN 13 : 9780998985428
Total Pages : 256 pages
Book Rating : 4.9/5 (854 download)

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Book Synopsis Deliver Great Products That Customers Love by : Valerio Zanini

Download or read book Deliver Great Products That Customers Love written by Valerio Zanini and published by 5D Vision Publishing. This book was released on 2018-10-10 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great products are built upon the three pillars of strong customer focus, a culture of agility, and team empowerment. This book explains how to drive product innovation and deliver products that customers love. It's a guide for innovators, leaders, and entrepreneurs, and it includes several interviews with startup CEOs and real-life use cases.

Future, Engage, Deliver

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Publisher : Troubador Publishing Ltd
ISBN 13 : 1848760280
Total Pages : 121 pages
Book Rating : 4.8/5 (487 download)

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Book Synopsis Future, Engage, Deliver by : Steve Radcliffe

Download or read book Future, Engage, Deliver written by Steve Radcliffe and published by Troubador Publishing Ltd. This book was released on 2008 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an essential read for those wishing to develop their leadership skills.

Stand and Deliver

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Publisher : Simon and Schuster
ISBN 13 : 085720677X
Total Pages : 212 pages
Book Rating : 4.8/5 (572 download)

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Book Synopsis Stand and Deliver by : Dale Carnegie Training

Download or read book Stand and Deliver written by Dale Carnegie Training and published by Simon and Schuster. This book was released on 2011-03-31 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stand and Delivergives you everything you need to know to become an incredibly poised, polished, masterful communicator. Someone who can hold an audience of 1, 10, or 1000 in the palm of your hand, from the first word you speak to them until the last. You will learn... •How to identify your authentic self so that you project an original and unique style •How to win over any audience in ONE MINUTE •A 5-point checklist that will make stage fright disappear •A powerful tactic for getting your listeners to act the way you want them to (works equally well with colleagues, children...anyone you talk to!) •The renowned "Magic Formula" technique -- a no-fail 3-step process that ensures your listeners not only remember what you say, but make immediate and positive changes based on it •The secrets to handling hostile or potentially embarrassing questions with ease and professionalism Stand and Deliveris packed with tips, strategies, and secrets you can use immediately to begin dramatically improving all of your communications. You'll be surprised and thrilled by how frequently you find yourself reaching into this amazing arsenal of techniques to help you achieve your goals, and what an enormous impact they will have on every facet of your life.

Release It!

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Publisher : Pragmatic Bookshelf
ISBN 13 : 1680504525
Total Pages : 490 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis Release It! by : Michael T. Nygard

Download or read book Release It! written by Michael T. Nygard and published by Pragmatic Bookshelf. This book was released on 2018-01-08 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: A single dramatic software failure can cost a company millions of dollars - but can be avoided with simple changes to design and architecture. This new edition of the best-selling industry standard shows you how to create systems that run longer, with fewer failures, and recover better when bad things happen. New coverage includes DevOps, microservices, and cloud-native architecture. Stability antipatterns have grown to include systemic problems in large-scale systems. This is a must-have pragmatic guide to engineering for production systems. If you're a software developer, and you don't want to get alerts every night for the rest of your life, help is here. With a combination of case studies about huge losses - lost revenue, lost reputation, lost time, lost opportunity - and practical, down-to-earth advice that was all gained through painful experience, this book helps you avoid the pitfalls that cost companies millions of dollars in downtime and reputation. Eighty percent of project life-cycle cost is in production, yet few books address this topic. This updated edition deals with the production of today's systems - larger, more complex, and heavily virtualized - and includes information on chaos engineering, the discipline of applying randomness and deliberate stress to reveal systematic problems. Build systems that survive the real world, avoid downtime, implement zero-downtime upgrades and continuous delivery, and make cloud-native applications resilient. Examine ways to architect, design, and build software - particularly distributed systems - that stands up to the typhoon winds of a flash mob, a Slashdotting, or a link on Reddit. Take a hard look at software that failed the test and find ways to make sure your software survives. To skip the pain and get the experience...get this book.

Agile Retrospectives

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Publisher : Pragmatic Bookshelf
ISBN 13 : 1680503103
Total Pages : 216 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis Agile Retrospectives by : Esther Derby

Download or read book Agile Retrospectives written by Esther Derby and published by Pragmatic Bookshelf. This book was released on 2006-07-26 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Project retrospectives help teams examine what went right and what went wrong on a project. But traditionally, retrospectives (also known as “post-mortems”) are only held at the end of the project—too late to help. You need agile retrospectives that are iterative and incremental. You need to accurately find and fix problems to help the team today. Now Esther and Diana show you the tools, tricks and tips you need to fix the problems you face on a software development project on an on-going basis. You’ll see how to architect retrospectives in general, how to design them specifically for your team and organization, how to run them effectively, how to make the needed changes and how to scale these techniques up. You’ll learn how to deal with problems, and implement solutions effectively throughout the project—not just at the end. This book will help you: Design and run effective retrospectives Learn how to find and fix problems Find and reinforce team strengths Address people issues as well as technological Use tools and recipes proven in the real world With regular tune-ups, your team will hum like a precise, world-class orchestra.

EMPOWERED

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Publisher : John Wiley & Sons
ISBN 13 : 111969129X
Total Pages : 432 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis EMPOWERED by : Marty Cagan

Download or read book EMPOWERED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2020-12-03 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is it about the top tech product companies such as Amazon, Apple, Google, Netflix and Tesla that enables their record of consistent innovation? Most people think it’s because these companies are somehow able to find and attract a level of talent that makes this innovation possible. But the real advantage these companies have is not so much who they hire, but rather how they enable their people to work together to solve hard problems and create extraordinary products. As legendary Silicon Valley coach--and coach to the founders of several of today’s leading tech companies--Bill Campbell said, “Leadership is about recognizing that there's a greatness in everyone, and your job is to create an environment where that greatness can emerge.” The goal of EMPOWERED is to provide you, as a leader of product management, product design, or engineering, with everything you’ll need to create just such an environment. As partners at The Silicon Valley Product Group, Marty Cagan and Chris Jones have long worked to reveal the best practices of the most consistently innovative companies in the world. A natural companion to the bestseller INSPIRED, EMPOWERED tackles head-on the reason why most companies fail to truly leverage the potential of their people to innovate: product leadership. The book covers: what it means to be an empowered product team, and how this is different from the “feature teams” used by most companies to build technology products recruiting and coaching the members of product teams, first to competence, and then to reach their potential creating an inspiring product vision along with an insights-driven product strategy translating that strategy into action by empowering teams with specific objectives—problems to solve—rather than features to build redefining the relationship of the product teams to the rest of the company detailing the changes necessary to effectively and successfully transform your organization to truly empowered product teams EMPOWERED puts decades of lessons learned from the best leaders of the top technology companies in your hand as a guide. It shows you how to become the leader your team and company needs to not only survive but thrive.

Instruction to Deliver

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Author :
Publisher : Politico's Publishing
ISBN 13 :
Total Pages : 440 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Instruction to Deliver by : Michael Barber

Download or read book Instruction to Deliver written by Michael Barber and published by Politico's Publishing. This book was released on 2007 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Instruction to Deliver, Michael Barber's enthralling inside account of the time, shows just how much was achieved in this relatively short period. It provides revealing pictures of major players in New Labour, especially Tony Blair, and offers a unique insight into the messy reality of getting things done in government. It also gives a fascinating portrait of Michael Barber's upbringing and background, demonstrating the extraordinary drive and commitment required to bring about such a sea change in government culture."--BOOK JACKET.

The Nature of Software Development

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Publisher : Pragmatic Bookshelf
ISBN 13 : 1680505084
Total Pages : 264 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis The Nature of Software Development by : Ron Jeffries

Download or read book The Nature of Software Development written by Ron Jeffries and published by Pragmatic Bookshelf. This book was released on 2015-02-19 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: You need to get value from your software project. You need it "free, now, and perfect." We can't get you there, but we can help you get to "cheaper, sooner, and better." This book leads you from the desire for value down to the specific activities that help good Agile projects deliver better software sooner, and at a lower cost. Using simple sketches and a few words, the author invites you to follow his path of learning and understanding from a half century of software development and from his engagement with Agile methods from their very beginning. The book describes software development, starting from our natural desire to get something of value. Each topic is described with a picture and a few paragraphs. You're invited to think about each topic; to take it in. You'll think about how each step into the process leads to the next. You'll begin to see why Agile methods ask for what they do, and you'll learn why a shallow implementation of Agile can lead to only limited improvement. This is not a detailed map, nor a step-by-step set of instructions for building the perfect project. There is no map or instructions that will do that for you. You need to build your own project, making it a bit more perfect every day. To do that effectively, you need to build up an understanding of the whole process. This book points out the milestones on your journey of understanding the nature of software development done well. It takes you to a location, describes it briefly, and leaves you to explore and fill in your own understanding. What You Need: You'll need your Standard Issue Brain, a bit of curiosity, and a desire to build your own understanding rather than have someone else's detailed ideas poured into your head.

Design and Deliver

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Author :
Publisher : Brookes Publishing Company
ISBN 13 : 9781681254098
Total Pages : 216 pages
Book Rating : 4.2/5 (54 download)

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Book Synopsis Design and Deliver by : Loui Lord Nelson

Download or read book Design and Deliver written by Loui Lord Nelson and published by Brookes Publishing Company. This book was released on 2021 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Written as a practical guide for teachers in inclusive settings, Design and Deliver introduces Universal Design for Learning (UDL) and describes how to effectively implement it in the classroom. UDL is a framework that guides the design of barrier-free, instructionally rich learning environments and lessons that provide access to all students. In this research-based, easy-to-read guide, seasoned teacher and former UDL Coordinator Loui Lord Nelson highlights how K-12 educators can use the three key principles of UDL-Engagement, Representation, and Action & Expression-to meet the needs of diverse learners. The book explains UDL; describes the vocabulary, myths, and brain science underlying it; and offers strategies, lesson plan guidance, and techniques to implement it"--

INSPIRED

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Publisher : John Wiley & Sons
ISBN 13 : 111938754X
Total Pages : 370 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis INSPIRED by : Marty Cagan

Download or read book INSPIRED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2017-11-17 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business. With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations—dramatically improving their own product efforts. Whether you’re an early stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success. Filled with the author’s own personal stories—and profiles of some of today’s most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix—INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love. The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new—sharing the latest practices and techniques of today’s most-successful tech product companies, and the men and women behind every great product.

Beyond the Familiar

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470976500
Total Pages : 185 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Beyond the Familiar by : Patrick Barwise

Download or read book Beyond the Familiar written by Patrick Barwise and published by John Wiley & Sons. This book was released on 2011-09-19 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strong customer-focused companies have a clear, relevant promise which they obsessively deliver day-in, day-out. At the same time, they relentlessly drive the market by evolving the offer in the face of market developments and opportunities. Because they meet customer needs better than the competition, again and again, they are able to generate sustainable, profitable, market-leading organic growth. The problem the book addresses is how to achieve this. The authors identify five key steps using their framework for success: Offer a clear, relevant customer promise Build customer trust by reliably delivering that promise Continuously improve the promise, while still reliably delivering it Drive the market by innovating beyond the familiar Support all this with an open organization that promotes frank discussion based on clear facts and market feedback. Above all the book runs counter to the fashionable claim that the starting-point for business success should be to find a 'blue-sky', 'out-of-the-box' breakthrough innovation. Barwise and Meehan use many compelling cases to illustrate how managers can find ways within their existing network and organization to achieve long term growth.

The Project Management Book

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Author :
Publisher : Pearson UK
ISBN 13 : 0273788795
Total Pages : 223 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis The Project Management Book by : Richard Newton

Download or read book The Project Management Book written by Richard Newton and published by Pearson UK. This book was released on 2013-04-29 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Project Management Book addresses the real-life scenarios and issues that anyone responsible for managing a project is likely to face on a day to day basis. It provides solutions to the everyday issues involved in managing projects, including: Defining your project Understanding your role as a project manager Dealing with external problems Learning from Lean and Six Sigma Delivering projects in times of change It also includes a handy glossay of project management jargon The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.