Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Designing And Implementing Grievance Redress Mechanisms
Download Designing And Implementing Grievance Redress Mechanisms full books in PDF, epub, and Kindle. Read online Designing And Implementing Grievance Redress Mechanisms ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis Designing and Implementing Grievance Redress Mechanisms by : Asian Development Bank
Download or read book Designing and Implementing Grievance Redress Mechanisms written by Asian Development Bank and published by Asian Development Bank. This book was released on 2010-05-01 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide clarifies the concept of grievance redress mechanisms and presents the rationale for their implementation. It shows how grievance redress should be built into projects' policy and institutional frameworks as well as planning models. It also describes the key elements of grievance redress mechanisms and provides step-by-step guidelines for designing and implementing these mechanisms. Annexes to the guide offer practical tools, samples of monitoring charts and forms, flow charts, terms of reference, an input on capacity building for grievance redress, and other materials needed for the design and implementation of a grievance mechanism. The guide evolved through experiences accumulated in the Southern Transport Development Project in Sri Lanka.
Book Synopsis Cash Transfers for Poverty Reduction by : Francisco V. Ayala
Download or read book Cash Transfers for Poverty Reduction written by Francisco V. Ayala and published by Routledge. This book was released on 2023-12-18 with total page 463 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past 20 years, more than 100 countries have implemented social safety nets, targeted at the poorest and most vulnerable. Impact evaluations have shown the effectiveness of these programmes, and policymakers have explored different methods of delivery, including cash transfers. Cash Transfers for Poverty Reduction offers the first systematic discussion of the design and implementation of poverty reduction schemes, and cash transfer programmes in particular. The authors also draw on their own practical experienceand present global case studies to show the effects that these decisions have on operations and outcomes. Featuring end-of-chapter questions and answers to help test your knowledge, this book offers an operational guide for key stakeholders, officials and students in understanding the design, implementation, and monitoring and evaluation of cash transfer programmes.
Book Synopsis Impact Evaluation in Practice, Second Edition by : Paul J. Gertler
Download or read book Impact Evaluation in Practice, Second Edition written by Paul J. Gertler and published by World Bank Publications. This book was released on 2016-09-12 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of the Impact Evaluation in Practice handbook is a comprehensive and accessible introduction to impact evaluation for policy makers and development practitioners. First published in 2011, it has been used widely across the development and academic communities. The book incorporates real-world examples to present practical guidelines for designing and implementing impact evaluations. Readers will gain an understanding of impact evaluations and the best ways to use them to design evidence-based policies and programs. The updated version covers the newest techniques for evaluating programs and includes state-of-the-art implementation advice, as well as an expanded set of examples and case studies that draw on recent development challenges. It also includes new material on research ethics and partnerships to conduct impact evaluation. The handbook is divided into four sections: Part One discusses what to evaluate and why; Part Two presents the main impact evaluation methods; Part Three addresses how to manage impact evaluations; Part Four reviews impact evaluation sampling and data collection. Case studies illustrate different applications of impact evaluations. The book links to complementary instructional material available online, including an applied case as well as questions and answers. The updated second edition will be a valuable resource for the international development community, universities, and policy makers looking to build better evidence around what works in development.
Book Synopsis The Practice of Independent Accountability Mechanisms (IAMs) by : Owen McIntyre
Download or read book The Practice of Independent Accountability Mechanisms (IAMs) written by Owen McIntyre and published by BRILL. This book was released on 2019-11-04 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Multilateral development banks and other development agencies have adopted environmental and social safeguard policies setting due diligence standards for the provision of project finance. Such policies are evolving in terms of the activities covered and in their normative requirements. Recent iterations incorporate human rights requirements, recognising the imperative of adopting human rights-based approaches to development. Each institution has also established independent accountability mechanisms (IAM), variously functioning to ensure compliance with the applicable safeguards, to advise management regarding the application of the obligations involved, and to facilitate communication with affected communities and individuals with a view to resolving project-related disputes. IAMs are central to the implementation, interpretation, and ongoing elaboration of safeguard policies, and thus to the environmental and social good governance so essential for sustainable development. This edited volume presents a series of in-depth examinations by leading experts from banking institutions, academia and civil society, of key aspects of the rapidly evolving practice of IAMs, and of the implications of such practice for environmental and social governance.
Book Synopsis Citizens and Service Delivery by : Alaka Holla
Download or read book Citizens and Service Delivery written by Alaka Holla and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors health, education and social protection which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various social accountability tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens individually and collectively can influence service delivery through access to information and opportunities to use it to hold providers both frontline service providers and program managers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.
Book Synopsis Challenges in Implementing Best Practices in Involuntary Resettlement by : Jayantha Perera
Download or read book Challenges in Implementing Best Practices in Involuntary Resettlement written by Jayantha Perera and published by Asian Development Bank. This book was released on 2016-12-01 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Infrastructure projects sometimes physically displace households and disrupt income sources and livelihoods. The Asian Development Bank offers several good governance practices to its borrowers to minimize such adverse impacts, especially since the absorption of such best practices by countries is usually slow and erratic. This publication presents an in-depth case study from a complex and sensitive infrastructure project in Sri Lanka, where international best practices in involuntary resettlement were successfully merged with local legal systems. The publication demonstrates that the application of best practices to infrastructure projects needs continuous consultations with affected people and a firm commitment of resources.
Book Synopsis ADB Annual Report 2010 by : Asian Development Bank
Download or read book ADB Annual Report 2010 written by Asian Development Bank and published by Asian Development Bank. This book was released on 2011-04-01 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2010 Annual Report of the Board of Directors to the Board of Governors of the Asian Development Bank (ADB) reviews ADB's operations, projects, internal administration, financial management and includes a separate report on the activities of the Special Funds of ADB. The report also contains chapters on regional, sectoral and thematic highlights. It also includes the complete financial statements and opinions of the independent auditors, a statistical annex, and appendixes.
Book Synopsis Sourcebook on the Foundations of Social Protection Delivery Systems by : Kathy Lindert
Download or read book Sourcebook on the Foundations of Social Protection Delivery Systems written by Kathy Lindert and published by World Bank Publications. This book was released on 2020-10-29 with total page 597 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sourcebook on the Foundations of Social Protection Delivery Systems synthesizes real-world experiences and lessons learned of social protection delivery systems from around the globe. It takes a broad view of social protection, covering various intended populations such as poor or low-income families, unemployed workers, persons with disabilities, and individuals facing social risks. It discusses many types of interventions that governments provide to individuals, families, or households, including categorical programs, poverty-targeted programs, labor benefits and services, disability benefits and services, and social services. The Sourcebook seeks to address concrete “how-to†? questions, including: • How do countries deliver social protection benefits and services? • How do they do so effectively and efficiently? • How do they ensure dynamic inclusion, especially for the most vulnerable and needy? • How do they promote better coordination and integration—not only among social protection programs but also among programs in other parts of government? • How can they meet the needs of their intended populations and provide a better client experience? The delivery systems framework elaborates on the key elements of that operating environment. The framework is anchored in core implementation phases along the delivery chain. Key actors, including people and institutions, interact all along that delivery chain. Those interactions are facilitated by communications, information systems, and technology. This framework can apply to the delivery of one or many programs and to the delivery of adaptive social protection. The Sourcebook structures itself around eight key principles that can frame the delivery systems mind-set: 1. There is no single blueprint for delivery systems, but there are commonalities, and those common elements constitute the core of the delivery systems framework. 2. Quality of implementation matters, and weaknesses in any of the core elements will negatively affect the entire system, reducing the impacts of the program(s) they support. 3. Delivery systems evolve over time, in a nonlinear fashion, and their starting points matter. 4. Efforts should be made to “keep it simple†? and to “do simple well,†? from the start. 5. The “first mile†?—people’s direct interface with administrative functions—is often the weakest link in the delivery chain; improving it may take systemic change but will greatly improve overall efficiencies and mitigate the risk of failures on the frontlines. 6. Social protection programs do not operate in a vacuum, and thus their delivery systems should not be developed in silos; synergies across institutions and information systems are possible and can improve program outcomes. 7. Social protection delivery systems can contribute more broadly to government’s ability to serve other sectors, such as health insurance subsidies, scholarships, social energy tariffs, housing benefits, and legal services. 8. The dual challenges of inclusion and coordination are pervasive and perennial and encourage the continuous improvement of delivery systems, through a dynamic, integrated, and human-centered approach.
Book Synopsis A Sourcebook for Engaging with Civil Society Organizations in Asian Development Bank Operations by : Asian Development Bank
Download or read book A Sourcebook for Engaging with Civil Society Organizations in Asian Development Bank Operations written by Asian Development Bank and published by Asian Development Bank. This book was released on 2021-12-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: With their unique strengths and specialized knowledge of their communities and constituencies, civil society organizations (CSOs) have an essential role to play in creating a more prosperous, inclusive, resilient, and sustainable Asia and the Pacific. This publication provides guidance on how CSOs can be more effectively engaged in Asian Development Bank (ADB) operations to maximize the benefits for its developing member countries. It provides advice, templates, and tips for ADB staff and country officials to use when designing, implementing, and monitoring ADB-financed operations.
Book Synopsis Corporate Power and Human Rights by : Manette Kaisershot
Download or read book Corporate Power and Human Rights written by Manette Kaisershot and published by Routledge. This book was released on 2018-02-02 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is ample evidence about the negative effects business activity of all types can have on the provision of human rights. Equally, there can be little doubt economic development, usually driven through business activity and trade, is necessary for any state to provide the institutions and infrastructure necessary to secure and provide human rights for their citizens. The United Nations and businesses recognise this tension and are collaborating to effect change in business behaviours through voluntary initiatives such as the Global Compact and John Ruggie’s Guiding Principles. Yet voluntary approaches are evidently failing to prevent human rights violations and there are few alternatives in law for affected communities to seek justice. This book seeks to robustly challenge the current status quo of business approaches to human rights in order to develop meaningful alternatives in an attempt to breech the gap between the realities of business and human rights and its discourse. This book was previously published as a special issue of the International Journal of Human Rights.
Book Synopsis Fundamentos de los sistemas de implementación de protección social by : Kathy Lindert
Download or read book Fundamentos de los sistemas de implementación de protección social written by Kathy Lindert and published by World Bank Publications. This book was released on 2023-01-13 with total page 735 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentos de los sistemas de implementación de protección social: Libro de referencia sintetiza las experiencias reales y las lecciones aprendidas de la aplicación de estos sistemas en todo el mundo mostrando una perspectiva amplia de la protección social sobre diversas poblaciones objetivo, como familias pobres o de bajos ingresos, trabajadores en situación de desempleo, personas en condición de discapacidad y personas en situación de riesgo social. El libro analiza diferentes tipos de intervenciones de los gobiernos para ayudar a las personas, familias u hogares mediante programas categóricos, programas contra la pobreza, programas y servicios laborales, prestaciones y servicios por discapacidad, y servicios sociales. El libro de referencia aborda preguntas concretas sobre procedimientos, el «cómo», entre las que se encuentran: ¿Cómo distribuyen los países los beneficios y servicios sociales? ¿Cómo logran hacerlo de forma eficaz y eficiente? ¿Cómo garantizan la inclusión dinámica, sobre todo para las personas más vulnerables y necesitadas? ¿Cómo promueven una mejor coordinación e integración, no sólo entre los programas de protección social, sino también entre programas de otros sectores del gobierno? ¿Cómo pueden responder a las necesidades de sus poblaciones objetivo y proporcionar una mejor experiencia al cliente? El marco de sistemas de implementación profundiza en los elementos clave de ese entorno operativo. Dicho marco se basa en fases esenciales a lo largo de la cadena de implementación. Los actores principales, como las personas y las instituciones, interactúan a lo largo de esta cadena a través de las comunicaciones, los sistemas de información y la tecnología. Este marco se puede aplicar a la implementación de uno o varios programas y a la implementación de la protección social adaptativa. El libro de referencia se estructura en torno a ocho principios que encuadran el concepto de los sistemas de implementación: 1. No hay un modelo único para los sistemas de implementación, pero existen puntos en común que constituyen el núcleo del marco de los sistemas de implementación. 2. La calidad de la implementación es importante: Las debilidades en alguno de los elementos principales afectarán negativamente a todo el sistema, lo que, a su vez, reducirá el impacto de los programas a los que dan apoyo. 3. Los sistemas de implementación evolucionan a lo largo del tiempo de forma no lineal, y los puntos de partida son fundamentales. 4. Es necesario buscar «la sencillez» y «hacer bien lo sencillo» desde el inicio. 5. La «primera milla» (la interfaz mediante la cual las personas interaccionan directamente con las funciones administrativas) suele ser el eslabón más débil en la cadena de implementación. Reformarlo puede requerir un cambio sistémico, pero mejorará considerablemente la eficacia general y mitigará el riesgo de fallos en la primera instancia. 6. Los programas de protección social no operan en un vacío, por lo que sus sistemas de implementación no deberían desarrollarse de forma aislada. Las sinergias entre distintas instituciones y sistemas de información son posibles y pueden mejorar los resultados de los programas. 7. Los sistemas de implementación de protección social contribuyen a la capacidad del gobierno de ayudar a otros sectores, por ejemplo, las subvenciones para seguros de salud, las becas, las tarifas energéticas sociales, las ayudas para la vivienda y los servicios legales. 8. Los desafíos asociados a la inclusión y a la coordinación son amplios y perennes, y motivan la mejora continua de los sistemas de implementación a través de un planteamiento dinámico, integrado y centrado en las personas.
Book Synopsis Les systèmes de mise en œuvre de la protection sociale by : Kathy Lindert
Download or read book Les systèmes de mise en œuvre de la protection sociale written by Kathy Lindert and published by World Bank Publications. This book was released on 2023-01-13 with total page 727 pages. Available in PDF, EPUB and Kindle. Book excerpt: Le Manuel de référence sur les systèmes de mise en œuvre de la protection sociale synthétise les expériences et les leçons apprises des systèmes de mise en œuvre de la protection sociale à travers le monde. Il adopte un concept de la protection sociale large, qui couvre différentes populations telles que les familles pauvres ou à faible revenu, les chômeurs, les personnes handicapées et les personnes confrontées à des risques sociaux. Il analyse différents types d’interventions des gouvernements pour la protection des individus, des familles ou des ménages, au travers de programmes spécifiques allant de programmes ciblant la pauvreté, aux prestations et services en faveur de l’emploi, et aux prestations et services au bénéfice des personnes handicapées et d’autres services sociaux. Ce Manuel de référence cherche à répondre à différentes questions pratiques soulevées au cours de la mise en œuvre, en particulier : • Comment les pays mettent-ils en œuvre les prestations et services de protection sociale ? • Comment le font-ils avec l’efficacité et l’efficience voulues ? • Comment assurent-ils une inclusion dynamique, en particulier celle des personnes les plus vulnérables et les plus défavorisées ? • Comment favorisent-ils une meilleure coordination et intégration non seulement entre les différents programmes de protection sociale mais aussi avec les programmes mis en œuvre par d’autres acteurs gouvernementaux ? • Comment peuvent-ils répondre aux besoins des populations ciblées et assurer une meilleure expérience client ? Le cadre de mise en œuvre des systèmes de protection sociale précise les principaux éléments de cet environnement opérationnel. Il se décline en différentes phases qui s’échelonnent tout au long de la chaîne de mise en oeuvre. Ces phases sont les lieux d’interactions entre différents acteurs, parmi lesquels des personnes et des institutions. La communication, les systèmes d’information et la technologie facilitent ces interactions. Ce cadre peut s’appliquer à la mise en œuvre d’un ou plusieurs programmes ainsi qu’à la mise en place d’une protection sociale adaptative. Le Manuel de référence des systèmes de mise en œuvre de la protection sociale s’articule autour de huit principes clés qui constituent le code de conduite de la mise en œuvre : 1. Les systèmes de mise en œuvre ne suivent pas un modèle unique, mais tous les modèles partagent des points communs qui forment le coeur du cadre de mise en œuvre des systèmes de protection sociale. 2. La qualité de la mise en œuvre a une grande importance et la faiblesse de l’un des éléments constitutifs de la chaîne de mise en œuvre affectera négativement l’ensemble de celle-ci et réduira les impacts du ou des programmes qui lui sont associés. 3. Les systèmes de mise en œuvre évoluent dans le temps, de manière non linéaire et leur point de départ est important. 4. Dès le début de la mise en œuvre, des efforts devront être déployés pour « garder les choses simples » et pour « bien faire les choses simples ». 5. Le premier segment de la chaîne, à savoir l’interface entre les futurs bénéficiaires et l’administration, est souvent son maillon le plus faible. Son amélioration peut nécessiter des changements systémiques, mais ceux-ci contribueront considérablement à l’efficacité globale et atténueront les risques d’échec de cette interface. 6. Les programmes de protection sociale ne fonctionnent pas dans le vide et, par conséquent, leur système de mise en œuvre ne doit pas être développé en vase clos. Des opportunités de synergies entre institutions et systèmes d’information existent et les saisir peut améliorer les résultats des programmes. 7. Au-delà de la protection sociale, ces systèmes de mise en œuvre peuvent aussi améliorer la capacité des gouvernements à fournir d’autres prestations ou services, comme les subventions à l’assurance maladie, les bourses d’études, les tarifs sociaux de l’énergie, les allocations logement et l’accès aux services juridiques. 8. L’inclusion et la coordination sont des défis omniprésents et permanents. Pour les relever, il faut donc améliorer de façon continue les systèmes de mise en œuvre à travers une approche dynamique, intégrée et centrée sur la personne.
Book Synopsis Proceedings of International Conference on Recent Advancement on Computer and Communication by : Basant Tiwari
Download or read book Proceedings of International Conference on Recent Advancement on Computer and Communication written by Basant Tiwari and published by Springer. This book was released on 2018-04-18 with total page 657 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is a compilation of best papers presented at International Conference on Recent Advancement in Computer and Communication (ICRAC 2017) organized by IMPLab Research and Innovation Foundation, Bhopal, India. The book covers all aspects of computers and communication techniques including pervasive computing, distributed computing, cloud computing, sensor and adhoc network, image, text and speech processing, pattern recognition and pattern analysis, digital signal processing, digital electronics, telecommunication technologies, robotics, VLSI technologies, embedded system, satellite communication, digital signal processing, and digital communication. The papers included are original research works of experts from industry, government centers and academic institutions; experienced in engineering, design and research.
Author :American Bar Association. House of Delegates Publisher :American Bar Association ISBN 13 :9781590318737 Total Pages :216 pages Book Rating :4.3/5 (187 download)
Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates
Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.
Book Synopsis Meaningful Stakeholder Engagement by : Reidar Kvam
Download or read book Meaningful Stakeholder Engagement written by Reidar Kvam and published by Inter-American Development Bank. This book was released on 2019-11-07 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This technical note summarizes key objectives, principles and elements of stakeholder engagement. It is based on lessons learned and evolving standards, and has been prepared as a joint publication by several Multilateral Finance Institutions (MFIs). While the note is informed by, and intended to be consistent with, core principles and approaches shared by many MFIs and other institutions, it does not represent official policy or formal requirements of any of the participating MFIs. The note summarizes core principles and elements of international good practice, but there may be cases where either national law or specific requirements of MFIs or other institutions have stricter or more specific requirements than the approach suggested in this note. In such cases, the formal requirements should be met. The note’s primary intended audience are practitioners tasked with organizing consultations and stakeholder engagement as part of preparing and implementing projects. The emphasis in the note is on integrating stakeholder engagement into project design and implementation. In some projects, there may be one or more dedicated persons responsible for stakeholder engagement, while in other projects this function may be combined with the role of social and environmental specialists responsible for risk management or other project aspects. The note may also be of relevance for staff in financial institutions responsible for due diligence and advice to clients and borrowers; for licensing authorities; and for managers and others responsible for ensuring that the stakeholder engagement process is appropriately resourced and integrated into project decision-making.
Book Synopsis Citizens and Service Delivery by : Dena Ringold
Download or read book Citizens and Service Delivery written by Dena Ringold and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: The report reviews how citizens can influence education, health and social protection services through access to information and opportunities to hold providers accountable. It takes stock of international evidence and experience from projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work.
Book Synopsis Making Devolution Work for Service Delivery in Kenya by : Abdu Muwonge
Download or read book Making Devolution Work for Service Delivery in Kenya written by Abdu Muwonge and published by World Bank Publications. This book was released on 2022-02-23 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kenya adopted a new Constitution and began the process of devolution in 2010. The new Constitution was the institutional response to longstanding grievances over the centralization of state powers and public sector resources, and regional disparities in service delivery and development outcomes. This radical restructuring of the Kenyan state has three main objectives: decentralizing political power, public sector functions, and public finances; ensuring a more equitable spatial distribution of resources between regions; and promoting more accountable, participatory, and responsive government at all levels. The first elections under the new Constitution were held in 2013. Alongside the national government, 47 new county governments were established. Each county government is made up of a County Executive, headed by an elected Governor and works under the oversight of an elected County Assembly. Seven years after the "devolution train" left the station, this report takes stock of how devolution has affected the delivery of devolved basic services to Kenyan citizens. Whereas devolution was driven by political reform, the ensuing institutions and systems were expected to deliver greater socioeconomic equity through devolved service delivery. The Making Devolution Work for Service Delivery (MDWSD) study is the first major assessment of Kenya’s devolution reform. The study was a jointly coordinated effort by the Government of Kenya and the World Bank. The study provides key messages with respect to what is working, what is not working, and what could work better to enhance service delivery based on the currently available data. It provides an independent assessment of service delivery performance in five sectors, namely health, education, agriculture, urban, and water services and includes an in-depth review of the main pillars of devolved service delivery, namely public financial management, intergovernmental finance, human resource management, politics and accountability.
