Customer Experiences With Soul A New Era In Design

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Customer Experiences with Soul: A New Era in Design

Author : Simon Robinson
Publisher : Lulu.com
ISBN 13 : 0995715807
Total Pages : 250 pages
Book Rating : 4.9/5 (957 download)

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Book Synopsis Customer Experiences with Soul: A New Era in Design by : Simon Robinson

Download or read book Customer Experiences with Soul: A New Era in Design written by Simon Robinson and published by Lulu.com. This book was released on 2017 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: This pioneering book explains how a whole organisation can come together to evolve an entirely new way of being in the world. It introduces the Holonomic Circle, a new tool which provides a holistic framework for designers, corporate executives, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences. The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers. Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.

Selling Your Value Proposition

Author : Cindy Barnes
Publisher : Kogan Page Publishers
ISBN 13 : 0749479922
Total Pages : 233 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Selling Your Value Proposition by : Cindy Barnes

Download or read book Selling Your Value Proposition written by Cindy Barnes and published by Kogan Page Publishers. This book was released on 2017-05-03 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: A value proposition is created from the combination of a company's products and services, and the value gained by the customer. It is used to drive better business, and is essential to success for any business - without it, companies are at risk of losing customers and being drowned out in crowded marketplaces. Selling Your Value Proposition is a practical, user-friendly guide to establishing a streamlined customer-centric selling process to communicate and express value propositions, enabling companies to convey their value-creating stories to customers consistently. Featuring case studies and interviews with renowned business leaders and influencers, Selling Your Value Proposition demonstrates how value propositions adeptly position a business across a range of industries. The techniques and skills shared have all been honed through the authors' experience with more than 600 companies around the world, and clear, step-by-step guidelines will empower all readers to effectively focus their value propositions for competitive success.

Beyond Aesthetics: The Science and Soul of Product Design

Author : Prof. Shoeb Iqbal Khan
Publisher : Inkbound Publishers
ISBN 13 : 8197081379
Total Pages : 213 pages
Book Rating : 4.1/5 (97 download)

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Book Synopsis Beyond Aesthetics: The Science and Soul of Product Design by : Prof. Shoeb Iqbal Khan

Download or read book Beyond Aesthetics: The Science and Soul of Product Design written by Prof. Shoeb Iqbal Khan and published by Inkbound Publishers. This book was released on 2021-08-21 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Journey into the science and soul of product design, exploring how aesthetics and functionality merge to create impactful products. This book offers insights into design thinking, processes, and innovations that shape the products we use every day.

Design for Good

Author : John Cary
Publisher : Island Press
ISBN 13 : 1610917936
Total Pages : 281 pages
Book Rating : 4.6/5 (19 download)

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Book Synopsis Design for Good by : John Cary

Download or read book Design for Good written by John Cary and published by Island Press. This book was released on 2017-10-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book reveals a new understanding of the ways that design shapes our lives and gives professionals and interested citizens the tools to seek out and demand designs that dignify.

How to be a Graphic Designer, Without Losing Your Soul

Author : Adrian Shaughnessy
Publisher :
ISBN 13 : 9781856697095
Total Pages : 0 pages
Book Rating : 4.6/5 (97 download)

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Book Synopsis How to be a Graphic Designer, Without Losing Your Soul by : Adrian Shaughnessy

Download or read book How to be a Graphic Designer, Without Losing Your Soul written by Adrian Shaughnessy and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Graphic designers constantly complain that there is no career manual to guide them through the profession. Design consultant and writer Adrian Shaughnessy draws on a wealth of experience to provide just such a handbook. Aimed at the independent-minded, it addresses the concerns of young designers who want to earn a living by doing expressive and meaningful work and avoid becoming a hired drone working on soulless projects. It offers straight-talking advice on how to establish your design career and suggestions - that you wont have been taught at college - for running a successful business. This revised, extended edition includes all-new chapters covering professional skills, the creative process, and global trends, including green issues, ethics and the rise of digital culture. The book contains all-new imagery, and the previous interviews have been replaced with new ones, each focusing on a specific issue of importance to graphic designers.

Frontiers of Knowledge: Scientific and Spiritual Sources for a New Era

Author : Douglas Kinney
Publisher : Mira Digital Publishing
ISBN 13 : 0991226348
Total Pages : 490 pages
Book Rating : 4.9/5 (912 download)

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Book Synopsis Frontiers of Knowledge: Scientific and Spiritual Sources for a New Era by : Douglas Kinney

Download or read book Frontiers of Knowledge: Scientific and Spiritual Sources for a New Era written by Douglas Kinney and published by Mira Digital Publishing. This book was released on 2014-06-06 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frontiers of Knowledge is the story of unfolding developments that are revolutionizing our understanding of ourselves and our place in the universe. We are birthing a new era in which our ideas about the nature and source of reality are swiftly changing. Insights from quantum physics suggest that the basis of our physical world is actually mental—conscious thoughts. Other discoveries are causing us to redefine our concepts of mind and the elusive thing we call consciousness. All strongly hint that spirituality is the underlying source of everything. Frontier scientists and scientifically trained researchers are providing us with a rich and expanding base of knowledge through systematic investigations of startling phenomena that have been observed in quantum physics, cosmology, biology, psychology, disease and healing, death, near-death experiences, reincarnation experiences, and those occurring in spiritual hypnosis on the nature of the spiritual realm. New concepts of reality are especially needed to explain the incredibly finetuned characteristics and the mysterious nature of our physical universe. Ninety-five percent of the universe’s energy and mass are a mystery to scientists, and for the moment, we resort to naming them dark matter and dark energy. The last time a comparable knowledge revolution occurred was in the late sixteenth century when astronomers determined that the planets revolved around the sun, not the earth. Historians call it the Copernican Revolution because it led to modern Western science. From one perspective, the new era predicted in this book—a revolution in its own right—can be considered the completion of the quantum revolution by defining and explaining the role of consciousness in our universe. An underlying aspect of this new revolution is the sense that humanity is moving into a new era of rapidly expanding knowledge of the human spirit (our soul aspect) and non-physical realities. Until now, this emerging knowledge has not been organized into a coherent and comprehensive structure. Frontiers of Knowledge provides the first outline of this new structure of reality.

Design, User Experience, and Usability: Design for Emotion, Well-being and Health, Learning, and Culture

Author : Marcelo M. Soares
Publisher : Springer Nature
ISBN 13 : 303105900X
Total Pages : 517 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Design, User Experience, and Usability: Design for Emotion, Well-being and Health, Learning, and Culture by : Marcelo M. Soares

Download or read book Design, User Experience, and Usability: Design for Emotion, Well-being and Health, Learning, and Culture written by Marcelo M. Soares and published by Springer Nature. This book was released on 2022-06-16 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 11th International Conference on Design, User Experience, and Usability, DUXU 2022, held as part of the 23rd International Conference, HCI International 2022, which was held virtually in June/July 2022. The total of 1271 papers and 275 posters included in the HCII 2022 proceedings was carefully reviewed and selected from 5487 submissions. The DUXU 2022 proceedings comprise three volumes; they were organized in the following topical sections: Part I: Processes, Methods, and Tools for UX Design and Evaluation; User Requirements, Preferences, and UX Influential Factors; Usability, Acceptance, and User Experience Assessment. Part II: Emotion, Motivation, and Persuasion Design; Design for Well-being and Health.- Learning Experience Design; Globalization, Localization, and Culture Issues. Part III: Design Thinking and Philosophy; DUXU Case Studies; Design and User Experience in Emerging Technologies.

Soul Creations: Designing Exceptional Customer Experiences and Heart-Centric Worthy Lives

Author : Johnny Sfeir Karam
Publisher : Johnny Sfeir
ISBN 13 : 9781736969205
Total Pages : 192 pages
Book Rating : 4.9/5 (692 download)

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Book Synopsis Soul Creations: Designing Exceptional Customer Experiences and Heart-Centric Worthy Lives by : Johnny Sfeir Karam

Download or read book Soul Creations: Designing Exceptional Customer Experiences and Heart-Centric Worthy Lives written by Johnny Sfeir Karam and published by Johnny Sfeir. This book was released on 2021-07-27 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create experiences that last a lifetime and beyond Customers and employees crave experiences they will remember for a lifetime and more if possible. Experiences done superbly bring followers who become loyal to a brand and even make it a part of their identity and lifestyle. Inside this special book you'll find the principles by which you can not only create exceptional customer experiences but also live your life to its fullest, creating new possibilities, and transforming companies into the best of what they offer. In Soul Creations I invite you into my successes and triumphs but also my failures and setbacks, so that you can witness how to transform and continue to transform your career as I did. In each chapter I provide you with powerful exercises and a solid process to discover, develop and deliver a unique Customer Experience Performance to help you step into new roles with courage and action. Soul Creations will provide everything you need to: -✓ Position your brand in front of customers who are ready to be amazed. ✓ Create story-worthy experiences that bring customers back again and again. ✓ Design experiences that have a positive impact on your internal and external customers. ✓ Inspire your employees to learn, grow, and perform at their peak. ✓ Train leaders of the future on how to enhance customer experiences. ✓ Create a world in which companies are equipped to provide the human connection we all crave. ✓ Design your signature story in order to grow your platform, have more impact and attract opportunities My inspirations: Vans and Chiara Serving my wife because of her cancer disease helped me as a customer experience expert to create an atmosphere, accept and deliver what helped her disconnect from the gravity of being very sick and enjoy each moment every day I helped her feel alive and vibrant. This is the promise that I gave my wife before she passed away -- to make this book reality and dedicated to her and my daughter, Chiara, on the autism spectrum. I became both dad and a mom for her, making her every moment far from bad emotions or feelings -- just happiness and positivity. My sweet girls inspired me as well to value more and more what I do and the great importance of serving others.

Managing Strategic Design

Author : Ray Holland
Publisher : Bloomsbury Publishing
ISBN 13 : 113732595X
Total Pages : 356 pages
Book Rating : 4.1/5 (373 download)

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Book Synopsis Managing Strategic Design by : Ray Holland

Download or read book Managing Strategic Design written by Ray Holland and published by Bloomsbury Publishing. This book was released on 2014-11-20 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: This core textbook emphasizes the power of design management to drive corporate strategic goals, showing how design strategies can be thoughtfully formulated and managed to improve the performance of organizations. Taking an engaging and accessible approach, this book will help design students and graduates to apply new concepts of design management in their works and to use design strategically to achieve organizational visions and targets. Throughout the book's tripartite structure – comprising an introduction to the topic, followed by sections on how strategic design can be used to support key businesses functions and how it can be used to push organisations forward – a strong link is made between design and marketing and the delivery of design-led branding. This textbook is essential for upper level undergraduate and postgraduate students studying design management on art and design degrees. It also caters for practitioners and specialist elective modules offered on business and management, and marketing and entrepreneurship courses in business schools.

The Soul of A New Machine

Author : Tracy Kidder
Publisher : Back Bay Books
ISBN 13 : 0316204552
Total Pages : 222 pages
Book Rating : 4.3/5 (162 download)

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Book Synopsis The Soul of A New Machine by : Tracy Kidder

Download or read book The Soul of A New Machine written by Tracy Kidder and published by Back Bay Books. This book was released on 2011-08-23 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tracy Kidder's "riveting" (Washington Post) story of one company's efforts to bring a new microcomputer to market won both the Pulitzer Prize and the National Book Award and has become essential reading for understanding the history of the American tech industry. Computers have changed since 1981, when The Soul of a New Machine first examined the culture of the computer revolution. What has not changed is the feverish pace of the high-tech industry, the go-for-broke approach to business that has caused so many computer companies to win big (or go belly up), and the cult of pursuing mind-bending technological innovations. The Soul of a New Machine is an essential chapter in the history of the machine that revolutionized the world in the twentieth century. "Fascinating...A surprisingly gripping account of people at work." --Wall Street Journal

Advances in Usability, User Experience, Wearable and Assistive Technology

Author : Tareq Z. Ahram
Publisher : Springer Nature
ISBN 13 : 3030800911
Total Pages : 1163 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Advances in Usability, User Experience, Wearable and Assistive Technology by : Tareq Z. Ahram

Download or read book Advances in Usability, User Experience, Wearable and Assistive Technology written by Tareq Z. Ahram and published by Springer Nature. This book was released on 2021-07-07 with total page 1163 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses emerging issues in usability, interface design, human–computer interaction, user experience and assistive technology. It highlights research aimed at understanding human interactions with products, services and systems and focuses on finding effective approaches for improving the user experience. It also discusses key issues in designing and providing assistive devices and services for individuals with disabilities or impairment, offering them support with mobility, communication, positioning, environmental control and daily living. The book covers modeling as well as innovative design concepts, with a special emphasis on user-centered design, and design for specific populations, particularly the elderly. Further topics include virtual reality, digital environments, gaming, heuristic evaluation and forms of device interface feedback (e.g. visual and haptic). Based on the AHFE 2021 Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, held virtually on 25–29 July, 2021, from USA, this book provides academics and professionals with an extensive source of information and a timely guide to tools, applications and future challenges in these fields.

Company of One

Author : Paul Jarvis
Publisher : Houghton Mifflin
ISBN 13 : 1328972356
Total Pages : 273 pages
Book Rating : 4.3/5 (289 download)

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Book Synopsis Company of One by : Paul Jarvis

Download or read book Company of One written by Paul Jarvis and published by Houghton Mifflin. This book was released on 2019 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better--and smarter--solution is simply to remain small? This book explains how to do just that. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business. Not as a freelancer who only gets paid on a per piece basis, and not as an entrepreneurial start-up that wants to scale as soon as possible, but as a small business that is deliberately committed to staying that way. By staying small, one can have freedom to pursue more meaningful pleasures in life, and avoid the headaches that result from dealing with employees, long meetings, or worrying about expansion. Company of One introduces this unique business strategy and explains how to make it work for you, including how to generate cash flow on an ongoing basis. Paul Jarvis left the corporate world when he realized that working in a high-pressure, high profile world was not his idea of success. Instead, he now works for himself out of his home on a small, lush island off of Vancouver, and lives a much more rewarding and productive life. He no longer has to contend with an environment that constantly demands more productivity, more output, and more growth. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own.

The Strategic Designer

Author : David Holston
Publisher : HOW Books
ISBN 13 : 1600617999
Total Pages : 304 pages
Book Rating : 4.6/5 (6 download)

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Book Synopsis The Strategic Designer by : David Holston

Download or read book The Strategic Designer written by David Holston and published by HOW Books. This book was released on 2011-04-28 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The design profession has been asking itself some important questions lately. How do designers deal with the increasing complexity of design problems? What skills do designers need to be competitive in the future? How do designers become co-creators with clients and audiences? How do designers prove their value to business? Designers are looking for ways to stay competitive in the conceptual economy and address the increasing complexity of design problems. By adopting a process that considers collaboration, context and accountability, designers move from 'makers of things' to 'design strategists.' The Strategic Designer shows designers how to build strong client relationships, elevate their standing with clients, increase project success rates, boost efficiency and enhance their creativity.

Soul Visioning

Author : Susan Wisehart
Publisher : Llewellyn Worldwide
ISBN 13 : 0738714089
Total Pages : 337 pages
Book Rating : 4.7/5 (387 download)

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Book Synopsis Soul Visioning by : Susan Wisehart

Download or read book Soul Visioning written by Susan Wisehart and published by Llewellyn Worldwide. This book was released on 2008 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover Your Soul's Wisdom and Transform Your Life You have the power to create a life of passion and purpose by following the wisdom of your soul. Using breakthrough methods such as energy psychology, guided journeys, forgiveness practices, and past-life and life-between-lives regression, Susan Wisehart shares practical step-by-step techniques to heal the unconscious beliefs that block your awareness of your true spiritual identity and life purpose in this unique wellness book. The Soul Visioning journey connects you with your Higher Self to guide you into the ideal expression of your soul in your work, relationships, health, finances, and spirituality. Dramatic and inspiring case studies with long-term follow-up interviews reveal how people have transformed their lives using these powerful methods. Several guided audio journeys to help you connect with your soul's wisdom are available on the author's website as a CD or free MP3 downloads. Praise: "Inspiring true-life stories and practical leading-edge strategies teach you how to change unconscious limiting beliefs and create a joyous, soul-guided life."--Debbie Ford, New York Times best-selling author of Why Good People Do Bad Things: How to Stop Being Your Own Worst Enemy "This is a divinely inspired gift of a book for those who are ready to be happy."--Sonia Choquette, author of Trust Your Vibes and Your Heart's Desire

Leadership in a New Era

Author : John Renesch
Publisher : Cosimo, Inc.
ISBN 13 : 161640616X
Total Pages : 329 pages
Book Rating : 4.6/5 (164 download)

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Book Synopsis Leadership in a New Era by : John Renesch

Download or read book Leadership in a New Era written by John Renesch and published by Cosimo, Inc.. This book was released on 1994-01-01 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership in a New Era is a collection of vision and wisdom for tomorrow?s business leaders, presented by a group of outstanding men and women in a joint collaboration. This rare combination of business executives, professional consultants, successful authors, and leadership scholars hascome together with a common theme: new times call for new leadership. Their collective voice calls for a fundamental transformation in the way we lead, the way we see leaders, the way we allow ourselves to be led, and how we think about leadership. Topics include: Difficult Issues and Challenging Times, The Leader?s New Responsibility, Leadership in an Era of Paradox, New Thinking for New Leaders, and Implementing New Leadership. Contributions by such successful authors on the subject of ?New Leadership? as Warren Bennis (Leaders and On Becoming a Leader), Margaret Wheatley (Leadership and the New Science), JamesAutry (Love & Profit and Work & Life), Max DePree (Leadership is an Art and Leadership Jazz), and AnnMorrison (The New Leaders and Breaking the Glass Ceiling) highlight this rich collection of essays, which is edited by John Renesch, business futurist and author of Getting to the Better Future. This book was created for the individual who recognizes that he or she could be doing more to improve or even transform their own role in their organizations, or their organization?s role in the world. Whether the reader is a middle manager, a CEO, a sales rep, or an accountant, he or she will find incredible value from the treasure chest of ideas shared by these authors.

Customer Experience in Fashion Retailing

Author : Bethan Alexander
Publisher : Taylor & Francis
ISBN 13 : 104004462X
Total Pages : 414 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Customer Experience in Fashion Retailing by : Bethan Alexander

Download or read book Customer Experience in Fashion Retailing written by Bethan Alexander and published by Taylor & Francis. This book was released on 2024-06-20 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a holistic, integrated and in-depth perspective on the growing field of customer experience (CX), in a fashion context. Merging three core perspectives – academic, creative agency and retailer – the book takes a chronological approach to tracing the evolution of customer experience from the physical store, to omnichannel through channel convergence to consider the future of fashion retailing and customer experience. Beginning with the theoretical perspective, customer experience evolution in a fashion retail context is traced, considering the definition of customer experience, physical retail, the digitalisation of customer experience, omni-channel retail, in-store technologies and envisioning future retail CX. The retail creative agency perspective looks at how to locate and design customer experience journeys, designing harmonised CX across retail brand environments online and offline, responsible retailing and taking a human-centric approach to create visceral, wellbeing-based experiences. Finally, the retailer perspective explores real-life case studies of great customer experience from international brands, including Zara, Nike, Ecoalf, To Summer and Anya Hindmarch. Pedagogical features to aid understanding are built in throughout, including chapter objectives and reflective questions. Comprehensive and unique in its approach, Customer Experience in Fashion Retailing is recommended reading for students studying Fashion Retail Management, Customer Experience, Retail Design and Visual Merchandising, Fashion Psychology and Fashion Marketing.

A New Era in Global Health

Author : William Rosa, MS, RN, AGPCNP-BC, ACHPN, FCCM, Caritas Coach
Publisher : Springer Publishing Company
ISBN 13 : 082619012X
Total Pages : 621 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis A New Era in Global Health by : William Rosa, MS, RN, AGPCNP-BC, ACHPN, FCCM, Caritas Coach

Download or read book A New Era in Global Health written by William Rosa, MS, RN, AGPCNP-BC, ACHPN, FCCM, Caritas Coach and published by Springer Publishing Company. This book was released on 2017-06-26 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores the great potential for nursing involvement in promoting global health. This unique text elucidates the relationship between global nursing and global health, underscoring the significance of nurses’ contributions in furthering the Post-2015 Agenda of the United Nations regarding global health infrastructures, and examining myriad opportunities for nurses to promote the 17 Sustainable Development Goals (SDGs) and foster health and healthy environments worldwide. While past nursing literature has emphasized nursing’s potential involvement and influence in the global arena, this is the first book to identify, validate, and promote nurses’ proactive and multidimensional work in furthering current transnational goals for advancing health on a global scale. The book includes an introduction to global health, clarification of terms and roles, perspectives on education, research, and theory related to global nursing, a history of the partnership between the United Nations and the nursing profession, an in-depth exploration of the 17 SDGs and relevant nursing tasks, as well as several chapters on creating a vision for 2030 and beyond. It is based on recent and emerging developments in the transnational nursing community, and establishes, through the writings of esteemed global health and nursing scholars, a holistic dialogue about opportunities for nurses to expand their roles as change agents and leaders in the cross-cultural and global context. The personal reflections of contributors animate such topics as global health ethics, the role of caring in a sustainable world, creating a shared humanity, cultural humility, and many others. Key Features: Examines, for the first time, nursing’s role in each of the 17 SDGs Integrates international initiatives delineating nursing’s role in the future of global health Creates opportunities for nurses to redefine their contributions to global health Includes personal reflections to broaden perspectives and invite transnational approaches to professional development Distills short, practical, and evidence-based chapters describing global opportunities for nurses in practice, education, and research