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Customer At The Crossroads
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Book Synopsis Customer at the Crossroads by : Barbara J. Hateley
Download or read book Customer at the Crossroads written by Barbara J. Hateley and published by Berrett-Koehler. This book was released on 2001-10-01 with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer at the Crossroads offers a humorous and entertaining way to reinforce some key customer service values. The moral of this simple, elegant story has the power to transform both people and organizations. The booklet concludes with a series of thought-provoking questions, making it a perfect vehicle for team discussions or reading groups.
Book Synopsis At a Crossroads by : Kate T. Williamson
Download or read book At a Crossroads written by Kate T. Williamson and published by Princeton Architectural Press. This book was released on 2008-03-20 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: In graphic novel style, Williamson describes the ups and downs of her life as a single twenty-something living at home with her parents while she worked on her first book.
Book Synopsis At the Crossroads by : Rachel Isadora
Download or read book At the Crossroads written by Rachel Isadora and published by Harper Collins. This book was released on 1994-02-18 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: The children of a South African village eagerly gather at the crossroads to welcome their fathers, who have been away for months working in the mines. The children wait, but the men don't come. So the children keep waiting. And waiting. They wait all through the night, until the dawn brings both the day and the longed-for loved ones.A "lively portrayal of young children in a South African village eagerly awaiting their fathers' homecoming after ten months of working in the mines....A unique glimpse...and one that deserves a place in all collections."--School Library Journal
Download or read book Crossroads written by Andrew Mark Cuomo and published by Random House Digital, Inc.. This book was released on 2003 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: An array of leading Democrats, Republicans, and independent thinkers provide a road map for America's political future. America is at a turning point. For the first time in history, the United States is the world's lone superpower--in Andrew Cuomo's words, "both the tamer and target of an unstable world." New technology and the omnipresent media have transformed the way we do everything, from amassing wealth to practicing politics. Simultaneously, the U.S. economy is in a shambles, with the largest federal budget deficit in our history. The coming octogenarian boom promises to put the greatest strain on federal government resources the United States has ever known, and America is faced with new security threats and diplomatic crises daily. The success of our nation in the coming decades will depend on how our elected leaders respond to these challenges. Can the Democrats, divided and ineffectual since well before the crushing defeats of 2002, revitalize their agenda, forge a meaningful message, and end the Republican stranglehold on the federal government? Can Republicans, fresh from new victories, build on their successes? And how will a younger generation, largely alienated from both parties but often intensely political, articulate its desires in the years ahead? The writers invited by Andrew Cuomo to contribute to this landmark book, a who's who of American leadership, address these and other pressing questions of our political life. At once a diagnosis and a call to arms, Crossroads will set the terms of political debate as America moves forward.
Author :Jim Baker Publisher :Marshall Cavendish International Asia Pte Ltd ISBN 13 :9814435481 Total Pages :458 pages Book Rating :4.8/5 (144 download)
Download or read book Crossroads (2nd Edn) written by Jim Baker and published by Marshall Cavendish International Asia Pte Ltd. This book was released on 2008-07-15 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this fully updated, second edition of Crossroads, Jim Baker adds two new chapters that bring Malaysia and Singapore into the middle of the first decade of the 21st century. The original text (which traces the complex currents of history and politics of Malaysia and Singapore—neighbours with a common past) is also revised to re-evaluate events in the context of an expanded history. “Jim Baker’s Crossroads is bound to raise more than a few eyebrows in more than a few quarters. His book presents a side of history not many may be aware of or even want to know … it is as thought-provoking as it is enlightening.” — The Sun (on the first edition). “Baker’s thrilling book profits from his refusal to separate Singapore’s history from Malaysia’s. What we get is a broad story filled with surprising details drawn from his own experiences and from other scholarly works, and told in an easy and captivating style.” — Dr Ooi Kee Beng, Fellow at the Institute of Southeast Asian Studies, Singapore
Download or read book At the Crossroads written by Thomas Doran and published by John Gile Communications. This book was released on 2000-03 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite human fallings, our own and those of others, we have a capacity, a power, even a destiny for achieving happiness in our personal relationships and enriching the lives of our communities. At The Crossroads: A Vision Of Hope realistically examines the promise and peril we face in a world of rapid and sometimes threatening changes, a world of advances in knowledge and declines in civility, and provides reasons for hope "based not on wishful thinking, but on the timeless values and ideas which have sustained and do sustain us through all sorts of sociological and political and economic changes". At The Crossroads: A Vision Of Hope reads like a visit with a friend concerned about our future, a friend who happens to be a history teacher and lawyer as well as a priest and bishop, a friend who, therefore, provides us with a unique perspective which might be called the best of both worlds.
Book Synopsis Capitalism at the Crossoads by : Stuart L. Hart
Download or read book Capitalism at the Crossoads written by Stuart L. Hart and published by Pearson Prentice Hall. This book was released on 2007-07-18 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Capitalism at the Crossroads is built on strong theoretical underpinnings and illustrated with many practical examples. The author offers a pioneering roadmap to responsible macroeconomics and corporate growth." -Clayton Christensen, Professor of Business Administration, Harvard Business School and author of The Innovator's Dilemma "I hope this book will be able to influence the thought processes of corporations and motivate them to adapt to forthcoming business realities for the sake of their own long-term existence. Besides business leaders, this is a thought-provoking book for the readers who are looking for solutions to capitalism’s problems." -Muhammad Yunus, Founder and Managing Director, Grameen Bank, Bangladesh and 2007 Nobel Peace Prize recipient "Capitalism at the Crossroads is a practical manifesto for business in the twenty-first century. Professor Stuart L. Hart provides a succinct framework for managers to harmonize concerns for the planet with wealth creation and unambiguously demonstrates the connection between the two. This book represents a turning point in the debate about the emerging role and responsibility of business in society." -C.K. Prahalad, Ross School of Business, University of Michigan, co-author of Competing for the Future and author of The Fortune at the Bottom of the Pyramid "Stuart Hart was there at the beginning. Years ago when the term ‘sustainability’ had not yet reached the business schools, Stuart Hart stood as a beacon glowing in the umbrage. It is clear commerce is the engine of change, design the first signal of human intention, and global capitalism is at the crossroads. Stuart Hart is there again; this time lighting up the intersection." -William McDonough, University of Virginia, co-author of Cradle to Cradle "Professor Hart is on the leading edge of making sustainability an understandable and useful framework for building business value. This book brings together much of his insights developed over the past decade. Through case studies and practical advice, he argues powerfully that unlimited opportunities for profitable business growth will flow to those companies that bring innovative technology and solutions to bear on some of the world’s most intractable social and environmental problems." -Chad Holliday, Chairman and CEO, DuPont "Capitalism at the Crossroads clearly reveals the essence of what sustainability means to today’s business world. Hart’s analysis that businesses must increasingly adopt a business framework based on building sustainable value speaks to the entire sustainability movement’s relevance. Sustainability is more than today’s competitive edge; it is tomorrow’s model for success." -Don Pether, President and CEO, Dofasco Inc. "Stuart Hart has written a book full of big insights painted with bold strokes. He may make you mad. He will certainly make you think." -Jonathan Lash, President, The World Resources Institute "A must-read for every CEO—and every MBA." -John Elkington, Chairman, SustainAbility "This book provides us with a vast array of innovative and practical ideas to accelerate the transformation to global sustainability and the role businesses and corporations will have to play therein. Stuart Hart manages to contribute in an essential way to the growing intellectual capital that addresses this topic. But, beyond that, the book will also prove to be a pioneer in the literature on corporate strategy by adding this new dimension to the current thinking." -Jan Oosterveld, Professor, IESE Business School, Barcelona, Spain Member, Group Management Committee (Ret.), Royal Philips Electronics "Capitalism at the Crossroads captures a disturbing and descriptive picture of the global condition. Dr. Hart constructs a compelling new corporate business model that simultaneously merges the metric of profitability along with societal value and environmental integrity. He challenges the corporate sector to take the lead and to invoke this change so that the benefits of capitalism can be shared with the entire human community worldwide." -Mac Bridger, CEO of Tandus Group "Stuart L. Hart makes a very important contribution to the understanding of how enterprise can help save the world’s environment. Crucial reading." -Hernando de Soto, President of The Institute for Liberty and Democracy and author of The Mystery of Capital "Stuart Hart’s insights into the business sense of sustainability come through compellingly in Capitalism at the Crossroads. Any businessperson interested in the long view will find resonance with his wise reasoning." -Ray Anderson, Founder and Chairman, Interface, Inc. "This stimulating book documents the central role that business will play in humanity’s efforts to develop a sustainable global economy. Professor Hart presents an attractive vision of opportunity for those corporations that develop the new technologies, new business models, and new mental frames that are essential to a sustainable future." -Jeffrey Lehman, Former President of Cornell University "The people of the world are in desperate need of new ideas if global industrial development is ever to result in something other than the rich getting richer and the poor getting poorer, with nature (and potentially all of us) suffering the collateral damage. Few have contributed more to meeting this need over the past decade than Stuart Hart by helping to illuminate the potential role for business and new thinking in business strategy in the journey ahead. Capitalism at the Crossroads challenges, provokes, and no doubt will stimulate many debates—which is exactly what is needed." -Peter Senge, Massachusetts Institute of Technology, Chairperson of the Society for Organizational Learning, and author of The Fifth Discipline: The Art and Practice of The Learning Organization New Foreword by Al Gore Brand-New Second Edition, Completely Revised with: Up-to-the-minute trends and lessons learned New and updated case studies The latest corporate responses to climate change, energy, and terrorism Global capitalism stands at a crossroads-facing terrorism, environmental destruction, and anti-globalization backlash. Today's global companies are at a crossroads, too-searching desperately for new sources of profitable growth. Stuart L. Hart's Capitalism at the Crossroads, Second Edition is about solving both of those problems at the same time. It's about igniting new growth by creating sustainable products that solve urgent societal problems. It's about using new technology to deliver profitable solutions that reduce poverty and protect the environment. It's about becoming truly indigenous to all your markets, and avoiding the pitfalls of first-generation "greening" and "sustainability" strategies. Hart has thoroughly revised this seminal book with new case studies, trends, and lessons learned-including the latest experiences of leaders like GE and Wal-Mart. You'll find new insights from the pioneering BoP Protocol initiative, in which multinationals are incubating new businesses in income-poor communities. You'll also discover creative new ways in which corporations are responding to global warming and terrorism. More than ever, this book points the way toward a capitalism that's more inclusive, more welcome, and far more successful-for both companies and communities, worldwide. Paths to profitable sustainability: Lessons from GE and Wal-Mart Shattering the "trade-off" myth New commercial strategies for serving the "base of the pyramid" What enterprises have learned about doing business in income-poor regions Becoming indigenous-for real, for good Codiscovering new opportunities, cocreating new businesses with the poor Learning from leaders: 20+ new and updated case studies Best practices from DuPont, HP, Unilever, SC Johnson, Tata, P&G, Cemex, and more About the Author xii Acknowledgments xiii Foreword: Al Gore, Former Vice President of the U.S. xxiv Foreword: Fisk Johnson, Chairman and CEO, S.C. Johnson & Son, Inc. xxvii Prologue: Capitalism at the Crossroads xxxi PART ONE: MAPPING THE TERRAIN Chapter 1: From Obligation to Opportunity 3 Chapter 2: Worlds in Collision 31 Chapter 3: The Sustainable Value Portfolio 59 PART TWO: BEYOND GREENING Chapter 4: Creative Destruction and Sustainability 87 Chapter 5: The Great Leap Downward 111 Chapter 6: Reaching the Base of the Pyramid 139 PART THREE: BECOMING INDIGENOUS Chapter 7: Broadening the Corporate Bandwidth 169 Chapter 8: Developing Native Capability 193 Chapter 9: Toward a Sustainable Global Enterprise 223 Epilogue 249 Index 254
Book Synopsis Standing at the Crossroads by : Marian N. Ruderman
Download or read book Standing at the Crossroads written by Marian N. Ruderman and published by Jossey-Bass. This book was released on 2002-05-22 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on extensive research conducted by the Center for Creative Leadership (CCL) with participants in The Women's Leadership Program, the book provides a basis for understanding the many choices, tradeoffs, and decisions that face women daily. Showcasing many personal stories, it spotlights five key themes that are essential to guiding executive women's development today - the need to act authentically, make connections, control one's destiny, achieve wholeness, and gain self-clarity."--BOOK JACKET.
Download or read book What is Work? written by Raffaella Sarti and published by Berghahn Books. This book was released on 2018-09-21 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every society throughout history has defined what counts as work and what doesn’t. And more often than not, those lines of demarcation are inextricable from considerations of gender. What Is Work? offers a multi-disciplinary approach to understanding labor within the highly gendered realm of household economies. Drawing from scholarship on gender history, economic sociology, family history, civil law, and feminist economics, these essays explore the changing and often contested boundaries between what was and is considered work in different Euro-American contexts over several centuries, with an eye to the ambiguities and biases that have shaped mainstream conceptions of work across all social sectors.
Download or read book Crossroads written by Jonathan Franzen and published by HarperCollins UK. This book was released on 2021-10-05 with total page 679 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘His best novel yet ... A Middlemarch-like triumph’ Telegraph
Book Synopsis Hermeneutics at the Crossroads by : Kevin J. Vanhoozer
Download or read book Hermeneutics at the Crossroads written by Kevin J. Vanhoozer and published by Indiana University Press. This book was released on 2006-06-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this multi-faceted volume, Christian and other religiously committed theorists find themselves at an uneasy point in history -- between premodernity, modernity, and postmodernity -- where disciplines and methods, cultural and linguistic traditions, and religious commitments tangle and cross. Here, leading theorists explore the state of the art of the contemporary hermeneutical terrain. As they address the work of Gadamer, Ricoeur, and Derrida, the essays collected in this wide-ranging work engage key themes in philosophical hermeneutics, hermeneutics and religion, hermeneutics and the other arts, hermeneutics and literature, and hermeneutics and ethics. Readers will find lively exchanges and reflections that meet the intellectual and philosophical challenges posed by hermeneutics at the crossroads. Contributors are Bruce Ellis Benson, Christina Bieber Lake, John D. Caputo, Eduardo J. Echeverria, Benne Faber, Norman Lillegard, Roger Lundin, Brian McCrea, James K. A. Smith, Michael VanderWeele, Kevin Vanhoozer, and Nicholas Wolterstorff.
Book Synopsis Crossroads [10] by : Davies, Richard
Download or read book Crossroads [10] written by Davies, Richard and published by Scarborough, Ont. : Gage Educational Pub.. This book was released on 2000 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crossroads is an English/Language Arts series for grades 7 to 10, developed by a team of educators from across Canada. This series provides a developmental approach to instruction over the four grades, and reflects congruence with all Canadian curricula, while meeting a wide range of student interests. Benefits/Features: Organized thematically - 6 themes Alternate Table of Contents indicates genre and alternate themes, allowing organizational flexibility "Goals at a Glance" boxes focus students on the key expectations/outcomes "Strategy" boxes offer practical suggestions for activities that focus on writing, media studies, and literary analysis "Focus on Process" pages provide in-depth, how-to guides for the processes of writing and other language strands "Student Response" activities for each selection focus on writing, reading comprehension, and oral comprehension "End of Unit" activities provide a basis for formative evaluation covering all aspects of the curriculum
Book Synopsis Corporate Governance at the Crossroads: A Book of Readings by : Stuart L. Gillan
Download or read book Corporate Governance at the Crossroads: A Book of Readings written by Stuart L. Gillan and published by McGraw-Hill/Irwin. This book was released on 2005 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporate Governance at the Crossroads: A Book of Readings has both groundbreaking and recent articles on corporate governance. It is a perfect supplement and packaging item with McGraw-Hill/Irwin’s many undergraduate or graduate corporate finance textbooks.
Book Synopsis Writing(s) at the Crossroads by : Georgeta Cislaru
Download or read book Writing(s) at the Crossroads written by Georgeta Cislaru and published by John Benjamins Publishing Company. This book was released on 2015-08-05 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume aims at contributing to an interpretive approach to writing and its dynamics. It offers a general scope on the process-product interface by multiplying the points of view on both the process and the product and their links. The book presents new findings and perspectives in the study of language and writing, both theoretical and methodological (e.g. dual process models of writing, pragmatics of writing, linguistic analysis of psycholinguistic units such as bursts of production). It also presents new tools for a longitudinal approach to the writing steps, key-stroke logging with integrated linguistic modules, and textometric analysis of written texts. The volume is composed of five sections that highlight different approaches to writing from the viewpoint of multiple disciplines: Anthropology, Cognitive Psycholinguistics, Communication Studies, Didactics (Applied Linguistics), Discourse Analysis, Literacy, Sociolinguistics and Text Genetics. This book will be relevant for scholars and students interested in writing, text analysis, literacy, learning and teaching. As of January 2019, this e-book is freely available, thanks to the support of libraries working with Knowledge Unlatched.
Book Synopsis At the Crossroads of Music and Social Justice by : Brenda M. Romero
Download or read book At the Crossroads of Music and Social Justice written by Brenda M. Romero and published by Indiana University Press. This book was released on 2023-02-07 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Music is powerful and transformational, but can it spur actual social change? A strong collection of essays, At the Crossroads of Music and Social Justice studies the meaning of music within a community to investigate the intersections of sound and race, ethnicity, religion, gender, sexual orientation, and differing abilities. Ethnographic work from a range of theoretical frameworks uncovers and analyzes the successes and limitations of music's efficacies in resolving conflicts, easing tensions, reconciling groups, promoting unity, and healing communities. This volume is rooted in the Crossroads Section for Difference and Representation of the Society for Ethnomusicology, whose mandate is to address issues of diversity, difference, and underrepresentation in the society and its members' professional spheres. Activist scholars who contribute to this volume illuminate possible pathways and directions to support musical diversity and representation. At the Crossroads of Music and Social Justice is an excellent resource for readers interested in real-world examples of how folklore, ethnomusicology, and activism can, together, create a more just and inclusive world.
Book Synopsis The Crossroads of Should and Must by : Elle Luna
Download or read book The Crossroads of Should and Must written by Elle Luna and published by Workman Publishing Company. This book was released on 2015-04-07 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are two paths in life: Should & Must. We arrive at this crossroads over and over again, and every day. And we get to choose. Starting out or starting over, making a career change or making a life change, the most life-affirming thing you can do is to honor the voice inside that says your have something special to give, and then heed the call and act. Many have traveled this road before. Here’s how you can, too. #choosemust An inspirational gift book for every recent graduate, every artist, every seeker, and every career change.
Book Synopsis International Education at the Crossroads by : Deborah N. Cohn
Download or read book International Education at the Crossroads written by Deborah N. Cohn and published by Indiana University Press. This book was released on 2021-05-11 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Education at the Crossroads captures the essence and complexity of international education in an interconnected and globalized world. Written by leading scholars, international educators, and policy makers, the 26 essays in this volume take stock of the unpredictable landscape of international education and demonstrate why international higher education is more essential now than ever before. Responding to a timely global moment where education and international engagement are being redefined and practiced in new ways, the authors call for a reconsideration of paradigms and critical reflection of the entire field of international education. At the same time, the authors show how international education is an imperative for the future of learning and the world, and also, crucially, that this work cannot be done in a silo. International Education at the Crossroads offers readers a chance to join in the conversation that is as global as it is meaningful in communities, the lives of learners, and institutions around the world. International education requires that everyone the world over work together to produce new knowledge, to navigate the "crossroads," and to collectively chart the directions in which the field will move into the future.
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