Critical Conversations In Healthcare Third Edition

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Critical Conversations in Healthcare, Third Edition

Author : Cheri Clancy
Publisher : Sigma Theta Tau
ISBN 13 : 1646481933
Total Pages : 374 pages
Book Rating : 4.6/5 (464 download)

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Book Synopsis Critical Conversations in Healthcare, Third Edition by : Cheri Clancy

Download or read book Critical Conversations in Healthcare, Third Edition written by Cheri Clancy and published by Sigma Theta Tau. This book was released on 2024-06-04 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Regardless of position or title, healthcare professionals from the bedside to the boardroom will discover Critical Conversations in Healthcare as a complement to enhance competency and purpose in managing communication to promote ‘win-win’ results." –Martin S. Manno, PhD, RN, NEA-BC, CEN Associate Chief Nurse, Medical Center Education and Library Services Corporal Michael J. Crescenz VA Medical Center "Cheri Clancy’s Critical Conversations in Healthcare is a superb and inclusive primer on the importance of communication skills for practicing nurses. It is a wonderful resource on conversational know-how in healthcare." –Joan Kearney, PhD, APRN, FAAN Professor and Chair, Yale University School of Nursing Have you ever wished for help finding the right words when you are midway through another difficult conversation with a colleague, manager, or patient? The third edition of Critical Conversations in Healthcare feature do’s and don’ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are new to the bedside or CEO of a major healthcare facility, this fully revised third edition will show you how to: · Communicate mindfully · Interpret body language · Deal with gossip and harassment · Address workloads and management styles · Overcome conversation traps · Improve the patient experience · Work with frustrated families, angry physicians, and uncooperative colleagues TABLE OF CONTENTS Chapter 1: The Importance of Effective Communication in Healthcare Chapter 2: Body Language Exposed Chapter 3: The Emotionally Intelligent and Emotionally Competent Nurse Chapter 4: Mindful Conversations Chapter 5: Mind Over Matter Chapter 6: Impromptu Scripting, Phrasing, and Acronyms Chapter 7: Interprofessional Coaching Conversations Chapter 8: Improving Patient Experience Chapter 9: Fostering a Healthy Workplace Environment Chapter 10: Organizational Culture and Behavior Chapter 11: On Social Media Chapter 12: Conclusion Appendix A: Sample Rounding Template Appendix B: Develop Your Own AIDET Worksheet

Critical Conversations in Healthcare

Author : Cheri Clancy
Publisher :
ISBN 13 : 9781945157912
Total Pages : pages
Book Rating : 4.1/5 (579 download)

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Book Synopsis Critical Conversations in Healthcare by : Cheri Clancy

Download or read book Critical Conversations in Healthcare written by Cheri Clancy and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Critical Conversations in Healthcare

Author : Cheri Clancy
Publisher :
ISBN 13 : 9781945157929
Total Pages : pages
Book Rating : 4.1/5 (579 download)

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Book Synopsis Critical Conversations in Healthcare by : Cheri Clancy

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny

Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Critical Conversations

Author : Cheri Clancy
Publisher : SIGMA Theta Tau International, Center for Nursing Press
ISBN 13 : 9781938835469
Total Pages : 0 pages
Book Rating : 4.8/5 (354 download)

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Book Synopsis Critical Conversations by : Cheri Clancy

Download or read book Critical Conversations written by Cheri Clancy and published by SIGMA Theta Tau International, Center for Nursing Press. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical Conversations provides direction and solutions for deficits in healthcare that exist in verbal and non-verbal communication as well as scripting tool kits that can be applied in various situations and health care settings between nurses and colleagues and nurses and patients. Each chapter features dos and don'ts, reflective questions, and practical tools. Whether you are a new nurse at the bedside or the CNO of a major healthcare facility, this book will help you deal with gossip, harassment, and other tough topics; improve your ability to address workloads, management styles, and other tricky subjects with your managers; work with frustrated families, angry physicians, and disrespectful colleagues; overcome conversation traps that make you feel like you aren't getting your point across; improve the patient experience and effectively communicate with families.

Critical Conversations for Patient Safety

Author :
Publisher :
ISBN 13 : 9781488623028
Total Pages : pages
Book Rating : 4.6/5 (23 download)

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Book Synopsis Critical Conversations for Patient Safety by :

Download or read book Critical Conversations for Patient Safety written by and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Author : Kerry Patterson
Publisher : McGraw Hill Professional
ISBN 13 : 0071772200
Total Pages : 287 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by : Kerry Patterson

Download or read book Crucial Conversations Tools for Talking When Stakes Are High, Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Critical Conversations

Author : Susan Gross Forneris
Publisher : National League for Nursing
ISBN 13 : 9781496396266
Total Pages : 0 pages
Book Rating : 4.3/5 (962 download)

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Book Synopsis Critical Conversations by : Susan Gross Forneris

Download or read book Critical Conversations written by Susan Gross Forneris and published by National League for Nursing. This book was released on 2017-09-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With today's health care systems demanding not only capable nurses but also reflective practitioners, nurse educators are challenged more than ever to engage students in making sense of their experiences and responding thoughtfully to diverse situations. Critical Conversations helps nursing educators discover how better listening can lead to better learning with insightful guidance on the conversations that drive effective understanding for both instructors and students. Applying The NLN Guide for Teaching Thinking, this monograph helps nursing educators practice and implement the most effective strategies for fostering critical conversations across simulation, classroom, and clinical learning environments. From conceptualizing learning as meaning making to the cognitive strategy of being critical and engaging learners through purposeful learning conversations, straightforward exemplars throughout the text offer a support structure to guide educators in helping students learn to think deeply and critically in any setting.

Silence Kills

Author : VitalSmarts (Firm)
Publisher :
ISBN 13 :
Total Pages : 18 pages
Book Rating : 4.:/5 (623 download)

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Book Synopsis Silence Kills by : VitalSmarts (Firm)

Download or read book Silence Kills written by VitalSmarts (Firm) and published by . This book was released on 2005 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Difficult Conversations

Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 1101496762
Total Pages : 351 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Health Care Today in the United States

Author : Jahangir Moini
Publisher : Elsevier
ISBN 13 : 0323993710
Total Pages : 607 pages
Book Rating : 4.3/5 (239 download)

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Book Synopsis Health Care Today in the United States by : Jahangir Moini

Download or read book Health Care Today in the United States written by Jahangir Moini and published by Elsevier. This book was released on 2022-10-21 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Care Today in the United States details the complexities of health care in the United States and provides readers with up-to-date information on the state of health care, its challenges, and how to navigate the system. Sections cover patient populations, diverse cultures, legalities, the opioid epidemic, the impact of COVID-19, health care costs, insurance and the impact of technology on health care. Written for students seeking a health science degree, as well as health care professionals, nurses, medical students, and those in the field of public health, this book provides a comprehensive view of health care in the U.S. Addresses current advances in health care in the United States Covers all aspects of health care, from treatment to prevention, insurance coverage, telemedicine, and much more Assists the reader in navigating the complexities of everyday health care issues

Critical Conversations For Dummies

Author : Christina Tangora Schlachter
Publisher : John Wiley & Sons
ISBN 13 : 1118502477
Total Pages : 341 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Critical Conversations For Dummies by : Christina Tangora Schlachter

Download or read book Critical Conversations For Dummies written by Christina Tangora Schlachter and published by John Wiley & Sons. This book was released on 2013-03-05 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.

Kozier & Erb's Fundamentals of Nursing Australian Edition

Author : Audry Berman
Publisher : Pearson Higher Education AU
ISBN 13 : 1486011454
Total Pages : 1745 pages
Book Rating : 4.4/5 (86 download)

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Book Synopsis Kozier & Erb's Fundamentals of Nursing Australian Edition by : Audry Berman

Download or read book Kozier & Erb's Fundamentals of Nursing Australian Edition written by Audry Berman and published by Pearson Higher Education AU. This book was released on 2014-12-01 with total page 1745 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kozier and Erb’s Fundamentals of Nursing prepares students for practice in a range of diverse clinical settings and help them understand what it means to be a competent professional nurse in the twenty-first century. This third Australian edition has once again undergone a rigorous review and writing process. Contemporary changes in the regulation of nursing are reflected in the chapters and the third edition continues to focus on the three core philosophies: Person-centred care, critical thinking and clinical reasoning and cultural safety. Students will develop the knowledge, critical thinking and clinical reasoning skills to deliver care for their patients in ways that signify respect, acceptance, empathy, connectedness, cultural sensitivity and genuine concern.

Health Promotion Programs

Author : Carl I. Fertman
Publisher : John Wiley & Sons
ISBN 13 : 1119770904
Total Pages : 434 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Health Promotion Programs by : Carl I. Fertman

Download or read book Health Promotion Programs written by Carl I. Fertman and published by John Wiley & Sons. This book was released on 2022-02-23 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: An incisive, up-to-date, and comprehensive treatment of effective health promotion programs In the newly revised Third Edition of Health Promotion Programs: From Theory to Practice, health and behavior experts Drs. Carl I. Fertman and Melissa Grim deliver a robust exploration of the history and rapid evolution of health promotion programs over the last three decades. The authors describe knowledge advances in health and behavior that have impacted the planning, support, and implementation of health promotion programs. With thoroughly updated content, statistics, data, figures, and tables, the book discusses new resources, programs, and initiatives begun since the publication of the Second Edition in 2016. "Key Terms" and "For Practice and Discussion Questions" have been revised, and the authors promote the use of health theory by providing the reader with suggestions, models, boxes, and templates. A renewed focus on health equity and social justice permeates much of the book, and two significant health promotion and education events- the HESPA ll study and Healthy People 2030- are discussed at length. Readers will also find: A thorough introduction to health promotion programs, including the historical context of health promotion, settings and stakeholders for health promotion programs, advisory boards, and technology disruption and opportunities for health promotion. Comprehensive explorations of health equity and social justice, including dicussions of vulnerable and underserved population groups, racial and ethnic disparities in health and minority group engagement. Practical discussions of theory in health promotion programs, including foundational theories and health promotion program planning models. In-depth examinations of health promotion program planning, including needs assessments and program support. Perfect for undergraduate and graduate students studying public health, health administration, nursing, and medical research, Health Promotion Programs: From Theory to Practice is also ideal for medical students seeking a one-stop resource on foundational concepts and cutting-edge developments in health promotion programs.

Teaching in Nursing and Role of the Educator, Third Edition

Author : Marilyn H. Oermann, PhD, RN, ANEF, FAAN
Publisher : Springer Publishing Company
ISBN 13 : 0826152635
Total Pages : 514 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Teaching in Nursing and Role of the Educator, Third Edition by : Marilyn H. Oermann, PhD, RN, ANEF, FAAN

Download or read book Teaching in Nursing and Role of the Educator, Third Edition written by Marilyn H. Oermann, PhD, RN, ANEF, FAAN and published by Springer Publishing Company. This book was released on 2021-02-04 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the information you need in one textbook! This all-inclusive text for Nurse Educators delivers comprehensive, evidence-based guidance on the essential components of teaching, including learning theories, teaching methods, new technologies for teaching, curriculum development, evaluation and testing, and accreditation. The text delivers the full scope of knowledge necessary for novice and experienced faculty to become competent teachers in nursing. This third edition features new content on the transition from clinician to educator. There is also a new chapter on nursing professional development and teaching in clinical settings and updated teaching strategies for active learning, clinical judgment, and online teaching. The text is designed to help educators prepare for the certification exams. The text also addresses varied learning styles and how to accommodate them, new developments in simulation, standardized patients, OSCEs, clinical teaching, interprofessional education, and evidence-based teaching. New to the Third Edition: Chapter on the transition from clinician to educator, plus expanded content throughout on becoming a nurse educator Addresses inclusivity and developing an inclusive learning environment for people with different learning styles Strategies to promote active learning, clinical judgment, and higher level learning, and teaching online Updated content on simulations, the use of standardized patients, OSCEs, clinical teaching, and clinical evaluation Chapter on accreditation of nursing programs and developing a systematic program evaluation plan Chapter on nursing professional development and teaching in a clinical setting Key Features: Written by experts who seamlessly integrate evidence-based research and practical strategies Serves as a thorough study guide for nurse educator certification exams Covers practical teaching strategies, simulation, online education, technology, interprofessional education, clinical teaching and evaluation, and test construction Includes case examples and other examples to support content and “how-to” tips Includes a high quality online course ready for an instructor’s use: sample syllabus, PowerPoints, and a complete 20-module online course

The Routledge Handbook of Health Communication

Author : Teresa L. Thompson
Publisher : Routledge
ISBN 13 : 1000451380
Total Pages : 794 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Routledge Handbook of Health Communication by : Teresa L. Thompson

Download or read book The Routledge Handbook of Health Communication written by Teresa L. Thompson and published by Routledge. This book was released on 2021-09-30 with total page 794 pages. Available in PDF, EPUB and Kindle. Book excerpt: A seminal text in the field, this new edition of The Routledge Handbook of Health Communication provides students and scholars with a comprehensive survey of the subject’s key research foundations and trends, authored by the discipline’s leading scholars. The third edition has been completely updated and reorganized to guide both new researchers and experienced scholars through the most critical and contemporary topics in health communication today. There are eight major sections covering a range of issues, including interpersonal and family health communication; patient-provider communication; healthcare provider and organizational health communication; mediated health communication; campaigns, interventions, and technology applications; and broad issues such as health literacy, health equity, and intercultural communication. Attention also is devoted to foundational issues in health communication, such as theory and method; multidisciplinary, interdisciplinary, and transdisciplinary communication research; research translation, implementation, and dissemination; and narrative health communication. There is new attention to policy and NGOs, the environment, public health crises, global health, mental health and mental illness, and marginalized populations such as Black, Latinx (a/o), Native/First People, and LGBTQ+ individuals, as well as the multiple challenges health communication researchers face in conducting research. The handbook will continue to serve as an invaluable resource for students, researchers, scholars, policymakers, and healthcare professionals doing work in health communication.

Critical Conversations for Patient Safety

Author : Tracy Levett Jones
Publisher :
ISBN 13 : 9780655708667
Total Pages : 0 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Critical Conversations for Patient Safety by : Tracy Levett Jones

Download or read book Critical Conversations for Patient Safety written by Tracy Levett Jones and published by . This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key aim of Critical Conversations for Patient Safety is the development of healthcare students' skills in safe and effective communication. Excellence in communication, including the ability to share ideas and to listen to others, is necessary to provide patients and their families with the quality healthcare that they need, deserve and expect. This requires an understanding that respect, courtesy and, above all else, empathy convert a technical interaction into a safe and caring encounter.