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Author :
Publisher : ASQ Quality Press
ISBN 13 : 9780615562674
Total Pages : 0 pages
Book Rating : 4.5/5 (626 download)
Download or read book Baldrige 20/20 written by and published by ASQ Quality Press. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Harry S. Hertz
Publisher : DIANE Publishing
ISBN 13 : 1437921841
Total Pages : 92 pages
Book Rating : 4.4/5 (379 download)
Download or read book Education Criteria for Performance Excellence (2009-10) written by Harry S. Hertz and published by DIANE Publishing. This book was released on 2010-03 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Will help org. respond to the diverse needs of students, the need for enhanced curriculum and educ. delivery methods, changing regulatory require., demanding accreditation require., and the growing role of the Internet. Whether your org. is small or large, is involved in K-12 or higher educ., or has one facility or multiple sites, these Criteria provide a valuable framework that can help you plan in an uncertain environment. Use the Criteria to assess performance on a range of key indicators: student learning, student and stakeholder satisfaction, educ. design and delivery, financial, faculty and staff development and well-being, and operations. Can help you align resources; improve commun., productivity, and effectiveness; and achieve strategic goals. Illus.
Author : Mark L. Blazey
Publisher : Quality Press
ISBN 13 : 1636940048
Total Pages : 696 pages
Book Rating : 4.6/5 (369 download)
Download or read book Insights to Performance Excellence 2021-2022 written by Mark L. Blazey and published by Quality Press. This book was released on 2021-03-29 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems. Readers will learn what each area of the system means for organizations and how the synergy between process-oriented parts—leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations—can lead to excellent performance results. This book provides a valuable, step-by-step approach to help identify and put in place properly focused continuous improvement systems. Seven types of information are provided in this book for each of the Items in Categories 1 through 7 of the 2021–2022 Baldrige Framework and Performance Excellence Criteria: 1. The actual language of each Item, including Notes 2. A plain-English explanation of the requirements and rationale for each Item 3. A table showing the similar requirements of the Criteria 4. A summary of the requirements of each Item in flowchart form 5. The key linkages between each Item and other Items 6. An explanation of some potential adverse consequences 7. Examples of effective practices Features of this edition include: A stakeholder matrix table of contents that identifies relevant material within the book for key stakeholder groups: senior leaders, examiners, performance excellence initiative leaders, application writers, and program administrators Tables for each Criteria Item showing the similar expectations of the Criteria award (and award program administrators) presented only once at the scoring level where the expectation first appears to help examiners determine at what level an expectation belongs Online resources, including scoring calibration guides for education, healthcare, and business/nonprofit/government organizations, a guide to self-assessment of organizations and management systems, and a guide to the alignment of Baldrige, Six Sigma, Lean, and Balanced Scorecard A new crosswalk between Baldrige and ISO standards and a set of global performance excellence best practices Information on other award programs throughout the world such as the European Foundation for Quality Management (EFQM), which has undergone significant changes in the 2020 model, and the China Association for Quality
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 1439893837
Total Pages : 404 pages
Book Rating : 4.4/5 (398 download)
Download or read book Baldrige Award Winning Quality written by Mark Graham Brown and published by CRC Press. This book was released on 2017-07-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
Author :
Publisher :
ISBN 13 : 9781422310038
Total Pages : 0 pages
Book Rating : 4.3/5 (1 download)
Download or read book Criteria for Performance Excellence written by and published by . This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mark L. Blazey
Publisher : Ingram
ISBN 13 : 9780873898515
Total Pages : 0 pages
Book Rating : 4.8/5 (985 download)
Download or read book Insights to Performance Excellence 2013-2014 written by Mark L. Blazey and published by Ingram. This book was released on 2013-01-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps leaders, performance excellence examiners, and organization-improvement practitioners to understand the 2013 2014 Baldrige Criteria and the linkages and relationships among the Items. Seven types of information are provided in this book for each of the Items in Categories 1 through 6: The actual language of each Item, including Notes. A plain-English explanation of the requirements of each Item with some suggestions about the rationale for the Item and ways to meet key requirements. A table showing the similar requirements of the Criteria presented only once at the scoring level where the requirement first appears. A summary of the requirements of each Item in flowchart form. The key linkages between each Item and the other Items. An explanation of some potential adverse consequences that an organization might face if it fails to implement processes required by each Item. Examples of effective and ineffective practices that some organizations have developed and followed consistent with the requirements of the Item. Features of this 2013 2014 edition include: New information on the Baldrige 2013 2014 Criteria for Performance Excellence to help effective leaders focus on priority opportunities for improvement and better understand the role they must play in refining their management systems and processes. The CD-ROM included with this book has been modified to bring templates and related analyses up to date with the changes in the Criteria. A section on the CD-ROM provides a comprehensive Application Development Template for Education and Health Care organizations, as well as for Business and Nonprofit organizations. Scoring Calibration Guidelines that combine the Baldrige Criteria and Scoring Guidelines are also provided on the CD- ROM for Education, Health Care, and Business/Nonprofit organizations. Reading Insights to Performance Excellence 2013 2014 will strengthen your understanding of the Criteria and provide insight
Author : James R. Evans
Publisher : Cengage Learning
ISBN 13 : 9781285069463
Total Pages : 0 pages
Book Rating : 4.0/5 (694 download)
Download or read book Managing for Quality and Performance Excellence written by James R. Evans and published by Cengage Learning. This book was released on 2013-01-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author : Paul L. Grizzell
Publisher :
ISBN 13 : 9780873899857
Total Pages : pages
Book Rating : 4.8/5 (998 download)
Download or read book Insights to Performance Excellence, 2019-2020 written by Paul L. Grizzell and published by . This book was released on 2019-03-09 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Charles W. Sorensen
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.X/5 (4 download)
Download or read book Quality and Performance Excellence in Higher Education written by Charles W. Sorensen and published by Jossey-Bass. This book was released on 2005-03-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In 1987, the U.S. Congress established the Malcolm Baldrige National Quality Award program to raise awareness about the importance of quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive, long-term, systematic improvement effort. The book profiles six unique institutions that have successfully implemented these criteria: the Montfort College of Business at the University of Northern Colorado, National University, New Mexico State University-Carlsbad, Northwest Missouri State University, University of Wisconsin-Stout, and Western Wisconsin Technical College. The University of Wisconsin-Stout was the first higher education institution to win the Baldrige Award in 2001, and has since worked with educational institutions in 39 states and 25 countries that are interested in implementing quality improvement through the application of the Baldrige criteria. This book will appeal to academic administrators at all levels and at all types of institutions who are interested in applying a systematic approach to leadership, quality improvement, and change management within their institutions"--Unedited summary from book cover.
Author : Michael E. Gallery
Publisher : Quality Press
ISBN 13 : 0873894936
Total Pages : 86 pages
Book Rating : 4.8/5 (738 download)
Download or read book Outcomes, Performance, Structure (OPS) written by Michael E. Gallery and published by Quality Press. This book was released on 2013-12-09 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to help you put already-existing performance criteria in a context of your organizational system and assist you in using the criteria to assess problems in your organization. More importantly, this book will help you in designing systemic solutions to the systemic problems you have identified with easy-to-use samples and questions that draw out key areas where the organization needs to improve. Most organizations are not lacking in information; what is most often lacking is a framework that leaders can use to organize and make sense of the information they have. The authors provide such a framework through OPS. They will also help readers engage in “backwards thinking” to identify—and fix—real-world problems with practical solutions. This book is not an “answer book” in the sense that we present a series of common problems and the accompanying answers. To be sure, many such books exist—such as 101 Ideas for (fill in the blank). Most of these answers are based on someone’s recollection of what they did to solve a problem. The results of the solution, measureable gains, are seldom if ever reported. This book provides a system for discovering your own problems, developing solutions, evaluating success, and gathering information that will help to improve solutions should they fail on the first attempt. It is based upon more than 30 years of research within the discipline of human performance improvement.
Author : Les Porter
Publisher : Routledge
ISBN 13 : 1136427899
Total Pages : 459 pages
Book Rating : 4.1/5 (364 download)
Download or read book Assessing Business Excellence written by Les Porter and published by Routledge. This book was released on 2012-05-04 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples
Author : John G. Conyers
Publisher : Quality Press
ISBN 13 : 1636940609
Total Pages : 177 pages
Book Rating : 4.6/5 (369 download)
Download or read book Charting Your Course written by John G. Conyers and published by Quality Press. This book was released on 2003-07-03 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Charting Your Course is the story of 2003 Malcolm Baldrige National Quality Award winner Community Consolidated School District 15 of Palatine, Illinois. The book shares the story of the school district’s journey toward continuous improvement as they followed the Baldrige Award Criteria. The authors share both the good and the bad results encountered along the way, allowing the reader to learn from his experiences. The book will help other schools answer the many questions that will inevitably come up as they begin to follow the Baldrige criteria, and will help them avoid making some of the same mistakes. PRAISE FOR CHARTING YOUR COURSE "A case study of the only school district in the state of Illinois to earn the top quality award from the Lincoln Foundation for Business Excellence. Charting Your Course is must reading for superintendents and principals who are serious about achieving organizational excellence. In this straightforward account of a school district seriously embracing the Malcolm Baldrige criteria, the authors detail what worked and what went awry, and offer concrete suggestions on avoiding some of their mistakes."- Dr. Paul D. Houston, Executive Director American Association of School Administrators
Author : Kathleen Jennison Goonan
Publisher : Quality Press
ISBN 13 : 0873893107
Total Pages : 249 pages
Book Rating : 4.8/5 (738 download)
Download or read book Journey to Excellence written by Kathleen Jennison Goonan and published by Quality Press. This book was released on 2009-11-14 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them. Additionally and most importantly, CEOs and other senior leaders were interviewed at length. The questions asked of these leaders followed three basic themes: How did you successfully use the Baldrige framework to drive improvement? What would you recommend other organizations do to gain the value you have from a Baldrige journey? What can we learn from you that would help other organizations manage their improvement journeys to maximize the value they gain? “Health reform is making it clear: healthcare organizations improving to great clinical, financial, and experience outcomes will win and thrive for the communities they serve. Yet research teaches us that most change fails. Journey to Excellence, through ‘brutal truth,’ inspirational storytelling, courageous journeys, disciplined research, and sustained results, shows us the way, the very hard way, as well as the awesome possibility.” Jim Conway, SVP, Institute for Healthcare Improvement “W. Edwards Deming spoke of consistent, business-driving quality as arising from ‘a system of production.’ At best, health care delivery in most places today is bubbling chaos. The Malcolm Baldrige Quality Award supplies the only practical, comprehensive outline for health care as a system of production in existence today. It’s about time that health care leaders had a comprehensive guide. Taught by experts, this volume is drawn from careful analysis of those who have succeeded. You hold the future in your hands – at least, for those who will not only survive, but thrive in the coming turmoil of health care reform.” Brent James, MD, Intermountain Health Care “Journey to Excellence is an insightful synthesis of the powerful Baldrige framework and the real life journeys of the healthcare award winners. Their stories will deepen understanding both for those new to and experienced with the Baldrige Criteria. This book is a major contribution to achieving healthcare excellence!” Louise Liang, MD, Former Chair, Institute for Healthcare Improvement “Most healthcare organizations are currently in a purely reactive mode – just struggling to get through the day and the fiscal year, collecting the data that they are required to report, and responding to crises. In Journey to Excellence, Goonan and her co-authors show healthcare leaders how to take control of the agenda. The Baldrige Criteria define the journey that can help organizations approach greatness, and the authors’ LASER set of behaviors describes what they need to ‘pack’ for the trip.” Tom Lee, MD, Network President, Partners Healthcare System “Journey to Excellence provides a concrete framework for leaders seeking to improve their organizational performance. Health care organizations are likely to face increasing pressure to improve quality and reduce cost in the coming years. Goonan, Muzikowski, and Stoltz offer a strategic roadmap for a successful transformational change. This book contains real life stories of leaders who used Baldrige to successfully transform their organizations into high performance enterprises.” Vinod K. Sahney, Chief Strategy Officer, Blue Cross Blue Shield of Massachusetts
Author : Baldrige Performance Excellence Program
Publisher :
ISBN 13 : 9780998082769
Total Pages : pages
Book Rating : 4.0/5 (827 download)
Download or read book 2021-2022 Baldrige Excellence Framework written by Baldrige Performance Excellence Program and published by . This book was released on 2017-02 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mik Kersten
Publisher : IT Revolution
ISBN 13 : 1942788401
Total Pages : 272 pages
Book Rating : 4.9/5 (427 download)
Download or read book Project to Product written by Mik Kersten and published by IT Revolution. This book was released on 2018-11-20 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: As tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass production defined the landscape in the 20th. Unfortunately, business and technology leaders are woefully ill-equipped to solve the problems posed by digital transformation. At the current rate of disruption, half of S&P 500 companies will be replaced in the next ten years. A new approach is needed. In Project to Product, Value Stream Network pioneer and technology business leader Dr. Mik Kersten introduces the Flow Framework—a new way of seeing, measuring, and managing software delivery. The Flow Framework will enable your company’s evolution from project-oriented dinosaur to product-centric innovator that thrives in the Age of Software. If you’re driving your organization’s transformation at any level, this is the book for you.
Author : Maureen S. Heaphy
Publisher : Addison Wesley Longman
ISBN 13 :
Total Pages : 468 pages
Book Rating : 4.3/5 ( download)
Download or read book The Malcolm Baldrige National Quality Award written by Maureen S. Heaphy and published by Addison Wesley Longman. This book was released on 1995 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: With quality programs proliferating in companies worldwide, the Malcolm Baldrige National Quality Award has become a valuable tool for benchmarking, improving, and recognizing quality efforts. The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth, an excellent resource for any organization seeking to use the criteria for quality and performance improvement, includes tips on the application process as well as common mistakes to avoid. Comprehensive and thoroughly up-to-date, this is the only book on the subject to address the ISO 9000:1994 standards. A complete case study of a Baldrige Award application follows the entire process from start to finish the application, the examiner's response, the feedback report, and the site visit preparation giving you an excellent view of how the process works as well as the challenges and commitments involved in achieving Baldrige Award levels of quality and performance. The book also includes a look at the future of the Baldrige Award. "This book presents information on the Malcolm Baldrige National Quality Award in a very intelligible manner that can be used for a comprehensive, readable interpretation of the criteria. The clear and concise explanations are useful for self-assessment and improvement. It is a fine addition to the literature on how to get better, faster, using these criteria as a roadmap." Edwin Shecter, President, Quality Resources Company 020163368XB04062001
Author : Kay Kendall
Publisher : McGraw Hill Professional
ISBN 13 : 125958867X
Total Pages : 256 pages
Book Rating : 4.2/5 (595 download)
Download or read book Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results written by Kay Kendall and published by McGraw Hill Professional. This book was released on 2016-12-09 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 18 Malcolm Baldrige Award winners For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this action-ready guide from the renowned experts at BaldrigeCoach, you too can master the principles of Baldrige Criteria, harness the power of performance excellence, and achieve award-worthy results. Learn how to: * Drive employee engagement to exciting new levels * Create an organizational culture that energizes everyone * Maintain upward momentum, even in a downturn * Counteract negativity and entitlement with positive feedback * Get your senior managers on board and up to speed * Cultivate strong leaders and build powerful teams * Accelerate excellence throughout your organization Whether you’re a top-level executive or a mid-level manager, whether your organization is large or small, succeeding or flailing, Leading the Malcolm Baldrige Way gives you all the tools you need to engage every one of your employees using data and strategies that work. This proven approach gives you a complete framework for continuous improvement, with a focus on benchmark objectives, employee initiatives, and workforce alignment. Combining the best practices of some of the best leaders in the world today, these techniques will help you create a strong, effective organizational culture that will propel your team to victory. Filled with candid CEO interviews and powerful new insights, it’s a complete master class in succeeding and leading—the Malcolm Baldrige way.
