Creating Breakthrough Ideas

Download Creating Breakthrough Ideas PDF Online Free

Author :
Publisher : Praeger
ISBN 13 :
Total Pages : 262 pages
Book Rating : 4.F/5 ( download)

DOWNLOAD NOW!


Book Synopsis Creating Breakthrough Ideas by : Susan Squires

Download or read book Creating Breakthrough Ideas written by Susan Squires and published by Praeger. This book was released on 2002-11-30 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research, design, and development firms are actively recruiting anthropologists and other social scientists, as ethnographic research becomes more central to the creation of appropriate new products, services, and marketing strategies for U.S. and global markets. To be successful designers, professionals must learn new processes, develop training programs, modify communication styles, and share their methods to make their work possible. The current volume is written by social scientists, designers, and entrepreneurs who create new products and services. They provide frank and insightful discussions about the opportunities and challenges facing researchers and designers who are learning to collaborate. The book highlights several major topics in order to focus on critical aspects of the industry's highly related features. It provides background information about ethnography, decsribes and analyzes the industry, presents case examples of working practices and discusses emerging methodology based on three fundamental kinds of projects (discovery, design, and evaluation). The book suggests ways emerging design professionals can (1) improve their own performance, (2) change the working processes of the industry itself, (3) contribute to basic ethnographic research, and (4) craft training programs for the next generation of professionals.

Creating Breakthrough Products

Download Creating Breakthrough Products PDF Online Free

Author :
Publisher : FT Press
ISBN 13 : 0133011720
Total Pages : 701 pages
Book Rating : 4.1/5 (33 download)

DOWNLOAD NOW!


Book Synopsis Creating Breakthrough Products by : Jonathan M. Cagan

Download or read book Creating Breakthrough Products written by Jonathan M. Cagan and published by FT Press. This book was released on 2012-09-04 with total page 701 pages. Available in PDF, EPUB and Kindle. Book excerpt: For years, Jonathan Cagan’s and Craig M. Vogel’s Creating Breakthrough Products has offered an indispensable roadmap for uncovering new opportunities, identifying what customers really value, and building products and services that redefine markets — or create entirely new markets. Now, the authors have thoroughly updated their classic book, adding new chapters on service design and global innovation, plus new insights, best practices, and case studies from both U.S. and global companies. Their new Second Edition compares revolutionary (Apple-style) and evolutionary (Disney-style) approaches to innovation, helping decision-makers choose between them, and make either one work. Cagan and Vogel provide more coverage of Value Opportunity Analysis and ethnography, as well as new case studies ranging from Navistar’s latest long-haul truck to P&G’s reinvention of Herbal Essence. Throughout, readers will find up-to-date insights into identifying Product Opportunity Gaps that can lead to enormous success; navigating the "Fuzzy Front End" of product development; and leveraging contributions from diverse product teams — while staying relentlessly focused on customers’ values and lifestyles, from strategy through execution. Using additional visual maps and illustrations, they’ve made their best-selling book even more intuitive and accessible to both industry and academic audiences.

Generating Breakthrough New Product Ideas

Download Generating Breakthrough New Product Ideas PDF Online Free

Author :
Publisher : Product Development Institute
ISBN 13 : 097328272X
Total Pages : 273 pages
Book Rating : 4.9/5 (732 download)

DOWNLOAD NOW!


Book Synopsis Generating Breakthrough New Product Ideas by : Robert G. Cooper

Download or read book Generating Breakthrough New Product Ideas written by Robert G. Cooper and published by Product Development Institute. This book was released on 2009-04 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies are experiencing a shortage of game-changing ideas that drive growth. This is a 'how to' book about generating a steady stream of breakthrough new product ideas. Experts, Dr. Cooper and Dr. Edgett, provide an unbiased evaluation of the top 15+ ideation methods used by leading companies. This book explains how to 'feed' your innovation funnel with a steady stream of breakthrough new product ideas. Through numerous examples of the methods, approaches and techniques being used by leading companies such as Motorola and Procter and Gamble, the authors confirm the importance of a robust Discovery Stage and illustrate how to implement such a system. For more information, visit: www.stage-gate.com

Little Bets

Download Little Bets PDF Online Free

Author :
Publisher : Simon and Schuster
ISBN 13 : 1439170444
Total Pages : 226 pages
Book Rating : 4.4/5 (391 download)

DOWNLOAD NOW!


Book Synopsis Little Bets by : Peter Sims

Download or read book Little Bets written by Peter Sims and published by Simon and Schuster. This book was released on 2011-04-19 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: “An enthusiastic, example-rich argument for innovating in a particular way—by deliberately experimenting and taking small exploratory steps in novel directions. Light, bright, and packed with tidy anecdotes” (The Wall Street Journal). What do Apple CEO Steve Jobs, comedian Chris Rock, prize-winning architect Frank Gehry, and the story developers at Pixar films all have in common? Bestselling author Peter Sims found that rather than start with a big idea or plan a whole project in advance, they make a methodical series of little bets, learning critical information from lots of little failures and from small but significant wins. Reporting on a fascinating range of research, from the psychology of creative blocks to the influential field of design thinking, Sims offers engaging and illuminating accounts of breakthrough innovators at work, and a whole new way of thinking about how to navigate uncertain situations and unleash our untapped creative powers.

ALIEN Thinking

Download ALIEN Thinking PDF Online Free

Author :
Publisher : PublicAffairs
ISBN 13 : 1541750926
Total Pages : 277 pages
Book Rating : 4.5/5 (417 download)

DOWNLOAD NOW!


Book Synopsis ALIEN Thinking by : Cyril Bouquet

Download or read book ALIEN Thinking written by Cyril Bouquet and published by PublicAffairs. This book was released on 2021-03-16 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do people come up with truly original ideas? The answer is to think outside the box—way outside. For the past decade, Cyril Bouquet, Jean-Louis Barsoux, and Michael Wade, professors of innovation and strategy at IMD Business School, have studied inventors, scientists, doctors, entrepreneurs, and artists. These people, or “aliens,” as the authors call them, are able to make leaps of creativity, and use five patterns of thinking that distinguish them from the rest of us. These five patterns—Attention, Levitation, Imagination, Experimentation, and Navigation—lead to a fresh and flexible approach to problem-solving. Alien thinkers know how to free the imagination so it can detect hard-to-observe patterns. They practice deliberate ways to retreat from the world in order to see the big picture underlying a problem. And they approach ideas in systematic ways that reflect the constraints of reality. Through surprising and compelling stories, the authors show how readers can use this method to develop out-of-this-world ideas. ALIEN Thinking can help any of us find innovative solutions to the most difficult problems.

Innovation Games

Download Innovation Games PDF Online Free

Author :
Publisher : Pearson Education
ISBN 13 : 0132702223
Total Pages : 284 pages
Book Rating : 4.1/5 (327 download)

DOWNLOAD NOW!


Book Synopsis Innovation Games by : Luke Hohmann

Download or read book Innovation Games written by Luke Hohmann and published by Pearson Education. This book was released on 2006-08-28 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation Through Understandingsm The toughest part of innovation? Accurately predicting what customers want, need, and will pay for. Even if you ask them, they often can’t explain what they want. Now, there’s a breakthrough solution: Innovation Games. Drawing on his software product strategy and product management consulting experience, Luke Hohmann has created twelve games that help you uncover your customers’ true, hidden needs and desires. You’ll learn what each game will accomplish, why it works, and how to play it with customers. Then, Hohmann shows how to integrate the results into your product development processes, helping you focus your efforts, reduce your costs, accelerate time to market, and deliver the right solutions, right from the start. Learn how your customers define success Discover what customers don’t like about your offerings Uncover unspoken needs and breakthrough opportunities Understand where your offerings fit into your customers’ operations Clarify exactly how and when customers will use your product or service Deliver the right new features, and make better strategy decisions Increase empathy for the customers’ experience within your organization Improve the effectiveness of the sales and service organizations Identify your most effective marketing messages and sellable features Innovation Games will be indispensable for anyone who wants to drive more successful, customer-focused product development: product and R&D managers, CTOs and development leaders, marketers, and senior business executives alike.

21 Days to a Big Idea!

Download 21 Days to a Big Idea! PDF Online Free

Author :
Publisher : Diversion Books
ISBN 13 : 1626818304
Total Pages : 139 pages
Book Rating : 4.6/5 (268 download)

DOWNLOAD NOW!


Book Synopsis 21 Days to a Big Idea! by : Bryan Mattimore

Download or read book 21 Days to a Big Idea! written by Bryan Mattimore and published by Diversion Books. This book was released on 2015-11-17 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Bryan Mattimore, innovation guru to Fortune 500 companies, comes a book for aspiring entrepreneurs, corporate “intrapreneurs,” and anyone else looking to break the mold. Bryan Mattimore is a big idea guy. For the past twenty-five years, he has helped Fortune 500 companies create over $3 billion in new innovations using his unique creative-thinking exercises. In 21 DAYS TO A BIG IDEA: CREATING BREAKTHROUGH BUSINESS CONCEPTS, Mattimore takes readers through a disciplined creative process to create original and practical new business concepts. By investing less than an hour a day for twenty-one days, you will: 1) learn a new toolkit of creative thinking strategies and problem-solving techniques that can be used for solving a wide variety of both personal and professional challenges, and 2) generate more than a dozen new concepts from which to choose the highest potential/winning idea for a new start-up. Entertaining and easy-to-follow, 21 DAYS TO A BIG IDEA is a must-read for all aspiring entrepreneurs, helping you to discover and implement your first—or your next—biggest idea. "Greatness starts with an idea, but the chasm between ideas and truly great ideas is vast. This terrific, approachable book provides a simple and straightforward method for bending and torturing almost any idea until it succumbs to greatness."—Bob Dorf, co-author of THE START-UP'S OWNER'S MANUAL

Idea Stormers

Download Idea Stormers PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118238702
Total Pages : 258 pages
Book Rating : 4.1/5 (182 download)

DOWNLOAD NOW!


Book Synopsis Idea Stormers by : Bryan W. Mattimore

Download or read book Idea Stormers written by Bryan W. Mattimore and published by John Wiley & Sons. This book was released on 2012-08-29 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to solve critical business challenges by generating more and better ideas Every organization needs a steady supply of fresh, relevant ideas, but managers can?t just lock teams in a room with a mandate to brainstorm and hope for the best. Ideation is both a science and an art, and when group ideation processes are well-designed and well-facilitated, anyone can generate an abundance of creative, implementable options?not to mention true breakthroughs?for any business need. Drawing on his work leading high-stakes ideation sessions at over 300 organizations, Mattimore explains the how, what, and why of successful ideation and provides a framework for when and how to apply various techniques. Identifies Mattimore?s top ideation and innovation techniques (including ?brainwalking,? finding inspiration in worst ideas, the unexpected effectiveness of wishing, and more) and lays the groundwork for you to invent successful processes of your own Tells real stories of ideation at work in Mattimore?s consulting business, including how Ben & Jerry?s named a new strawberry fudge flavor, how Thomas? invented a new, healthier English muffin that now accounts for over 30% of its sales, how IBM transformed the culture of one of its divisions to make it more innovative, and many more Mattimore is a world-class expert on applied creativity and an innovation process consultant to over one-third of the Fortune 100 companies; he and his team have helped create and launch products and services worth over $3 billion in annual US retail sales With a diverse range of tested methods, Idea Stormers is the indispensable guide for developing original, practical solutions to even the most intractable-seeming creative challenges.

Creating Breakthrough Products

Download Creating Breakthrough Products PDF Online Free

Author :
Publisher : FT Press
ISBN 13 : 9780139696947
Total Pages : 364 pages
Book Rating : 4.6/5 (969 download)

DOWNLOAD NOW!


Book Synopsis Creating Breakthrough Products by : Jonathan Cagan

Download or read book Creating Breakthrough Products written by Jonathan Cagan and published by FT Press. This book was released on 2002 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Breakthrough Products describes the new forces driving product development that companies must master if they want to lead and innovate. It is a step-by-step guide to the new ideal in product development.

Jugaad Innovation

Download Jugaad Innovation PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118249747
Total Pages : 293 pages
Book Rating : 4.1/5 (182 download)

DOWNLOAD NOW!


Book Synopsis Jugaad Innovation by : Navi Radjou

Download or read book Jugaad Innovation written by Navi Radjou and published by John Wiley & Sons. This book was released on 2012-04-10 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Jugaad Innovation is the most comprehensive book yet to appear on the subject [of frugal innovation]." —The Economist A frugal and flexible approach to innovation for the 21st century Innovation is a key directive at companies worldwide. But in these tough times, we can't rely on the old formula that has sustained innovation efforts for decades—expensive R&D projects and highly-structured innovation processes. Jugaad Innovation argues the West must look to places like India, Brazil, and China for a new approach to frugal and flexible innovation. The authors show how in these emerging markets, jugaad (a Hindi word meaning an improvised solution born from ingenuity and cleverness) is leading to dramatic growth and how Western companies can adopt jugaad innovation to succeed in our hypercompetitive world. Outlines the six principles of jugaad innovation: Seek opportunity in adversity, do more with less, think and act flexibly, keep it simple, include the margin, and follow your heart Features twenty case studies on large corporations from around the world—Google, Facebook, 3M, Apple, Best Buy, GE, IBM, Nokia, Procter & Gamble, PepsiCo, Tata Group, and more—that are actively practicing jugaad innovation The authors blog regularly at Harvard Business Review; their work has been profiled in BusinessWeek, MIT Sloan Management Review, The Financial Times, The Economist, and more Filled with previously untold and engaging stories of resourceful jugaad innovators and entrepreneurs in emerging markets and the United States This groundbreaking book shows leaders everywhere why the time is right for jugaad to emerge as a powerful business tool in the West—and how to bring jugaad practices to their organizations.

Lateral Marketing

Download Lateral Marketing PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780471455165
Total Pages : 232 pages
Book Rating : 4.4/5 (551 download)

DOWNLOAD NOW!


Book Synopsis Lateral Marketing by : Philip Kotler

Download or read book Lateral Marketing written by Philip Kotler and published by John Wiley & Sons. This book was released on 2003-09-08 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revolutionary new system for generating the next big marketing ideas and opportunities According to Philip Kotler, the widely acknowledged "father" of modern marketing, and Fernando Trias de Bes the marketing techniques pioneered in the 1960s and '70s have worked too well. Fierce competition among products with little or nothing to distinguish one from another, along with modern product positioning and targeted marketing techniques, have led to increasing market segmentation. If the trend continues, individual market segments soon will be too small to be profitable. In Lateral Marketing, Kotler and Trias de Bes unveil a revolutionary new model to help readers expand beyond vertical segmentation and generate fresh marketing ideas and opportunities. Philip Kotler (Chicago, IL) is the S. C. Johnson & Son Distinguished Professor of International Marketing at Northwestern University's Kellogg School of Management. Fernando Trias de Bes (Barcelona, Spain) is the founder of Salvetti & Llombart whose clients include Pepsico, Sony, Hewlett-Packard, Nestlé, Credit Suisse, and other top corporations.

Creating Breakthrough Innovations

Download Creating Breakthrough Innovations PDF Online Free

Author :
Publisher : Harvard Business Press
ISBN 13 : 9781422101834
Total Pages : 196 pages
Book Rating : 4.1/5 (18 download)

DOWNLOAD NOW!


Book Synopsis Creating Breakthrough Innovations by : Harvard Business School Press

Download or read book Creating Breakthrough Innovations written by Harvard Business School Press and published by Harvard Business Press. This book was released on 2006 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation is vital to every organization's survival, yet few companies get it right. This practical guide debunks common myths that impede innovative success and offers tips and tools that help managers to identify and assess opportunities and to choose prospects with high-growth potential.

Create in a Flash: A Leader's Recipe for Breakthrough Innovation

Download Create in a Flash: A Leader's Recipe for Breakthrough Innovation PDF Online Free

Author :
Publisher :
ISBN 13 : 9780692036273
Total Pages : 146 pages
Book Rating : 4.0/5 (362 download)

DOWNLOAD NOW!


Book Synopsis Create in a Flash: A Leader's Recipe for Breakthrough Innovation by : Roger Firestien

Download or read book Create in a Flash: A Leader's Recipe for Breakthrough Innovation written by Roger Firestien and published by . This book was released on 2019-09-30 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading in our world is difficult, and it is not getting easier. To compete and be profitable in today's marketplace, you need big, creative solutions and you need them now.

Where Good Ideas Come From

Download Where Good Ideas Come From PDF Online Free

Author :
Publisher : Penguin
ISBN 13 : 1101444207
Total Pages : 287 pages
Book Rating : 4.1/5 (14 download)

DOWNLOAD NOW!


Book Synopsis Where Good Ideas Come From by : Steven Johnson

Download or read book Where Good Ideas Come From written by Steven Johnson and published by Penguin. This book was released on 2010-10-05 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fascinating deep dive on innovation from the New York Times bestselling author of How We Got To Now and Unexpected Life The printing press, the pencil, the flush toilet, the battery--these are all great ideas. But where do they come from? What kind of environment breeds them? What sparks the flash of brilliance? How do we generate the breakthrough technologies that push forward our lives, our society, our culture? Steven Johnson's answers are revelatory as he identifies the seven key patterns behind genuine innovation, and traces them across time and disciplines. From Darwin and Freud to the halls of Google and Apple, Johnson investigates the innovation hubs throughout modern time and pulls out the approaches and commonalities that seem to appear at moments of originality.

Inside Your Customer's Imagination

Download Inside Your Customer's Imagination PDF Online Free

Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523090227
Total Pages : 169 pages
Book Rating : 4.5/5 (23 download)

DOWNLOAD NOW!


Book Synopsis Inside Your Customer's Imagination by : Chip R. Bell

Download or read book Inside Your Customer's Imagination written by Chip R. Bell and published by Berrett-Koehler Publishers. This book was released on 2020-09-08 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A journey into a powerful idea . . . the more people you involve as creators and contributors, the greater your innovation capacity.” —Polly LaBarre, New York Times-bestselling coauthor of Mavericks at Work Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today’s innovation-hungry economy. The challenge is customers often don’t know precisely what they want. As Henry Ford is reputed to have said, “If I had asked people what they wanted, they would have said faster horses.” To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers’ hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity. Using examples from organizations like McDonald’s, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer. “Innovation through partnership is the blueprint for business growth in the future. Inside Your Customer’s Imagination provides the instruction and inspiration to make it a success.”—Marshall Goldsmith, #1 New York Times-bestselling author “Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)

Big Little Breakthroughs

Download Big Little Breakthroughs PDF Online Free

Author :
Publisher : Post Hill Press
ISBN 13 : 1642936782
Total Pages : 262 pages
Book Rating : 4.6/5 (429 download)

DOWNLOAD NOW!


Book Synopsis Big Little Breakthroughs by : Josh Linkner

Download or read book Big Little Breakthroughs written by Josh Linkner and published by Post Hill Press. This book was released on 2021-04-20 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pressure to generate big ideas can feel overwhelming. We know that bold innovations are critical in these disruptive and competitive times, but when it comes to breakthrough thinking, we often freeze up. Instead of shooting for a $10-billion payday or a Nobel Prize, the most prolific innovators focus on Big Little Breakthroughs—small creative acts that unlock massive rewards over time. By cultivating daily micro-innovations, individuals and organizations are better equipped to tackle tough challenges and seize transformational opportunities. How did a convicted drug dealer launch and scale a massively successful fitness company? What core mindset drove LEGO to become the largest toy company in the world? How did a Pakistani couple challenge the global athletic shoe industry? What simple habits led Lady Gaga, Banksy, and Lin-Manuel Miranda to their remarkable success? Big Little Breakthroughs isn’t just for propeller-head inventors, fancy-pants CEOs, or hoodie-donning tech billionaires. Rather, it’s a surpassingly simple system to help everyday people become everyday innovators.

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

Download What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services PDF Online Free

Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071501126
Total Pages : 242 pages
Book Rating : 4.0/5 (715 download)

DOWNLOAD NOW!


Book Synopsis What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services by : Anthony Ulwick

Download or read book What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services written by Anthony Ulwick and published by McGraw Hill Professional. This book was released on 2005-09-06 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: A world-renowned innovation guru explains practices that result in breakthrough innovations "Ulwick's outcome-driven programs bring discipline and predictability to the often random process of innovation." -Clayton Christensen For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using customer "requirements" to guide growth and innovation. But twenty years into this movement, breakthrough innovations are still rare, and most companies find that 50 to 90 percent of their innovation initiatives flop. The cost of these failures to U.S. companies alone is estimated to be well over $100 billion annually. In a book that challenges everything you have learned about being customer driven, internationally acclaimed innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as "outcome-driven" innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated. Based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that, when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unfitting and dreadfully misleading information that serves to derail the innovation process. Rather than accepting customer inputs such as "needs," "benefits," "specifications," and "solutions," Ulwick argues that researchers should silence the literal "voice of the customer" and focus on the "metrics that customers use to measure success when executing the jobs, tasks or activities they are trying to get done." Using these customer desired outcomes as inputs into the innovation process eliminates much of the chaos and variability that typically derails innovation initiatives. With the same profound insight, simplicity, and uncommon sense that propelled The Innovator's Solution to worldwide acclaim, this paradigm-changing book details an eight-step approach that uses outcome-driven thinking to dramatically improve every aspect of the innovation process--from segmenting markets and identifying opportunities to creating, evaluating, and positioning breakthrough concepts. Using case studies from Microsoft, Johnson & Johnson, AIG, Pfizer, and other leading companies, What Customers Want shows companies how to: Obtain unique customer inputs that make predictable innovation possible Recognize opportunities for disruption, new market creation, and core market growth--well before competitors do Identify which ideas, technologies, and acquisitions have the greatest potential for creating customer value Systematically define breakthrough products and services concepts Innovation is fundamental to success and business growth. Offering a proven alternative to failed customer-driven thinking, this landmark book arms you with the tools to unleash innovation, lower costs, and reduce failure rates--and create the products and services customers really want.