Customer Relationship Management

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1317419332
Total Pages : 457 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Customer Relationship Management by : Roger J. Baran

Download or read book Customer Relationship Management written by Roger J. Baran and published by Taylor & Francis. This book was released on 2016-12-08 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly competitive marketplace. This edition has several new features: Updates that take into account the latest research and changes in organizational dynamics, business-to-business relationships, social media, database management, and technology advances that impact CRM New material on big data and the use of mobile technology An overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader discussion of the relationship between CRM and the marketing function, as well as its implications for the organization as a whole Cutting edge examples and images to keep readers engaged and interested A complete typology of marketing strategies to be used in the CRM strategy cycle: acquisition, retention, and win-back of customers With chapter summaries, key terms, questions, exercises, and cases, this book will truly appeal to upper-level students of customer relationship management. Online resources, including PowerPoint slides, an instructor’s manual, and test bank, provide instructors with everything they need for a comprehensive course in customer relationship management.

Contemporary Marketing Management Vol1+2

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Author :
Publisher :
ISBN 13 : 9780733973970
Total Pages : pages
Book Rating : 4.9/5 (739 download)

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Book Synopsis Contemporary Marketing Management Vol1+2 by : Lovelock, Gudergan & Perrott, Best Kotler

Download or read book Contemporary Marketing Management Vol1+2 written by Lovelock, Gudergan & Perrott, Best Kotler and published by . This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Marketing Management

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Author :
Publisher : McGraw-Hill Europe
ISBN 13 : 9780077146047
Total Pages : 641 pages
Book Rating : 4.1/5 (46 download)

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Book Synopsis Marketing Management by : Christian Homburg

Download or read book Marketing Management written by Christian Homburg and published by McGraw-Hill Europe. This book was released on 2012 with total page 641 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intended to target an international audience by including scholarly international research contributing to the field of marketing and by providing examples and insights from markets and companies in Europe, Asia, the Americas etc., a particular focus of this book is on the application of concepts and theories.

Contemporary Marketing Management : Strategies and Practices

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Publisher :
ISBN 13 : 9789380502465
Total Pages : 164 pages
Book Rating : 4.5/5 (24 download)

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Book Synopsis Contemporary Marketing Management : Strategies and Practices by : Prof Faheema Idrees Prof TM Kuthubudeen

Download or read book Contemporary Marketing Management : Strategies and Practices written by Prof Faheema Idrees Prof TM Kuthubudeen and published by . This book was released on 2010-02-01 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In age of modern technology environment the book Contemporary Marketing Management: Strategies and Practices covers all aspects of marketing practices. Though the traditional marketing practices are still vibrant in the market, the contemporary marketing holds better scope in future. Online marketing is an area that is ready for more expansion of usage and extension of technology. The paradigm shift from traditional to modern marketing is a key factor based on three shifts namely, (i) Technological shift Growth from old to new technology, (Telemarketing to Email marketing), (ii) Conceptual shift Marketing to Integrated marketing, & (iii) Techno-conceptual database marketing which uses technology to conceptualize marketing. This book deals with contemporary practices in two categories namely ethical and unethical. There is a thin line of difference while detailing ethical and unethical practices. The subtle difference is often crossed with the help of creativity. Multi level marketing is considered as ethical in few countries and unethical in some other countries. Certain concepts overlap, and where staunch differentiation is so difficult such as Viral and Buzz marketing, though the same has been used in an interchangeable way.

EBOOK: Marketing Management

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Author :
Publisher : McGraw Hill
ISBN 13 : 0077146050
Total Pages : 645 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis EBOOK: Marketing Management by : Christian Homburg

Download or read book EBOOK: Marketing Management written by Christian Homburg and published by McGraw Hill. This book was released on 2012-12-16 with total page 645 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing Management: A Contemporary Perspective provides a fresh new perspective on marketing from some of the leading researchers in Europe. The book offers students and practitioners the comprehensive coverage they need to make the right decisions to create and implement highly successful marketing strategies. This exciting new edition includes updated cases and combines scholarly international research with relevant and contemporary examples from markets and brands across the world. The authors combine their experience as researchers and industry consultants to provide the conceptual and theoretical underpinning of marketing and empirical research, helping students to understand how marketing concepts can be applied and implemented. The book covers a full range of industries including business-to-customer, business-to-business, services marketing, retailing and international marketing from companies around the globe.

Marketing Management

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Author :
Publisher : Springer Nature
ISBN 13 : 3030669165
Total Pages : 901 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis Marketing Management by : Michael R. Czinkota

Download or read book Marketing Management written by Michael R. Czinkota and published by Springer Nature. This book was released on 2021-08-24 with total page 901 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides students with comprehensive insights on the classical and contemporary marketing theories and their practical implications. A fourth, revised edition of Marketing Management, the text features new classical and contemporary cases, new interdisciplinary and cross-functional implications of business management theories, contemporary marketing management principles and. futuristic application of marketing management theories and concepts. The core and complex issues are presented in a simplified manner providing students with a stimulating learning experience that enables critical thinking, understanding and future application. Each chapter features a chapter summary, key terms, review and discussion questions and a practice quiz. Throughout the text there are also specific teaching features to provide students and instructors with an enhanced pedagogical experience. These features include: The Manager’s Corner: These sections provide real-world examples that instructors may highlight to exemplify theory or as mini-cases for discussion. Marketing in Action: These sections ask students to apply concepts and theories to actual business situations. Web Exercises: These mini sections provide students with real world issues and suggest websites for more information. In addition, the authors provide ancillary lecture notes and Solution/Instructors manual online to aid instructors in their teaching activities.

Business to Business Marketing Management

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Author :
Publisher : Routledge
ISBN 13 : 1135079676
Total Pages : 683 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Business to Business Marketing Management by : Alan Zimmerman

Download or read book Business to Business Marketing Management written by Alan Zimmerman and published by Routledge. This book was released on 2013-04-12 with total page 683 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business to business markets are considerably more challenging than consumer markets and demand specific skills from marketers. Buyers, with a responsibility to their company and specialist product knowledge, are more demanding than the average consumer. The products themselves may be highly complex, often requiring a sophisticated buyer to understand them. Increasingly, B2B relationships are conducted in a global context. However all textbooks are region-specific—except this one. This textbook takes a global viewpoint, with an international author team and cases from across the globe. Other unique features of this excellent textbook include: placement of B2B in a strategic marketing setting; full discussion of strategy in a global setting including hypercompetition; full chapter on ethics early in the text; detailed review of global B2B services marketing, trade shows and market research; This new edition has been completely rewritten, and features expanded sections on globalisation and purchasing, plus brand new sections on social media marketing and intellectual property. More selective, shorter, and easier to read than other B2B textbooks, this is ideal for introduction to B2B and shorter courses. At the same time, it's comprehensive enough to cover all the aspects of B2B marketing any marketer needs, be they students or practitioners looking to improve their knowledge.

Contemporary Marketing Management 2e

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Author :
Publisher :
ISBN 13 : 9781741033779
Total Pages : 940 pages
Book Rating : 4.0/5 (337 download)

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Book Synopsis Contemporary Marketing Management 2e by : Gudergan/Perrott/Best/Kotler/Lovelock

Download or read book Contemporary Marketing Management 2e written by Gudergan/Perrott/Best/Kotler/Lovelock and published by . This book was released on 2004 with total page 940 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compiled from a number of well-known marketing textbooks this book's overall aim is to intoduce undergraduates to insights that help practice-effective market based management. The emphasis is on developing a sound understanding of the underlying logic of marketing concepts and their interaction with other management disciplines.

Marketing Management

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Author :
Publisher : Thomson South-Western
ISBN 13 :
Total Pages : 856 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Marketing Management by : Peter R. Dickson

Download or read book Marketing Management written by Peter R. Dickson and published by Thomson South-Western. This book was released on 1997 with total page 856 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition presents marketing management concepts in a traditional format and includes many real-world examples, emphasizing topics such as international marketing, ethics, cross-functional teams and quality. Integrating competitive rationality throughout the text, the book also covers strengthening customer relations by outshining the competition in customer satisfaction, finding more efficient and less costly ways to deliver the same customer benefits and service, and improving general decision making implementation skills.

Contemporary Issues in Marketing Management

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Author :
Publisher : Nova Science Publishers
ISBN 13 : 9781617615382
Total Pages : 120 pages
Book Rating : 4.6/5 (153 download)

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Book Synopsis Contemporary Issues in Marketing Management by : Norazah Mohd Suki

Download or read book Contemporary Issues in Marketing Management written by Norazah Mohd Suki and published by Nova Science Publishers. This book was released on 2014-05-14 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Global Marketing Management

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Author :
Publisher : Oxford University Press, USA
ISBN 13 : 9780199239429
Total Pages : 0 pages
Book Rating : 4.2/5 (394 download)

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Book Synopsis Global Marketing Management by : Kiefer Lee

Download or read book Global Marketing Management written by Kiefer Lee and published by Oxford University Press, USA. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Global Marketing Management' provides comprehensive coverage of the issues which define marketing in the world today, equipping students with some of the most current knowledge and practical skills to help them make key management decisions in the dynamic and challenging global trade environment.

Marketing management

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Author :
Publisher :
ISBN 13 : 9780030714191
Total Pages : pages
Book Rating : 4.7/5 (141 download)

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Book Synopsis Marketing management by : Louis E. Boone

Download or read book Marketing management written by Louis E. Boone and published by . This book was released on 1985 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Contemporary Issues in Marketing and Consumer Behaviour

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Author :
Publisher : Routledge
ISBN 13 : 1136441549
Total Pages : 233 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Contemporary Issues in Marketing and Consumer Behaviour by : Elizabeth Parsons

Download or read book Contemporary Issues in Marketing and Consumer Behaviour written by Elizabeth Parsons and published by Routledge. This book was released on 2009-06-04 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exciting new book that covers all the latest buzzwords within marketing and consumer behavior: building brand cultures; gender; ethics; sustainable marketing; the green and the global consumer among many more. Importantly, Contemporary Issues in Marketing and Consumer Behaviour makes clear links between theory and practice in marketing. It also locates the recent development of both marketing ideas and applications within the wider global, social and economic contexts. Written by a team of experts in the field, this title fills a gap in a growing market interested in these contemporary issues. It provides a complete off-the-shelf teaching package for Masters, MBA and advanced undergraduate modules in marketing and consumer behavior and a useful resource for dissertation study at both undergraduate and postgraduate levels.

Critical Marketing

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780470512005
Total Pages : 0 pages
Book Rating : 4.5/5 (12 download)

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Book Synopsis Critical Marketing by : Mark Tadajewski

Download or read book Critical Marketing written by Mark Tadajewski and published by John Wiley & Sons. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book will be essential reading for students and scholars in marketing, consumer research and cultural studies. It will also interest students of sociology and psychology."--BOOK JACKET.

Contemporary Sport Management

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Author :
Publisher : Human Kinetics
ISBN 13 : 1718202997
Total Pages : 537 pages
Book Rating : 4.7/5 (182 download)

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Book Synopsis Contemporary Sport Management by : Paul M. Pedersen

Download or read book Contemporary Sport Management written by Paul M. Pedersen and published by Human Kinetics. This book was released on 2021-08-04 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Short, factual description of the book (summary of what it includes, without subjective or promotional language.) This classic but thoroughly updated introductory text is designed so students will understand sport management as a field of study and a vibrant professional environment. It emphasizes critical-thinking, ethics, and diversity while providing a broad introduction to the major functional areas and issues that student will encounter in their careers"--

Marketing Management

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Author :
Publisher :
ISBN 13 : 9783030669171
Total Pages : 0 pages
Book Rating : 4.6/5 (691 download)

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Book Synopsis Marketing Management by : Michael R. Czinkota

Download or read book Marketing Management written by Michael R. Czinkota and published by . This book was released on 2021 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides students with comprehensive insights on the classical and contemporary marketing theories and their practical implications. A fourth, revised edition of Marketing Management, the text features new classical and contemporary cases, new interdisciplinary and cross-functional implications of business management theories, contemporary marketing management principles and. futuristic application of marketing management theories and concepts. The core and complex issues are presented in a simplified manner providing students with a stimulating learning experience that enables critical thinking, understanding and future application. Each chapter features a chapter summary, key terms, review and discussion questions and a practice quiz. Throughout the text there are also specific teaching features to provide students and instructors with an enhanced pedagogical experience. These features include: The Manager's Corner: These sections provide real-world examples that instructors may highlight to exemplify theory or as mini-cases for discussion. Marketing in Action: These sections ask students to apply concepts and theories to actual business situations. Web Exercises: These mini sections provide students with real world issues and suggest websites for more information. In addition, the authors provide ancillary lecture notes and Solution/Instructors manual online to aid instructors in their teaching activities.

Marketing Management, 2nd Edition

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Author :
Publisher : Vikas Publishing House
ISBN 13 : 8125942599
Total Pages : 969 pages
Book Rating : 4.1/5 (259 download)

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Book Synopsis Marketing Management, 2nd Edition by : Arun Kumar & N. Meenakshi

Download or read book Marketing Management, 2nd Edition written by Arun Kumar & N. Meenakshi and published by Vikas Publishing House. This book was released on 2011 with total page 969 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing is a way of doing business. It is all pervasive, a part of everyone’s job description. Marketing is an expression of a company’s character, and is a responsibility that necessarily belongs to the whole company and everyone in it.