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Author : Ada Lillian Bush
Publisher :
ISBN 13 :
Total Pages : 372 pages
Book Rating : 4.3/5 (243 download)
Download or read book Consumer Viewpoint on Returned Goods written by Ada Lillian Bush and published by . This book was released on 1934 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ada Lillian Bush
Publisher :
ISBN 13 :
Total Pages : 31 pages
Book Rating : 4.:/5 (458 download)
Download or read book Consumer Viewpoint on Returned Goods, by Ada Lillian Bush (Foreword by Willard L. Thorp,...). written by Ada Lillian Bush and published by . This book was released on 1934 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ada Lillian Bush
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (253 download)
Download or read book Consumer Viewpoint on Returned Goods written by Ada Lillian Bush and published by . This book was released on 1934 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Guangzhi Shang
Publisher :
ISBN 13 :
Total Pages : 52 pages
Book Rating : 4.:/5 (13 download)
Download or read book How Much Do Online Consumers Really Value Free Product Returns? Evidence from EBay written by Guangzhi Shang and published by . This book was released on 2017 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer return rates have been steadily rising in recent years, resulting in growing costs for retailers who must manage the returns process and the disposition of returned products. This cost pressure is driven in part by extremely generous return policies, such as giving consumers a full refund upon return. Interestingly, this common retail practice of full refunds is inconsistent with the recommendations of many analytical models of returns, which nearly always show that a partial refund is optimal. Such inconsistencies between theory and practice might arise when the decision drivers included in the analytical models do not match the decision drivers in practice. It might also be the case that retailers are overly optimistic about the value that consumers assign to a full refund, and thus assume that the value of such a policy outweighs its costs. In this paper, we use data collected from eBay, where identical products are sold with different return policies, to investigate these open questions in the literature. We analyze both the return policy drivers from the retailer's perspective and the return policy value from the consumer's perspective. Our results suggest that the value of a full refund policy to consumers may not be as large as one might expect, and it also exhibits a large heterogeneity across buyers with different levels of online purchase experience. In addition, we provide empirical evidence for what has long been suspected by online retailers -- that a non-refundable forward shipping charge quickly erodes any value that consumers assign to return policies. An inherent limitation of our study is that eBay's environment is signi ficantly different from traditional retail contexts, and eBay buyers may not necessarily belong to the same group that represents the general population of buyers. Nevertheless, our work provides a starting point that can motivate future studies to explore the value of return policies in retail.
Author : Edgar Howard Gault
Publisher :
ISBN 13 :
Total Pages : 568 pages
Book Rating : 4.3/5 ( download)
Download or read book The Control of Customer Returns written by Edgar Howard Gault and published by . This book was released on 1942 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Thomas Alvin Faust (Jr.)
Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4.:/5 (16 download)
Download or read book Merchandise Returns from the Customer's Viewpoint written by Thomas Alvin Faust (Jr.) and published by . This book was released on 1939 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Joseph Gaer
Publisher :
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.3/5 (91 download)
Download or read book Consumers All written by Joseph Gaer and published by . This book was released on 1940 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : National Retail Merchants Association (U.S.)
Publisher :
ISBN 13 :
Total Pages : 714 pages
Book Rating : 4.:/5 (319 download)
Download or read book Confidential Bulletin written by National Retail Merchants Association (U.S.) and published by . This book was released on 1928 with total page 714 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Bessie D. Hiett
Publisher :
ISBN 13 :
Total Pages : 154 pages
Book Rating : 4.:/5 (299 download)
Download or read book The Returned Goods Problem as it Affects the Retailer and the Consumer written by Bessie D. Hiett and published by . This book was released on 1937 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Richard L. Battelle
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (32 download)
Download or read book Post Sales Services' and Returned Goods Policies' Influence on Costs and Dealer Attitudes in the Consumer Electronics Industry written by Richard L. Battelle and published by . This book was released on 1976 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Chamber of Commerce of the United States of America
Publisher :
ISBN 13 :
Total Pages : 60 pages
Book Rating : 4.3/5 (243 download)
Download or read book Returned Goods, Emphasizing Opportunities of the Local Chamber of Commerce in Reducing a Waste in Retail Merchandising written by Chamber of Commerce of the United States of America and published by . This book was released on 1932 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : James M. Buchanan
Publisher : University of Michigan Press
ISBN 13 : 9780472104321
Total Pages : 400 pages
Book Rating : 4.1/5 (43 download)
Download or read book The Return to Increasing Returns written by James M. Buchanan and published by University of Michigan Press. This book was released on 1994 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Makes available important articles on increasing returns as related to the size of the economy
Author : Tingliang Huang
Publisher :
ISBN 13 :
Total Pages : 27 pages
Book Rating : 4.:/5 (13 download)
Download or read book Consumer Return Policies in Competitive Markets written by Tingliang Huang and published by . This book was released on 2019 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent literature argues that offering consumer returns, such as money-back guarantees (MBGs), reduces quality differentiation in competitive markets. We show that this argument does not hold in general. We propose a new certainty-equivalent approach, which shows that offering product returns only changes the two firms' marginal costs without affecting their quality differentiation. Our proposed approach directly reveals that asymmetry of salvage values may overturn the recent finding that MBGs help the low-quality firm. Since MBGs only lead to marginal cost reductions, we show that each firm should adopt MBGs in equilibrium irrespective of the competitor's choice. We then examine the role of offering consumer returns in determining the firms' competitive product strategies. We demonstrate that offering MBGs does not directly affect the quality differentiation choices, and discuss the impacts of production technology and consumer valuation.
Author :
Publisher :
ISBN 13 :
Total Pages : 482 pages
Book Rating : 4.:/5 (334 download)
Download or read book Good Furniture Magazine written by and published by . This book was released on 1923 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 356 pages
Book Rating : 4.:/5 (31 download)
Download or read book Dry Goods written by and published by . This book was released on 1920 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 1294 pages
Book Rating : 4.3/5 (243 download)
Download or read book Printers' Ink written by and published by . This book was released on 1921 with total page 1294 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mark Fisher
Publisher : Cambridge University Press
ISBN 13 : 1107680255
Total Pages : 376 pages
Book Rating : 4.1/5 (76 download)
Download or read book Cambridge IGCSE® Business Studies Coursebook with CD-ROM written by Mark Fisher and published by Cambridge University Press. This book was released on 2014-05-29 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised set of resources for Cambridge IGCSE Business Studies syllabus 0450 (and Cambridge O Level Business Studies syllabus 7115) is thoroughly updated for the latest syllabus for first examinations from 2015. Written by experienced teachers, the Coursebook provides comprehensive coverage of the syllabus. Accessible language combined with the clear, visually-stimulating layout makes this an ideal resource for the course. Questions and explanation of key terms reinforce knowledge; different kinds of activities build application, analytical and evaluation skills; case studies contextualise the content making it relevant to the international learner. It provides thorough examination support for both papers with questions at the end of each chapter and an extensive case study at the end of each unit. The CD-ROM contains revision aids, further questions and activities. A Teachers CD-ROM is also available.
