Consumer Satisfaction with Health Care Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Consumer Satisfaction with Health Care Services by :

Download or read book Consumer Satisfaction with Health Care Services written by and published by . This book was released on 1986 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Consumer Satisfaction in Medical Practice

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Author :
Publisher : Routledge
ISBN 13 : 1000524639
Total Pages : 208 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Consumer Satisfaction in Medical Practice by : William Winston

Download or read book Consumer Satisfaction in Medical Practice written by William Winston and published by Routledge. This book was released on 2021-11-18 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer Satisfaction in Medical Practice will equip physicians and other decision makers in health care with the necessary tools to meet the growing demand for customers’satisfaction in medical practices. Addressing the deliverance of accurate and affective medical services, this intelligent guide provides you with proven techniques in order to provide competitive prices, convenience, accessibility, and quality outcomes to customers. Consumer Satisfaction in Medical Practice turns the delivery of health care toward the patient. Each recommendation will enable you to provide long-term and cost-effective benefits for customers and your company. Exposing common myths about medical practice, this knowledgeable book offers you a patient’s perspective on the services they need and request to help you offer your customers the appropriate services. From Consumer Satisfaction in Medical Practice, you will be able to give customers the medical services they want with the help of proven methods and suggestions which include: remembering that office budgets, profits for practitioners, and financial strengths of progressive hospitals and physician service organizations exist to help offer better health services to customers creating a consumers’bill of rights that ensures patients that they are receiving the best possible care for their money, that every patient has a right to their own medical information, and that every patient has a right to express grievances sending out newsletters and announcements of staff changes and changes to office hours to improve physician services to patients incorporating consumer satisfaction in employee and physician performance evaluations and setting standards for consumer satisfaction measuring physician staff and employee satisfaction along with that of the patient and payer to improve provider conditions and consumer satisfaction increasing physician satisfaction by recognition through awards and an incentive systemFeaturing several charts, tables, and suggestion boxes, this guide contains effective steps that you can institute in order to offer excellent care to your customers. Consumer Satisfaction in Medical Practice allows you to expand and improve customer satisfaction for the benefit of your customers and your business.

Assessing Satisfaction in Health and Long Term Care

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Publisher : Springer Publishing Company
ISBN 13 : 0826116892
Total Pages : 153 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Assessing Satisfaction in Health and Long Term Care by : Robert Applebaum, MSW, PhD

Download or read book Assessing Satisfaction in Health and Long Term Care written by Robert Applebaum, MSW, PhD and published by Springer Publishing Company. This book was released on 1999-12-29 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing from their own research, the authors have created a book that answers the much asked questions about how to access the satisfaction of health and long-term care recipients successfully. Designed to be practical in its application, the book includes many examples of questions and approaches used to access consumer satisfaction. Part 1 provides an overview, in which the authors discuss theories, approaches to measuring consumer satisfaction, and how to implement a consumer data collection strategy. Part II focuses on a broad range of specific areas or settings for assessment including in-home care, nursing homes, and assisted living. This concise book is must reading for practitioners, researchers, and students committed to listening to the voices of their clients and improving the delivery of care.

Consumer Survey Information in a Reforming Health Care System

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Publisher : DIANE Publishing
ISBN 13 : 0788176633
Total Pages : 137 pages
Book Rating : 4.7/5 (881 download)

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Book Synopsis Consumer Survey Information in a Reforming Health Care System by : James R. Knickman

Download or read book Consumer Survey Information in a Reforming Health Care System written by James R. Knickman and published by DIANE Publishing. This book was released on 1999-02 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Consumer Survey Information in a Reforming Health Care System

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Publisher :
ISBN 13 :
Total Pages : 146 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Consumer Survey Information in a Reforming Health Care System by :

Download or read book Consumer Survey Information in a Reforming Health Care System written by and published by . This book was released on 1995 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Healthcare Customer Service Revolution

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Publisher : Irwin Professional Publishing
ISBN 13 : 9780786308934
Total Pages : 217 pages
Book Rating : 4.3/5 (89 download)

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Book Synopsis The Healthcare Customer Service Revolution by : David H. Zimmerman

Download or read book The Healthcare Customer Service Revolution written by David H. Zimmerman and published by Irwin Professional Publishing. This book was released on 1996-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer groups, and officials of such major employers as American Express, the Minnesota Mining and Manufacturing Company, the Ameritech Corporation, and PepsiCo. All together they represented an estimated 80 million consumers of health insurance. Measuring the quality of care is the focus of The Healthcare Customer Service Resolution. It reports what patients currently think about the quality of the healthcare they receive. This book explores what employers, managed.

Health Care Marketing

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Publisher : Jones & Bartlett Learning
ISBN 13 : 9780834205277
Total Pages : 548 pages
Book Rating : 4.2/5 (52 download)

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Book Synopsis Health Care Marketing by : Philip D. Cooper

Download or read book Health Care Marketing written by Philip D. Cooper and published by Jones & Bartlett Learning. This book was released on 1994 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Care Marketing: A Foundation for Managed Quality builds on tradition and delivers the very latest answers to the whats, whys, and hows of making effective marketing a reality in your health care organization. Included are journal articles, book chapters, scholarly papers, editorials, research reports, and case studies, all gathered here in a single timely and comprehensive source.

Consumer Satisfaction with Prepaid and Fee-for-service Medical Care

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Publisher :
ISBN 13 :
Total Pages : 488 pages
Book Rating : 4.:/5 (311 download)

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Book Synopsis Consumer Satisfaction with Prepaid and Fee-for-service Medical Care by : Allyson Ross Davies

Download or read book Consumer Satisfaction with Prepaid and Fee-for-service Medical Care written by Allyson Ross Davies and published by . This book was released on 1983 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Choice Matters

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Publisher : Oxford University Press
ISBN 13 : 0190886153
Total Pages : 265 pages
Book Rating : 4.1/5 (98 download)

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Book Synopsis Choice Matters by : Gordon Moore

Download or read book Choice Matters written by Gordon Moore and published by Oxford University Press. This book was released on 2018-06-19 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand: · The differences between healthcare and other consumer-driven markets · What factors are most important for consumers in seeking care providers · How consumers make decisions about healthcare · The system-wide effects of increased consumer choice in healthcare · The important distinction between patients and consumers By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.

Consumer Satisfaction with Health-care Services: an Exploratory Study

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Author :
Publisher :
ISBN 13 :
Total Pages : 290 pages
Book Rating : 4.:/5 (189 download)

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Book Synopsis Consumer Satisfaction with Health-care Services: an Exploratory Study by : Mary Ellen Watson

Download or read book Consumer Satisfaction with Health-care Services: an Exploratory Study written by Mary Ellen Watson and published by . This book was released on 1974 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Consumer Viewpoint

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Publisher :
ISBN 13 :
Total Pages : 42 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis The Consumer Viewpoint by : United States. Health Resources Administration. Office of Graduate Medical Education

Download or read book The Consumer Viewpoint written by United States. Health Resources Administration. Office of Graduate Medical Education and published by . This book was released on 1979 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communicating with Medical Patients

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Publisher : SAGE Publications, Incorporated
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Communicating with Medical Patients by : Moira A. Stewart

Download or read book Communicating with Medical Patients written by Moira A. Stewart and published by SAGE Publications, Incorporated. This book was released on 1989-06 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to synthesize a growing international and interdisciplinary body of experience, this volume provides a mandate and a charge to medicine to fundamentally transform the traditional clinical method and the social relations it fosters between doctor and patient and between student and teacher. The contributors challenge the medical establishment to change their clinical method from that of a disease-centred to a patient-centred one. Four sections deal with issues related to the doctor's own transformation, the medical interview, teaching and learning, and validation.

Connecting with the New Healthcare Consumer

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Publisher : Jones & Bartlett Learning
ISBN 13 : 9780834220041
Total Pages : 572 pages
Book Rating : 4.2/5 (2 download)

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Book Synopsis Connecting with the New Healthcare Consumer by : David B. Nash

Download or read book Connecting with the New Healthcare Consumer written by David B. Nash and published by Jones & Bartlett Learning. This book was released on 2001 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership/Management/Administration

Consumer Satisfaction with Primary Health Care Services

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Publisher :
ISBN 13 :
Total Pages : 346 pages
Book Rating : 4.:/5 (44 download)

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Book Synopsis Consumer Satisfaction with Primary Health Care Services by : Gregory Charles Pascoe

Download or read book Consumer Satisfaction with Primary Health Care Services written by Gregory Charles Pascoe and published by . This book was released on 1984 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Consumer Satisfaction in Healthcare

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Publisher :
ISBN 13 :
Total Pages : 332 pages
Book Rating : 4.:/5 (112 download)

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Book Synopsis Consumer Satisfaction in Healthcare by : Arthur A. Gonzalez

Download or read book Consumer Satisfaction in Healthcare written by Arthur A. Gonzalez and published by . This book was released on 1984 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt:

American Healthcare & the Consumer Experience

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Publisher : Xlibris Corporation
ISBN 13 : 1462842291
Total Pages : 68 pages
Book Rating : 4.4/5 (628 download)

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Book Synopsis American Healthcare & the Consumer Experience by : Gregory P. Shea

Download or read book American Healthcare & the Consumer Experience written by Gregory P. Shea and published by Xlibris Corporation. This book was released on 2005-05-23 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare is both personal in nature and critical in importance. This monograph provides examines the state of healthcare in America, the choices at hand, and the possible futures ahead. Providers, employers, and, of course, patients would do well to familiarize themselves with this analysis of the present and the future.

Healthcare Administration for Patient Safety and Engagement

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Publisher : IGI Global
ISBN 13 : 1522539476
Total Pages : 363 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Healthcare Administration for Patient Safety and Engagement by : Rosiek-Kryszewska, Aleksandra

Download or read book Healthcare Administration for Patient Safety and Engagement written by Rosiek-Kryszewska, Aleksandra and published by IGI Global. This book was released on 2018-02-09 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethical medical treatment is an important aspect of healthcare that is affected by multiple influencing factors in, both private and public, medical organizations. By understanding and adapting the components of the health system to these influencing factors, healthcare can have better outcomes for patients and practitioners. Healthcare Administration for Patient Safety and Engagement provides emerging research on the theoretical and practical aspects of healthcare management for optimal patient care and communication. While highlighting topics, such as clinical communication, ethical dilemmas, and preventive medicine, this book will teach readers about the tools and applications of ethical treatment and hospital behavior in both private and public medical organizations. This book is an important resource for managers and employees of health units, physicians, medical students, psychology and sociology professionals, and researchers seeking current research on healthcare organization and patient satisfaction.