Consumer Rights and Protection in India

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Publisher :
ISBN 13 : 9788177084009
Total Pages : 0 pages
Book Rating : 4.0/5 (84 download)

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Book Synopsis Consumer Rights and Protection in India by : Mohammed Kamalun Nabi

Download or read book Consumer Rights and Protection in India written by Mohammed Kamalun Nabi and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer protection policies create an environment whereby the clients and customers receive satisfaction from the delivery of goods and services. One of the disquieting features of India's democracy is that an average Indian consumer continues to be in a pitiable condition due to poverty, illiteracy, ignorance, and general apathy. Adulterated food, spurious medicines, and sub-standard domestic appliances are pushed over the counter with ease. Unethical advertisements appear in print and electronic media. When it became imperative to protect the consumers from sub-standard goods and deficient services, and also provide relief by way of compensation, India's Consumer Protection Act was enacted in 1986. The objective of this Act is to offer better protection to the country's consumers against the fraudulent practices of suppliers. The Act provides for effective safeguards for consumers against various types of exploitation and unfair dealings, relying on mainly compensatory rather than punitive or preventive approach. This book examines the rights of consumers and the protective measures adopted in India and other countries. It specifically deals with the statutory measures for redressal of consumer grievances provided under the Consumer Protection Act, 1986. [Subject: India Studies, Economics, Business]

Consumer India

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Publisher : John Wiley & Sons
ISBN 13 : 0470826320
Total Pages : 209 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Consumer India by : Dheeraj Sinha

Download or read book Consumer India written by Dheeraj Sinha and published by John Wiley & Sons. This book was released on 2011-02-14 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: A richly insightful account of one of the most significant transformations in the world today. Dheeraj Sinha's intelligence vividly illuminates the intersection of culture and commerce in New India. Adam Morgan Founder eatbigfish Among the many books I have read on the cultural evolution taking place in India, this is perhaps the most insightful. It does not just map mindset changes; it does so with the certainty of a person who has lived the changes as much as he has witnessed them. Every marketeer should keep this book on his office desk as a ready reckoner. Ranjan Kapur Country Manager – India WPP India in many ways is a "Nation of Nations." So much heterogeneity and hence complexity in understanding consumers and consumerism. Dheeraj has done a commendable job in peeling off the layers from the onion—creating frameworks and providing very relatable examples to understand the culture. For instance, Dheeraj has used Bollywood as an effective mirror to portray societal changes. Consumer India is a must-read for those who want to understand the cultural evolution of India with its nuances. Rajesh Jejurikar Chief Executive - Automotive Division Mahindra & Mahindra Ltd. A labor of love. For years, I have marveled at how Dheeraj's inquisitive brain continuously churns away to make meaning of everything he observes. His writing simultaneously reflects him as a "sutradaar" telling the captivating story of a changing India, even as it does so with the unbiased and expert credentials of the "computerji" he describes here. Dheeraj insightfully marries the rapid changes he chronicles with the assimilative fabric of India; where "and" trumps "or." Against the cliché "change is the only constant," he underlines that in India, change works with the constant. Enjoy the ride on Dheeraj's time machine! Prasad Narasimhan Managing Partner, Asia Brandgym

Consumer Movement in India

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Publisher : Sarup & Sons
ISBN 13 : 9788176253987
Total Pages : 124 pages
Book Rating : 4.2/5 (539 download)

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Book Synopsis Consumer Movement in India by : Sanjay Kaptan

Download or read book Consumer Movement in India written by Sanjay Kaptan and published by Sarup & Sons. This book was released on 2003 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Winning in the Indian Market

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Publisher : John Wiley & Sons
ISBN 13 : 047082199X
Total Pages : 249 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Winning in the Indian Market by : Rama Bijapurkar

Download or read book Winning in the Indian Market written by Rama Bijapurkar and published by John Wiley & Sons. This book was released on 2008 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses primarily on business strategy and decision-making as it relates to India's consumer markets. It explores various market strategies and examines the failures of those companies that tried - but failed - to enter the Indian market in the 1990s. The book also looks at the possibility that the centre of gravity of the global consumer market might be shifting from the West to China and India. Featuring one-of-a-kind insights into the unique makeup of the Indian market, this book offers an enlightening look at the consumer future.

A Textbook on Rural Consumer Behaviour in India - A Study of FMCGs

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Publisher : Laxmi Publications, Ltd.
ISBN 13 : 9788131807309
Total Pages : 132 pages
Book Rating : 4.8/5 (73 download)

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Book Synopsis A Textbook on Rural Consumer Behaviour in India - A Study of FMCGs by : Dr. A Sarangapani

Download or read book A Textbook on Rural Consumer Behaviour in India - A Study of FMCGs written by Dr. A Sarangapani and published by Laxmi Publications, Ltd.. This book was released on 2009 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Consumer Behaviour

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Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 9788120339637
Total Pages : 364 pages
Book Rating : 4.3/5 (396 download)

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Book Synopsis Consumer Behaviour by : Ramanuj Majumdar

Download or read book Consumer Behaviour written by Ramanuj Majumdar and published by PHI Learning Pvt. Ltd.. This book was released on 2010 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: For instance, why do consumers repeatedly purchase a particular brand or, in some cases, why do they switch from one product to another? In this compact, concise and profusely illustrated text, Professor Majumdar, with his rich and varied experience in Marketing, tries to provide interesting insights into some of these and other interesting questions about consumer behaviour. He gives a masterly analysis of the theory and practice of consumer behaviour and decision making and the factors that influence it. Divided into six parts, Part I of the text shows the importance of understanding consumer behaviour; Part II highlights different aspects of consumer psychology and covers such topics as consumer motivation, consumer perception, and consumer personality. Part III demonstrates how consumers behave in their social and cultural settings, the effect of personal factors, and the influence of reference groups on consumer behaviour. Part IV dealing with consumer decision making describes the various stages involved in brand choice, the post-purchase behaviour and, importantly, the six well-established models proposed by scholars on consumer behaviour. Part V analyzes the diversity of the Indian market and about the emerging patterns of consumer behaviour.

Selling to India's Consumer Market

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Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313008094
Total Pages : 310 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Selling to India's Consumer Market by : Douglas Bullis

Download or read book Selling to India's Consumer Market written by Douglas Bullis and published by Bloomsbury Publishing USA. This book was released on 1997-12-09 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Douglas Bullis goes beyond the usual superficial accounts found in the usual import/export books and provides something truly unique: an in-depth analysis of what India needs from the rest of the world, not what the world can get out of India. What most businesspeople don't know, and what is crucial if they are to succeed in their transactions with India, is what India needs from them—and not always is this mere capital. Bullis describes the rise of India's middle class and consumer economy since 1991, and provides readers with what very few outsiders know: how India really works. The result is an essential resource for corporate management in marketing, sales, strategic planning and investment, and important collateral reading for students and teachers of international business. Bullis argues that India has long been misunderstood by the West. Now, as the business climate goes global, India looms as the largest country in the world to embrace the market economy. As India emerges as a mass consumer market and a major low-cost manufacturing center, not only the Indian economy, but the world economy is likely to be changed. If overseas businesspeople are to enter India and compete successfully, they need a clear, broad, up-to-the-minute and useful view of the country, its markets, its resources, and its people. In this book, Bullis provides just that.

Rural Market Potentiality in India towards Consumer Durable Goods

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Publisher : Archers & Elevators Publishing House
ISBN 13 : 9383241144
Total Pages : pages
Book Rating : 4.3/5 (832 download)

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Book Synopsis Rural Market Potentiality in India towards Consumer Durable Goods by : Dr. N. Ratna Kishor

Download or read book Rural Market Potentiality in India towards Consumer Durable Goods written by Dr. N. Ratna Kishor and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Neuromarketing in India

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Publisher : Routledge
ISBN 13 : 1351269348
Total Pages : 115 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Neuromarketing in India by : Tanusree Dutta

Download or read book Neuromarketing in India written by Tanusree Dutta and published by Routledge. This book was released on 2018-06-27 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to understand human behaviour has been a very intriguing question to medicine, computer science, economics, psychology and finance. Each discipline has been trying to study and predict human behaviour through surveys, laboratory-based experiments, questionnaires, interviews, statistics, focus groups; the list is endless. The lack of precision in the existing techniques to predict human behaviour has motivated researchers to move beyond the traditional and search for new and improved techniques. Neuroscience has stepped in to fill this gap. It is based on the assumption that human behaviour is a complex process which has a neural basis and the locus of this process is the higher centre of the brain. Both conscious and unconscious processing of stimulus in the brain is responsible for generating behaviour. So if we could develop a deeper understanding of how the brain functions to generate behaviour, we would be more confident in our understanding and prediction of consumer behaviour. The use of neuroscientific techniques, like functional Magnetic Resonance Imaging (fMRI), Electroencephalography (EEG), Evoked Response Potential (ERP), and sensors to measure changes in one's physiological state, to understand the mind of the consumer has just begun, and professionals in the field see a huge opportunity for neuromarketing in India. In the domain of neuromarketing, one important question relates to the distinction between Indian and other global consumers of commercial products. Are we different from consumers across the globe? The answer is probably ‘yes’. This is documented by the fact that we find a distinct change in the marketing strategy of companies; the methods to influence Indian consumers are different from those adopted in other countries. This gives rise to the question: what makes us different? The next logical question that arises, assuming that we are different or similar, is can we quantify it? Answering why, what and how we are different marks the beginning of the book, followed by issues related to the ethicality of using such techniques to promote marketing, risk analysis in case of failure and future directions in neuromarketing. The book intends to address each of these issues so that a comprehensive reading in the subject matter would help academicians to decipher consumer behaviour and build theory for possible principles of application in the market.

The Impact of Two-Tier Producer and Consumer Food Pricing in India

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Publisher : World Bank Publications
ISBN 13 :
Total Pages : 37 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Impact of Two-Tier Producer and Consumer Food Pricing in India by : Maurice Schiff

Download or read book The Impact of Two-Tier Producer and Consumer Food Pricing in India written by Maurice Schiff and published by World Bank Publications. This book was released on 1993 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt:

We are Like that Only

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Publisher : Penguin Books India
ISBN 13 : 0143065971
Total Pages : 294 pages
Book Rating : 4.1/5 (43 download)

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Book Synopsis We are Like that Only by : Rama Bijapurkar

Download or read book We are Like that Only written by Rama Bijapurkar and published by Penguin Books India. This book was released on 2009 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taking cues from economics, demography, history, culture, philosophy and good old common sense, Rama Bijapurkar makes sense of the complex and inscrutable Indian market-the many Consumer Indias, their diverse and schizophrenic consumer behaviour and the way to make your company's fortune in this billion-plus market. Irreverent and insightful, this book answers the questions to twelve key facets of Consumer India. Bijapurkar explains why the Indian consumer market is 'like that only', why it will not change in a hurry, and what it takes to develop a winning 'made for India' business strategy. 'Rama has developed a very strong case for learning about India on its own terms before investing. This book is a critical read for anyone considering building a large presence for themselves in India.'-From the Foreword by C. K. Prahalad, author of The Fortune at the Bottom of the Pyramid

Consumer Affairs and Customer Care

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Publisher : Prowess Publishing
ISBN 13 : 8194672953
Total Pages : 695 pages
Book Rating : 4.1/5 (946 download)

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Book Synopsis Consumer Affairs and Customer Care by : Sri Ram Khanna

Download or read book Consumer Affairs and Customer Care written by Sri Ram Khanna and published by Prowess Publishing. This book was released on 2020-09-21 with total page 695 pages. Available in PDF, EPUB and Kindle. Book excerpt: The subject of this book explains the social framework of consumer rights and legal framework of protecting consumer rights that has evolved in India over the last three decades. It also explains the momentous changes in Indian consumer markets over this period as a result of economic liberalisation and provides an understanding of the problems consumers face in markets and the consumer detriment there from. It analyses the buying behavior of consumers as well as the phenomena of consumer complaints and the processes and systems to address them. The development of the consumer jurisprudence in settling consumer disputes in consumer courts under the Consumers Protection Act of 1986 and 2019 is examined in detail. Leading cases are used to explain important concepts. It also addresses the role played by quality and standardization in the market place and the roles of different agencies in establishing product and service standards. The student should be able to comprehend the business firms’ interface with consumers and the consumer related regulatory and business environment for major consumer industries of India.

India’s Economic Resurgence

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Publisher : Notion Press
ISBN 13 : 1644294451
Total Pages : 524 pages
Book Rating : 4.6/5 (442 download)

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Book Synopsis India’s Economic Resurgence by : C B Rao

Download or read book India’s Economic Resurgence written by C B Rao and published by Notion Press. This book was released on 2018-10-26 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt: Economics is a social science concerned mainly with description and analysis of the production, distribution, and consumption of goods and services. Beyond the various theories and models, however, economics has close relationship with day to day life. This book reviews the economic journey of India over the last seventy years, and seeks to stimulate the readers’ thinking on some major issues and potentialities facing the Indian economy. Five main themes flow through the book – India’s potential to be the World’s third largest economic power by 2030, the challenges of socio-economic equity that India faces, the several opportunities that India has in that journey, the critical role of governance, leadership, management and administration, and the importance of mindset changes to power India’s futureeconomic growth. A special focus is laid on the role of government policies and projects in socio-economic development. The book sensitises the readers, including college students in general, and students of economics in particular, to the happenings around us which have significant economic import. The book makes all through its seventy chapters several suggestions to power India’s growth as a global economic superpower, on a plank of socioeconomic equity. This book serves as an expansive thought primer and focussed execution guide for an economically independent and resurgent India.

An Aware Consumer

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Publisher : Notion Press
ISBN 13 : 1947498290
Total Pages : 114 pages
Book Rating : 4.9/5 (474 download)

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Book Synopsis An Aware Consumer by : B.Vaidyanathan

Download or read book An Aware Consumer written by B.Vaidyanathan and published by Notion Press. This book was released on 2017-08-30 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mr. B.Vaidyanathan, a Chemical Engineer by profession, and Chief Mentor, Consumer Protection Council, Rourkela, has been associated with the Indian consumer movement, for well over 30 years and has many achievements to his credit, apart from organising a voluntary consumer organisation in the tribal belt of Odisha. His single handed initiative through the National Consumer Disputes Redressal Commission (NCDRC), against the short-filling of cooking gas refills, resulted in the upgradation of 184 LPG bottling plants of the three Public Sector Oil Companies, M/s IOCL, BPCL and HPCL. Towards this upgradation, the Ministry of Petroleum & Natural Gas, Govt. of India, had to spend over Rs. 300 crores. The mute point is that this upgradation has brought relief to crores of unsuspecting housewives from Kashmir to Kanyakumari. Though the Supreme Court failed to deliver justice, in terms of compensation and punitive damages payable to a voluntary consumer organisation and to the Consumer Welfare Fund, as prescribed in the Consumer Protection Act, his determined zeal to pursue the matter till the filing of the Curative Petition and thereafter, should be an inspiration for all those young people, who have the nerves and the commitment to pursue social goals. Mr. Vaidyanathan has shared his varied experiences in this book, which is a must read not only for the interesting cases narrated therein, but a motivational story, led by an example of ‘Never Say Die’. This narrative has been made all the more interesting by sharing informative experiences relating to important consultative bodies and how the activists need to work to ensure delivery and what the government needs to do to protect the consumers better.

Consumer - The Boss (Essentials on Consumer Behaviour and marketing Strategies)

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Publisher : Archers & Elevators Publishing House
ISBN 13 : 8194706572
Total Pages : pages
Book Rating : 4.1/5 (947 download)

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Book Synopsis Consumer - The Boss (Essentials on Consumer Behaviour and marketing Strategies) by : Dr A Madeswaran

Download or read book Consumer - The Boss (Essentials on Consumer Behaviour and marketing Strategies) written by Dr A Madeswaran and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Never-Before World

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Publisher : Penguin UK
ISBN 13 : 935118403X
Total Pages : 368 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis A Never-Before World by : Rama Bijapurkar

Download or read book A Never-Before World written by Rama Bijapurkar and published by Penguin UK. This book was released on 2014-11-01 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does Consumer India look like in the third decade after liberalization, as India’s GDP approaches its third trillion? In her new book, Rama Bijapurkar, author of the best-selling We Are Like That Only, analyses the complex contours of India’s consumer economy – demand structure, supply environment, income demographics, social and cultural changes and much more – and pinpoints the existing opportunities, the unserved needs, the incorrect assumptions, the minefields of the future and the strategy imperatives needed to ride this next big wave of opportunity. For businesses and investors betting on India’s future, for policymakers and regulators shaping the new India and for all those curious about India’s progress, this is an immensely insightful and utterly realistic assessment of one of the biggest growth markets in the world.

India Reloaded

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Publisher :
ISBN 13 : 9789385152337
Total Pages : 205 pages
Book Rating : 4.1/5 (523 download)

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Book Synopsis India Reloaded by : Dheeraj Sinha

Download or read book India Reloaded written by Dheeraj Sinha and published by . This book was released on 2015 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: