Complaints Matter

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A Complaint Free World

Author : Will Bowen
Publisher : Harmony
ISBN 13 : 0770436463
Total Pages : 306 pages
Book Rating : 4.7/5 (74 download)

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Book Synopsis A Complaint Free World by : Will Bowen

Download or read book A Complaint Free World written by Will Bowen and published by Harmony. This book was released on 2013-02-05 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Full of practical ideas and inspiring stories from people who have already transformed their lives through the Complaint Free program, you'll learn not only how to stop complaining but also how to become more positive and live the life you’ve always dreamed about. More than ten million people in 106 countries have used the simple principles found in this book to eradicate the toxicity of complaining from their lives. And, as a result, they have experienced better health, happier relationships, greater career success and a significant increase in happiness. A Complaint Free World will explain what constitutes a complaint, why we complain, what benefits we think we receive from complaining, how complaining is destructive to our lives, and how we can get others around us to stop complaining. Find out how forming the simple habit of not complaining can transform your health, relationships, career and life. Consciously striving to reformat your mental hard drive is not easy, but you can start now by using the steps Bowen presents here. If you stay with it, you'll find that not only will you stop complaining, but others around you will cease to do so as well and in a short period of time, you'll have a more positive life. “A Complaint Free World is an engaging, enjoyable, easy-to-read reminder that the only permanent, constructive changes you can make in the world are the changes that you make in yourself.” –Gary Zukav, author of The Seat of the Soul and Soul to Soul

Fresh Complaint

Author : Jeffrey Eugenides
Publisher : Knopf Canada
ISBN 13 : 030740191X
Total Pages : 263 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis Fresh Complaint by : Jeffrey Eugenides

Download or read book Fresh Complaint written by Jeffrey Eugenides and published by Knopf Canada. This book was released on 2017-10-03 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proudly presenting the widely anticipated new work of fiction from the multi-award winning bestselling author of Middlesex--a #1 major bestseller in Canada--and The Marriage Plot--also an acclaimed national bestseller--and the beloved The Virgin Suicides. Featuring unseen stories from one of the most eclectic, dynamic fiction writers working today, Fresh Complaint brings together works both new and previously published--including the crème de la crème of Eugenides's beloved New Yorker stories, never before collected between two covers. Jeffrey Eugenides's bestselling novels have shown that he is an astute observer of the crises of adolescence, sexual identity, self-discovery, family love and what it means to be an American in our times. The stories in Fresh Complaint continue that tradition. Ranging from the reproductive antics of "Baster" to the wry, moving account of a young traveller's search for enlightenment in "Air Mail" (selected by Annie Proulx for The Best American Short Stories 1997), this collection presents characters in the midst of personal and national crises. We meet a failed poet who, envious of other people's wealth during the real-estate bubble, becomes an embezzler; a clavichordist whose dreams of art collapse under the obligations of marriage and fatherhood; and, in "Bronze," a sexually confused college freshman whose encounter with a stranger on a train leads to a revelation about his past and his future. Narratively compelling, beautifully written and packed with a density of ideas that belie their fluid grace, Fresh Complaint proves Eugenides to be a master of the short form as well as the long. Showcasing stories from as far back as the 1980s and as recently as 2017, Fresh Complaint is the career-spanning collection from the Pulitzer Prize-winning author.

Complaint!

Author : Sara Ahmed
Publisher : Duke University Press
ISBN 13 : 1478022337
Total Pages : 225 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Complaint! by : Sara Ahmed

Download or read book Complaint! written by Sara Ahmed and published by Duke University Press. This book was released on 2021-08-09 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.

A Complaint is a Gift

Author : Janelle Barlow
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781881052814
Total Pages : 236 pages
Book Rating : 4.0/5 (528 download)

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Book Synopsis A Complaint is a Gift by : Janelle Barlow

Download or read book A Complaint is a Gift written by Janelle Barlow and published by Berrett-Koehler Publishers. This book was released on 1996 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose--meeting customer needs. They are a feedback mechanism that can help organizations rapidly and inexpensively shift products, service, style, and market focus. Businesses that don't value their customers' complaints suffer from costly, negative word-of-mouth advertising. Presenting dozens of real-life striking examples of poor--and excellent-- complaint handling, Barlow and Moller show that companies must view complaints as gifts if they are to have loyal customers.

Complaint

Author : Avital Ronell
Publisher : University of Illinois Press
ISBN 13 : 0252050231
Total Pages : 384 pages
Book Rating : 4.2/5 (52 download)

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Book Synopsis Complaint by : Avital Ronell

Download or read book Complaint written by Avital Ronell and published by University of Illinois Press. This book was released on 2018-04-02 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: “It is not, nor it cannot come to good. But break, my heart, for I must hold my tongue.” Thus spoke Hamlet, one of the great kvetchers of literature. Every day, gripers challenge our patience and compassion. Yet Pollyannas rile us up with their grotesque contentment and unfathomable rejection of protest. Avital Ronell considers how literature and philosophy treat bellyachers, wailers, and grumps—and the complaints they lavish on the rest of us. Combining her trademark jazzy panache with a fearless range of readings, Ronell opens a dialogue with readers that discusses thinkers with whom she has directly engaged. Beginning with Hamlet, and with a candid awareness of her own experiences, Ronell proceeds to show how complaining is aggravated, distracted, stifled, and transformed. She moves on to the exemplary complaints of Friedrich Nietzsche, Hannah Arendt, and Barbara Johnson and examines the complaint-riven history of deconstruction. Infused with the author’s trademark wit, Complaint takes friends, colleagues, and all of us on a courageous philosophical journey.

How to Complain [More] Effectively

Author : Charles M. Dobbs
Publisher : AuthorHouse
ISBN 13 : 1496952685
Total Pages : 171 pages
Book Rating : 4.4/5 (969 download)

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Book Synopsis How to Complain [More] Effectively by : Charles M. Dobbs

Download or read book How to Complain [More] Effectively written by Charles M. Dobbs and published by AuthorHouse. This book was released on 2015-01-02 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Charles M. Dobbs is a recently retired professor of history from Iowa State University; previously, he was a professor at Metropolitan State University of Denver. He taught courses in US and East Asian history, with a focus on diplomatic and military history. He authored five monographs, several dozen scholarly articles, and more than three hundred encyclopedia entries mostly focused in these areas. One of his favorite courses to teach was research methods, where he discussed how to frame the question, find appropriate materials and sources, and how to organize those sources and write up the materials in a compelling fashion. Dobbs earned his BA from the University of Connecticut and his MA and PhD degrees from Indiana University, all three in history. During his nearly four decades as a faculty member, Dobbs also spent fifteen years as assistant to the president. Duties included looking into complaints, overseeing, editing, and/or originating the presidents correspondence, helping organize outreach, and interacting with various publics. Separately, Dobbs has a long history of writing letters when he was disappointed in a product or a service he received. He has always believed that companies and organizations are strengthened by logical, well-argued letters drawing attention to a problem area. From these twin experiences comes this book, How to Complain [More] Effectively. It reflects experience in complaining about situations as well as having to look into such complaints to determine if the institution was at fault; and if it was, to offer a reasonable resolution, and if it acted correctly, to explain the situation and correct the record to reflect that appropriate action.

How to Complain

Author : Helen Dewdney
Publisher : M-Y Books Limited
ISBN 13 : 190990886X
Total Pages : 211 pages
Book Rating : 4.9/5 (99 download)

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Book Synopsis How to Complain by : Helen Dewdney

Download or read book How to Complain written by Helen Dewdney and published by M-Y Books Limited. This book was released on 2014-12-08 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, how you can gain better results and how to deal with the common fob offs companies use. Get comprehensive advice on the most up to date consumer laws you could ever need, how to complain effectively, how and where to take things further when you don't get a satisfactory response and lots of useful contacts. Faulty goods, poor service, bad advice, over charging and mis-selling; it's all covered here. Learn how to take on supermarkets, airlines, energy and insurance companies, banks, and restaurants amongst others and get results. Read how and why she took Tesco to the small claims court and won. Never be out of pocket again! Helen Dewdney is The Complaining Cow. She champions consumer rights through a blog. She has gained recognition for her knowhow in complaining effectively, and appears on Radio 5 as an Expert, various BBC local radio and community stations, BBC Breakfast, ITV News, Rip Off Britain and in national and local press. Helen's background is in children's services and she has no legal training whatsoever, but provides advice through her blog, YouTube channel and social media demonstrating that one does not need to be a legal expert to assert your legal rights. Due to the popularity of the blog and the increased call on her time to help people having difficulty with companies, she has written this book.

When People Complain

Author : Lorenz W. Aggens
Publisher :
ISBN 13 :
Total Pages : 124 pages
Book Rating : 4.:/5 (359 download)

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Book Synopsis When People Complain by : Lorenz W. Aggens

Download or read book When People Complain written by Lorenz W. Aggens and published by . This book was released on 1991 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:

In the Matter of Certain Complaints Against United States District Judge Alcee L. Hastings

Author : Alcee L. Hastings
Publisher :
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis In the Matter of Certain Complaints Against United States District Judge Alcee L. Hastings by : Alcee L. Hastings

Download or read book In the Matter of Certain Complaints Against United States District Judge Alcee L. Hastings written by Alcee L. Hastings and published by . This book was released on 1986 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:

I Want to Complain!: An Alternative Guide to Customer Service

Author : Peter Nuttall
Publisher : Lulu.com
ISBN 13 : 1447852303
Total Pages : 94 pages
Book Rating : 4.4/5 (478 download)

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Book Synopsis I Want to Complain!: An Alternative Guide to Customer Service by : Peter Nuttall

Download or read book I Want to Complain!: An Alternative Guide to Customer Service written by Peter Nuttall and published by Lulu.com. This book was released on 2011-09 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you got something to complain about? Have you been short changed? Have you complained and got nothing but hollow apologies? Are you due compensation? Then this book could help. With eight years experience in a customer management role for a multi-national retailer, Peter realised that it was the light-hearted, entertaining letters that received the most satisfactory resolutions. 'I want to complain' explains exactly what life is like on the other end of the call-centre telephone. The second section of the book contains a collection of genuine complaint letters along with their replies so you can see for yourself just how it works. Those companies written to include Marks and Spencer, Tesco, Asda and even Newcastle city council to get a parking ticket revoked - all with positive resolutions. 'I want to complain' hopes to put the 'fun' into refund and the 'jest' into goodwill gesture as it takes you on an entertaining and humorous journey into the world of customer services.

Model Rules of Professional Conduct

Author : American Bar Association. House of Delegates
Publisher : American Bar Association
ISBN 13 : 9781590318737
Total Pages : 216 pages
Book Rating : 4.3/5 (187 download)

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Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates

Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Equal Employment Opportunity Discrimination Complaints

Author : United States. Department of the Army
Publisher :
ISBN 13 :
Total Pages : 76 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Equal Employment Opportunity Discrimination Complaints by : United States. Department of the Army

Download or read book Equal Employment Opportunity Discrimination Complaints written by United States. Department of the Army and published by . This book was released on 1993 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt:

How to Complain to the Un Human Rights Treaty System

Author : Anne Fruma Bayefsky
Publisher : Martinus Nijhoff Publishers
ISBN 13 : 9789041119117
Total Pages : 390 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis How to Complain to the Un Human Rights Treaty System by : Anne Fruma Bayefsky

Download or read book How to Complain to the Un Human Rights Treaty System written by Anne Fruma Bayefsky and published by Martinus Nijhoff Publishers. This book was released on 2003 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this volume Professor Bayefsky makes the international complaints procedure arising from the UN human rights treaty system available to individuals, lawyers, non-governmental organizations, and human right advocates in many parts of the world. She begins by indentifying the common features of the four complaints procedures under each of the four treaties. Each treaty is then examined in greater detail. Consideration is finally given to questions of overlap and the choise of a forum. The annexes provide the practical tools for filling a complaint.

Manual for the Adjustment of Complaints by State Directors and Code Authorities

Author : United States. National Recovery Administration
Publisher :
ISBN 13 :
Total Pages : 44 pages
Book Rating : 4.:/5 ( download)

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Book Synopsis Manual for the Adjustment of Complaints by State Directors and Code Authorities by : United States. National Recovery Administration

Download or read book Manual for the Adjustment of Complaints by State Directors and Code Authorities written by United States. National Recovery Administration and published by . This book was released on 1934 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:

HC 350 - Complaints and Raising Concerns

Author : Great Britain. Parliament. House of Commons. Health Committee
Publisher : The Stationery Office
ISBN 13 : 0215081080
Total Pages : 52 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis HC 350 - Complaints and Raising Concerns by : Great Britain. Parliament. House of Commons. Health Committee

Download or read book HC 350 - Complaints and Raising Concerns written by Great Britain. Parliament. House of Commons. Health Committee and published by The Stationery Office. This book was released on 2015 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of those who complain about NHS services do not seek financial redress. They do so because they wish to have their concerns and experiences understood and for any failings to be acknowledged and put right so that others do not suffer the same avoidable harm. Where such errors occur, patients and their families deserve to be met with a system which is open to complaints, supports them through the process and which delivers a timely apology, explanation and a determination to learn from mistakes. The current system for complaints handling however, remains variable. Too many complaints are mishandled with people encountering poor communication or at worst, a defensive and complicated system which results in a complete breakdown in trust and a failure to improve patient safety. The Committee welcomes the progress made since their last report, but in this, the Committee's final report on complaints and concerns in this Parliament, an overview is set out of the developments and recommendations to date as well as those expected in 2015. The Committee also makes a number of recommendations where further action is required.

Handling of Discrimination Complaints in the Senate

Author : United States. Congress. Senate. Committee on Governmental Affairs
Publisher :
ISBN 13 :
Total Pages : 144 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Handling of Discrimination Complaints in the Senate by : United States. Congress. Senate. Committee on Governmental Affairs

Download or read book Handling of Discrimination Complaints in the Senate written by United States. Congress. Senate. Committee on Governmental Affairs and published by . This book was released on 1977 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The New Netherlands Financial Services Complaints Tribunal (KiFiD)

Author : M. L. Hendrikse
Publisher : Uitgeverij Paris
ISBN 13 : 9077320482
Total Pages : 179 pages
Book Rating : 4.0/5 (773 download)

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Book Synopsis The New Netherlands Financial Services Complaints Tribunal (KiFiD) by : M. L. Hendrikse

Download or read book The New Netherlands Financial Services Complaints Tribunal (KiFiD) written by M. L. Hendrikse and published by Uitgeverij Paris. This book was released on 2007 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: