Competence in Interpersonal Conflict

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Author :
Publisher : Waveland Press
ISBN 13 : 1478608439
Total Pages : 360 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Competence in Interpersonal Conflict by : William R. Cupach

Download or read book Competence in Interpersonal Conflict written by William R. Cupach and published by Waveland Press. This book was released on 2009-11-06 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensively updated with expanded and newly added chapters, the second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. Although no checklist of communication behaviors can guarantee success, the authors offer constructive guidelines that provide a basis for grappling with future conflicts in five unique settings: intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical. Conflict between people is a natural feature of the human condition; when people interact and form relationships, conflicts inevitably emerge. How individuals manage conflict, and how they perceive both the opportunities and challenges it provides, will define their interpersonal relationships in more ways than any other kind of interaction behavior. Collaboration and adaptation are the hallmarks of a competent communicator, therefore how partners communicate during conflict can be more important than the frequency of their disagreements.

Competence in Interpersonal Conflict

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Author :
Publisher : McGraw-Hill Companies
ISBN 13 : 9780070150560
Total Pages : 0 pages
Book Rating : 4.1/5 (55 download)

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Book Synopsis Competence in Interpersonal Conflict by : William R. Cupach

Download or read book Competence in Interpersonal Conflict written by William R. Cupach and published by McGraw-Hill Companies. This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text demonstrates the uses of competent communication in interpersonal conflict using current research to show effective and appropriate interpersonal management. The first two chapters lay out a conceptual foundation for understanding interpersonal conflict. It then describes the nature of conflict messages, how different people define and react to conflict and the consequences, both positive and negative, of conflict interactions. Chapters 7-10 explore conflict in four settings. The text concludes with a look at the conflicts students may face in their lives and the need to adopt an ethical stance in managing conflict.

Conflict in Personal Relationships

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Author :
Publisher : Routledge
ISBN 13 : 1135443386
Total Pages : 248 pages
Book Rating : 4.1/5 (354 download)

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Book Synopsis Conflict in Personal Relationships by : Dudley D. Cahn

Download or read book Conflict in Personal Relationships written by Dudley D. Cahn and published by Routledge. This book was released on 2013-12-16 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: In keeping with a broad conception of interpersonal conflict, this book is organized into two parts. The first focuses on conflict on different types of couple relationships -- homosexual, cross cultural, dating but violent, engaged, and married -- and group relationships -- student peers, parents and their young children, and adult children and their aging parents. The chapters not only review past research on conflict in some relationships, but also take a significant step forward in introducing a variety of other relationship types for future research on conflict. These chapters also offer evidence that conflict is experienced differently in different types of interpersonal relationships. The second part of this book describes basic underlying principles and programs for dealing with interpersonal conflicts. Chapters in this section discuss patterns of argument in everyday life, issues associated with competence in interpersonal conflict, and mediation as a form of intervention for resolution.

Interpersonal Communication

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Author :
Publisher : Routledge
ISBN 13 : 1315506157
Total Pages : 580 pages
Book Rating : 4.3/5 (155 download)

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Book Synopsis Interpersonal Communication by : Shelley D. Lane

Download or read book Interpersonal Communication written by Shelley D. Lane and published by Routledge. This book was released on 2016-06-23 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interpersonal Communication: Competence and Contexts prepares students to communicate successfully in today's fast-paced and complex society through the implementation of a unique competence-building model. This highly readable text provides the theories, concepts, and applications in a pedagogically sound format based on a model of communication competence made up of three elements: motivation, knowledge, and skill. Studying interpersonal communication through this distinct framework will provide a foundation for students' motivation to communicate competently, increase their knowledge about communication, and enhance their acquisition and performance of communication skills. Covering a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships, this Second Edition presents theories, concepts, and activities with engaging examples and an attention-getting design.

Becoming a Conflict Competent Leader

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118417224
Total Pages : 325 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Becoming a Conflict Competent Leader by : Craig E. Runde

Download or read book Becoming a Conflict Competent Leader written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2012-11-27 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Interpersonal Communication Book

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Author :
Publisher :
ISBN 13 : 9781292025162
Total Pages : 360 pages
Book Rating : 4.0/5 (251 download)

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Book Synopsis Interpersonal Communication Book by : Joseph A. DeVito

Download or read book Interpersonal Communication Book written by Joseph A. DeVito and published by . This book was released on 2013-07-27 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated in its 13th edition, Joseph Devito's The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication. This thirteenth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides readers to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships

Managing Intercultural Conflict Effectively

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Author :
Publisher : SAGE Publications
ISBN 13 : 1506320260
Total Pages : 248 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Managing Intercultural Conflict Effectively by : Stella Ting-Toomey

Download or read book Managing Intercultural Conflict Effectively written by Stella Ting-Toomey and published by SAGE Publications. This book was released on 2001-07-25 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Personal Conflict Management

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Publisher : Taylor & Francis
ISBN 13 : 1040048455
Total Pages : 540 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Personal Conflict Management by : Amy Janan Johnson

Download or read book Personal Conflict Management written by Amy Janan Johnson and published by Taylor & Francis. This book was released on 2024-07-03 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt: This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges. Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict. The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level. An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412

Mediation

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Publisher : Waveland Press
ISBN 13 : 1478640316
Total Pages : 199 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Mediation by : Kathy Isaacson

Download or read book Mediation written by Kathy Isaacson and published by Waveland Press. This book was released on 2020-01-14 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.

Developing Your Conflict Competence

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470588209
Total Pages : 292 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Developing Your Conflict Competence by : Craig E. Runde

Download or read book Developing Your Conflict Competence written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2010-01-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Conflict

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Author :
Publisher : Allyn & Bacon
ISBN 13 :
Total Pages : 408 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Conflict by : Roxane Salyer Lulofs

Download or read book Conflict written by Roxane Salyer Lulofs and published by Allyn & Bacon. This book was released on 2000 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing the most complete coverage of conflict available, this book represents a total approach to the study of conflict. Solid research and theory help readers better understand the nature of conflict, while practical material helps them make better communication choices. In addition to considering what people bring into a conflict in terms of their attitudes, beliefs, values, and personal characteristics, the book offers new ideas and attitudes to help readers approach conflict more effectively. The extensive use of suggestions, applications, narratives and case studies makes this volume an accessible and useful resource. The book deals with conflict from beginning to end -- from perception of the problem to agreement that it has been resolved or managed. It introduces the idea that conflict is inevitable, explores its consequences, then looks at conflict in the context of values, attitudes, and beliefs, followed by gender and culture. Next the book describes types of conflict; its phases and cycles; and conflict styles, strategies, and tactics, with special attention to collaboration as the preferred strategy. The last half of the book covers social psychological and communication perspectives, research on conflict and intimacy, choosing among the communication options available, effectively confronting others, cooperative negotiation in win-lose situations, the escalation of conflict into anger and stress, and impression management. The book ends with a discussion of conflict, forgiveness, and reconciliation. For anyone interested in understanding and dealing with conflict more effectively.

Assessing 21st Century Skills

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Author :
Publisher : National Academies Press
ISBN 13 : 0309217903
Total Pages : 154 pages
Book Rating : 4.3/5 (92 download)

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Book Synopsis Assessing 21st Century Skills by : National Research Council

Download or read book Assessing 21st Century Skills written by National Research Council and published by National Academies Press. This book was released on 2011-10-16 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstract reasoning, and personal services seem to be growing. The modern workplace requires workers to have broad cognitive and affective skills. Often referred to as "21st century skills," these skills include being able to solve complex problems, to think critically about tasks, to effectively communicate with people from a variety of different cultures and using a variety of different techniques, to work in collaboration with others, to adapt to rapidly changing environments and conditions for performing tasks, to effectively manage one's work, and to acquire new skills and information on one's own. The National Research Council (NRC) has convened two prior workshops on the topic of 21st century skills. The first, held in 2007, was designed to examine research on the skills required for the 21st century workplace and the extent to which they are meaningfully different from earlier eras and require corresponding changes in educational experiences. The second workshop, held in 2009, was designed to explore demand for these types of skills, consider intersections between science education reform goals and 21st century skills, examine models of high-quality science instruction that may develop the skills, and consider science teacher readiness for 21st century skills. The third workshop was intended to delve more deeply into the topic of assessment. The goal for this workshop was to capitalize on the prior efforts and explore strategies for assessing the five skills identified earlier. The Committee on the Assessment of 21st Century Skills was asked to organize a workshop that reviewed the assessments and related research for each of the five skills identified at the previous workshops, with special attention to recent developments in technology-enabled assessment of critical thinking and problem-solving skills. In designing the workshop, the committee collapsed the five skills into three broad clusters as shown below: Cognitive skills: nonroutine problem solving, critical thinking, systems thinking Interpersonal skills: complex communication, social skills, team-work, cultural sensitivity, dealing with diversity Intrapersonal skills: self-management, time management, self-development, self-regulation, adaptability, executive functioning Assessing 21st Century Skills provides an integrated summary of the presentations and discussions from both parts of the third workshop.

Managing Interpersonal Conflict

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Author :
Publisher : SAGE
ISBN 13 : 9780803933125
Total Pages : 188 pages
Book Rating : 4.9/5 (331 download)

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Book Synopsis Managing Interpersonal Conflict by : William A. Donohue

Download or read book Managing Interpersonal Conflict written by William A. Donohue and published by SAGE. This book was released on 1992-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Conflict Management Coaching

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Publisher : Cinergy Coaching
ISBN 13 : 9780987739407
Total Pages : 259 pages
Book Rating : 4.7/5 (394 download)

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Book Synopsis Conflict Management Coaching by : Cinnie Noble

Download or read book Conflict Management Coaching written by Cinnie Noble and published by Cinergy Coaching. This book was released on 2011-09 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching

Conflict Communication

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Author :
Publisher : Cognella Academic Pub
ISBN 13 : 9781609278649
Total Pages : 234 pages
Book Rating : 4.2/5 (786 download)

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Book Synopsis Conflict Communication by : Kristin Leigh Davis

Download or read book Conflict Communication written by Kristin Leigh Davis and published by Cognella Academic Pub. This book was released on 2013-01-09 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique anthology in the field of interpersonal communication comprises both scholarly articles and book chapters from the disciplines of human communication, psychology, marriage and family therapy, and business.

Textbook of Small Animal Emergency Medicine

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119028957
Total Pages : 1520 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Textbook of Small Animal Emergency Medicine by : Kenneth J. Drobatz

Download or read book Textbook of Small Animal Emergency Medicine written by Kenneth J. Drobatz and published by John Wiley & Sons. This book was released on 2018-10-11 with total page 1520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Textbook of Small Animal Emergency Medicine offers an in-depth understanding of emergency disease processes and the underlying rationale for the diagnosis, treatment, monitoring, and prognosis for these conditions in small animals. A comprehensive reference on a major topic in veterinary medicine The only book in this discipline to cover the pathophysiology of disease in depth Edited by four respected experts in veterinary emergency medicine A core text for those studying for specialty examinations Includes access to a website with video clips, additional figures, and the figures from the book in PowerPoint Textbook of Small Animal Emergency Medicine offers an in-depth understanding of emergency disease processes and the underlying rationale for the diagnosis, treatment, monitoring, and prognosis for these conditions in small animals.

Law Enforcement Interpersonal Communication and Conflict Management

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Author :
Publisher : SAGE Publications
ISBN 13 : 1506303382
Total Pages : 130 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Law Enforcement Interpersonal Communication and Conflict Management by : Brian D. Fitch

Download or read book Law Enforcement Interpersonal Communication and Conflict Management written by Brian D. Fitch and published by SAGE Publications. This book was released on 2015-09-11 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.