Communication Basics For Human Service Professionals

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CRISIS INTERVENTION

Author : Kenneth France
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398081093
Total Pages : 385 pages
Book Rating : 4.3/5 (98 download)

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Book Synopsis CRISIS INTERVENTION by : Kenneth France

Download or read book CRISIS INTERVENTION written by Kenneth France and published by Charles C Thomas Publisher. This book was released on 2015-07-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.

Skills and Techniques for Human Service Professionals

Author : Edward Neukrug
Publisher : Cognella Academic Publishing
ISBN 13 : 9781793517326
Total Pages : pages
Book Rating : 4.5/5 (173 download)

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Book Synopsis Skills and Techniques for Human Service Professionals by : Edward Neukrug

Download or read book Skills and Techniques for Human Service Professionals written by Edward Neukrug and published by Cognella Academic Publishing. This book was released on 2020-04-27 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Skills and Techniques for Human Service Professionals: Counseling Environment, Helping Skills, Treatment Issues provides readers with valuable information about how the counseling environment impacts the helping relationship, ways of delivering critical helping skills, and the necessity of understanding important treatment issues when working with clients and consumers. Section I focuses on the counseling environment. Whereas Chapter 1 highlights eight important characteristics of the effective helper, Chapter 2 examines how the client experiences the agency when first entering it. This chapter focuses on such things as agency atmosphere, physical space, and nonverbal behaviors of the helper. In Section II, chapters move from the most basic foundational skills to more advanced skills and specialized training. Coverage includes honoring and respecting the client, being curious, delimiting power and developing an equal relationship, non-pathologizing, listening, reflections, paraphrasing, and basic empathy. Readers also learn about affirmation giving, encouragement, and support; offering alternatives; information and advice giving; modeling; self-disclosure; collaboration; advocacy; information gathering and solution-focused questions; advanced empathy; confrontation; assessing for suicidality and homicidality; crisis, disaster, and trauma helping; token economies; positive helping; and coaching. Section III focuses on important treatment issues in human services including case management, culturally competent counseling, guidelines for working with diverse populations, and ethical decision-making when working with all clients.

Communication and Interpersonal Skills in Social Work

Author : Juliet Koprowska
Publisher : Learning Matters
ISBN 13 : 1526453967
Total Pages : 339 pages
Book Rating : 4.5/5 (264 download)

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Book Synopsis Communication and Interpersonal Skills in Social Work by : Juliet Koprowska

Download or read book Communication and Interpersonal Skills in Social Work written by Juliet Koprowska and published by Learning Matters. This book was released on 2020-03-28 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication and Interpersonal Skills in Social Work are at the heart of effective social work practice. This book offers students a solid grounding in the core knowledge and skills of communication needed for effective practice. The book takes the key theories in communication and explains them in a systematic and practice-related way, essential for both undergraduate and postgraduate students to develop a critical understanding of the subject. This crucial fifth edition supports students with core communication skills by providing in-depth coverage closely interwoven with learning features that engage, stimulate and challenge. Working with children, adults and those with learning difficulties are all fundamental aspects of the book making it useful to students of all disciplines.

Communication Skills for the Health Care Professional

Author : Gwen Marram Van Servellen
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780834207660
Total Pages : 422 pages
Book Rating : 4.2/5 (76 download)

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Book Synopsis Communication Skills for the Health Care Professional by : Gwen Marram Van Servellen

Download or read book Communication Skills for the Health Care Professional written by Gwen Marram Van Servellen and published by Jones & Bartlett Learning. This book was released on 1997 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.

Communimetrics

Author : John S. Lyons
Publisher : Springer Science & Business Media
ISBN 13 : 0387928227
Total Pages : 233 pages
Book Rating : 4.3/5 (879 download)

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Book Synopsis Communimetrics by : John S. Lyons

Download or read book Communimetrics written by John S. Lyons and published by Springer Science & Business Media. This book was released on 2009-06-19 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measurement in human services means one thing: how well the effort serves clients. But the data doesn’t exist in a vacuum and must be communicated clearly between provider and client, provider and management, and across systems. During the past decade, innovative communimetric measures have helped more than 50,000 professionals worldwide in health care, justice, and business settings deliver findings that enhance communication on all sides. Now, the theory and methods behind this fast-paced innovation are available in this informative volume. Communimetrics presents information in an accessible style, and its model of measurement as communication bolsters transparency and ease of interpretation without sacrificing validity or reliability. It conveys a deep appreciation for the unique position of service delivery systems at the intersection between science and management (and between quality and quantity), and shows readers how to create measures that can be used immediately to translate findings into practical action. This must-have volume offers readers the tools for understanding—and applying—this cutting-edge innovation by providing: The theoretical base for communimetrics. Practical illustrations comparing communimetrics with traditional methods. Guidelines for designing communimetric measures and evaluating their reliability and validity. Detailed examples of three widely used communimetric measures—the Child and Adolescent Needs and Strengths (CANS), the INTERMED, and the Entrepreneurial League System Assessment as well as detailed explanations for how they are used and why they work. Applications used in a range of settings, including children’s services, adult mental health, services for the aging, and business and organizational development. Communimetrics provides a wealth of real-world uses to a wide professional audience, including program evaluators, quality management professionals, enterprise managers, teachers of field research methods, and professionals involved in measurement and management design. It also makes an exceptionally useful text for program evaluation courses.

Introduction to Human Services

Author : Michelle E. Martin
Publisher : Pearson
ISBN 13 : 9780205848058
Total Pages : 0 pages
Book Rating : 4.8/5 (48 download)

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Book Synopsis Introduction to Human Services by : Michelle E. Martin

Download or read book Introduction to Human Services written by Michelle E. Martin and published by Pearson. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides readers with an understanding of the Human Services Profession. Introduction to Human Services: Through the Eyes of Practice Settings, 3/e explores human services through the lens of the most common practice settings where human service professionals work. This title also provides information about social problems within a socio-political context allowing readers to think about ways in which culture and ideology influence people's perspectives. Standards for Excellence series -- Each chapter highlights the national standards set by the Council for Standards in Human Service Education (CSHSE). Critical thinking questions throughout reinforces this integration. Learning Goals Upon completing this book, readers will be able to: Understand the issues pertinent to human services from new perspectives. Challenge the status quo of human services. Recognize their own stereotypical thinking that may create barriers to becoming effective helpers.

Developing Your Communication Skills in Social Work

Author : Paula Beesley
Publisher : SAGE
ISBN 13 : 1526417782
Total Pages : 201 pages
Book Rating : 4.5/5 (264 download)

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Book Synopsis Developing Your Communication Skills in Social Work by : Paula Beesley

Download or read book Developing Your Communication Skills in Social Work written by Paula Beesley and published by SAGE. This book was released on 2017-10-28 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills. Key features: - Wide range of case studies from an array of service areas and user groups - Reflective tasks and questions to stimulate critical thinking and discussion - Skills audits to test where your strengths are and areas for development This book is designed to guide readers in developing their own communication style that best suits them to become an effective social worker, whilst meeting the needs of their service user group and individual service user.

Routledge Handbook of Applied Communication Research

Author : Lawrence R. Frey
Publisher : Routledge
ISBN 13 : 1135231788
Total Pages : 1100 pages
Book Rating : 4.1/5 (352 download)

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Book Synopsis Routledge Handbook of Applied Communication Research by : Lawrence R. Frey

Download or read book Routledge Handbook of Applied Communication Research written by Lawrence R. Frey and published by Routledge. This book was released on 2009-07-21 with total page 1100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Applied Communication Research provides a state-of-the-art review of communication scholarship that addresses real-world concerns, issues, and problems. This comprehensive examination of applied communication research, including its foundations, research methods employed, significant issues confronted, important contexts in which such research has been conducted, and overviews of some exemplary programs of applied communication research, shows how such research has and can make a difference in the world and in people’s lives. The sections and chapters in this Handbook: explain what constitutes applied communication scholarship, encompassing a wide range of approaches and clarifying relationships among theoretical perspectives, methodological procedures, and applied practices demonstrate the breadth and depth of applied communication scholarship review and synthesize literature about applied communication areas and topics in coherent, innovative, and pedagogically sound ways set agendas for future applied communication scholarship. Unique to this volume are chapters presenting exemplary programs of applied communication research that demonstrate the principles and practices of such scholarship, written by the scholars who conducted the programs. As an impressive benchmark in the ongoing growth and development of communication scholarship, editors Lawrence R. Frey and Kenneth N. Cissna provide an exceptional resource that will help new and experienced scholars alike to understand, appreciate, and conduct high-quality communication research that can positively affect people’s lives.

Measuring the Performance of Human Service Programs

Author : Lawrence L. Martin
Publisher : SAGE
ISBN 13 : 141297061X
Total Pages : 161 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Measuring the Performance of Human Service Programs by : Lawrence L. Martin

Download or read book Measuring the Performance of Human Service Programs written by Lawrence L. Martin and published by SAGE. This book was released on 2010 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.

Essentials of Communication Skill and Skill Enhancement

Author : John O. Greene
Publisher : Routledge
ISBN 13 : 1000348016
Total Pages : 172 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Essentials of Communication Skill and Skill Enhancement by : John O. Greene

Download or read book Essentials of Communication Skill and Skill Enhancement written by John O. Greene and published by Routledge. This book was released on 2021-02-27 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others. Predicated on four simple notions – that communication can be done well or poorly, that communication skills matter, that people differ in those skills, and that those skills can be improved – the book helps readers identify and enhance their own communication strengths and address weaknesses, assess the communication skills of others, and coach others to improvement. Written in an accessible style, chapter highlights include an engaging review of the research on the practical implications of communication skills in our professional and personal lives. The nature of communication skill and issues in skill assessment are examined. Particular attention is given to understanding sources of communication-skill deficits and the design of effective communication-skill training programs. A final chapter examines the roles of technology, cross-cultural interaction, and aging as they relate to communication skill. This book is written for students and professionals in fields such as human resources, sales, training, counseling, customer relations, education, health-care, and the ministry, with application for courses in professional communication, applied communication, and communication skills at the undergraduate, advanced professional degree, and continuing education levels.

Ethical Practice in the Human Services

Author : Richard D. Parsons
Publisher : SAGE Publications
ISBN 13 : 1506332927
Total Pages : 504 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Ethical Practice in the Human Services by : Richard D. Parsons

Download or read book Ethical Practice in the Human Services written by Richard D. Parsons and published by SAGE Publications. This book was released on 2016-10-27 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethical Practice in the Human Services moves beyond addressing ethical issues and principles to helping readers actually practice ethical behavior through awareness of their personal morals, values, and choices. With coverage of ethical standards from six different associations, the text addresses ethical issues and principles in social work, counseling, psychology, and marriage and family therapy. Robust pedagogy includes case illustrations and guided exercises to give readers a deeper understanding of the underlying moral principles and values that serve as a foundation for the various ethical codes.

The First Helping Interview

Author : Sara F. Fine
Publisher : SAGE
ISBN 13 : 0803971419
Total Pages : 208 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis The First Helping Interview by : Sara F. Fine

Download or read book The First Helping Interview written by Sara F. Fine and published by SAGE. This book was released on 1996-07-16 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides practical, step-by-step guidance to the crucial first meeting with a client - at which the helping professional must initiate a relationship. Specific topics are discussed, such as the role of culture and ethnicity issues.

The Social Work Interview

Author : Alfred Kadushin
Publisher : Columbia University Press
ISBN 13 : 0231534884
Total Pages : 425 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis The Social Work Interview by : Alfred Kadushin

Download or read book The Social Work Interview written by Alfred Kadushin and published by Columbia University Press. This book was released on 2013-05-28 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only textbook to outline the skills social workers need to conduct effective client interviews, this volume synthesizes recent research on interviewing and demonstrates its value in unique settings and with a variety of clients and issues. Connecting evidence-based approaches to the quality of practitioner-client relationships and the achievement of different objectives at each phase of the interview, the text shows students how to apply their learning systematically and develop specialized techniques for culturally competent interviewing and challenging client situations. For this fifth edition, the authors have updated the text's research throughout and have adopted a more coherent chapter organization for teaching. The volume also includes new sections on breaking bad news and interviewing with aged, racial/ethnic, and sexual minority populations. Revised vignettes reflect the challenges practitioners now face in the field and represent the interests of diverse students and scholars.

Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence

Author : Gwen Van Servellen
Publisher : Jones & Bartlett Publishers
ISBN 13 : 0763755575
Total Pages : 520 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence by : Gwen Van Servellen

Download or read book Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence written by Gwen Van Servellen and published by Jones & Bartlett Publishers. This book was released on 2009-10-07 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first text of its kind to address the connection between communication practices and quality patient care outcomes provides future and practicing patient caregivers basic communication knowledge and skills.

Effective Meetings

Author : John E. Tropman
Publisher : SAGE
ISBN 13 : 9780761900214
Total Pages : 164 pages
Book Rating : 4.9/5 (2 download)

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Book Synopsis Effective Meetings by : John E. Tropman

Download or read book Effective Meetings written by John E. Tropman and published by SAGE. This book was released on 1996 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book shows that the value of group decision making lies in its ability to bring together people with a variety of different expertise and experiences. These techniques are applied to problems such as health care, homlessness and family violence.

Total Quality Management in Human Service Organizations

Author : Lawrence L. Martin
Publisher : SAGE
ISBN 13 : 9780803949508
Total Pages : 124 pages
Book Rating : 4.9/5 (495 download)

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Book Synopsis Total Quality Management in Human Service Organizations by : Lawrence L. Martin

Download or read book Total Quality Management in Human Service Organizations written by Lawrence L. Martin and published by SAGE. This book was released on 1993-09-10 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

Social Work Case Management

Author : Betsy Vourlekis
Publisher : Routledge
ISBN 13 : 135148933X
Total Pages : 164 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Social Work Case Management by : Betsy Vourlekis

Download or read book Social Work Case Management written by Betsy Vourlekis and published by Routledge. This book was released on 2017-07-05 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.